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Michael Page InternationalMalaysia, 2012
Employee Intentions Report
Michael Page Employee Intentions Report
2www.michaelpage.com.my
Contents
Executive Overview: Malaysian locals
Executive Overview: Malaysian expatriates
Contact
Attracting New Talent
Retaining Top Performers
Job Market Confidence
Market Outlook
Job Market Confidence
Market Outlook
4
6
8
9
11
12
3
10
14
Michael Page Employee Intentions Report
3www.michaelpage.com.my
Executive Overview: Malaysian locals
Key findings MethodologyThe white collar employment market in Malaysia is strengthening in
line with positive business conditions across the broader Asia region.
Further to this, the national Economic Transformation Program is an
initiative introduced to boost the Malaysian economy in areas including
financial services, business services, consumer, healthcare, education
and resources. As part of this plan, the government is working towards
providing professionals with opportunities for training and development
through Talent Corporation Malaysia. As a result of these improved
market conditions and initiatives, businesses are expanding their
headcount to secure the best talent to drive their business forward
and employees are becoming increasingly confident about their
career prospects.
Employee confidence in the current job market is high, with some 67%
of respondents considering the market to be strong or very strong. As
companies continue to boost employee numbers, professionals are
also becoming less cautious about making their next career move. Of
the professionals surveyed for this report, some 40% believe it is highly
likely they will change jobs within the next six months.
Career development is a key motivating factor for employees in Malaysia
during 2012. For 39% of respondents, being offered the opportunity to
progress in their current role is the primary reason they would choose to
remain with their employer. For a further 46% of professionals surveyed
for the report, career growth opportunities is also a major reason in
the decision to change jobs. Companies that offer structured career
development opportunities will be in the best position to both secure
and retain top talent.
The prospect of gaining a salary increase is another influencing factor in
the decision to remain in a current role or move jobs. Over the next six
months, some 36% of the employees surveyed will be asking for a 6%
to 10% increase on their base salary in order to stay with their current
employer. To change jobs, respondents expect higher salary increases
of between 21% and 25%. Employers will need to offer increasingly
competitive market rates to secure the most skilled and experienced
professionals.
Looking ahead, the vast majority of employees surveyed are confident
about the job market outlook throughout 2012. Some 68% expect the
employment conditions for their profession to improve compared to
2011. Despite predictions of a strong local job market, a considerable
number of respondents (58%) will also be looking for work outside
the country to take advantage of the financial benefits and career
opportunities available in the broader Asia region.
The Michael Page Employee Intentions Report (Malaysian locals) is
based on the responses of an online survey distributed to nearly 2,000
white collar professionals working in Malaysia. Participants represent
a variety of professional occupation groups holding positions that
range from entry level through to senior management. The scope
of the report includes key employee insights into preferences for
attraction and retention, as well as expected levels of staff attrition and
salary expectations.
Employees confident about local and regional career prospects
“
”
Michael Page Employee Intentions Report
4www.michaelpage.com.my
Attracting New Talent
Steady economic growth in Malaysia
throughout 2011 has driven a consistent
increase in the number of employment
opportunities available for white collar
professionals. Strong domestic jobs growth
is being driven by the continual expansion
of multinational companies into the country,
as well as the government initiatives in
place designed to nurture and up-skill local
Malaysian talent. With solid hiring intentions
set to continue across all professional
occupational groups in 2012, job seekers
are becoming increasingly confident about
making their next career move. Of the
employees surveyed for this report, some
40% say it is very likely they will change jobs
within the next six months.
Throughout 2012, recruitment activity is
likely to stabalise in the financial services
sector as sustained economic growth in the
broader Asia market continues to positively
impact domestic business conditions.
Over the coming year, a growing number
of professionals in support functions like
human resources, as well as sales and
marketing are also likely to take advantage
of new opportunities in the market brought
about by company expansion.
Job seeker activity
40%
43%
17%
Very likely
Quite likely
Not likely
Michael Page Employee Intentions Report
5www.michaelpage.com.my
Attracting New Talent
Almost half of the employees surveyed for this
report (46%) rated the opportunity for career
progression as the most important factor in
their decision to change jobs. Professionals
at all levels are looking to capitalise on career
growth opportunities as companies continue
to invest in new talent.
