Learn

Ach

ieve

Facili

tate

Explore

Grow

Celebrate

Empow

er

Integrate Develop

Support

Create

Engage

5 SLNRC Staff

6-7 Families First (CAPC) - Basic Needs

8-9 Youth Council (White Oaks/Westminster)

10-11 Volunteer Engagement Youth/Adult)

12-13 Newcomer Settlement Services

14 Resident Engagement (NRAWP/WOFC)

15 Partners & Donors

16 Major Funders & Partners

3 Message from the Board

4 2016 Overall Stats

Chair Gary Williams

Past Chair Brian Orton

Treasurer Wes Veenstra

Secretary/Staff Liason Nancy Pollard

South London Youth Council Majd Radhaa

Community Council of White Oaks Chris Ewer

Neighbourhood Resource Assoc. of

Westminster Park Wes Veenstra

Community at Large Mohamed Hussein

Community at Large Angie Wilson

Community at Large Ravin J Appadoo

Community at Large William Neal

Non-Voting Position on the Board

Executive Director Nancy Needham

Community Living London Billie-Jo Wilkinson

City of London Chris Green

Youth Directors

Ameena Hamad Rachel Phillips

Leila Hamad Majd Radhaa

Lian Buwadi Tala Buwadi

Rand Karam Camden DeVries

Kyle Laurie Faryal Irfan

Judi Cummings Lilly Cummings

Iain Stevenson Owen Stevenson

Jack Underwood Casey Wilkinson

Althea Christopher Tianna Dingman

Hadley Chisholm Hailey Leblanc

Community Adult: Diana Lindsay-Roden

Jalna Branch Library Rep.: Olivia Stedman

Optimist Club of White Oaks Rep.: Mike DeVries

London Police Services: Teresa Allott (Diversity Officer)

Co-ordinator of Youth Services: Cathy DeVries

Manager of Youth Volunteers: Amanda Ross

L ast year’s Annual Meeting theme was

‘Community’ as the South London

Neighbourhood Resource Centre, the South London

Community Centre/Jalna Branch Library Complex expanded.

This major expansion brought more City services to the

neighbourhood, created more community program space

and better situated our Settlement Services.

There are many types of community. Some refer to location

(White Oaks and Westminster Park), or to age (retirement

community), or to religion (religious community) or even to

virtual communities where groups of people play games over

the internet. But basically, a community is a group of people

who connect well together.

The South London Neighbourhood Resource Centre brings

together people from all the different types of community to

have fun, learn, explore different cultures and make new

friends. By coming together we support each other, develop

our own skills and help achieve an open community of

diversity, inclusiveness and friendliness.

By learning from each other, we better understand our

neighbourhood, city, country and indeed the world beyond

our borders. As our understanding improves, we are better

able to explore and integrate into our local community. By

reaching out we can support our neighbours and celebrate our

community events and successful activities.

With your help we will continue to build on and improve our

community in the years ahead.

Gary Williams, Chair of BOD

Nancy Needham, Executive Director

2016-2017 SLNRC Board of Directors

2016-2017 Youth Centre Council

Note: Financial Statement for the year ending 31 March 2016 is available at SLNRC Executive Director’s office

14,247 1,157

680

8,484 Return

Visits to

Settlement

Services

Youth attended

programs

in White Oaks

& Westminster

Residents received

Basic Need Support

Residents joined

SLNRC & partner

programs & services

11,935

558

Residents

attended

Preschool

Programs

1,238 Residents were

supported with

lengthy advocacy

and support

751 Residents attended

FF-CAPC programs

Referrals were

offered to

residents

118,377 Return Visits during the year

SLNRC 2016 Overall Stats

Name Title 2016

Nancy Needham Executive Director/Community Development Coordinator 32

Shaundra Law Assistant -ED 24

Cathy DeVries Coordinator of Youth Services 20

Michelle Barkley Settlement Worker in the Schools-Supervisor 17

Heather Molen Coordinator of Volunteer Services-Adult & Seniors 15

Gerri Catherwood Coordinator of Families First-CAPC 14

Mohamed Al-Adeimi Director of Newcomer Settlement Services 14

Tayiba Nasr Volunteer Services-Adult Seniors Facilitator 11

Nadiah Al-Hesani Occasional Childcare Worker Settlement Services/FF Childminding 10

