Hocking Valley Community Hospital Weekly Update Employee Page 1

Update on Hospital Entrances: • EntranceA-willbemannedfrom7am-4pmMonday-Friday

ONLYONDAYSTHEREARESPECIALTYCLINIC• EntranceC-willbemannedfrom7am-4pmMonday-Friday• Entrance D - will be manned from 7am-10pm ED/UC/OP

access.Thiswillbetheonlydooropenafter4pm.• GreybarrierdoorsinEDlobby-OnSaturday/Sundaythose

willnotopenuntil10am.• Also Note - Cafeteria is closed to the public until further

notice. Onlyemployeesandfirst respondersarepermittedtoutilizethecafeteria.

Auxiliary Book Sale Canceled: The Auxiliary book salescheduledforMarch24thhasbeencanceled.

Employee Forums Canceled: EmployeeForumsscheduledforApril havebeen cancelled.Youwill beupdated if theyarere-scheduled.Fitness Fridays:As a reminder, employeesmaywear tennisshoes to work every Friday as part of Fitness Fridays! Weencourageyoutomakethemostofourwalkingtrailandexerciseequipmentonthehospitalcampus.

Employee News in Brief 3/20 UPCOMING CLASSESProvided by Kandy Fizer, MSN, RN, Director of Education

CPR(Twosessionsoffered:8–11a.m.or1–4p.m.)

May14th

CPIRefresher-May19th8-11a.m.or1-4p.m.Refresher-Sept.22nd8-11a.m.or1-4p.m.

New-October20th8a.m.-4p.m.

ACLSPLEASE NOTE, THESE CLASSES MAY BE

CANCELED. MORE INFO TO COME.New-April1stand2ndstartingat9a.m.Renewal-April3rdstartingat9a.m.Renewal-April23rdstartingat9a.m.

PALSRenewal-July9thstartingat9a.m.Renewal-July30thstartingat9a.m.

New-July23rdand24thstartingat9a.m.

Mandatory STNA TrainingNovember16th1-5p.m.

November17th8a.m.-12p.m.Makeup-November23rd8a.m.-12p.m.

Mandatory Nurse TrainingApril30th8a.m.-12p.m.or1-5p.m.

May1st8a.m.-12p.m.May4th8a.m.-12p.m.or1-5p.m.

Registration required via HealthStream – “Catalog” tab.

**Classes are held in the CIC Conference Center.**

EMPLOYEE BIRTHDAYS

SATURDAY - Ashley Barringer, Surgical Technologist; Ashley Leasure, RN, ER; Richard Steele, Rehabilitation Therapist, COTA

SUNDAY - Jill Sigler, STNA, Inpatient

MONDAY - Lance Cairns, Medical Lab Tech.

TUESDAY - Jordan Brandeberry, Physical Therapy Assistant

THURSDAY - Kirsten Proctor, Office Assistant, Specialty Clinic; Crystal Walker, RN, Specialty Clinic

FRIDAY - Pamela Carter, Mental Health Tech.; Kandy Fizer, Education Director

Hocking Valley Community Hospital Weekly Update Employee Page 2

The DNV survey has concluded. They did receive word Wednesday that all accreditation agencies across the U.S. were asked to complete what they could and were to stop the survey process.

That being said, they did spend two full days here and were able to look at a lot of what we are doing. They are going to make the recommendation that DNV ac-cept their report as a full hospital survey and not come back for that 1/2 day. The only things they did not get a chance to look at were HR, UR, and Medical Staff Creden-tialing.

We did NOT receive any condition level findings YAY!!! The few things they did find were small and easily fixed. Surveyors stated "this is a highly functioning critical ac-cess hospital" and "that you all should be proud of the work you are doing."

Janelle and Beth- A special thanks to you for leading us in this quest and making sure we had what we need-ed and were on the right track.

Just because they have left, doesn't mean we get to relax... perhaps breath a sigh of relief, BUT... we keep do-ing our thing and stay "survey ready" at all times.