An increase in salary is the second most
influential factor for respondents in their
decision to change jobs. As companies
continue to expand their headcount in line
with growing business activity, employees are
becoming more confident about changing
companies to raise their earnings. For most
respondents (30%), an increase of between
21% and 25% on base salary is required to
motivate them to leave their current job. This
level of salary expectation reflects the rising
number of job opportunties in the employment
market, coupled with the increasing rate of
inflation. In this environment employers will
need to pay competitive salaries to secure
the best talent.
Another key influence in changing roles is the
opportunity to gain international experience.
The prospect of working with an international
company is particularly attractive for
professionals wanting to increase their
employability across the Asia Pacific region
as employer demand for this experience
continues to rise. Professionals also have the
opportunity to gain international experience
from within the domestic job market as
government initiatives continue to support
the placement of Malaysian-based talent into
multinational companies expanding across
the country.
Job seeker expectations
What jobseekers are lookingforin theirnext role
20%
46%Scope for career progression
International opportunities
12%
Training and support 2%
The company's reputation 7%
More seniority
13%
Increase in salary
Salaryexpectationsfor jobchange
1-5% 1%
6-10% 6%
11-15% 15%
16-20% 20%
21-25% 30%
26% or above 28%
Michael Page Employee Intentions Report
6www.michaelpage.com.my
Retaining Top Performers
Increased levels of business activity has
caused skills shortages across the white
collar employment market in Malaysia and
the retention of key talent is becoming a
significant challenge for many companies.
For most of the respondents surveyed
(39%), being offered career development
opportunities is the main reason they choose
to remain with their current employer. In
a competitive market, the most forward-
thinking employers will offer a structured
career development plan supported by
training to keep their best people engaged.
Financial reward for achievements was rated
as the second most influential factor by
survey respondents in deciding to stay with
their current company. As a result, companies
will need to offer competitive market rates
to keep their top performers from leaving the
business. With job opportunities continuing
to rise across all sectors, professionals are
becoming increasingly confident about
making the move to a new employer to
boost their level of income.
Preferred retention strategies
Financial reward
Career development
Motivating manager
International opportunities
What willkeepemployeesin theircurrentrole
15%
11%
39%
35%
Michael Page Employee Intentions Report
7www.michaelpage.com.my
Retaining Top Performers
As economic conditions remain strong across
the broader Asia region, employers will need
to review staff salary levels. Employee wage
expectations are rising in line with inflation and
improving market conditions and employers
will need to offer strong financial incentives
for the best chance of retaining their most
talented professionals.
According to survey results, over the next
six months, some 30% of respondents
will ask their current employer for a salary
increase. Most employees are aiming for
an increase of between 6% and 10% on
their current base salary. Companies that
cannot meet these expectations will need
to offer other incentives to help retain their
top professionals, such as training and
development opportunities.
Will request a pay rise
Will not request a pay rise
Unsure
Salarypressuresover next six months
30%39%
31%
Whatemployeeswill ask forin their current role
1-5% 6%
6-10% 36%
11-15% 32%
16-20% 13%
21-25% 8%
26% or above 5%
Employee salary expectations
Michael Page Employee Intentions Report
8www.michaelpage.com.my
Job Market Confidence
Business confidence remains positive with
the volume of job opportunities in the market
holding steady across all industries. Through
its training and development initiatives, the
Malaysian government continues to support
the placement of local talent into growing
businesses, which is further enhancing the
career opportunities available for skilled and
experienced professionals across the country.
With positive jobs growth predicted to
continue this year, employee confidence in
the employment market is high. Some 67%
of the employees surveyed for this report
consider the current market to be strong
or very strong. As business conditions
remain positive over the next 12 months,
staff movement is predicted to increase.
Employers will need to implement attraction
and retention strategies now to secure the
talented professionals they need to drive
future business growth.
