II. FY15 Contract Attachment D2 Institution: Brookdale Community College

EOF Program Mission Statement

The mission of the Educational Opportunity Fund program at Brookdale Community College is

to recruit, enroll, and promote the college readiness and success of low-income first

generation students, representative of the demographic diversity of Monmouth County, and

determined to be under-prepared for college study.

The program, in partnership with the institution, is to provide a comprehensive array of

student support services designed to foster student learning and development and minimize

the financial burden of college attendance. These services include a summer bridge program,

skill assessments, remedial/developmental instruction, the monitoring of student academic

progress, advisement/counseling, career development, learning assistance, student leadership development, and financial support.

As a result of participation in these services, program students are to be prepared for

certificate/degree completion, transfer to four year colleges, workforce entry, and making

contributions to their communities in demonstrating responsible citizenship.

Goals & Objectives

Assessment of key program level and student learning outcomes is to provide evidence which

may be used to make decisions to improve services and activities; enhance student learning

and development; and inform planning, budgeting, policy, and accountability.

Operational components, services and activities reported on are:

Recruitment, Admission, and Enrollment

Summer Bridge Program

Advisement & Counseling

Financial Literacy Education Learning Assistance- Math Focus

Student Success Event Programming

Student Leadership Development

Project Excel: Probationary Student Interventions

Curricular Options as Student Supports

Communications Management and Learning Technology

Program Assessment Using Dashboard Indicators

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Brookdale Vision

Brookdale, the County College of Monmouth, is a dynamic community college system committed to student success, lifelong learning, economic development and the common good of society. Brookdale Community College plays a transformative role in our community, providing educational, cultural and professional programs and offerings to enable, empower and inspire community members to achieve their aspirations to the best of their abilities.

Brookdale Mission Brookdale Community College provides a comprehensive array of quality, affordable educational choices leading to transfer and career opportunities, certificates and associate degrees, access to post- associate learning, lifelong learning, and community development. Brookdale is an open-access, future- oriented institution committed to student success and development in a socially diverse environment.

Introduction

This section of the Annual Report Narrative visits each D2 goal in context of its objectives, its assessment method, and criteria for success.

Notations are made on the extent to which areas were addressed, Fully Met, Partially Met, Not Met; outcomes where applicable reported on, and

brief explanations where applicable provided.

There continues to be much work to do to realize the full potential of the FY15 major goals and objectives

developed and which are to lead in part to strengthening Brookdale EOF program’s ability to best serve its

mission. It is also important to acknowledge the D2 goals and objectives reported on only partially represent

the work of the program, its staff, our college partners, and our students. There is more to our program and

our accomplishments than what is associated with the progress towards meeting our FY15 D2 goals- and our

staff, college partners, and our students continue to demonstrate a desire to move our program forward.

The intention is to continue to pursue our FY15 D2 goals and most are relisted in our FY16 D2- and some have

been modified to reflect a different approach to process with little change to sought-after outcomes. This past

year we were not fully staffed for 6 months out of the year; there were transitional hurdles to contend with on

matters of staff taking on assignment to non-EOF initiatives, and new staff assigned to the EOF program

contended with assignments of significant challenge to them. Continuity of effort suffered under these

conditions.

New Student Programming Initiative of the Year

Student Leadership Development, Goal G, Page 16

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FY15 D2 Major Goals and Objectives

Major Program Goals & Objectives

Assessment Method &

Criteria for Success

Outcomes

A. Recruitment, Admissions, & Enrollment

AUO Goal 1: By the end of June, 2015 admit a

population of EOF Fall 2015 FTFT prospects that

is diverse in entering demographics and

learning needs, and which is in compliance with

meeting both financial and academic eligibility

requirements prescribed under administrative

regulations governing the operation of the

program

Key Objective (s):

