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    1

    To-Be Process Review Workshop

    Human ResourcesE-Recruitment Series

    ROSS 120

    1:00 p.m. 5:00 p.m.

    September 27, 2005

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    Welcome!

    Introductions of Group

    Name Department

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    Workshop Logistics

    Tent Cards

    Rest Rooms

    Breaks

    Parking Lot

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    Workshop Agenda

    1. Discuss workshop objectives,rules and principles

    2. Discussion of Candidate Profile

    3. Break

    4. Discussion ofRequisition/Posting

    5. Capture issues in the parkinglot

    6. Adjourn

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    5

    Why Are We Here?

    Our objective today is to

    Discover SAP terminology, definitions, and capabilities

    Specific opportunities for business transformation

    Best practices in the context of the SAP implementation

    Documented future process and any system gaps

    Validate To-Be business processes

    Required policy changes

    Process acceptance by core process owners, advisory committeesand University leadership

    Facilitate communication and change management for The future state of Purdue University

    Integrating people, processes and technology in the future.

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    What Have We Done to Prepare?

    To prepare for this workshop, we have

    Researched best practices SAP software is the best practice source

    As in the OnePurdue Guiding Principles, SAP software WILL NOT bemodified

    Developed proposed business processes The To-Be business processes were developed utilizing the best

    practices found in the SAP software

    Reviewed and refined proposed processes withknowledgeable staff in key operational positions Presented proposed processes

    Gathered feedback, learned of gaps and implemented changes as

    necessary

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    What is Your Role?

    Today, we need you to

    Review and validate the proposed process

    Identify gaps in the proposed process

    Identify organizational challenges

    Help us facilitate change management

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    What will come from this Meeting?

    The output from this meeting includes

    A business process review report

    To-Be process flowcharts

    Gap analysis report

    Functional specifications report

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    Workshop Ground Rules

    Respect time

    Respect process Stick to agenda topics

    One subject discussed at a time

    Respect one another One conversation at a time

    Cell phones and Blackberrys turned off Listen

    Stretch

    Keep the end in sight Work to gain consensus on terminology

    Silence means agreement

    Issues will be parked and resolved outside the meeting

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    OnePurdue Guiding Principles1. ERP is an institutional-transformation project, not an information-technology project.

    Information technology merely provides the opportunity for, and enables, the businesstransformation.

    2. Create and enforce common business practices.

    3. All campuses will participate financially in the ERP implementation.

    4. There will be a system-wide implementation of a single ERP product, a single operationaldatabase and a single warehouse.

    5. The ERP software and database will not be modified. This is often calleda vanilla implementation.

    6. Ensure a timely (and on-schedule) implementation of the ERP system.

    7. Any bolt-ons to the ERP software and database will not be implemented until the budget andschedule implications are understood, agreed upon and funded by the Executive Oversight

    Committee.

    8. All campuses will contribute knowledgeable and empowered personnel tothe core implementation teams.

    9. The project teams and all governing bodies will resolve issues quicklyand decisively.

    10. The ERP management team will communicate, communicate and then communicate more inorder to keep the University community informed.

    11. The ERP software will be tested until exhaustion to ensure operations and regulatory and legalcompliance.

    12. Sufficient resources will be committed to ERP user-training prior to implementation.

    13. The technical infrastructure and network will be sufficiently robust to support the ERP before it isimplemented.

    Signed July 15, 2004, by Executive Vice President & Treasurer, Provost and Vice President of Information Technology and CIO.

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    BPR Guiding Principles1. OnePurdue Guiding Principles will apply.

    2. Scope: Critical business processes for HR, Finance and Campus Management.

    3. Primary best-practice source = SAP and third-party bolt-on solutions (return-on-investment opportunity).

    4. Subject Matter Experts (SME) will be empowered by process owners to make key

    decisions regarding processes.5. Enterprise processes will adhere to software best-practices flexibility in

    implementation.

    6. Disposition for exceptions to best practices:a. Termination of process

    b. Work-Around: User Exit w/o code modificationc. Off-the-shelf bolt-ond. Offline operation

    7. Process owners and key stakeholders buy-in validation required.

    8. All best practices (5) and exceptions (6) must be integrated into the OnePurduesystem.

    9. Successful BPR also requires:a. Executive commitmentb. Effective change agents to drive best practices and overcome resistancec. Appropriate organization structure

    d. Institutional willingness to consider radical change

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    Lets Get Started!