Hanan Saad Occasional Childcare Worker Settlement Services/ FF Childminding,

Drop in Facilitator 10

Reem Al-Alwani Program Facilitator For Families First/Community Integration Worker

for Settlement Services 10

Donna Stevenson Finance Manager/Project Facilitator 9

Fawzie Hamze Friday Soup Facilitator/Food Bank Manager 9

Saleh Alathamena Information & Orientation Facilitator 8

Lana Salih Settlement Counsellor 8

Huda Abdulla Settlement Services—Childminder 8

Edith Mereno Settlement Services—Childminder 8

Evelyn Diaz Library Settlement Worker 7

Rajaa Al-Abed Settlement Worker in the Schools 7

Amanda Ross Coordinator of Youth Volunteer Services/Asst. Co-Ord. for Youth Ser-

vices, Families First Facilitator 7

Kelly Clark-Emery Community Development/Volunteer Services Westminster 7

Saira Lopez Basic Needs Food Coordinator 6

Amani Radhaa Settlement Counsellor 6

Lisette Ochoa Settlement Worker in the Schools 5

Alisha Breig Settlement Worker in the Schools 4

Mudrika Hamou Settlement Counsellor 3

Kayla Potts Settlement Counsellor 3

Shelby Townson Recreation Leader 3

Malalei Amiri Settlement Services - Childminder 3

Zeher Omar Youth Leader Westminster 1

Karen Scott Drop-In Facilitator 1

Inas Al-Yasiri Childminding Drop-In Facilitator 1

Ameena Hamad Children’s Program Facilitator 1

Lina El-Kassem Settlement Worker in Schools 1

Hana Moussa Settlement Worker in Schools 1

Erika Munoz Community Engagement Facilitator <1

Sama Ghani Settlement Worker in the Schools <1

Tala Buwaldi Assistant Youth Leader Westminster <1

SLNRC Staff List

SLNRC Family Drop-in programs improve the health

and social development of children and their families.

Through this literacy focus program families tell us they

feel more confident in their parenting skills and enjoy

having the opportunity to meet new people. Family Ties

is a drop-in program hosted in the gym on Friday

mornings. A father and his 3 preschool boys come out

regularly. His experience at the centre brings strength

and peace to his family. His resilience is building daily

as his settlement in Canada has been a positive

experience with the network of supports around his

family.

“When my son first arrived at School’s Cool

he had separation issues. With the help of the

amazing teachers he quickly overcame this.

He learned an enormous amount at School’s

Cool. He learned reading, writing, shapes,

colours and his listening skills have

improved. I would highly recommend this

program to any parent.”

“It has helped me to solve problems and I

have learned how to make decisions and deal

with difficult things.”

Lea

rn

751 unique parents and their children

attended our CAPC (Community

Action Program for Children)

programs with 10,360 visits.

Our Families First CAPC programs take a

preventative and proactive approach to ensuring the more

vulnerable members of our community acquire the

knowledge, resources and life skills that will provide

families with children newborn to 6 years of age with the

best chance at leading healthy lives.

School’s Cool is an outcome based learning readiness

CAPC program for children 3-4 to improve social,

language, reasoning and self-help skills to prepare them

for school entry. 97 children attended our program with

amazing outcomes.

558 unique parents, caregivers and children attended

our Family Drop-in Programs with 4,000 visits.

Fam

ilie

s F

irst

CA

PC

Learning together as a family and community

through playing, sharing and inclusion:

“It helps me out a lot to receive

fruits and vegetables and grocery

cards. I save the cards and use

them at the end of the month

when I run out of money.”