Here are some of the highlights from the DNV We all know that COVID-19 is obviously a major

concern - they said to "give ourselves a pat on the back" because the things we have already put into place here were the right thing to do and a great response to help to reduce the risk of infection. One piece of feedback was to formally educate our staff and document that process, a course has been assigned to everyone on Healthstream.

• One surveyor said that he has seen hospitals 9 years into their DNV journey that "are not as far along" as we are in regards to our "document management" (aka policies & procedures).

• Our clinical surveyor said she has surveyed a lot of swingbed programs throughout her career and ours "is the best swingbed program she has seen." She stated we have the best activity program for our patients that she has seen as well. Also - a shoutout to Crystal Kerns who was in the hotseat for the swingbed portion!

• Our physical environment surveyor said she typi-cally does not give "noteworthy efforts" (fancy words for a high five!) when it comes to testing inspection documents, but that our Inspection Matrix was "FABULOUS"! She said that it was Jerry putting his vision into words and Alison putting his thoughts onto paper that made for excellent teamwork to come up with a valuable system. Great job!

DNV Update

• Visitor restriction: No visitation is currently in place. We will evaluate on a case by case basis the need to allow family mem-bers to come in, such as for end-of-life situations.

~ IP RN providing patient care will call the indicated family mem-ber (with patient permission) to give them a daily update on the patient.

~ The patient’s room phone number will be provided so that the patient can receive calls whenever they like.

~ If a patient is being admitted from the ED, the visitor can accompany the patient to the IP department to assist with answering admission questions and then will be asked to leave.

~ OP Appointments - if a patient brings in a visitor with them for an OP appointment, the patient and the visitor will be screened for travel and temperature.

~ ED/UC- will only limit one visitor with the patient (not inter-changeable- only one for the duration).

~ BHU Calls- we want to increase the number of calls the patient is allowed from 2x10 minutes (per day) to 4x10 minutes (per day).

• Entrances- all entrances will be manned with HVCH staff/volun-teers. A schedule has been created and we will use staff that have opportunity to assist due to any changes in their normal working schedule.

~ Entrance A and C- will be manned from 7am-4pm Monday-Friday

~ Entrance E- will be manned from 7am-10pm ED/UC/OP access. This will be the only door open after 4pm.

~ Grey barrier doors in ED lobby- On Saturday/Sunday those will not open until 10am.

• Screening of staff working in IP areas- All staff will be required to be screened for symptoms and temperature taken which will be recorded daily at the beginning of the shift. This will include clini-cal staff and any ancillary staff that would come in contact with the admitted patients on BHU, IP, SCU. (We are not screening OP Staff at this time).

• Calls about COVID testing- if you receive a call asking if HVCH is performing COVID-19 testing, please transfer the call to the ED or the Nursing Supervisor. We are recommending the following:

~ There are a limited number of testing kits. At this point, the only patients that will be tested are ones demon-strating SEVERE symptoms and meet the criteria

~ We are advising people to: STAY HOME; Cover your cough and sneezes; Wash your hands; Social distance; Clean you surfaces regularly

Coronavirus Update

Hocking Valley Community Hospital Weekly Update Employee Page 3

Weekly Update MAR. 20, 2020

INSPIRATIONALQUOTES OF THE WEEK

LEADINg THE WAY TO A HEALTHIER cOMMUNITY

There is much to learn about the novel coronavirus that causes corona-virus disease 2019 (COVID-19). Current evidence suggests that novel corona-virus may remain viable for hours to days on surfaces made from a variety of materials. Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.

General Recommendations for Routine Cleaning and Disinfection of Households

Cleaning refers to the removal of germs, dirt, and impurities from surfac-es. Cleaning does not kill germs, but by removing them, it lowers their num-bers and the risk of spreading infection.

