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7/27/2019 Ethics Essay deontology and utilitarianism
1/5
Harrish NairS00144769
SWTP620 Assignment 2 Ethics Essay
The ability to make choices is one of the key abilities that make humans, superior
than his animal counterparts. Human life provides an opportunity of endless choices.
These could be as trivial as; What should I have for lunch today? on one end of the
spectrum all the way to Who should I live with for the rest of my life? on the other end.Every decision made has its own unique consequence. Ever consequence gives the
decision maker an opportunity to look back and reflect on this decision. By reflecting on
this decision he can gain wisdom from the experience to make better informed
decisions for the future.
Is this right or wrong? This question has haunted our minds as a collective group
of people from the earliest records of ideas put forth by Greek philosophers such as
Plato. Many words have been used to describe our need to find a common
understanding on this matter. Morals, values, ethics, and laws, what do these words
mean? According to the Merriam-Webster dictionary; Morals relate to principals of rightor wrong behavior; Values are desirable qualities; Ethics are the principles of conduct
governing an individual or a group, and laws are rules of conduct that are enforced by a
controlling authority. Looking beyond the superficial differences, the common theme to
these words is in an underlying intention to encourage certain behaviors and discourage
other behaviors.
This prompts us to ask, why we need to influence the beliefs of individuals in a
particular direction. One possible answer to that question would be that the lack of such
guidelines would lead to chaos in our communities. If everyone was allowed to do as
they please, they may end up harming themselves or others intentionally orunintentionally. Allowing individuals to harm themselves or others is something that
most would agree is inherently contradictory to the human conscience. Even more so,
without guidelines, we may be less well off than we could actually be had we had some
rules. The need for guidelines is essential when we live in the dual world of dark versus
the light. Guidelines acknowledge the shadow side of the human race and punishments
exists to remind us to make better choices.
However as some of us may have experienced in our personal lives, decision
making may not always be straightforward. Sometimes a particular decision may seem
inherently right but may not end of with positive consequences for everyone involved. Inother cases a particular decision may seem inherently wrong but may work out for the
greater good of everyone involved. These conflicts are known as ethical dilemmas.
Ethical dilemmas make decision making harder for the individual. In these instances
having mutually agreed guidelines could make decision making easier for the individual.
7/27/2019 Ethics Essay deontology and utilitarianism
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Harrish NairS00144769
In the context of modern life, individuals in professional positions now face
greater pressures to behave in an ethical manner as they are legally bound to act in a
way that fulfills their duty of care to their clients. Social workers in particular are often
put in these types of challenging situations where they have to make decisions for and
on behalf of their clients. This essay will examine the how of ethical theories can inform
ethical decision making in social work practice.
When discussing ethical theories, there is a common acceptance of 2 major
schools of thought. The deontological view is that the right action is one which is
inherently right, and focuses on the decision makers capacity to fulfills his duty and
obligations to the parties involved. Immanuel Kant a German philosopher was a huge
proponent of this type of thinking. He believed in acting according to the strict
adherence to principles, regardless of the consequences. Ethical decisions taken with
this perspective also had to be universally applicable to other kinds of similar situations.
The influence of such moral philosophy is prevalent in the Australian Association of
Social Workers (AASW), Code of Ethics which prioritizes values such as respect for
persons and client self determination. (Banks, 2011)
The underlying assumption in this form of thought is that everyone makes
decisions in a rational manner. However human nature is not always predictable and
can be irrational at times. Other limitations of deontological beliefs include its inability to
provide solutions for situations which involve a conflict of principles. For example in real
life social workers may face situations in which there can be a conflict of their personal
morals with their employers standards or with legal expectations. Since there is no
commonly accepted list of principles ranked according their priority, the practitioner
could face an ethical dilemma. (Banks, 2011)
The other major school of thought takes an opposite stance to determining right
action. Consequentialism suggests that the right action is that which provides the
decision maker with the best end result. Contrary to the deontological belief, emphasis
now lies in the consequences of a particular action. Utilitarianism, a concept developed
from such thinking, suggests that the best course of action is that which provides the
greatest good for the greatest numbers.(Banks, 2011) As an example, let us imagine a
situation of a kidnapper who has been caught by the authorities, and has locked a group
of children at a secret location. From a purely utilitarian perspective we would decide
that it would be justifiable to use force against the kidnapper because this would result
in the freedom of the group of children. On the other hand from a pure deontological
perspective we would not be able to use force against the kidnapper as the use of force
on a human being is an inherently harmful act.