Current job market
Very strong
Strong
Weak
9%
58%
32%
1%
Very weak
Employeeconfidencein jobmarket
Michael Page Employee Intentions Report
9www.michaelpage.com.my
Market Outlook
Positive business activity levels across
the broader Asia region is expected to
continue to boost economic conditions
in Malaysia throughout 2012. This is
supported by the national government
program to drive domestic business
activity and fuel job opportunities for
white collar professionals across all key
industries. The vast majority of employees
surveyed for this report are confident
about the number of job opportunities for
their profession over the year. Some 75%
of respondents believe that employment
conditions in their profession will improve
or significantly improve compared to the
current market.
Despite the strength of the domestic
employment market over the coming year,
some 58% of employees surveyed for this
report intend to look for job opportunities
outside Malaysia. For most of the employees
surveyed, Asia will be the focus of their
job search.
Singapore is the main destination of choice,
followed by China. As Singapore continues
to establish itself as a key regional business
hub, the number of employment opportunities
on offer for skilled and experienced
professionals will increase, particularly within
multinational companies looking to expand
their operations throughout the region.
Malaysian professionals will be looking
to take advantage of the career growth
opportunities available in Singapore, as well
as the prospect of increasing their income.
Employment conditions for 2012
It will significantly improve
It will improve
It will be worse
It will be far worse
Employeeconfidencein jobmarket2012 vs 2011
7%
68%
24%
1%
Top 5countries job seekerswill look for work
Countries RankSingapore 1
China 2
Hong Kong 3
Indonesia 4
Thailand 5
58%
42%
Yes
No
Employeeslookingfor workoutsideMalaysia in the next12 months
58%
42%
Yes
No
Employeeslookingfor workoutsideMalaysia in the next12 months
67%
22%
6%
Asia
Australia/New Zealand
Europe
Middle East/Africa
Region job seekerswill lookfor work
5%
Michael Page Employee Intentions Report
10www.michaelpage.com.my
Executive Overview: Malaysian expatriates
Key findings MethodologyThe majority of survey respondents are expatriate Malaysians that are
currently living and working in Singapore. Over the last 12 months,
Singapore’s economy has continued to strengthen, helped in part
by multinational companies establishing their regional operations in
the country. This development has increased the number of job
opportunities for white collar professionals, with competitive market
rate salaries offered by companies looking to secure the best talent
in the region. Local Malaysian professionals have therefore moved
to take advantage of career growth opportunities in Singapore, as
well as the prospect of increasing their income. Additionally, in the
survey responses from local Malaysian professionals, many identified
Singapore as a market with good employment opportunities.
For expatriates, confidence in the current Malaysian job market is
strong, as is their prediction for the country’s employment outlook for
2012. With business activity in Malaysia supported by the broader Asia
region and government initiatives in place to up-skill local professionals
to fill talent shortages, most employees are optimistic about the number
of job opportunities likely to become available over the year. Of the
locally based Malaysian professionals surveyed, confidence in both the
current job market and employment conditions over the coming year is
also high, as a result of the positive business environment.
With economic and business conditions expected to improve, many
expatriates are looking to move back to Malaysia. Most of these survey
respondents are mid-level employees that have most likely met their
career goals while working overseas and will return home for family
reasons. According to the survey findings, these professionals will
be looking for work across the growing sectors of finance, banking,
engineering, supply chain and marketing.
The Michael Page Employee Intentions Report (Malaysian expatriates)
is based on the responses of an online survey that was distributed
to 5,600 Malaysian nationals living and working overseas. Participants
represent a variety of professional occupation groups holding positions
that range from entry level through to senior management. The scope
of the report includes expatriate confidence in the current Malaysian
job market, their insights into the predicted employment outlook for
the country and the possibility of returning to live and work in Malaysia.
The commentary includes some insights from the findings of the
Employee Intentions Report (Malaysian locals), which is based on the
responses of an online survey distributed to professionals living and
working in Malaysia.
Majority of expatriates confident about Malaysian job market
“
”
Top 5countries Malaysianexpatriatesare currently employed
Countries RankSingapore 1
China 2
Hong Kong 3
Australia 4
Japan 5
10www.michaelpage.com.my
Michael Page Employee Intentions Report
11www.michaelpage.com.my
Job Market Confidence
The white collar employment market in
Malaysia is strengthened by positive business
conditions across the broader Asia region, as
well as the government’s focus on providing
professionals with opportunities for training
and development through Talent Corporation
Malaysia. Overall, expatriates have a positive
opinion of the country’s job market with
almost half of survey respondents (48%)
reporting current employment conditions to
be strong.
