Employee Skill Development

Resource Management Training

Organisational Training Consulting

Company Operational Safety Audits

Management Development Programs

Corporate Operational Policy Development

Aviation Security Policy Development and Training

Stand Out From The Crowd

Loben partners with you to take your business operations

to the next level. We assist you to attain and maintain

your position as an industry leader by working with you to

design and operate proactive systems. These systems do

more than just provide problem solutions... we establish

systems which take both the curative and preventative

to addressing your corporate concerns.

Drive Your Rising Operational Costs Back Down These are the days of stifling operational costs and an increasingly

competitive environment for the provision of your goods and ser-

vices. It therefore is becoming increasingly imperative to take a

much closer look at your bottom line by driving operational costs

down.

Loben utilises a non-traditional approach in working with you to drive

these costs down. We seek hidden effects (Intangible Costs) which

often times are of greater causal effects than more obvious tradition-

al ones. Operational costs are made up of both tangible and intan-

gible costs.

Tangible costs are calculated up front and are real… they are the

first choice for the vast majority of corrective systems which are de-

signed to address these issues. This is the traditional approach.

Intangible costs on the other hand are less easily measured but do

ultimately have a greater impact on your bottom line than is gener-

ally realised, appreciated or even understood. Intangible costs may

be perceived as the “silent killer” and may for instance include costs

from a situation of poor employee morale occurring after a new

company practice or policy is inappropriately introduced. The sub-

sequent costs incurred in correcting resultant issues may far outweigh

the financial or operational benefits of the new policy.

These costs which may also include loss of business opportunities/

market share due to low employee morale, are not always fore-

seen. They may start the snowballing effect of a pattern of loss..

Tangible Costs - Salaries, Insurances &

Wages

They are:

Are calculated up front and are real

Crucial to your business's success or

failure

Easily documented and produce ob-

vious benefits

The first choice for the vast majority of

corrective systems

Intangible Costs - The “Silent Killer”

Have greater impact than generally

realised

Less easily measured

Consequences:

Start the snowballing effect of a pat-

tern of loss

Loss of business opportunities/market

share

Low employee morale

CUSTOM SOLUTIONS

Every business is unique in its ap-

proach to conducting business and

addressing operational challenges

being faced. With this in mind, all

solutions are developed and tai-

lored to the individual needs of the

companies.

These solutions are initially designed

and thereafter regularly updated in

order to remain relevant to the spe-

cific and contemporary business

needs of the company.

We acknowledge that for your busi-

ness to continue to benefit from stel-

lar services provided by Loben Con-

sult, it is imperative that your training

programs, manuals and courses

benefit from real time updates. This

is of course required to ensure con-

tinued relevance to your changing

needs.

Loben Consult provides these ser-

vices in some cases in order to facili-

tate the needs above whilst lower-

ing training and/or operational costs

of running business.

Solutions

EBUSINESS SOLUTIONS Crew Resource Management (CRM) & Human Factors (HF) Training

Growing a good CRM operational culture. This is achieved by addressing CRM in

three theatres of operation – simulator training, line flying & classroom based training.

Operations Training, Evaluation and Research System (OTERS)

Development of an all-encompassing system relevant to the professional needs of

all company employees. It deduces and specifies exactly what type and frequency

of relevant training each member of staff should be receiving.

Management Development Programs (MDP)

Development of a training program designed for serving company leadership and

prospective candidates who are required to carry out supervisory and managerial

duties.

Employee Career Progression Scheme (ECP)

Development of a scheme which would specify training, development programs

and stages of professional progression required for each employee.

Employee Standards Rehabilitation (ESR)

The ESR program is designed to raise and maintain core knowledge and skill levels of

all employees to those obtainable on the international market.

Company Operational Safety Audits (COSA)

The true test of the health of an operational system does not lie in traditional audits,

which are basically snapshots of what was observed during the process. COSA built

on the Threat and Error Management module assesses levels of safety and efficiency

in a non-threatening manner to the individuals operating in systems being assessed.

Employee Retention Strategy Planning (ERS)

A higher than average incidence of employee turnover leads to increased cost of

retraining replacement employees to maintain the required levels of operational

competence. The ERS adequately addresses appropriate needs of employees at all

levels in order to create an environment which encourages employment longevity.