1,238 individuals

received advocacy and support

$2,000.00 in Harvest Bucks

were distributed

5,621 Food Items and

3,091 Baby Items

were distributed

1157 families accessed our Emergency

Food Cupboard

“ The Harvest Bucks are

helpful as I am low income

and it definitely helps me eat

more healthy.”

Basi

c N

eed

s

Giv

ing

back

271 unique youth visited youth

programs, a total of 3,171 times

392 children and youth were assisted with their

Canadian Tire Jumpstart applications, giving them the

opportunity to participate in recreational activities.

Through our Youth Council we offer youth led special events and

programs that provide opportunities for youth to develop their

personal skills from conception of their idea to the completion of

the activity. This is a great opportunity for youth to see all parts

of the development of programs and learn many leadership skills

that they will add to their resumes and future career planning. As

recognition of their hard work the Youth Council directors were

given an honorary certificate by MPP Teresa Armstrong “In

recognition of all their hard work related to the Youth Centre”.

One of the Youth Council Directors wrote “My experience with

SLNRC has opened many doors for me. Along with the amazing

services and programs provided by SLNRC for the community I

have been empowered through volunteerism and learned many

skills that have helped shape my academic and professional life.”

“Summer Days of Play” was a summer program where

we partnered with NRAWP’s Youth Centre and was

funded by Canadian Tire Jumpstart. 20 youth

participated in a 7 week program that showed them

new and exciting ways to be active. Once a week we

had new recreational adventures that youth participated

in such as bubble soccer, rock climbing, self defense,

lawn bowling, canoeing, dance and swimming. Youth

truly enjoyed trying new activities and one of their

favourites was lawn bowling.

Learning to be Healthy through

Youth Programming

South London Youth Council South London Youth Services -Youth Council giving back to their the community

White Oaks:

Young people have the leadership skills that

provide them with the capacity to be engaged,

productive members in their communities

Young people are physically, cognitively and emotionally healthy

Youth Creating Opportunities For Other Youth In Their Community

“I was provided with new ways to live

and eat better for my mind and body.”

“The biggest change I have experienced is

an increase in my abilities, talents, life

skills and confidence.”

NRAWP YOUTH PROGRAMS-LEARNING: Westminster youth are provided with many opportunities to learn

and grow through our after school programs. While healthy

snacks are provided at each program to nourish the children and

youth, our cooking program puts them in a position to develop

skills and knowledge that will be useful in life. They are able to

improve on their selection of healthier foods, understand how to

better plan, prepare and cook meals and to use household kitchen

equipment. NRAWP has had 109 unique children and youth visit

our programs a total of 1, 071 times.

Neighbourhood Resource Association of

Westminster Park - (NRAWP) YOUTH COUNCIL meets to discuss the needs of their community, to bring awareness to

issues facing today’s youth and to make a difference through

planning and hosting various events. In particular this year they

recognized the struggles many youth have with mental health and

wrote a grant to host the “iMATTER” event that focused on mental

health and stress and to celebrate the awesomeness of being a youth.

They held a successful ‘teen only’ night with guest Andy Thibodeau

speaking about the negative impact of stigmas and offered fun

activities while learning about stress, how to cope and some

resources. Through this event many of the youth now recognize

what it means to be a leader and feel that they can take on a

leadership and active role in their community.

Westminster:

NRAWP Youth Council

1Newcomer youth and adults are supported to gain

Canadian volunteer work experience in a

supportive community setting)

Young people experience social inclusion and value diversity in

their community

“it makes me feel more

confident in myself”

Volunteer Engagement

YOUTH: 300 volunteers donated 5,073 hours of purposeful time to the community:

Youth –Help the community:

This year our Youth Volunteers wanted to help fill our

emergency food cupboard. Through a solution focused

group planning experience the youth decided that

caroling for canned food items and money would be a

great way to help fill the food cupboard. Knowing that

families are living outside of their comfort the youth as

well stepped out of their personal comfort and sang in a

storefront at White Oaks mall in front of the food court.

Youth were able to collect some canned food items as

well as donations over $150.00 to go towards the

Emergency Food Cupboard. This experience has had a

lasting impact on the youth and community.

