Organizational Culture/Ethics/Leadership

How does your firm tie these elements together to fulfill the corporate mission?

Organizational Culture

Source: http://www.nhorizons.ca/en-change-culture-change.asp

Organizational Culture

Source: http://www.adb.org/documents/studies/auditing-lessons-architecture/ala2.asp

Source: http://www.1000ventures.com/business_guide/crosscuttings/shared_values.html#GE%20Values%20Guide

Is your Organization Seeing a Clear Picture of the Culture?

Critical Thinking: Which of these can an organization do without and still develop a culture that is ethical? Can they? Why?

Source: http://www.hollandconsultinggroup.com/102.asp

Culture Typologies

Culture Permeates the Entire Organization

Spark Question: How would you handle this situation in your organization?

Source: ttph://www.whereistheoutrage.net/wordpress/category/ethics/page/2

Ethics Related Actions

Top Management

Communicates ethics as a priority Sets a good example of ethical

conduct Keeps promises and commitments Provides information about what is

going on Employees perceive that top

managers are held accountable for ethics violations

Source: http://erc.forumone.com/files/u5/lements_of_an_Organizational_Ethical_Culture.pdf

Expected Program Outcomes Reduced observation of any type of

misconduct Reduced observation of specific types of

misconduct Increased reporting among those who

observe misconduct Increased satisfaction with management’s

response to reports of misconduct Increased satisfaction with the organization Reduced exposure to situations that could

result in misconduct Increased preparation to respond

appropriately to situations that could result in misconduct Reduced pressure to compromise ethics

standards or the law

Spark Question: Does this reflect the thinking among your peers?

Source: http://www.ethicsworld.org/ethicsandemployees/nbes.php

Ethics Related Actions

Observed Misconduct

Spark Question: Is there a correlation between the two?

Source: http://i-sight.com/ethics/2009-erc-ethics-survey/

Leader Power

The status and power of leaders is directly related to the amount of pressure that position can exert on employees to conform to their expectations. A superior in an authority position can put strong pressure on employees to comply, even when their personal ethical values conflict with the superiors wishes.

Source: Ferrell, O., Fraedrich, J., Ferrell, L. (2008). Business Ethics. Ethical decision making and cases. Houghton Mifflin. Boston

Examples of Leader Power

1) Reward Power

2) Coercive Power

3) Legitimate Power

4) Expert Power

5) Referent Power

Spark Question: What type of power exists in your organization?

Source: Ferrell, O., Fraedrich, J., Ferrell, L. (2008). Business Ethics. Ethical decision making and cases. Houghton Mifflin. Boston

Leadership and Power

Spark Question: Is this an ethical leadership model?

Source: http://hsusife.com/sarah/index.htm

Points of Power

Critical Thinking: Which point of power is the most ethical? Least ethical? Why?

Source: http://gillmacmillan.bsky.net/ecom/library3.nsf/SupportMaterialLookup

Critical Thinking: Could this model be used as a base in which to build a sustainable organizational culture? Why or Why not?

Source: http://www.targeted-innovation.com/Workshops___Events.html

Transforming Culture

Conclusions

What is the culture in your firm?

How do the leaders (both formal & informal) in your organization affect culture and power?

Do they act ethically?