Objective 1: Maintain the high school market

as the primary source for student enrollment

and continue to utilize the HS on-site

admission program as the main feeder

mechanism- Objective Fully Met: 17 high

schools worked with

Objective 2: Target GED and high school

equivalency recipients as a secondary source

of enrollment and replicate with modifications

the on-site admission program- Objective Not

Met: Retirement of BCC Administrative Liaison

& transitional issues placed this on hold

Assessment Method

Utilize an Applicant Tracking

System to monitor student flow and

outcomes through the

recruitment, admission and

enrollment process

Criteria for Success

Provide conditional admission to

210 students and in finalizing

admission realize a yield of 125

admits by end of June, 2015

A. Composition: Recruitment Source

-85% or 106 high school

enrolled students

-15% or 19 students with GED/

high school equivalency diploma,

and/or high-risk from alternative

educational settings

Assessment Method: Fully Met

Applicant tracking system maintained

Criteria for Success: Partially Met

Realized yield of 135 admits by end of June, 2015

A. Composition: Recruitment Source, Partially

Met

-100% high school enrolled consisted of 125 admits

-No GED pool

Winston Churchill

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Objective 3:Establish a community organization and

alternative educational outreach effort to identify

high-risk students for possible admission- Objective

Not Met: EOF support staffing vacancies did not

allow this initiative to be launched

0bjective 4: Maintain an admission design which

includes program application completion, review of

high school records to include meeting of GPA cut

scores, upon availability review of HSPA scores, use

of GED cut scores, use of basic skill placement

scores, and conducting of admission interviews

where needed- Objective Partially Met- GED focus

on hold

AUO Goal 2: Maintain an annual enrollment of EOF

grant recipients which includes fall

first-time, full-time first -year (initials ) and

continuing (renewal) EOF students that can be

supported with the FY 2015 EOF Article III

allocation

Key Objective (s)

Objective 1: Provide support services to assist

students with Brookdale and state aid processing and

monitor each using available information systems-

Objective Partially Met: EOF staffing vacancies

reduced service availability

Objective 2: Assess EOF grant disbursements on a

periodic basis, to include impact of ineligible renewal

students, full-time to part-time conversion, and

student term to term attrition, and address closing

available balances in the allocation- Objective

Partially Met: focus shifted to trying to address

other program needs based on vacancies and new

staff transitional challenges, resulting in less time

given to closing new student enrollment gaps

B. Composition: Residence, District

Factor A/B & High Distress/Labor

Surplus Designated

- Minimum 55% from Asbury Park, Long

Branch, Neptune, Keansburg,

Keyport, Highlands, and Freehold

C. Composition: Basic Skill Needs

-No need: 10%- One Area:25%

-Two Areas: 25%- Three Areas: 40%

To be measured by assessing the

EOF grant awarded enrollment using

the on-line supplemental roster and

internal reports

Criteria for Success

Provide EOF grants to minimum 375

students of which 120 are first-time,

full-time freshmen (initials), 55 are

BCC enrolled with prior college

history, and 200 are continuing

(renewal) students

B. Composition: Residence, District Factor A/B

& High Distress/Labor Surplus Designated, Partially

Met

- Minimum 55% not met; 50% yield for Asbury Park,

Long Branch, Neptune, Keansburg, Keyport,

Highland, and Freehold C. Composition: Basic Skill Needs- Fully Met

-No Need: 14%, One Area: 22%, Two Areas: 23% Three Areas: 35% Stronger profile evident in

comparison to projected entering basic skills needs

Utilized on-line roster and internal reports as

planned- Fully Met

Criteria for Success, Partially Met

Funded 315 students, 51 fall 14 FTFT, 46 BCC

enrolled with prior college history, and over 200

continuing (renewal students)- FTFT enrollment

impacted by number not meeting summer bridge

program participation requirements, and lack of

full staff (vacancies) to work with students on

financial aid processing matters.

Arnold H. Glasow

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Pablo Picasso

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Major Program Goals & Objectives

B. Summer Bridge Program

AUO Goal: Strengthen the college readiness of

first year students enrolled in the summer 2014

bridge program in preparation for their first

year of college enrollment

Key Objective (s):

Objective 1: Provide basic skill remediation

across reading, writing and math areas to

accelerate upward change of placement

entering the fall 14 semester- Objective

Partially Met: Curriculum provided but

projected upward movement in placements

not reached

Objective 2: Introduce students to learning

strategies, the career development process,

financial literacy concepts and strategies,

and college resources- Objective Met:

Curriculum delivered

Objective 3: Engage students in activities

which promote community-building and the

exercising of social responsibility- Objective

Partially Met: Project availability was limited

Objective 4: Assist students with completing

all financial aid processing requirements-

Objective Partially Met: Staffing resource

issue

Assessment Method & Criteria for Success

Assessment Method

To be measured by program

completion rates, class completion

rates, changes in fall 14 basic skill

placements, completion of Financial

Literacy 101 and FOCUS2 web-based

e-learning material, assessing

service project student participation

levels, examination of student

financial aid packages, summer

bridge student survey, and fall 14

full-time enrollment

Criteria for Success

-minimum 85% of students

recommended for continued

program enrollment,

-minimum 90% meeting passing

requirements for assigned classes,

-minimum 65% of students moving

up least one course level,

-minimum 85% completion of web-

based financial literacy and FOCUS2

material,

-90% student volunteer participation

rate for individual service projects,

-minimum 80% of student aid

packages complete

Outcomes

Assessment Method, Fully Met

All assessment processes were carried out.

