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Establishing the Integrity Establishing the Integrity of Data: of Data: Measurement Systems Analysis Measurement Systems Analysis prepared by prepared by Jeffrey T. Luftig, Ph.D. Jeffrey T. Luftig, Ph.D. W. Edwards Deming Professor of Management W. Edwards Deming Professor of Management Lockheed Martin Engineering Management Program Lockheed Martin Engineering Management Program University of Colorado at Boulder University of Colorado at Boulder

Establishing the Integrity of Data: Measurement Systems Analysis prepared by Jeffrey T. Luftig, Ph.D. W. Edwards Deming Professor of Management Lockheed

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Establishing the IntegrityEstablishing the Integrity

of Data: of Data: Measurement Systems Measurement Systems

AnalysisAnalysis

prepared byprepared by

Jeffrey T. Luftig, Ph.D.Jeffrey T. Luftig, Ph.D.W. Edwards Deming Professor of ManagementW. Edwards Deming Professor of Management

Lockheed Martin Engineering Management ProgramLockheed Martin Engineering Management Program

University of Colorado at Boulder University of Colorado at Boulder

TopicsTopics

Measurement Scales and Types of Data

Establishing the Reliability and Validity of

Instrumentation, or Precision and Accuracy of

Instrumentation

Measurement Scales and DataMeasurement Scales and Data

Measurement Scales and DataMeasurement Scales and Data

Measurement as a ProcessMeasurement as a Process

As in any process, regardless of the nature of data collected or generated, measurement systems must demonstrateStability through time, or controlMinimal variation as a proportion of

specifications, or capabilityMinimal variation as a proportion of

process variation

Measurement as a ProcessMeasurement as a Process

MEASUREMENTPROCESS Equipment

Standard

Procedure

Operator

Measurement

AmbientEnvironmentalCharacteristics

Product or Process to be

Measured

Definition of TermsDefinition of Terms

Reference ValueThe theoretically or agreed upon correct value of

the characteristic being measured, traceable to some standard

ResolutionThe smallest increment, or unit of measure,

available from a measurement processGenerally at least 1/10th of the specification range

PrecisionThe degree of agreement (or variability)

between individual measurements or test results from measuring the same specimen(s)

Accuracy (Bias)The difference between the average of the

measurement error distribution and the reference value of the specimen measured

Definition of TermsDefinition of Terms

Precision vs. AccuracyPrecision vs. Accuracy

Accuracy

Pre

cisi

on

RepeatabilityThe variation in repeated measurements of the

same items with a single measurement systemWithin appraiser/system variation

ReproducibilityThe variation in the average measurements by

different appraisers or systems measuring the same items

Between appraiser/system variation

Definition of TermsDefinition of Terms

Measurement ErrorMeasurement Error

Reference Value

Accuracy(Bias)

Distribution of repeatedmeasures on a singlespecimen or part

Precision - Repeatability - Reproducibility

TermsTerms

LinearityThe degree to which bias changes with

changes in the magnitude of the characteristic measured

StabilityThe dependability, or consistency of the

measurement process over time

MeasurementMeasurementSystems CapabilitySystems Capability

The variability resulting from measurement error must not exceed a significant proportion of the intended specifications said to be capable

In addition, it is not desirable for measurement error to exceed a significant proportion of the total process variability

Capability is not the same as acceptability, acceptability must be determined on a case by case basis

Measurement Systems CapabilityMeasurement Systems Capability

22RpdRptE

LSL USL

5.15E

(USL - LSL)

MeasurementError Distribution

100LSL USL

5.15 R&R % E

Measurement System StudiesMeasurement System Studies

Potential StudiesAssess potential of a measurement system

to be capable over the long term10 parts measured 2–3 times by one or

more appraisersA “quick and dirty” study to find out if you

are in the ballparkAssesses repeatability and reproducibilityOften called an R&R study

Measurement System StudiesMeasurement System StudiesPotential Studies

Error Through Time

Bias Through Time

Tests of Between-Subjects Effects

Dependent Variable: ADAS ADA within Period

54.021 3 18.007 .876 .469

325.873 7 46.553

431.604 21 20.553

811.498 31

SourceTime Period

Specimen

Residual

Total

Type III Sumof Squares df Mean Square F Sig.

Tests of Between-Subjects Effects

Dependent Variable: MEASURE Gram Weight

21.844 3 7.281 .097 .961

925.719 7 132.246

1571.406 21 74.829

2518.969 31

SourceTime Period

Specimen

Residual

Total

Type III Sumof Squares df Mean Square F Sig.

