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On-Demand IT ServicesRapid Response to Critical Issues
On-Demand IT Services
Constantly-evolving technology
Managing day-to-day IT operations
Allocating limited internal resources
Stretching budgets
Challenges Today>>
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On-Demand IT Services
>> Enhanced performance and reliability
>> Simple rules of engagement
>> Single point of contact
>> Rapid response to meet your needs
>> National presence
>> Depth and breadth of technical expertise
The Solution: ePlusOn-Demand IT Services
>> SUPPORT FOR MULTIPLE TECHNOLOGY PLATFORMS
Wide Range of Delivery
On-Demand IT Services
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Staff Augmentation
MAC Services
Staging and Deployment
Structured Cabling
Managed Out-Tasking
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On-Demand IT Services
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Staff Augmentation
Find and place best resources—at lowest cost and with fastest turnaround
Staffing support anywhere in the United States
Any timeframe needed
Pre-screening for technical ability
Access to depth and knowledge of ePlus’ national engineering staff
Dedicated Relationship Manager
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On-Demand IT ServicesOn-Demand IT Services
Staff Augmentation
>> Find and place best resources—at lowest cost and with fastest turnaround
>> Staffing support anywhere in the United States
>> Any timeframe needed
>> Pre-screening for technical ability
>> Access to depth and knowledge of ePlus’ national engineering staff
>> Dedicated Relationship Manager
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>> Lower operational costs
>> Augment existing teams
>> Leverage SMEs for key projects
>> Take advantage of value-added services
Benefits of ePlus Staff Augmentation
Moves, adds, and changes
All communications systems and components(servers, routers, switches, operating systems, and IP voice and video components)
Toll-free number or email request to live agents
Technical experts available for issue escalation
Assigned Project Coordinator
MAC Services
On-Demand IT Services
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On-Demand IT Services
Moves, adds, and changes
All communications systems and components(servers, routers, switches, operating systems, and IP voice and video components)
Toll-free number or email request to live agents
Technical experts available for issue escalation
Assigned Project Coordinator
MAC Services>>
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>> Quick repairs at remote sites
>> No travel costs or headcount additions
>> Ensure availability of services
>> Institute fixes as needed
Benefits of MAC Services
On-Demand IT Services
Staging and Deployment forCommoditized Rollouts
On-Demand IT Services
>> Premier U.S. staging facility
>> Mock setup of your network environment
>> Hardware and software configuration
>> Asset tagging
>> Equipment testing before on-site deployment
>> National and global reach
>> Per device or per site implementation and pricing
>> Dedicated Support Coordinator
On-Demand IT ServicesOn-Demand IT Services
>> Premier U.S. staging facility
>> Mock setup of your network environment
>> Hardware and software configuration
>> Asset tagging
>> Equipment testing before on-site deployment
>> National and global reach
>> Per device or per site implementation and pricing
>> Dedicated Support Coordinator
Staging and Deployment forCommoditized Rollouts
Benefits of ePlus Stagingand Deployment>> Reduce rollout and updating costs
>> Speed and effectively coordinate multiple installations, without adding headcount
>> Budget more accurately: short and long terms
>> Avoid configuration mistakes
>> Contract for full-blown project management
Structured Cabling>> Support multiple voice, data, video, and multimedia systems
>> Consulting and on-site analysis
>> Planning and development
>> Design and engineering
>> Implementation
>> Independent testing and certification
>> Documentation
>> Maintenance (through MAC Services)
On-Demand IT Services
On-Demand IT ServicesOn-Demand IT Services
Structured Cabling>> Support multiple voice, data, video, and multimedia systems
>> Consulting and on-site analysis
>> Planning and development
>> Design and engineering
>> Implementation
>> Independent testing and certification
>> Documentation
>> Maintenance (through MAC Services)
>> Exceptional ROI
>> Enhanced reliability and professional appearance
>> Minimized failures and downtime
>> Compliance with EIA/TIA Standards
>> Easier to move, change, and troubleshoot cabling
Benefits of ePlusStructured Cabling
On-Demand IT Services
>> Outsource specific services (help desk, call center, or even complete IT staff)
>> Seamlessly integrated with existing IT infrastructure and ePlus Managed Service Center (MSC)
>> Maintain visibility over processes
>> Incorporate enforceable SLAs
>> Access to ePlus’ engineering knowledge base
Managed Out-Tasking
On-Demand IT ServicesOn-Demand IT Services
>> Outsource specific services (help desk, call center, or even complete IT staff)
>> Seamlessly integrated with existing IT infrastructure and ePlus Managed Service Center (MSC)
>> Maintain visibility over processes
>> Incorporate enforceable SLAs
>> Access to ePlus’ engineering knowledge base
Managed Out-Tasking
>> Complete contracted solution
>> Fully managed
>> Backfill team members
>> Reduced FTE costs
>> Streamlined IT staffs and budgets
>> Costs scalable to demand
Benefits of ePlusManaged Out-Tasking
On-Demand IT Services
To learn more about ePlus On-DemandIT Services, contact us today.
: 888-482-1122 : [email protected] : www.eplus.com/services
©2014 ePlus inc. All rights reserved. ePlus, the ePlus logo, and all referenced product names are trademarks or registered trademarks of ePlus inc.All other company names, product images and products mentioned herein are trademarks or registered trademarks of their respective companies.
>> Reduce rollout and updating costs
>> Speed and effectively coordinate multiple installations, without adding headcount
>> Budget more accurately: short and long terms
>> Avoid configuration mistakes
>> Contract for full-blown project management
