Equipment Not Captured Report

The Equipment Not Captured Report is an auto-generated report from OEM’s EquipChat

website. The report comes out once a day and is used to manage equipment that has not been

captured within the last 24 hours. It is not uncommon for an asset to go unreported for up to a

week at a time. Anything over a week should be investigated. These instructions serve as a

work process on how to read and use this report to help manage equipment on a jobsite.

The report will be delivered via e-mail and look as follows:

The report has 7 columns to aid in the tracking of equipment that has not been captured.

This is the “Equipment ID” for the asset. Check this column to make sure you have all Site

Equipment asset numbers and no TSN numbers. TSN numbers are the Serial numbers located

on the Trackers. If you see a TSN number in this column, this could identify a problem of a

tracker not assigned to an asset number.

This is the “Description 1” column and should read the description of the asset. This

information comes in from Corporate Computer System. Check this column for blank

information. This column should always be filled in. If this is blank, please go back and fill in

the description field in your Corporate Computer System. This field will tell you what the asset

is that you are missing: light plant, welder, etc.

“Availability” column. This will tell you if the asset is available. “True” means that the asset is

listed as available in EquipChat. If it is listed as “False”, then this will help you determine if the

unit is out for repair or off rent.

“Jobsite” location column. This column will tell you the last known location of the asset upon

the last communication. This is great information and gives you a place to start looking for the

missing piece of equipment. This information comes from your MAPS or Geo fence in

EquipChat. IF everything is set up correctly in your GEO fence for the site, you should see an

area location. If you see a “Not On Jobsite”, then you could have a GEO fence problem or the

equipment was last located off site. It is very important that the GEO fence be set up correctly

to help you locate the equipment.

The “ST Type” column will tell you what kind of tracker is attached to the unit. This will help

you see if the asset has a Radio tracker or a Cell unit.

“Last CMH Date” Column. This column will give you the last time the asset reported in. Again,

it is Okay and very common not to see each piece of equipment every day. To get an accurate

Utilization Report, all you need is a good meter reading in the beginning of the month and one

good reading at the end of the month. Do not get caught up in seeing every piece of

equipment every day. Once an asset has not been captured in 7 days, then it is time to

investigate.

“Last CMH” column. This shows what the last hour meter reading was, taken from the last time

the tracker was captured. Look for “0” reading or something that is out of place like 9999.

TIME TO DIVE INTO THE INFORMATION

Now, let’s dive down into the information.

When you click on the attachment, it will open up the same report, but in an Excel format. This

is where we can break it down and look into solving problems.

Here is what you will see in Excel. Next add filters.

Click on the “DATA” tab.

Step #1 is to click on Row #1 to high lite the entire row, then click on “Filter”.

Now you have filters on each column.

We have already checked the common items in the previous steps. We checked for TSN

numbers, missing asset number and descriptions, and jobsite areas missing. What we want to

do now is check all assets that are 7 days old or older. For this example, we will use the date of

11-25-2015 as the 7 day marker. As the report is already in date order, we will delete anything

11-26-2015 to present day (today is 12-2-2015).

We have deleted all items with a date less than 7 days. All we are left with are the problems. If

you fix these problems every day, then the list will not grow out of control.

Lastly it is time for some good old fashion field work. Let’s look at the first couple of units on

our list.

1. BTRR341 is a Forklift that shows still available, No jobsite location, it has a Radio ST

tracker and was last captured 7 days ago.

A. Is it in the shop or is the equipment downed and being repaired? Is the battery

disconnected? Check Your Corporate Computer System for W/Os.

B. Has it been shipped off site for repair or off rented? Check Your Corporate Computer

System for W/Os and rental status.

C. Look in your Corporate Computer System and see who the equipment is assigned to.

Is that person over one area? That will help narrow down the search. Contact the

person it is assigned to and ask if the location is known.

D. Remember the fuelers see every piece of equipment as they drive around the site

each day. Call the fuelers on the radio and tell them you are looking for unit

BTRR341 and to call you if they see it.

E. You have to find the asset in order to see why it is not reporting. Once you find the

unit, you can start troubleshooting using the “OEM Trouble Shooting Guide”.

The key to clean data is to monitor and manage these reports every day. Over time you will

begin to notice problems before they become bigger problems. If you keep the list short, you

will have great success. If you let the reports build up, then you will always have problems that

will arise. OEM is always a phone call away and willing to help in any way possible.