Capt. George A. SANTOS

Principal Consultant

Consultant

Prior to commencing his career in aviation, George obtained a de-

gree in Mechanical Engineering and functioned as a Mechanical

Engineer for three years mainly in the development of improved op-

erational processes in the manufacturing industry.

He thereafter commenced his career in aviation in 1991, operating

mainly in the offshore oil and gas helicopter support industry in the

North Sea (Scotland, Netherlands, Norway & Denmark) and West

Africa.

George’s professional employee training expertise span over 20

years and has focused on the pragmatic approach to the use of

core Human Factors (HF) skills in the design and management of

safety, training and operational systems. The developed systems

are not primarily concerned with the technical knowledge and skills

required to operate in any environment, but rather with the cogni-

tive and interpersonal skills needed to operate within any organised

system.

Operating a consultancy based in the Town of Cochrane, Alberta,

Canada, George develops systems which take a pragmatic ap-

proach to the development and management of safety/training

systems (Regulatory and Non-Regulatory), procedures, programs

and manuals. These promote and improve safety and opera-

tional competence and thus productivity of businesses

George also serves as a speaker internationally on HF, Employ-

ee Training and Business Operations related subjects and has served

annually as a speaker at CHC Helicopter Safety and Quality Sum-

mits in Sao Paulo, Brasil and Vancouver, Canada since 2009. He

also speaks at the Helicopter Association International (HAI) confer-

ences in the United States of America.

Capt. Steve BROGDEN

Consultant

Consultant

After completing his career with the British Merchant Navy, Steve

commenced his flying career, eventually gaining qualifications as

an aircraft flying instructor, both on aeroplanes and helicopters.

He thereafter joined one of the major oil and gas helicopter support

companies in the North Sea as a Line Pilot and eventually as a Crew

Resource Management (CRM) instructor as well as an Aviation Eng-

lish Examiner.

As a United Kingdom CAA approved Aviation Security Instructor,

Steve also serves as an aviation security adviser to international

bodies on security issues pertaining to the aviation industry.

Steve brings along with him, vast experience and skills in the fields of

Personnel Training, Human Factors (HF) and Aviation Security.

Capt. Adesoji AJALA

Consultant

Consultant

Adesoji (Soji) was initially trained as an Aircraft Maintenance Engi-

neer (Avionics) in 1992. Shortly afterwards, he commenced his

commercial flying career in 1993, eventually obtaining his Airline

Transport Pilot License.

He has operated mainly in the offshore oil and gas helicopter sup-

port industry in the Gulf of Mexico (United States of America), vari-

ous countries in the Middle East and West Africa.

With over 8,000 hours flying experience functioning as a Line pilot,

Soji has also been rated and operated as a Type Rating Instructor/

Examiner (TRIE) and an Aircraft Simulator Flight Instructor/Examiner

(SFIE).

Having over 20 years’ experience in the aviation industry, Soji has

functioned in different roles in Management, Training and Opera-

tional areas in the field of aviation.

Soji took a break from the Aviation industry to obtain a degree in

Nursing from the University of Phoenix, Arizona, in the United States

of America in 2010.

He is currently engaged in his flying role in West Africa as well as

part time duties in the healthcare industry in the United States as a

registered nurse.

Soji brings along with him vast skills in corporate training, manage-

ment and operations, particularly in the development and assess-

ment of manpower skills in varied industries.

Tolulope DAWODU

Consultant

Consultant

After completing a degree course in English Studies, Tolulope had a

brief stint as a teacher and thereafter commenced her career in

the Aviation industry in 1991.

Starting out as a Cabin Executive, Tolulope has over the years

gained a great deal of knowledge and experience as a Ground/Air

SEP Trainer and Crew Resource Management (CRM) facilitator. She

has carried out these roles both for cockpit and cabin crew with

major airlines and operators in West Africa. She has amassed over

15 years’ experience in both her training and management roles in

the field of aviation.

She holds a Masters Degree in International Relations and Strategic

Studies and successfully completed the Lagos Business School‘s Sen-

ior Management Programme.

Tolulope a Certified Customer Service Leader and Trainer (SQI) is

very passionate about organisational training and development

and seeks to continually apply her training and professional experi-

ence in varied industries with the goal of improving workplace cul-

ture and performance.

Email: info@lobenlimited.com

Telephone: +1 403 307 4771 | +44 7765 005 693

Website: www.lobenlimited.com