Fact Sheet

EmotionalIntelligence forLeadership Success

Would you like your leaders to be able to deliver better business resultsby having a better understanding of the impact they have on others?

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Research globally has shown that emotionalintelligence is twice as important as IQ inpredicting outstanding employee performance—it’s what differentiates the very best in the top20% of leaders. And to succeed in today’sincreasingly uncertain and complex businessenvironment, organizations require emotionallyintelligent managers to bring a competitiveadvantage to the business through increasedperformance, enhanced innovation, and improvedmotivation and teamwork.

Emotional Intelligence for Leadership Success isdesigned for participants to practice the core skillsof emotional intelligence, which will enable themto manage their key relationships more effectively.

This engaging and intensive one-day programhelps your managers identify their strengths anddevelopment areas in managing team members,equip them with practical tools to show moreempathy towards others, and to learn strategies toremain balanced in emotionally charged situations.Participants leave the program feeling confident toleverage the learned skillset in challengingleadership situations.

Main elements:

An intensive one-dayprogram, with prework tomaximize the impact of timespent in the workshop.Helps frontline and middlemanagers develop andstrengthen the EIcompetencies that driveleadership effectiveness andbusiness performance.Focused on yourorganization and howmanagers impact thebottom-line.Built on the extensiveresearch of Richard Boyatzisand Daniel Goleman as wellas Korn Ferry’s 70 years ofexperience.Our global reach means wecan deliver a consistentservice, regardless of yourlocation.Organizations require

emotionally intelligentmanagers to bring acompetitive advantage tothe business.

Fact Sheet

2 © Korn Ferry 2019. All rights reserved.

About Korn Ferry

Korn Ferry is a global organizationalconsulting firm. We help clientssynchronize strategy and talent to drivesuperior performance. We work withorganizations to design their structures,roles, and responsibilities. We help themhire the right people to bring theirstrategy to life. And we advise them onhow to reward, develop, and motivatetheir people.

Why 'Emotional Intelligence forLeadership Success?'

By developing your managers in this way, yourorganization will have:

More self-aware managers—with greaterpersonal impact through an improved ability tounderstand others, influence, lead teams, andbuild relationships.

Stronger talent pipeline—a great way to setpeople up to have the emotional intelligenceskill set essential to be successful at more seniorlevels.

Better performing workforce—helps to create amore positive team environment with memberswho are motivated, engaged, and enabled to dogreat work.

Benefits beyond the workplace—allows peopleto be more comfortable in their own skin, andalso supports better engagement andrelationships outside of the job!

How the program works.

The program is built around four key areas:selfawareness, social awareness, self-management,and relationship management. The designincorporates multiple learning approachesincluding self-directed, peer coaching, reflection,simulations, and experiential activities.Fundamentally it’s intended to be practical andconnected to the realities of being a people ormatrix manager. Working alongside our experts,managers can bridge the gap between the theoryand concepts they learn, and their practicalapplication in everyday life.

Some of the key features include:

Self-directed learning—engaging pre-work(videos and exercises) provide managers withthe time and space to absorb the theories andconcepts.

Self-survey—managers will complete a surveyto assess their own emotional intelligence andget a report.

Social learning—empowers individuals andgroups to work together to share experiences,feedback, and insights. They also form peercoaching groups which they can takeadvantage of after the program.

Experiential exercises—bring managers'emotions to the surface. As we raise feelings of

anxiety and excitement, participants will notonly get an understanding of what their triggersare, but will also be provided with thetechniques to effectively manage them.

Neuroscience meets management—providesinsights into how the workings of the brainimpact how we behave and engage with others,allowing participants to make the connectionwith how this plays out in the workplace.

Action planning—gives managers the chance topull their learnings and insights together into afocused action plan based on increased self-awareness and new tools and techniques.

You can also add extra services on to theprogram.

Emotional and Social Intelligence CompetencyInventory (ESCI). With the addition of ouronline 360° assessment tool, managers will notonly complete an assessment of their ownemotional intelligence, they will also receivefeedback from their peers. This provides a morerounded view of how an individual is impactingthose they work with.

Leadership Styles and Climate assessment.These diagnostics are unique, industry leading,and globally benchmarked online feedbacksurveys that measure how leaders behave, andthe climate they create for their teams – twothings that are hugely impacted by emotionalintelligence. We suggest using these surveys aspart of a longitudinal study to measure thechange in your managers over time.

Want to know more?

Find out more about how your organization canbenefit from our leadership development services.Contact globalsolutions@kornferry.com