EMERGENCY PREPAREDNESSEMERGENCY PREPAREDNESSThe SYSCO PerspectiveThe SYSCO Perspective

EMERGENCY PREPAREDNESSEMERGENCY PREPAREDNESSThe SYSCO PerspectiveThe SYSCO Perspective

NSHCP Ltd. Educational Showcase 2006Finding the Right Path

SYSCO Business Continuity SYSCO Business Continuity PlanPlanSYSCO Business Continuity SYSCO Business Continuity PlanPlan

SYSCO Canada has prepared a SYSCO Pandemic SYSCO Pandemic Business Continuity GuideBusiness Continuity Guide for all Canadian OPCO’s.

SYSCO has extensive Business Continuity Plan (BCP) already in place. Need to consider additional challenges unique to flu pandemic.

SYSCO Atlantic has established a Pandemic Task Pandemic Task ForceForce to ensure all factors are considered in the pandemic planning process.

SYSCO Pandemic Task SYSCO Pandemic Task ForceForceSYSCO Pandemic Task SYSCO Pandemic Task ForceForce

SYSCO Pandemic Task Force goals:Identify essential business activities including people and skills to keep them running. Identify suppliers and products that are key to our business and identify alternates if available in case of shortages.Develop protocols to minimize illness to employees and customers.

Variables to considerVariables to considerVariables to considerVariables to consider

Border Closures Canada/USA?Border Closures Canada/USA?

Supplier Stock Levels and Fill Rates?Supplier Stock Levels and Fill Rates?

Storage Space at SYSCOStorage Space at SYSCOSYSCO has an average of 3 weeks of inventory in stock. We have the ability to order a bit extra, but have limited ability to stockpile huge amounts.SYSCO purchases and replenishes products based on average volumes. Sudden spikes in product volumes that are not forecasted may cause shortages.

Pandemic Planning Pandemic Planning Considerations…Considerations…Pandemic Planning Pandemic Planning Considerations…Considerations…

All facilities should have some type of emergency plan.

Where possible, keep some stock on hand in case of disaster. Don’t wait till the last minute!

Ensure all products on your emergency menu are listed and stocked in sufficient quantities at SYSCO.

Build product and brand flexibility into your plan.

Pandemic Planning Pandemic Planning Considerations…Considerations…Pandemic Planning Pandemic Planning Considerations…Considerations…

CommunicateCommunicate,CommunicateCommunicate,Communicate!Communicate!!! !! anticipated volumes to your key vendors and SYSCO.

Suppliers may need advanced notice to increase production to meet higher demand.Distributors will need advanced notice to increase stock levels on key products.

Once you invoke your pandemic plan, you will need to commit to using these products.

SYSCO’s CommitmentSYSCO’s CommitmentSYSCO’s CommitmentSYSCO’s Commitment

Commitment from SYSCO’s Senior Management that Health Care will receive priority service.

SYSCO will have mapped extensive Pandemic BCP’s and will continue to service customers to the highest possible standard.

We cannot promise that our service levels will remain unaffected during these difficult times, but we WILL be prepared to deal with these situations should they arise.

ConclusionConclusionConclusionConclusion

Urge all suppliers, distributors and customers in the supply chain to consider their own BCP’s.

We need to communicate with each other at all levels of the supply chain with respect to pandemic planning.

The strength of the Food Industry during a Pandemic Situation depends it!

SYSCO can assist with lists of ready to use products, stock lists’ and sample emergency menus. Contact us for assistance!