Disinfecting refers to using chemi-cals to kill germs on surfaces. This process does not necessarily clean dirty

surfaces or remove germs, but by kill-ing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Community members can practice routine cleaning of frequently touched surfaces (for example: tables, door-knobs, light switches, handles, desks, toilets, faucets, sinks) with household cleaners and EPA-registered disin-fectants that are appropriate for the surface, following label instructions. Labels contain instructions for safe and effective use of the cleaning product including precautions you should take when applying the product, such as wearing gloves and making sure you have good ventilation during use of the product.

General Recommendations for Cleaning and Disinfection of House-

"You're going to go through tough times - that's life. But I say, 'Nothing happens to you, it happens for you.' See the positive in negative events."

—Joel Osteen

VIRUS, PAgE 4

EVENTS cALENDAR

April 10: Blood DriveHVCH Meeting Room

A blood drive will be held in the HVCH meeting room from 9 a.m. to 3 p.m. Call 740-380-8218 to schedule a time to donate.

Recommendations for cleaning during the COVID-19 outbreak

"You may not always have a comfortable life and you will not always be able to solve all of the world's problems at once but don't ever underestimate the importance you can have because history has shown us that courage can be contagious and hope can take on a life of its own."

—Michelle Obama"Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning."

—Albert Einstein

Hocking Valley community Hospital Weekly Update Page 2

HVCH Cafeteria Menu March 23-March 27MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY

LasagnaChicken Fingers

Sweet Potato Fingers

Cheese StickBrussel Sprouts

Garlic BreadBroccoli Soup

Sub Way Your Day

Veggie PizzaPotato SaladPasta Salad

ColeslawTomato Soup

Taco & Fajita BarNachos & Cheese

CornBlack BeansSpanish Rice

Chili Soup

Chicken Fried Steak

Macaroni & CheeseMashed Potatoes

CauliflowerGreen Beans

SuccotashTomato Soup

Battered CodChicken N' NoodlesMashed PotatoesBreaded ZucchiniBroccoli

Minestrone Soup

Direct to You: From Latricia Johnston“The

human spirit is stronger than any-thing that can hap-pen to it,” C.C. Scott. In a world that practi-cally over-night has turned topsy-turvey and very fluid, there can be moments it is hard to find calmness and peace. This quote I recently saw on Facebook, as many people are strug-gling to remind them-selves and one another, “this too shall pass.”

It can be a very fright-ening time for all of us. The global financial impact that Coronavirus is having, you can’t really hide from if you wanted to. Many are spending extra on necessities to ensure they have medica-tions or food and supplies for the next couple of weeks. Others are doing this and delivering them to parents and grandpar-ents in an effort to prevent spread of disease to an elderly population, while some are doing this for children due to loss of jobs.

The list continues to grow of restaurants and businesses that are tempo-rarily closing or offering only drive through op-tions. My heart hurt last evening when I delivered

dinner to my parents, and did not go inside. We sat outside (6 ft apart) on their porch and chat-ted about how life has changed in a matter of days. And when it came time to leave, I could not even hug them or kiss their beautiful faces.

After mourning the sit-uation and admitting that for the time being life is “different,” I had a come to Jesus meeting with myself. I was reminded despite all of the uncer-tainty, you can still find peace in times of trouble. While we may have to dig deep to find them, there are still “constants” in our life and we need to cling to them.

The melody of the songbird is still there each morning if you listen. Let it fill you. The sky is always blue and the sun is always shining behind the clouds. May the anticipa-tion of seeing it each new spring day warm our souls. While the Pastoral Care Team is temporar-ily suspended at HVCH, the Chapel remains and your faith is still present. Make a point to visit it and renew your strength with a time of quietude. Escape the continual questions that flood our minds by getting outside and breathing in fresh air while walking the HVCH and Osburn & Associates Walking Trail.