Measurement System StudiesMeasurement System Studies

Multiple Comparisons

Dependent Variable: Gram Weight

Tukey HSD

-.75 4.33 .998 -12.81 11.31

1.50 4.33 .985 -10.56 13.56

-.13 4.33 1.000 -12.18 11.93

.75 4.33 .998 -11.31 12.81

2.25 4.33 .953 -9.81 14.31

.63 4.33 .999 -11.43 12.68

-1.50 4.33 .985 -13.56 10.56

-2.25 4.33 .953 -14.31 9.81

-1.63 4.33 .981 -13.68 10.43

.13 4.33 1.000 -11.93 12.18

-.63 4.33 .999 -12.68 11.43

1.63 4.33 .981 -10.43 13.68

(J) Time of Day PartsWere Measured2 Late Morning

3 Early Afternoon

4 Late Afternoon

1 Early Morning

3 Early Afternoon

4 Late Afternoon

1 Early Morning

2 Late Morning

4 Late Afternoon

1 Early Morning

2 Late Morning

3 Early Afternoon

(I) Time of Day PartsWere Measured1 Early Morning

2 Late Morning

3 Early Afternoon

4 Late Afternoon

MeanDifference

(I-J) Std. Error Sig. Lower Bound Upper Bound

95% Confidence Interval

Based on observed means.

Gram Weight

Tukey HSDa,b

8 461.63

8 463.13

8 463.25

8 463.88

.953

Time of Day PartsWere Measured3 Early Afternoon

1 Early Morning

4 Late Afternoon

2 Late Morning

Sig.

N 1

Subset

Means for groups in homogeneous subsets are displayed.Based on Type III Sum of SquaresThe error term is Mean Square(Error) = 74.829.

Uses Harmonic Mean Sample Size = 8.000.a.

Alpha = .05.b.

Mean Gram Weight Values Repeated Through Time

Time of Day Parts Were Measured

Late AfternoonEarly AfternoonLate MorningEarly Morning

Est

ima

ted

Me

an

s

464.0

463.5

463.0

462.5

462.0

461.5

Potential Studies (continued)

Results & Conclusions: Evaluating the Results & Conclusions: Evaluating the Precision & Accuracy of the Measurement Precision & Accuracy of the Measurement

SystemSystem This result of the

previous analysis allows us to calculate the

average variance of the repeated

measures, which when we take its square root gives us the estimate of

the standard deviation due to

measurement error:

2 = 66.39 = 8.15

Results & Conclusions: Evaluating the Results & Conclusions: Evaluating the Precision & Accuracy of the Measurement Precision & Accuracy of the Measurement

SystemSystem Using the estimate of

measurement error, we can calculate the Precision-Tolerance

ratio, which in the case of short-term studies, should be

less than 10%. Assuming the

engineering tolerance for this process is 470 (USL) – 450(LSL) =

20:

2 = 66.39 = 8.15

P/T = Precision-Tolerance Ratio = = 6() / USL-LSL = 6(8.15) / 470 – 450 = 2.44 = 244% > 10% Requirement (S-T)

Results & Conclusions: Evaluating the Results & Conclusions: Evaluating the Precision & Accuracy of the Measurement Precision & Accuracy of the Measurement

SystemSystem

Likewise, we can estimate the

Accuracy (amount of Bias) in the scale by calculating the

average of the differences between

the Means of the Repeated Measures and the True Values for the associated

specimens:

= -3.09

Estimate Bias at 3.09 Grams; as compared to the Precision estimate, this is arguably an inconsequential value.

Measurement System StudiesMeasurement System Studies

Short-term Studies25 parts measured 5-8 times by one or

more appraisersA more thorough short-term assessment

Long-term Studies8-10 parts measured 25+ times by one or

more appraisersAssesses through time stability

Measurement System StudiesMeasurement System Studies

Long-term Studies

Measurement System StudiesMeasurement System Studies

Long-term Studies

Measurement Systems Measurement Systems RequirementsRequirements

SummarySummary Regardless of the type of data gathered by an

instrument, and the assessment methodology employed, the instrument or device utilized to obtain criterion data must meet three requirements before the experiment should proceed: The instrument must be precise or reliable; The instrument must be accurate or valid; and The instrument should be / must be operating in a state

of statistical control.

25

Sources and References The material used in the PowerPoint presentations associated with this course was drawn from a number of sources. Specifically, much of the content included was adopted or adapted from the following previously-published material:

Luftig, J. A Quality Improvement Strategy for Critical Product and Process Characteristics. Luftig & Associates, Inc. Farmington Hills, MI, 1991

Spooner-Jordan, V. Understanding Variation. Luftig & Warren International, Southfield, MI 1996

Luftig, J. and Petrovich, M. Quality with Confidence in Manufacturing. SPSS, Inc. Chicago, IL 1997

Littlejohn, R., Ouellette, S., & Petrovich, M. Black Belt Business Improvement Specialist Training, Luftig & Warren International, 2000

Ouellette, S. Six Sigma Champion Training, ROI Alliance, LLC & Luftig & Warren, International, Southfield, MI 2005

Luftig, J. An Overview of Total Quality Management, Luftig & Warren, International, 1992

Luftig, J. Dr. Deming’s Theory of Profound Knowledge as a Foundation for Strategic Planning and Policy Deployment, Luftig & Warren, International, 1997

Luftig, J. and Jordan, V. Design of Experiments in Quality Engineering, McGraw-Hill/Irwin Publishing Company, 1998