Criteria For Success: Partially Met

-80% recommended for continued program

enrollment

-88% met passing requirements for assigned

classes,

-49% of students moved up at least one course

level,

-91% completed all web-based FOCUS2

modules, 62% completed all web-based financial

literacy modules,

-Two service projects were only offered and did not

provide adequate capacity for maximizing

opportunity for student participation,

-64% of student aid student packages complete or

27/42 fall 14 eligible FTFT

Albert Einstein

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Major Program Goals & Objectives

C. Counseling and Advisement

SLO Goal: Students participating in counseling

and advisement services will demonstrate the

ability to develop and implement an

individualized plan for academic success,

personal and career development, in

addressing educational and life goals

Key Objectives (s) Students will:

Objective 1: Identify fields of study that are

consistent with their interests, abilities, and

life goals

Objective 2: Develop and implement a

meaningful educational plan

Objective 3: Know how to locate college policies

and procedures regarding registration,

academic standing, and student conduct

Objective 4: Identify and utilize resources

independently to evaluate their progress toward

degree completion

Objective 5: Know where and how to access

appropriate support services to accommodate

their unique needs

Assessment Method & Criteria for Success

Assessment Method

To be measured by an on-line

advising survey administered during

the fall 2014 and spring 15

semesters; the availability of the

Colleague Student Planning Module,

and use of FOCUS2- a career

assessment and planning web-based

system

Criteria for Success

Survey results are to show that at

minimum 75% of respondents

demonstrated behaviors indicative

of their ability to meet three or more

of the learning outcomes listed, and

have utilized the Colleague Student

Planning Module and FOCUS2

Outcomes

This SLO goal was not pursued- and it’s

planning and implementation is assigned to our

EOF counselors.

One of the two EOF counselors under voluntary

leave, left to serve as Executive Director, New

Jersey Center for Student Success. Each counselor

were to teach several sections of a college

readiness seminar for Poseidon- a new Early

College initiative established in partnership with

the Neptune District Board of Education. The one

counselor assumed responsibility for all of the

college readiness sections in the absence of the

second EOF counselor- while maintaining all

standard responsibilities for the program. A new

EOF counselor under temporary assignment came

on board but her transition coupled with the

limited availability of her EOF colleague made

moving this goal forward a task that could not be

addressed.

Major Program Goals & Objectives

D. Financial Literacy Education

SLO Goal: Students utilizing Financial Literacy

101, a web-based e-learning system, will

demonstrate an understanding of financial

literacy concepts and strategies serving to

motivate them to want to engage in financial

planning and protective behaviors for

ensuring their financial health

Key Objective (s) Students will:

AUO Objective 1: Infuse across the summer

bridge program, student success event

programming, and curricular options as

student supports- Objective Partially Met:

Summer only implementation

SLO Objective 1 : Assess financial stress and

spending habits and develop a monthly

budget that can be referenced on an ongoing

basis- Objective Partially Met: Summer only

implementation

SLO Objective 2: Identify key facts about

establishing and managing credit, credit

counseling, debt reduction/debt collection

rights, and identity theft and its prevention

strategies- Objective Partially Met: Summer

only implementation

Assessment Method &

Criteria for Success

Assessment Method

To be measured by pre-post quizzes,

worksheet completion, record of

actions plans, completion of

modules, student survey,

meeting requirements for certificate

completion

Criteria for Success

Realize increases in pre to post

financial literacy competency scores

Realize at minimum 85% student

eligibility for certificate completion

Student survey results are to

show positive perceptions of

programming efforts

Outcomes

Assessment Method, Partially Met

This initiative was launched and its assessment

methods and infusion across aspects of the

program were modified in light of the staff

shortages in our EOF SDA lines. For only 6 months

during the year did we have both of our EOF SDAs

on board- note each is a part-time position.

