Upload
jasmine-johns
View
214
Download
0
Tags:
Embed Size (px)
Citation preview
EMS and School Nurses Perfect Together: Using the
Medicine Wheel to Enhance Communication and
Teamwork
Everitt F. Binns Ph.D.
Name Tag Exercise
If you were putting together an ideal team to work with, what four qualities would you look for? Why?
1.
2.
3.
4.
“Counterclockwise, Red Eagle! Always counterclockwise!”
Definitions
What is a team?
TEAM
Collection of people who must rely on group collaboration if each member is to experience the highest level of success and goal achievement.
Individual Exercise
List some teams that you have been a member of.
Place a “*” next to those who were successful
Why were they successful ?
How did you feel?
Healthcare Service Teams
Not a new concept.
Were they effective?
Teams “where it’s at”
Coaching teams creates a “passion” for learning as well as a positive “passion” for the work of your organization !!!
Effective Teams
Provide better ways: to share critical information. to delight and dazzle others. to simplify and improve communication. to develop a sense of trust. to “empower” everyone.
Characteristics of Effective Teams
{Handout}
Conditions that Present Challenges to Effectiveness{Handout}
Another ViewSports teams Winning teams Everyone has a role Handle “ the star” Problem performers Team ethics Team leadership Make something happen Practice/Practice/Practice Evaluate
Sports Team (cont.)
Rules and Boundaries
“The Sacrifice Fly”Quarterback gives credit to whom?
COACHING !!!!!!!!!!!!!!!!!!!!!!!!!!
Team Stages “Form”
Awareness (Theme)
Orientation (Task)
Dependency (Relationship)
Team Stages “Storm”
Conflict (Theme)
Resistance (Task)
Hostility (Relationship)
Team Stages“Norm”
Cooperation (Theme)
Communication (Task)
Cohesion (Relationship)
Team Stages “Perform”
Productivity (Theme)
Problem Solving (Task)
Cohesion (Relationship)
Team Stages “Adjourn/Reform”
Separation (Theme)
Closure (Task)
Celebration (Relationship)
Success breeds Success >> Snowball
Medicine Wheel
NORTHBUFFALO
WESTBEAR
EASTEAGLE
SOUTHMOUSE
Ten Common Group Problems
Floundering
Overbearing participants
Dominating participants
Reluctant participants
Unquestioned acceptance of opinions as facts
Ten Common Group Problems
Rush to accomplishment
Attribution
Discounts
Digression and tangents
Feuding members
Effective Coach - Traits
FacilitatorsEnthusiastic/Zealous/PassionateAttitude adjustersCare and work for students and effectively serve teamsEncourage/Conviction/Faith in othersInvolvedVision of what can beComes in all shapes, sizes, gender’s, etc.;
EMS PAST, PRESENT & FUTURE
Emergency Medical Services
Importance of history
Where we are now
Automatic External Defribrilators
Chest Compression Only CPR
Real-time feedback examples
AHA 2010 GuidelinesC-A-BUninterrupted chest compressionsWaveform capnographyDeemphasized: Intubation Drugs Mechanical CPR
Keys to CoachingEMS & School Nurse Teams
Coordination
Control
Corrections
Clarity
Communication
Conflict Management
Competency
Commitment
If you don’t know where you are going, how will you know when you get
there?
Effective Methods for Working Together
Create an Environment:Problem solving Innovation/preparednessLeadership/professionalismSelf motivationPositive outcomes Increase quality of patient careBarriers are removed
CONTACT YOUR EMS AGENCY
DISCUSS AREAS OF MUTUAL CONCERN
IDENTIFY OPPORTUNITIES TO ASSIST ONE ANOTHER
DEVELOP A PLAN
Recommendations for Working with Your EMS Agency
Team EffectivenessQuestionnaire
“Handout”
Building Individual Strategies and Team
Results“Handout”
Assignment
Next 48 HoursTeach Someone “The Medicine Wheel”Contact Two Other Individuals to Begin
Your Team Vision
Ending
Loa Tsu
Sailing
Star Fish
Namaste