Latricia Johnston,Chief Public

Relations Officer

DIREcT, PAgE 3

The HVCH Outpatient Surgery Department recently re-ceived a gift of appreciation from a grateful patient. Carolyn Sue Davis received exceptional care during her routine colonoscopy. She was grateful for the follow up phone call after the procedure and a signed card from the surgery staff. Carolyn said “I prayed for an opportu-nity to encourage someone. I want to thank the entire staff. They showed me compassion and I was given ex-cellent care. You can tell when someone is sincere, as it comes from the heart!” Pictured are Mary Chorniak & Letha Burrell, receiving heartfelt gifts of appreciation in-cluding Penny’s pastries, homemade scarf & cookbook.

grateful patient shows appreciation

• Licensed Practical Nurse (LPN) - Behavioral Health Unit - Part Time

• Maintenance Technician - HVAC - Full Time• Medical Laboratory Technician/Medical

Technologist (MLT/MT) - Full Time• Medical Laboratory Technician/Medical

Technologist (MLT/MT) - NIGHTS - Full Time

• Registered Nurse (RN) - PRN/Contingent - Inpatient Services

• Registered Nurse (RN) - Special Care Unit/Supervisor - Full Time

• Respiratory Therapist - Contingent/PRN• State Tested Nursing Assistant (STNA) -

Full Time - Dayshift• State Tested Nursing Assistant (STNA) -

Part Time - Nights• Student Intern - Healthcare

Administration, Business Administration, or Human Resources (Unpaid)

Hocking Valley community Hospital Weekly Update Page 3

Finally, together, let us remind ourselves that for the community, we are a lighthouse. In the days ahead, our constituents, friends, families and our neighbors are leaning on us to protect and save lives - just like every other day. Hocking Valley Community Hospital remains a constant, and it is an honor to be a healthcare worker not only during this time but each and every day. Stay strong.

DIREcT

The Hocking County Sheriff’s Office is pleased to announce a new feature on the Hocking County Sheriff’s Office Mobile Phone App: COVID-19 Informa-tion.

The COVID-19 pandemic is affecting people on a local, state and national level. In an effort to keep the community informed, this new feature offers up-to-date information on COVID-19 directly from the CDC (Center for Disease Control).

Alerts, links to the CDC’s Social Media, Travel Notices, Fre-quently Asked Questions, and other important information are available using this new feature. Push notifications and alerts are also available.

The Hocking County Sheriff’s Office Mobile App is available FREE of charge for Apple and Android phones and tablets. Search “Hocking Sheriff” in the Apple App Store, or in the Google Play Store, to download the app.

Sheriff's Office New Smart Phone App Feature: COVID-19

• The Ohio Primary Election has been extended to June 2nd, with an extension of absentee ballot requests through May 26.

• There will be no early in-person voting. Only voters who registered by the primary election deadline of February 18 may vote.

• All votes already submitted will count. It’s important that voters who have already submitted their vote by mail or in-person prior to March 17 know that their vote will be counted.

The 2020 Census is happening now. Your answers can shape your future. For the first time, you can choose to respond online, by phone, or by mail. Census results help determine how billions of dollars in federal funding flow into states and communities each year.

The results determine how many seats in Congress each state gets.

It's mandated by the U.S. Constitution in Article 1, Section 2: The U.S. has counted its population every 10 years since 1790.

holds with People Isolated in Home Care (e.g. Suspected/Confirmed to have COVID-19)

Household members should educate themselves about COVID-19 symptoms and preventing the spread of CO-VID-19 in homes.

• Clean and disinfect high-touch surfaces daily in household common areas (e.g. tables, hard-backed chairs, doorknobs, light switches, remotes, handles, desks, toilets, sinks)

• In the bedroom/bathroom dedicated for an ill person: consider reducing cleaning frequency to as-needed (e.g., soiled items and surfaces) to avoid unnecessary contact with the ill person.

• As much as possible, an ill person should stay in a specific room and away from other people in their home, following home care guidance.

• The caregiver can provide personal cleaning sup-plies for an ill person’s room and bathroom, unless the room is occupied by child or another person for whom such supplies would not be appropriate. These supplies include tissues, paper towels, cleaners and disinfectants.

• If a separate bathroom is not available, the bathroom should be cleaned and disinfected after each use by an ill person. If this is not possible, the caregiver should wait as long as practical after use by an ill per-son to clean and disinfect the high-touch surfaces.