Criteria for Success- Partially Met

The pre and post design was eliminated

Certificate completion only applied to summer

program as staffing shortage required

elimination of Sept-May activities- 62% of the

students earned certificates, Minimum

Standard not Met

Student survey results were limited to summer 14

program offering, and were positive- the system

has a built in student survey feature for each

module, Standard Met

Napoleon Hill

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Major Program Goals & Objectives

E. Learning Assistance- Math Focus

AUO Goal: Provide students weekly fall Math

Supervised Study Sessions to promote their

successful course completion

Key Objective (s)

Objective 1: Engage students in math study

skill assessment and introduce available on-line

resources- Objective Not Met: No instructor

follow-up

Objective 2: Utilize course specific math review

sheets to assess math proficiency & target

practice drills to include test simulation-

Objective Fully Met: Material secured and

used within sessions

Objective 3: Incorporate academic monitoring

system to alert math learning assistant of

student performance issues and conduct

follow- up- Objective Fully Met: System used

and one to one sessions spun off of outreach

Objective 4: On a formative and summative

basis gain student feedback on importance of

sessions and impact on their mastery of

course content- Objective Partially Met: Did

not administer survey

Assessment Method &

Criteria for Success

Assessment Method

One-minute feedback cards, student

survey, session attendance, final

course grades

Criteria for Success

Supervised Study: Minimum 65% of

students attending 50% or more

sessions with course performance

outcomes for this group as follows:

-minimum 75% course passing rate

-minimum aggregate GPA of 2.50

-minimum 75% of course grades in

A-C range

Outcomes

Assessment Methods, Partially Met

All assessment methods except the student

survey was employed.

Criteria for Success, Partially Met

Supervised Study: 61% of students attended

50% or more of sessions, Minimum Standard

Not Met

For 61% who attended 50% or more of sessions:

- 77% course passing rate achieved, Minimum

Standard Exceeded

- aggregate gpa of 2.50 achieved, Minimum

Standard Met

- 84% of course grades in A-C range, Minimum

Standard Exceeded

Booker T. Washington

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Major Program Goals & Objectives

F. Student Success Event Programming

SLO Goal: Students participating in success events will increase their knowledge and comprehension of principles and practices which can promote their health and wellness, academic and career success, broaden their understanding of diversity issues, and

foster their active citizenship

Key Objectives (s) Students will:

Objective 1: Identify ways to develop preventative and lifelong habits which can maintain their physical and mental wellbeing

Objective 2: Describe learning strategies & list resources for managing their academic studies

Objective 3: Define academic, occupational, and

general employability skills in order to obtain and/or advance employment opportunities

Objective 4: List steps to completing the four year college transfer process and identify transfer resources available to them

Objective 5: Identify ways to reduce prejudice,

discrimination, and stereotyping and the impact of

those practices.

Objective 6: Identify ways to make a difference in

the civic life of our communities and recognize the

knowledge, skills, and values to make that

difference

Assessment Method & Criteria for Success

Assessment Method

To be measured by pre and post-

workshop surveys, conference

evaluations, and annual program

services survey

Criteria for Success

Evidence of learning gains across the

domains listed below and to include

learning applied in addressing student

goals related to these domains

-Health and Wellness

-Learning Strategies

-Employment/Workforce Entry

-Transfer Preparation

-Diversity Awareness

-Social Responsibility and Civic

Engagement

Outcomes

This SLO goal was not pursued- and while we

sponsored four conference venues and

delivered student programming for a number of

the targeted areas, the assessment model could

not be launched as staffing shortages, new hire

transition issues, and staff assignments unrelated

to EOF operations, contributed to significant difficulties

with mounting any consistent effort to address this goal.

This past year, we only had the availability of both

EOF SDA staff (each part-time) for 6 months of the

year, and this window of time was not conducive to

promoting the planning and development needed to

launch this assessment goal.

In addition, one of two EOF counselors under

voluntary leave, left to serve as Executive Director,

New Jersey Center for Student Success. Each

counselor was to teach several sections of a college

readiness seminar for Poseidon- a new Early College

initiative established in partnership with the

Neptune District Board of Education. The one

counselor assumed responsibility for all of the

college readiness sections in the absence of the

second EOF counselor- while maintaining all standard

responsibilities for the program.

A new EOF counselor under temporary assignment

came on board but her transition coupled with the

limited availability of her EOF colleague made

moving forward this goal a task that in coordination

with our EOF SDA staff could not be addressed

effectively.

