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ENGAGE ME!
USING SOCIAL MEDIA TO CONNECT TO YOUR AUDIENCE
THE GOOD NEWS … Social media platforms offer a wide
array of channels for reaching a larger audience than ever before.
Social media transcends age, race, culture, socio-economic status, etc.
THE BAD NEWS … With more
people/organizations/institutions using social media, harder to get noticed.
It takes time, patience and dedicated effort to grow and maintain an audience.
WHERE’S THE AUDIENCE?
GETTING STARTED: Know your audience How does your audience get
information? Pick the most relevant social media
forms for your audience: Twitter vs. Instagram
MAKE A PLAN: Designated social media person or,
preferably, team:offers backupsecond set of eyes on content
What’s your voice?what type of messages matter?tone/style of the content
Schedule posts:routine/consistency is important
CASE STUDY: NCClinked.com
NCClinked.com The website is the product Maintains 3 primary channels
(Facebook, Twitter, Instagram) and 2 secondary (YouTube, Pinterest)
Social media serves two functions:Drive traffic to the siteOffer original “social-only” content
○ Content serves to heighten the NCClinked brand
DRIVING TRAFFIC …
‘ORGANIC’ CONNECTION:
‘BOOSTED’ CONNECTION:
LOOK FOR ‘BARS’
DATA TELL STORIES: lessons?
DATA TELL STORIES: lessons?
WHAT’S YOUR STORY?