How to clean and disinfect:Wear disposable gloves when cleaning and disinfecting

surfaces. Gloves should be discarded after each cleaning. If reusable gloves are used, those gloves should be dedicated for cleaning and disinfection of surfaces for COVID-19 and should not be used for other purposes. Clean hands immedi-ately after gloves are removed.

If surfaces are dirty, they should be cleaned using a deter-gent or soap and water prior to disinfection.

For disinfection, diluted household bleach solutions, alco-hol solutions with at least 70% alcohol, and most common EPA-registered household disinfectants should be effective.

For soft (porous) surfaces such as carpeted floor, rugs, and drapes, remove visible contamination if present and clean with appropriate cleaners indicated for use on these surfaces.

Launder items as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely.

Wear disposable gloves when handling dirty laundry from an ill person and then discard after each use. If using reusable gloves, those gloves should be dedicated for clean-ing and disinfection of surfaces for COVID-19. Clean hands

immediately after gloves are removed. If no gloves are used when handling dirty laundry, be sure to wash hands after-wards.

If possible, do not shake dirty laundry. This will minimize the possibility of dispersing virus through the air. Dirty laun-dry from an ill person can be washed with other people’s items.

Clean and disinfect clothes hampers according to guid-ance above for surfaces. If possible, consider placing a bag liner that is either disposable (can be thrown away) or can be laundered.

Hocking Valley community Hospital Weekly Update Page 4Hocking Valley community Hospital Weekly Update

VIRUS

• Visitor restriction: No visitation is currently in place. We will evaluate on a case by case basis the need to allow family members to come in, such as for end-of-life situ-ations.

~ The nurse providing patient care will call an indicated family member (with patient permission) to give them a daily update on the patient.

~ The patient’s room phone number will be provided so the patient can receive calls whenever they like.

~ If a patient is being admitted from the ED, the visitor can accompany the patient to the inpatient depart-ment to assist with answering admission questions and then will be asked to leave.

~ Outpatient Appointments - if a patient brings in a visitor with them for an outpatient appointment, the patient and the visitor will be screened for travel and temperature.

~ ED/Urgent Care - will only limit one visitor with the patient (not interchangeable- only one for the dura-tion).

~ Behavioral Health Unit - we have increased the num-ber of calls the patient is allowed from 2x10 minutes (per day) to 4x10 minutes (per day).

• Entrances: During this time of transition, due to con-stant change of coronavirus guidelines, open entrances could change daily. The Emergency Room entrance will be the only door open after 4 p.m.

• Screening of Staff: All staff are required to be screened for symptoms and temperature taken which will be recorded daily at the beginning of the shift.

• Physical Distancing: Please respect the 6 feet of physi-cal distancing guideline when possible. The hospital has rearranged waiting rooms to help with this effort.

UPDATES FROM HVCH

Hocking Valley Community Hospital Weekly Update Employee Page 8

HVCH is a critical-access hospital located in the city of Logan, Ohio, which serves residents in Hocking and surrounding counties. With more than 325 employees, our staff is here to serve the residents and visitors of our Hocking Valley community through various ancillary and emergency care services. HVCH is Joint Commission accredited, and we offer a wide range of primary, acute, and rehabilitative services. We are pleased to provide 24-hour emergency services to our patients through our ER and Urgent Care. Additionally, our surgical center, rehabilitation center, physical therapy clinic, pain control and wound clinic, imaging, laboratory, cardiovascular/cardiopulmonary, sleep clinic, geriatric psychiatric, and oncology services are also available. We are proud of our facility. HVCH is affiliated with OSUWMC, improving healthcare services to the Hocking and surrounding counties in the areas of general surgery and orthopaedics. HVCH also is a part of the Ohio State Health Network.

To provide extraordinary care close to home now and into the future.

OUR MISSION

To provide our community an unparalleled patient experience through world class service that is both compassionate and professional.

OUR VISION