    Our topic today is

    E-Recruitment Candidate Profile

    Requisition / Posting

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    What is E-Recruitment?

    SAP E-Recruiting is aWeb-based personnel

    recruitment solution. Itprovides a suite offunctions to help create

    requisitions, post jobs,monitor step by stepselection process of the

    candidates and thetimely correspondencein all areas.

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    Candidate Profile

    All applicants will be asked to establish alogin and password unique to themselves.

    Once the applicant submits their profile (andresume if desired), they will receive a pop-upmessage including confirmation of receipt

    and further process information. Profile includes: contact information, education,

    experience, desired jobs, and basic screening

    questions.

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    Candidate Profile

    Applicants will be responsible for

    establishing, updating, and maintaining theirprofile (self-verification).

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    Candidate Profile

    No scanning system will be provided for hard

    copy resumes.

    Provide kiosks in Human Resource areas.

    Provide education to applicants to completenecessary information.

    The area accepting the hard copy resume will beresponsible for data entry of profile information.

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    Initial Candidate Screen

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    Work Experience

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    Education

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    Desired Jobs

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    Profile Release

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    Candidate Applies

    Steps to apply for a position:

    Verify information in profile

    Verify resume on file (if initially uploaded)

    Respond to the following additional questions: Minimum salary requirement

    Source of application

    Note: Candidates do not have to submit a resume, theprofile is sufficient.

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    Job Search

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    Candidate Status

    As applicants apply for positions, their

    application status will update on theirpersonal page - no additionalcorrespondence will be generated.

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    Candidate Status Options

    Released the candidate has submitted theirprofile for a position. This will be their

    notification that the referral was received byPurdue University Employment.

    Position closed this indicates to the candidatethat the position for which they applied has beenclosed. They are no longer in consideration for

    the position.

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    Application Status

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    Special status

    Special audits will need to be completed tohandle the 05, 99, DP, and RIF applicant

    tracking. Comparison between existing special status

    individuals and newly created profiles.

    If duplicate is found, employment clerk will updatenewly created profile to show special status.

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    Process Flow

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    Break Time

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    Requisition / Posting

    Positions will be delivered by the

    Classification area to the Employment area.

    Classification

    Analyst

    Employment

    Consultant

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    Requisition / Posting

    The position itself will be established (in SAP)ahead of time by the Classification area.

    The posting process requires completion andrelease of both the requisition and jobposting sectionsmore detail to come.

    This will require keying (or copying) ofinformation into SAP by the Recruiter.

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    A Two Step Process

    Requisition (Viewableonly to the Recruiter)

    Job Details

    Salary Information

    Organizational Data

    Job and EducationalQualifications

    Additional Notes

    Job Posting (Viewable tothe Public)

    Actual wording that willappear on the Purdue

    Employment Site Education, Experience, andSkills required and desired

    Posting summary

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    Initial Recruiter Page

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    Requisition Maintenance

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    General Job Information

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    Organization Data

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    Status

    Job Posting

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    Job PostingDescription, Requirement, etc

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    Basic Data

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    Job Posting Status

    bl

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    Publication

    R i i i / P i

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    Requisition / Posting

    Once released, the position will be posted to

    the Purdue website. Instantaneous posting to the Purdue website via

    an interface.

    Posting accessible through candidates personalpage or through Purdue Employment website.

    R i i i / P i

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    Requisition / Posting

    Any external advertising would be completedoutside of the system by the recruiter and

    hiring supervisor/business office.

    Process Flow

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    Process Flow

    K P f I di tK P f I di t

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    Key Performance IndicatorsKey Performance Indicators

    (KPI)(KPI)

    90 % Applicant material submitted electronically

    Reduce lapse time between request to post and actual posting Goal24 hours

    80% Return PIF-SIF (Faculty EEO info too)Applicant manages their own job self-service = reallocate recruiter

    time involved in customer serviceEEO data 1-2 days instead of weeks to audit for workforce snapshot

    KPIs described here are indicative of general objectives. During the Blueprint process, we will

    consider end-to-end processes in developing specific metrics associated with these metrics.

    Questions ? ?

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    Questions ? ?

    Thank you for participating !