7/27/2019 Ethics Essay deontology and utilitarianism
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Harrish NairS00144769
Critics of utilitarianism point out that it is often difficult to measure the
consequences of a particular action as it would be based on the practitioners imaginary
projection of the future. As a result, the act of weighing consequences can be influenced
by the practitioners values and personal experiences. Furthermore when the
consequence of a particular action involves a few parties, the concept of greatest good
for the greatest number can create conflicts. This is because a particular action may be
in the best interest of one and at the same time be harmful to another. As a result, the
practitioner may feel compelled to take sides when deciding whose interests to protect.
As one could imagine, following a puritan attitude of using one particular ethical
theory versus another may not be the right thing to do. In response to this some authors
have described a need to combine both schools of thought, that is taking the decision
which is both inherently right and maximizes goodness. (Gray, 2010).In real life
situations, Osmo and Landau (2006) research with Israeli social workers found that
practitioners based their decisions on deontological or utilitarian beliefs depending on
the context of the ethical dilemma. In general though, they have found that social
workers are deontological in principle but more utilitarian in practice.
Osmo and Landau (2006) also sense that more recently there is a greater
appreciation of other ethical theories outside the domain of the deontological versus
utilitarian debate. One such theory is virtue ethics. Virtues ethics is said to have been
derived from Aristotelian ideas. Virtue ethics attempts to shift away from the idea that
we perform a certain action because of a sense of duty to the client or agency. Instead,
right action is performed out of an intrinsic knowing within a human being. It focuses on
the intention of the actor rather than the action or its consequence. It maintains that the
concept of acting in a dutiful manner is not as pure as acting out of ones true desire. In
essence, virtue ethics seeks not to ask what good social work is, rather, what is a good
social worker. (Gray & Webb 2010)
Around the world many social work organizations have a Code of Ethics for
professional practitioners. The Australian equivalent of this document states that one of
its purposes is to give social workers a frame of reference, to guide them in their
practice. (Australian Association of Social Workers, 2002).However like many similar
codes in other countries, it fails to provide sufficient guidance for a practitioner facing an
ethical dilemma. (Hartsell, 2006).In responses to this lack, several authors have created
ethical- decision making models to address this need. One such popular model in the
social work context is the General Decision-Making Model from Dolgoff, Loewenberg,
Harrington (2009), reproduced below.
7/27/2019 Ethics Essay deontology and utilitarianism
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Harrish NairS00144769
Step 1 - Identify the problem, persons, organizations involved in the problem;
Step 2 - Determine who should be involved in the decision making;
Step 3 - Identify the relevant values of those identified in step 1 including caseworker and client
Step 4 - Identify the goals and objectives which may resolve or reduce the problem;
Step 5 - Identify alternative interventions to reach the goals; and assess the effectiveness of each of
these alternative strategies
Step 6 - Select and Implement the most appropriate strategy
Step 7 Monitor the implementation, paying attention to unanticipated consequences and identify
additional opportunities
Dolgoff et al. (2009) add that in the use of such models one may encounter a
conflict of principles. In such situations they have suggested the use of the Ethical
Principal Screen as follows, ranked in order of priority. Whilst they acknowledge thatother authors criticize prioritizing principles, they belief that it may be useful in social
work practice.
Principle of the protection of life
Principle of equality and inequality
Principle of autonomy and freedom
Principle of least harm
Principle of quality of life
Principle of privacy and confidentiality
Principle of truthfulness and full disclosure
It should be emphasized that users have to exercise discretion in the use of
ethical decision making models and avoid following them in a religious manner. (Gray &
Webb, 2010). However they can serve as a valuable guide if used appropriately
according to the context. Banks as cited in Gray and Webb (2010) recommends that
more work needs to be done to make models capable of taking into consideration
emotional and culturally sensitive matters. This is an important consideration, given the
domination of Western views in research and practice. Often cultural beliefs and moralvalues are deeply ingrained in the minds of practitioners and colors their perception of
the world. As a result if social workers have not developed the capacity to be self aware
of these subtle differences in belief systems, there may be a risk of harm to their clients.
(Corey, Corey & Callanan, 2011)
7/27/2019 Ethics Essay deontology and utilitarianism
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Harrish NairS00144769
Ethical dilemmas are often complex situations for both practitioners and their
clients. For inexperienced practitioners, such situations may be overwhelming
personally and professionally. It is important for practitioners to note that there may
never be one right or wrong way when deciding on solutions. In order to reduce thedifficulty of making ethical decision, social workers have to improve their knowledge of
ethical theories and notice how these theories influences their practice. Self reflection is
also necessary on the part of the social worker to identify personal prejudices, religious
convictions which may result in stereotyping and intolerance. (Gray and Webb,2010). In
additional to consulting peers for advice, social workers can also use ethical decision
making models to clarify their thought processes. I will end with a quote from Former
Associate Justice of the Supreme Court of the United States, Potter Stewart, Ethics is
knowing the difference between what you have a right to do and what is right to do .