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Emotional Intelligence and High Performance Individuals
Alan Lyons
@MorganMcKinley #SuccessSeries
• The History of EI
• Why EI Matters?
• EI in Sport, Leadership & Reality TV
• How to Develop your EI
What we’ll be covering today
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Tweet to win a EQ-I 2.0
psychometric assessment
and feedback session
Tweet your favourite
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our draw!
Use the hashtag:
#SuccessSeries
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Your Hosts…
Alan Lyons | Business Psychologist and
partner at KinchLyons
Tara Clancy | Senior Marketing Executive
Ireland
Interested in our previous webinars? Visit your local Morgan McKinley website:
E.g. morganmckinley.ie/webinars
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Emotional Intelligence
Why it can matter more than IQ
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History of EI
Reuven Howard John Peter Daniel Goleman
Bar-On Gardner Mayer Salovey
1983 1990 1995
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Definitions
“It is the capacity for recognizing our own feelings and those
of others, for motivating ourselves, and for managing
emotions well in ourselves and in our relationships.”
- Daniel Goleman, 1998
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Definitions
“Emotional-social intelligence is a cross-section of interrelated
emotional and social competencies, skills and facilitators that
determine how effectively we understand and express ourselves,
understand others and relate with them, and cope with daily
demands.”
- Reuven Bar-On, 2005
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Definitions
“Be yourself more with skill.”
Alan Lyons, 2008
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Emotional Hijack
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Emotional Hijack
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IQ, Personality & EQ
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95.3
96.8
100
101.8102.7
101.6
16-19 20-29 Average 30-39 40-49 50+
Emotional Intelligence and Age
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Theory of Performance
(Talent + Skills) EQ = Ideal Performance State
EQ & Sports
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EQ Reality TV
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EQ & Reality TV
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EQ & Reality TV
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Why EQ?
"Research shows convincingly that EQ is more important than IQ in almost every
role and many times more important in leadership roles. This finding is
accentuated as we move from the control philosophy of the industrial age to an
empowering release philosophy of the knowledge worker age.”
DR. STEPHEN COVEY
AUTHOR OF THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE
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EQ & Leadership
Think of a leader who you believe has
strong emotional intelligence.
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EQ & Leadership
“Life’s most persistent and urgent question is, what are you doing for
others?”
Marin Luther King. Jnr.
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EQ & Leadership
“We will never know all the good that a simple smile can do”
Mother Teresa
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“As human beings, our greatness is not so much in being able to remake
the world…as being able to remake ourselves”
Mahatma Gandhi
EQ & Leadership
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“Being the richest man in the cemetery doesn’t matter to me. Going to bed
saying we’ve done something wonderful, that what matters to me”
Steve Jobs
EQ & Leadership
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“You can’t be a good leader unless you generally like people. That’s how
you bring out the best in them”
Richard Branson
EQ & Leadership
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“Emotional intelligence is more rare than book smarts, but my experience
says it actually more important in the making of a leader”
Jack Welch
EQ & Leadership
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The EQ-i2.0 Model
Copyright (C) 2011 Multi-Health Systems Inc.
All rights reserved.
Based on the Bar-On EQ-i model by Reuven
Bar-On, copyright 1997
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Positive Deviance
Low Middle High
What’s working?
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Flow Moments
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Self awareness is key to leadership development!
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Emotional Expression
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Emotional Expression
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Non conforming = emotional hijack
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Non conforming = emotional hijack
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Non conforming = emotional hijack
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III. Interpersonal
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Developing Empathy
Most people do not listen with the intent to
understand; they listen with the intent to reply.
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It’s Not About the Nail
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The Paradox of Choice
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“The Law of Diminishing Returns”
Narrow the Focus
2-3
2-3
4-10
1-2
11-20
0
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A Way of Viewing
BehaviourResult
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Change the Viewing to Change the Doing
• In 1954 Roger Bannister broke the 4 minute mile
• Within 18 months it was achieved by 39 runners
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“Habits of thinking need not be forever…
individuals can choose the way they think”
- Martin Seligman
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The 4 Energy Drivers• Quickly write down what one thing you will either start, stop, or continue in
each if the four dimensions
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Emotions respond just like muscles the ones
you stimulate the most become the strongest
and most accessible.
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Mental toughness and the development of personal resilience
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American Express EQ Leadership Programme
Kirkpatrick Model of Evaluation
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Become the authority in Emotional Intelligence
June 14th & 15th
The Psychological Society of Ireland
June 23rd & 24th
Virtual Accreditation
Get Certified
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Contact me at:
Alan Lyons
www.kinchlyons.ie
T: +(353) 01 278 8727
Thank you for joining us!
Couldn’t make this webinar?
It will be available one week from now on all local Morgan McKinley websites
We Value Your Feedback: [email protected]