However, while many employees have
confidence in Malaysia’s current job market,
there are a significant number of expatriate
survey respondents (37%) that consider
employment conditions to be weak.
Current job market
8%
37%
48%
7%
Very strong
Strong
Weak
Very weak
Expatriate confidencein the Malaysianjob market
Michael Page Employee Intentions Report
12www.michaelpage.com.my
Market Outlook
Positive economic conditions across
the Asia region are likely to continue to
strengthen the Malaysian economy and have
a positive impact on business activity during
2012. In addition, the government’s national
Economic Transformation Program is also
expected to boost the Malaysian economy
in areas including financial services, business
services, consumer, healthcare, education
and resources.
With improving business conditions across
Malaysia, employment opportunities are
expected to increase over the next year.
This will be supported by Talent Corporation
Malaysia’s focus on up-skilling locally based
Malaysian professionals. As a result, more
than half of the expatriates surveyed (55%)
anticipate that the job market will improve
over the next 12 months, in comparison
to 2011.
While many expect job opportunities to
increase this year, there are also a number
of expatriate survey respondents (40%) that
predict the 2012 Malaysian job market will
not be as buoyant as it was during 2011.
This uncertainty about the strength of future
employment conditions correlates with the
37% of expatriate respondents who believe
the current Malaysian job market is weak.
Employment conditions for 2012
4%
40%
55%
1%
It will significantly improve
It will improve
It will be worse
It will be far worse
Expatriate confidencein Malaysianjob market2012 vs 2011
Michael Page Employee Intentions Report
13www.michaelpage.com.my
Market Outlook
With most respondents having a positive
opinion of both the current job market and
employment outlook for Malaysia, many
expatriates are considering the prospect of
returning home to seek work. Professionals
are becoming confident that employers in
Malaysia can offer them the opportunity to
progress their career and be awarded with
increased salary rates after having gained
experience working overseas.
Of the survey respondents planning to return
to Malaysia for work, some 48% are aged
between 30 and 39, followed by those aged
between 40 and 49 (38%). As mid-level
professionals, it is likely that they have met
their career goals while working overseas.
Over half of these employees (59%) expect
to return home in more than a year’s time for
family reasons.
As the national government focuses on
boosting business activity in finance,
resources and marketing, job opportunities
are anticipated to rise over 2012. While the
government also has initiatives in place to
up-skill local professionals to fill positions in
these areas, Malaysians currently working
outside the country will also look for
employment opportunities in these sectors
on their return home. According to the survey
responses, the majority are planning to seek
work in accounting and finance, followed by
banking and financial services.
Expatriate movement to Malaysia
7%
38% 48%
7%
29 or below
Between 30 and 39
Between 40 and 49
Between 50 and 59
Expatriatesreturning to Malaysiafor employment
When expatriatesplan toreturn to Malaysia
Less than 3 months
Between 3 and 6 months
Between 6 months and 1 year
More than 1 year
Do not have plans to return
7%
5%
12%
47%
29%
Top 5 areas expatriateswill lookfor workin Malaysia
Discipline RankAccounting and finance 1
Banking and financial services 2
Engineering and manufacturing 3
Procurement and supply chain 4
Marketing 5
Reasonsexpariateswill returnto Malaysia foremployment
Salary
International opportunity
Culture
Career progression
Company's reputation
Family
11%
12%
3%
13%
2%
59%
Michael Page Employee Intentions Report
14
Contact
About Michael Page International
Michael Page International is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world’s top employers.
The Group operates through 161 offices in 33 countries worldwide. First established in London in 1976, we’ve been bringing job seekers and employers together for more than 30 years.
www.michaelpage.com.my
Kuala Lumpur Office Level 5
Tower 2 Etiqa Twins, 11 Jalan Pinang
Kuala Lumpur, Malaysia 50450
Tel +603 2302 4000
Fax +603 2302 4001
For more information or media enquiries contact
+61 2 8292 2000 or [email protected]
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