Abraham Lincoln

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Major Program Goals & Objectives

G: Student Leadership Development

AUO Goal: Provide students opportunities to exercise

skills of active citizenship in demonstrating a

commitment and responsibility to work with others

towards public purposes

Key Objective (s)

Objective 1: Centralize coordination of programming within scope of responsibilities assigned to EOF SDA and student interns- Objective Partially Met:

Coordination shared between EOF SDA and EOF Director

Objective 2: Allocate special programming funds to support delivery of team development and training events -Objective Partially Met: Two retreats held

Objective 3: Sponsor public education events on

social issue topics; identify advocacy/direct action and community service projects and facilitate student participation; -Objective Fully Met: Over 25 service projects completed, including development of summer 15 calendar

Objective 4: Build into learning model an emphasis on service-learning -Objective Partially Met: primary method based on various forms of reflection

exercises

Objective 5: Establish co-sponsorships on programming with academic departments, student groups, and external organizations, Objective Not Met: student learning curve and team development

process pushed this off the plate

Objective 6: Seek funding support from the Office of Student Life and Activities, Objective Not Met:

student learning curve and team development process pushed this off the plate

Assessment Method &

Criteria for Success

Assessment Method

To be measured by personnel hires, budget set-up, and programming events

To be measured by student work

samples, student participation in

planning activities and reflection

exercises, student evaluation of program

To be measured by feedback surveys

from organizations, groups,

departments worked with

Criteria for Success

Minimum one project per month made

available to students, survey results are

to show that at minimum 75% of

respondents view their participation as

having met their expectations for being

of meaningful service to others;

organizations worked with are to confirm

benefits experienced with project

partnerships developed

-number and type of projects

-number of project participants

-number and types of organizations or

groups worked with

-planning meeting effectiveness

-team development process

-project participant feedback

-feedback from organizations, groups,

departments worked with

Outcomes

A decision was made to launch a Federal Work Study

supported full year service leadership program for first-

year students- under the coordination and facilitation of

an EOF SDA and the EOF director. Due to staff vacancy

there was only one EOF SDA on board- thus the

considerable involvement of the EOF director.

The EOF Rising Leaders Academy was born- and

while the objectives for this goal remained intact, the

service delivery model’s development and implementation

took center stage- and assessment as described in

this goal took a back seat.

The mission of the EOF Rising Leaders Academy is to foster

first year EOF student participation in community service,

advocacy, and public education activities, in addressing

societal issues of public concern.

All summer 14 bridge students had a Civic Engagement

Seminar build into their schedules and the it served as a

recruiting source for the new initiative. Thirteen students

were accepted in the Academy.

Academy participants attended 3 hour class sessions, once

a week throughout the fall and spring terms. Social issue

topics were explored and addressed through participation in

and development of service projects. Their learning was

supported by a team-development process built into the

class structure, and further supported by fall and winter

session retreats, and their attending several educational

seminars, workshops, and conferences.

Academy participants worked with a variety of

organizations, participated in over 25 service projects, and

developed the summer 15 bridge program’s civic

engagement calendar.

Malcolm X

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Major Program Goals & Objectives

H. Project Excel: Probationary

Student Interventions

AUO Goal: Provide students in academic

difficulty workshops, individualized plans, and

continuous support to improve their academic

standing and persistence towards graduation.

Key Objective (s)

Objective 1: Target full-time enrolled students on

college probation and or financial aid (SAP)

probation and require program participation

Objective 2: Post EOF grants ONLY after

students have attended a program

orientation meeting/ workshop

Objective 3: Assist students with assessing

difficulties, setting goals for addressing these,

and developing individualized action-plans

Objective 4: Use the college’s academic alert

system to monitor course performance

Objective 5: Conduct individual counseling

sessions for advisor/student follow-up

Objective 6: Create a within-term EOF grant

appeal process for non-participants factoring

in the November and March deadline dates for

requesting awards

Assessment Method &

Criteria for Success

Assessment Method

To be measured by data analysis of

term statistics, end of term

academic status, related changes,

and next term return rates;

compare same on participant and

non- participant basis; utilize survey

to assess student view on impact of

program on academic standing and

influence on decision to re-enroll for

next term

Criteria for Success

Realize minimum 50% student

participation rate within 7 weeks of

term, positive gains in number of

students removing themselves

from probation and or avoiding

suspension/dismissal, and

obtaining 70% next term re-

enrollment rate for program

participants

Outcomes

This AUO goal was not adequately supported –

due to the following.