Youth understand the value of

volunteering:

Over the year youth are presented with various

volunteer opportunities. We inform youth on a

regular basis the value of volunteering. When

youth have an opportunity to be acknowledged

for their efforts this brings further growth for the

youth. The Ontario Volunteer Service Award is

one example of a great acknowledgement for the

youth.

“I get to give back to

my community”

Volunteer lead program- Friday Soup:

Volunteers support our Friday soup program through cooking and socializing with

the community. This volunteer experience has taught our volunteer team about

healthy food options. This community program has reduced isolation for our local

residents while creating a social setting to build friendships and to enjoy a healthy

lunch. Our volunteers had an opportunity to volunteer in the community at Church In

the Oaks. This new community space during our construction brought in new

community members and provided a new experience when the centre was displaced

from March-July.

“I look forward every

Friday to eating a

healthy lunch with

my “Neighbours”

and being a part of a

community” Eng

age

1,780 meals and

friendships were

shared.

1,3,002 cups of

coffee were shared

between

volunteers and the

community.

Volunteer lead program-Coffee Time:

With our coffee time program we have shared information that connects

residents to their community; we have seen friendships grow and we have

supported the ongoing development of the English language with many

local residents. We all learn so much over a welcoming cup of coffee.

“I have met new

friends at coffee

time”

ADULT:

Integration of Newcomers into their community

Inte

grat

e

"“My SWIS worker helped me and my family with

many things. When I needed winter clothing for my

family she showed me where to go. My SWIS worker

told me about many programs that my family and I

love. My daughters received help with a free tutoring

programs, free sports programs and events. She also

helped me to have good communication with the

school. I learned about fun activities in the city to

take my kids. My SWIS worker acted very quickly

and did not make my family wait."

(Newcomer Parent residing at Westmount)

“The Settlement Counsellor welcomed me with a smile and immediately

started to look into my needs. We talked and talked and then I felt I have

enough ideas to plan for the things I need to do first and plan for the

future. I am amazed how I managed to carry on my life with less stress.

(Newcomer Client)

IRCC immediate Outcomes: Clients receive appropriate information

and services to address settlement needs and clients have connections to

communities and public institutions

(1) Settlement Services: Last year, the staff of the Newcomer Settlement Services served a

total of 1,648 unique newcomers providing 8,903 settlement related services. These include

and are not limited to information and referrals to programs and services based on their needs.

Newcomer Settlement Services

Through the different programs (Orientation and Information,

Settlement Workers in Schools (SWIS) and Library Settlement

Worker (LSP) of the Newcomer Settlement Services, we are

glad to share our achievements as mandated by Immigration,

Refugees and Citizenship Canada (IRCC):

(2) Needs Assessment & Referral:

The needs of 1039 unique permanent

residents were assessed and were

provided with information and referral.

Staff shared with newcomers more than

996 realistic settlement plans during

this reporting period.

“The Library Settlement Partnership program has

allowed the library to better serve our newcomer

patrons with expanded service and increase the

amount of information that is accessible for them in

the library. The settlement worker is also able to

provide referral information about the library to

newcomer clients helping them to better understand

and utilize library services”

Jodi Lewis

Supervisor Jalna Branch

IRCC Immediate Outcomes: Clients attain

awareness of community and other resources to

deal with settlement issues and clients gain

knowledge of life in Canada, including laws, rights,

and responsibilities

(3) Information and Orientation: 1624

newcomers were provided with Information

and Orientation services in the form of

one-on-one, family and group orientation.

The Resident Collaboration Team (RCT) is a space for

community-based development where residents’ voices are

heard and represented. We celebrate the unique gifts of the

residents in this neighbourhood offering opportunities for

members to participate in the development, promotion, and

ongoing operations of the White Oaks Family Centre. The

RCT has supported and developed programs such as

Homework Help, Sew Fun and Savour the Memories. They

have also organized the Canada Day Kid Zone in efforts to

engage other members of the community and celebrate to-

gether. After the end of the programs and events, RCT

members gather to celebrate their accomplishments and

participation in the White Oaks community. RCT members

have volunteered a total of 651 hours.

