Empowering and Equipping South Pacific Region Member Care Marion Knell

Empowering and Equipping

South Pacific Region Member Care

Marion Knell

Who Cares

The

IndividualField Office

Home Church

Home Office

Family &

Friends

Prayer Partners

Email Forums

SupportersTrainers

Local Church

Social Networks

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Who?

Expectations of their own roles

Expectations of others’ roles

Responsibilities, defined and undefined

Skills, knowledge, appropriate and inappropriate

Each of these has...


Communication

our expectations

our roles and responsibilities

the lines of communication


When?

Aftercare

Recruitment

Selection

Placement

Induction

Orientation

Appraisal

Personnel Development

Routine Debriefing

Re-entry

To R

etire

men

t an

d B

eyon

d

From

Recruitm

ent

Missionary Life Cycle


Equipping and Empowering

“We are not looking for perfect people but for those who have begun to understand themselves and others and to grow because of this” – Marjory Foyle 1997


Resilience

The ability to come back into shape The ability to rebound from severe stress Flexibility, pliability, suppleness Strength of character, toughness,

hardiness, adaptability, buoyancy The opposite of resilience is rigidity and

fragility The capacity to take life as it is and to

manage it in a healthy way (M Foyle)


Resilience

Spiritual Resilience

Personal Resilience

Physical Resilience



People develop Spiritual Resilience when they: Have a personal Theology of Suffering Exercise Spiritual Disciplines Are able to forgive, receive grace, accept

vulnerability Have personal connection to God Participate and receive from a

worshipping community


Personal Resilience

People develop Personal Resilience when they have: A strong sense of call Ability to cope with distress Flexibility, adaptability Good social support network Healthy family relationships


Physical Resilience

People develop Physical Resilience when they have: Healthy exercise, eating and sleeping Work/life balance, boundaries Rest relaxation, restoration Understood their limitations


Resilience


Personal Resilience

Physical Resilience


Flow of Care

Selection and Screening

Preparation and Support

Re-entry and Re-integration


Selection and screening

What are we looking for/at? (characteristics, experience etc)

How can we find it? (tools, skills etc)

Who will do it?

Brainstorm



Motive and Call Character Development Relationship/Life Skills Family Issues Health Issues Qualifications/work experience Spiritual Maturity/Christian Ministry Theology of suffering



Pointers to possible trouble: Persistent nervousness at interview and

afterwards Overloaded family history Certain physical or mental health

problems Children in trouble Repeated interpersonal relationship or

occupational problems



Positive things to look for: Insight capacity Reasonable adaptability A humble learning attitude Progress in handling old problems Some knowledge of personal strengths

and weaknesses


Questions

How do we gather information? Are our questionnaires relevant? Who does our interviewing?


Resilience


Personal Resilience

Physical Resilience


Preparation and support

What sort of preparation do people need and when?

What support do they need while away, individually, as a team, as a family

Who will do it and how?

Brainstorm


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Spiritual Preparation

1. Theology of Suffering2. Theology of rest3. Accountability4. Spiritual Warfare Training5. Learn how to receive from nationals6. Prioritise Prayer Life7. Sustain personal walk/resources8. Relationship with God is about more

than reading 9. Firm Prayer Support10. Local church ministry experience

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Briefing

Theoretical Information Practical Information Country-specific Information Locality-specific Information Team Dynamics Information Security Briefing Health Briefing Stress and Trauma Briefing

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Equipping

Cross-cultural skills Spiritual skills Ministry skills Lines of accountability Relationship skills

• Teams• Marriages• Parenting

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Questions

What do we cover at orientation? What do we expect to be covered at local,

national/international level? What do we prioritise at preparation? What do we do at field conferences? Who visits? When? Why? For how long?


Support

What are the key ways of – Missionaries staying in contact with

you? You staying in contact with

missionaries Missionaries staying in contact with

the world they have left behind?


Resilience


Personal Resilience

Physical Resilience


Re-entry and re-integration

What are the challenges of Home assignment?

What are the major considerations at re-entry and beyond?

Who does what and how?

Brainstorm


Home Assignment Accommodation Finance Transport Care for the family unit Controlling the schedule Sending Church R&R Holiday Equipping/Training


Questions

Do we help workers plan home assignment?

How do we help them balance work, family, ministry, leisure, spiritual refreshment?


Re-entry

Identity Grief Issues Employment Finance Housing Family Needs Social Skills Spiritual Needs


Questions

Do we have/know trained debriefers? Can we manage practical needs of

resettlement? Do we include kids? Do we manage ongoing expectations? Can we manage a crisis evacuation?


Resources

www.robertsoncooper.com/resilience www.headington-insttute.org www.mmct.org – trauma and resilience www.globalconnection.co.uk – code of good

practice www.peopleinaid.org Sharpening Your Interpersonal Skills


http://www.robertsoncooper.com/resilience

http://www.headington-insttute.org/

http://www.mmct.org/

http://www.globalconnection.co.uk/

http://www.peopleinaid.org/

Lessons from Jesus – Matthew 14:13-33

He had selected these 12 disciples mainly on character

Already identified potential leaders – Peter, James and John

Already done a short-term trip with extensive briefing (Matthew 10)

Warned them of suffering Inductive teaching (Matthew 13 parables) A bad thing happens – John the Baptist


Lessons from Jesus Success story v13-21 ministry experience Sending away v22 ‘MAKES’

• Jesus is absent• Unfamiliar territory• Lack of safety

Jesus supports at a distance Jesus comes alongside Jesus invites Peter to join him Peter steps out but ultimately fails Ministry and discipleship continue


Key points

Have a simple statement of what you are aiming for

Have a flow chart for member care Take small steps Gather a team Network!


Questions

1. What has shaped your character?

2. What are the challenges in your organisation to co-operation, communication and delivery of Member Care?

3. What practices does your organisation use to build and support resilience?

4. What area would you like to concentrate on in delivering a Member Care programme?


Documents

Empowering and Equipping South Pacific Region Member Care Marion Knell