One of the two EOF counselors under voluntary

leave, left to serve as Executive Director, New

Jersey Center for Student Success. Each counselor

were to teach several sections of a college

readiness seminar for Poseidon- a new Early College

initiative established in partnership with the

Neptune District Board of Education. The one

counselor assumed responsibility for all of the

college readiness sections in the absence of the

second EOF counselor- while maintaining all

standard responsibilities for the program. A new

EOF counselor under temporary assignment came

on board but her transition coupled with the limited

availability of her EOF colleague made moving this

goal forward a task that could not be fully

addressed.

In addition, student participation is promoted by

high intensity student outreach conducted by EOF

SDA staff- we were short one staff member for a

period of time as well. Student participation was so

weak that any assessment is pointless.

This assessment goal is maintained for 15-16.

Bo Bennett

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Major Program Goals & Objectives

I. Curricular Options as Student Supports

AUO Goal: Broaden curricular options to include offering both fall and spring courses that are part of the Human Development (HUDV) umbrella in

supporting the college success of program students

Objective 1: Continue to enroll FTFT students in EOF staffed course sections of First Year Seminar, a one

credit fall course that is part of the college’s Human Development (HUDV) curriculum and an FYE option- thread aspects of FOCUS 2 a career assessment and planning web-based system into the First Year Seminar-Objective Partially Met: FOCUS2 not threaded

Objective 2: Gain approval for EOF staff to teach during the spring term two additional courses that

are a part of the HUDV (Human Development) curriculum and enroll program students in these one credit courses- Achievement Motivation and Career Exploration Seminars-Objective Fully Met:

Courses ran

Objective 3: Utilize Achievement Motivation in part as an option for FTFT students with three developmental (basic skill) areas required for completion and for first year students in academic

difficulty-Objective Partially Met: Three area option not exercised

Objective 4: Utilize the Career Exploration Seminar

for first year students and students who are undecided about their majors- use FOCUS2 a career assessment and planning web- based system as the framework for the course-Objective Not Met: FOCUS2 not integrated

Assessment Method &

Criteria for Success Assessment Method

Note on record of approved courses and

designated EOF sections; course

enrollment rosters; program services

survey; instructor/course evaluations;

transcript analysis

Criteria for Success

Minimum 80% FTFT maintaining full-

time loads through spring 15 term

Student responses to program

services survey indicate strong

agreement that course enrollment

contributed to various success

measures to include:

-increased understanding of career

assessment & planning process and

increased strength of career

decidedness

-increased perceptions of desire to

succeed

-improved academic performance

Outcomes

Assessment Method, Partially Met

A section of Achievement Motivation Seminar and a

section of the Career Exploration Seminar, each a one

credit offering, was run for the spring 2015 semester,

course enrollment secured, program survey was not

developed, course evaluations not secured, and a

transcript analysis completed.

Criteria for Success, Not Met

One of the two EOF counselors under voluntary leave, left

to serve as Executive Director, New Jersey Center for

Student Success. Each counselor were to teach several

sections of a college readiness seminar for Poseidon- a

new Early College initiative established in partnership with

the Neptune District Board of Education. The one

counselor assumed responsibility for all of the college

readiness sections in the absence of the second EOF

counselor- while maintaining all standard responsibilities

for the program. A new EOF counselor under temporary

assignment came on board but her transition coupled with

the limited availability of her EOF colleague made moving

this goal forward a task that could not be fully addressed.

In addition, student participation is promoted by high

intensity student outreach conducted by EOF SDA staff-

we were short one staff member for a period of time as

well. Student participation was so weak that any

assessment is pointless.