“We all work together like a

family. There are people from

everywhere. Diversity is good.

We feel part of the community!

I really love it!”

Through the Neighbourhood Resource Association of

Westminster Park (NRAWP), Westminster residents

continue to volunteer with large community events. This

year a “Foot Stompin’ Good Time” dinner and dance was

held for the first time which gave all residents an

opportunity to connect with their community and

neighbours, feel included and have fun! This successful

event is a great example of how something awesome

comes to a neighbourhood when people volunteer. They

felt that they were giving back to their community and

becoming leaders.

“Thank you for putting on a great

dinner and dance, we enjoyed the

evening. It was great to see a good

turnout with multi-generations and

multi-cultures.”

Increase leadership/promotion/membership among

community initiatives.

Together

Residents

Celebrating

Resident Engagement

NRAWP:

White Oaks Family Centre:

Middlesex London Health Unit

Muslim Family Services

Neighbourhood Resource Association of Westminster

Park (NRAWP)

Networking for an Inclusive Community

New Horizon’s For Seniors

Knights of Columbus

Nokee Kwe - The South London Employment Help Centre

Optimist Club of Byron

Optimist Club of Westminster Park

Optimist Club of White Oaks

Pathways Skill Development & Placement Centre

Pathways to Prosperity (Migration and Ethnic Relations)

Pillar Non-Profit Network

Project Play

Rotary Club of White Oaks

Southwest Ontario Aboriginal Health Access Centre

(S.O.A.H.A.C.)

Salvation Army Schulic School of Medicine and Dentistry (DOCS Program)

Second Stage Housing

Serve London

Shoppers Drug Mart Adelaide & Southdale

Social Services (Leap)

Starbucks-White Oaks

St. Joseph Chaldean Church

St. Justin's Catholic Church

St. Vincent De Paul

Starbucks Commissioners East

Statistics Canada

SWIM Single Women in Motherhood

TD Canada Trust Ernest Avenue

Thames Valley Children's Centre

Thames Valley District School Board

Tim Horton’s - Adelaide & Southdale

United Way - Gennext

Western University - Faculty of Education

Western University – Faculty of Social Science

Waste Free World Association

Westminster - NRAWP

White Oaks United Church

WIL Employment Connections

Youth Opportunities Unlimited

YMCA of Western Ontario

The Board of Directors, staff and volunteers of the South London Neighbourhood Resource Centre and mem-

bers of the NRAWP Board of Directors would like to thank our partners and donors who contributed to the

quality work of SLNRC over the past year:

Canada Revenue Agency

Canadian Tire- Jumpstart satellite site

Child and Youth Network

Childreach

Children's Aid Society

City of London

Community Council of White Oaks

Community Living London

Cross Cultural Learner Centre

Crouch Neighbourhood Resource Centre

Earl & Mary Ross

Fanshawe College

Giant Tiger

Glen Cairn Community Resource Centre

Health Zone Nurse Practitioner Led Clinic-Southdale

Investing in Children

Islamic Centre of Southwestern Ontario

Jalna Branch Public Library

John Howard Foundation

Lenscrafter One Sight Program

Libro financial Group

London and Area Food Bank

London and Middlesex Housing Authority

London and Middlesex Local Immigration Partnership (LMLIP)

London Children's Connection

London Community Resource Centre

London Community Chaplaincy

London District Catholic School Board

London Fire Department

London Iraqi Chaldean Community

London Intercommunity Health Centre

London Lawyers Feed the Hungry

London Muslim Mosque

London Muslim Youth Association

London Police Service

London Public Library

London Ski Club

London Transit

LUSO Community Services

Jesus Fest Ministry

Maycourt of London

Merrymount Children's Centre

Ministry of Transportation

Partners & Donors

Thank you to our Major Funders & Partners

Together we can do much more