Charles J. Givens

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Page 18

Major Program Goals & Objectives

J. Communications Management &

Learning Technology

AUO Goal: Redesign the EOF website to serve

as a student success portal, placing emphasis

on establishing the site as a communications

hub and educational resource for students,

parents, and educators

Key Objective (s)

O1: Build into site touch points which promote

prospective and current student use of the site

for admissions, enrollment, elements of direct

service provision, and to facilitate student

assessment of program services

O2: Integrate e-learning and adopted learning

management systems to address particular

student learning and development goals

O3: Incorporate social media integration to

broaden program visibility and create additional

program access points

O4: Provide parents and educators resources to

assist them with promoting the college access

and success of their children/students, in

particular low-income, first generation

O5: Based on college readiness address mobile-

ready site functionality

Assessment Method &

Criteria for Success

Assessment Method

To be measured by roll-out of

project management plan and

completion of associated milestones

Criteria for Success

Full site launch, January 2015

User post-launch feedback results on

file by March 2015

Outcomes

This goal was put on hold as a third EOF SDA,

a newly developed part-time position, was a late

fall hire and the majority of her time was devoted

to designing web-based student event invitations,

and web-based email marketing campaigns for

various program promotions, as well as engaging

in extensive student outreach efforts- primarily

scheduling individual student appointments with

for EOF SDS staff.

It is a 15-16 goal and while the above work

continues, we now have a preliminary site that is

live and undergoing modifications since July- and

is to be structured to address the objectives

listed in this goal.

Benjamin Franklin

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Major Program Goals & Objectives

K. Dashboard Indicators AUO Goal: Develop a Dashboard that is to be used to facilitate decision-making and drive program improvements

Key Objective (s)

O1: Utilize key performance indicators established by our reporting agency and presented in Program Performance Criteria Reports issued to all programs and institutional Presidents- Objective Met: used

prior PPCs

O2: Determine if any key performance indicators may be drawn from the Annual Report prepared for the program’s reporting agency- Objective Met: used

prior annual reports

O3: Review major operations to identify key performance indicators and suitability for Dashboard

inclusion- Objective Not Met: work not begun

O4: Align elements of the dashboard to strategic directions established by the college’s Jubilee Plan- Objective Not Met- work not begun

05: Determine manner of Dashboard presentation

and review process used to facilitate decision-making Objective Not Met: Must select software solution before moving to this objective

06: Data collect based on Dashboard design and

selected period of time, and utilize the tool for impacting decision-making and program improvement goals- Objective Partially Met: Data gathering is in motion but Dashboard design, launch and use, must still be completed

Assessment Method &

Criteria for Success

Assessment Method

To be measured by:

-record of discussions with program

staff to include orientation to

assessment tool and process for

developing the Dashboard

-record of discussion with Institutional

Research and Planning

-record of key indicators and

data collection methods

-release of periodic progress reports on

Dashboard development

-record of Dashboard adoption to

include data collection timetable, and

related report preparation and

presentation

Criteria for Success

Dashboard on record by January, 2015,

and Dashboard data available and used

by March 2015 to set improvement

targets

Outcomes

-

Assessment Method, Partially Met

We met with Institutional Research and Planning and the

initiative is not an area they have any significant

experience with. Our EOF Program Coordinator while

versed in internal MIS systems has no experience with

this type of initiative either.

We have gathered data-sets in excel files but no longer

are receiving Performance Criteria Reports, and as we

should we are gathering similar information internally-

using in part data gathered for the Annual Report and

referencing prior PPC reports.

A short list has been compiled of software solutions to

develop the Dashboard primarily using Excel

spreadsheets or Access files. We will need to find an all-

one product, front to back end that allows for web-site

integration.

An important next step is to ascertain any limitations

our website framework and content management

features have- and select a software solution

developed for novice-users.

Criteria for Success, Not Met

Dashboard not up, and initiative is maintained

for FY16 implementation.

Data collection based on a determination of key

performance indicators may be drawn from:

Walter Scott

_____________________________________________________________________________________________________ Page 20

OSHE/EOF FY15 Annual Report Narrative _____________________________________________________________________________________________________________________________________

Brookdale Community College EOF Program, CAR Suite 105

Lincroft, NJ

Main Office: 732-224-2510 Fax: 732-224-1969

FY15 Program Staff

Richard Morales-Wright, Director

Kathy Trammell, Program Coordinator Eunice Clark, Senior Office Assistant

Fidel Wilson, EOF Counselor Maria Fernandez, EOF Counselor Yesenia Madas, EOF Counselor

Orpha Vernet, Student Development Associate Christina Skyers, Student Development Associate

Rebecca Clark, Student Development Associate Catherine Cutlip, Student Development Associate

Karen O’Neill, Student Development Associate ____________________________________________________________________________________________________________________________________

Preparing students for college completion, transfer to four year colleges, workforce entry, and responsible citizenship ____________________________________________________________________________________________________________________________________