14
continued Revised August 2006 Consider a Career as an Emergency Dispatcher Learn the skills to calmly and effectively coordinate the appropriate emergency response. Be the first person to assist someone in need. The Emergency Dispatcher program gives you the opportunity to learn specialized police, fire, and medical skills and practice hands-on call receiving and radio dispatching simulations. Training includes police, fire, and medical terminology, crisis intervention, and stress management. Graduates of this program have been hired by • American Medical Response • Redmond Police Department • Seattle Police Department • U.S. Border Patrol Entry level positions as an Emergency Dispatcher are expected to grow 6.7% by 2007, with an average monthly wage of $2,368–$3,805—Washington State Workforce Training and Education Coordinating Board, 2004 » » Education For Life

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Page 1: Emerg Disp progCard - 911 Trainer911trainer.com/sites/default/files/product_files/College Programs 91… · Consider a Career as an Emergency Dispatcher Learn the skills to calmly

continued Revised August 2006

Consider a Career as an

Emergency DispatcherLearn the skills to calmly and effectively coordinate the appropriate emergency response.Be the first person to assist someone in need.

The Emergency Dispatcher program gives you the opportunity to learn specialized police, fire, and medical skills and practice hands-on call receiving and radio dispatching simulations. Training includes police, fire, and medical terminology, crisis intervention, and stress management.

Graduates of this program have been hired by• American Medical Response• Redmond Police Department• Seattle Police Department• U.S. Border Patrol

“Entry level positions as an Emergency Dispatcher are expected to grow 6.7% by 2007, with an average monthly wage of $2,368–$3,805”

—Washington State Workforce Training and Education Coordinating Board, 2004

»

»

Education For Life

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Renton Technical College does not discriminate on the basis of race, color, national origin, sex, disability, sexual orientation, or age in its programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Director, HRD, (425) 235-7873.

Renton Technical College | 3000 NE Fourth Street | Renton, WA 98056 | (425) 235-2352

Program Length• 5 months• 630 hours/38 credits• Monday–Friday, 8:00 am–2:30 pm

Admission Requirements• Minimum age: 18 years prior to program completion.• Must take the COMPASS test before entering the program or

being placed on the pre-registration list.• Public safety agencies will complete a criminal justice

background screening of students before tours, observations or ride-alongs. A complete background investigation will be conducted prior to offers of employment. If you cannot pass the Washington State Patrol background investigation, you will not be employable in public safety positions. A copy of disqualifying drug and illegal activities is available from the program instructor, registration or student services. Or, see http://www.wsp.wa.gov/hrd/requirmt.htm

• Keyboarding at 35 WPM

Admission Recommendations• High school diploma or GED• Counselor and instructor interview.• Good hearing and the ability to speak English clearly.

EnrollmentStudents may enter September or March.

Total Estimated Program Costs• Tuition: $1,745.10 • Supplies: $374.22, or contact the RTC Bookstore at

(425) 235-2323

InstructorNoreen Light (425) 235-2352, ext. 2319 [email protected]

Explore your options at www.RTC.edu

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Public Safety Dispatcher

Harper College

For More Information Contact Professor Samuel A. Giordano Jr.

Program Coordinator

FIS-BCE-EMG

William Rainey Harper College

1200 West Algonquin Road

Palatine, Illinois 60067

847-925-6379

Public Safety Announcement June 2008

Harper College will begin offering classes in Public Safety Dispatch beginning in the Fall 2008 Semester.

Each course will be 8 weeks long on Tuesdays and Thursday nights from 6:15pm to 8:55pm beginning

August 25th and running until December 18th. These courses are geared toward individuals that are already

public safety dispatchers or desire to become a dispatcher for a fire or police department. Both courses will

be taught using the latest technology. A certificate of completion from Harper College will be awarded upon

successful completion of both courses. Below is a description of the two dispatcher courses.

EMG-131 Course Description

Introduces students to the field of emergency services dispatching and provides an overview of its

components and responsibilities. As such, it will provide the foundation for statewide competency as a Public

Safety Telecommunicator as outlined by the Illinois Law Enforcement Training and Standards Board

(ILETSB) in its Public Safety Telecommunicator Training and Standards document, Basic Level Training

Curriculum. No prerequisite required.

EMG-231 Course Description

Builds upon the foundation laid through EMG131 and provides students with specific knowledge required to

professionally handle emergency as well as non-emergency calls for service in the public safety environment.

At the conclusion of this course, students will possess a basic understanding of the role, responsibility and

equipment utilized by Public Safety Telecommunicators to accomplish their mission. Prerequisite: EMG13 1

with a grade of “C” or better.

Limited enrollment for these courses. Apply and Register at www.harpercollege.edu, or call 847-925-6000.

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2005 – 2006 Career Planning Guide CRIMINAL JUSTICE

Emergency Dispatcher Shoreline Community College Approximate Quarterly Costs 16101 Greenwood Avenue North Check quarterly class schedule for Tuition Table Shoreline, Washington 98133 Parking Fee Per Quarter (daytime) $25 Length of Program: 90 credits, 6 quarters Book prices vary widely. Average Quarterly Cost $200 Completion Award: A.A.A.S. Degree Additional Instructional Fees $25-$85 Enrollment: Fall (recommended) Program Advisors: Lee Libby (206) 546-4549/Room 5373 or Linda Forst (206)546-4781/Room 5385 [email protected] [email protected] Criminal Justice Program Homepage: http: //elmo.shore.ctc.edu/llibby/ PROGRAM DESCRIPTION: The Emergency Dispatcher course (ED) is part of Shoreline’s Criminal Justice Program. It includes some of the same core course work included in the Criminal Justice A.A.A.S. However, the course then focuses on the specific skills and techniques required for those interested in a career working specifically in the Emergency Dispatcher arena where value is placed on technical expertise with computers and keyboarding, critical thinking, problem solving, a calm demeanor, and the ability to multi-task. The program focuses on computer related technical skills, cultural awareness, human relations, relevant ethical and social issues, communications, and criminal justice education. In the second year, students will take successive Emergency Dispatcher ** courses, concluding with a one-quarter-long lab designed to train them to work in a 9-1-1 dispatch center. Students with previous course work may qualify to take only specific portions of the ED course. ** Students should not enroll in CrimJ 210,211 and 212 as stand-alone classes without pursuing either the AAAS degree or the Certificate of Proficiency. Any questions in this regard should be directed to the instructor teaching the course or the Criminal Justice Program Director. PROGRAM OUTCOMES Students who successfully complete this program will be able to: 1. Apply basic theories of police operations and organization. 2. Communicate effectively within the criminal justice system using current 9-1-1 communications technology 3. Communicate effectively with the public in high stress situations using current 9-1-1 communications technology CAREER OPPORTUNITIES The employment outlook is very good with job growth expected to continue over the next decade. Graduates can be employed by municipal, county, or regional public safety communications centers. In King and Snohomish counties there are an estimated 700 public safety call-taker and/or dispatcher positions. Successful employment in many agencies is dependent upon passing competitive entrance examinations and meeting various medical requirements. The work can be high-stress but rewarding both personally and financially for those who are properly trained and psychologically suited for the work. Students who are proficient in more than one language are particularly hirable in this occupation. Entry-level salaries average approximately $17.00 per hour with frequent opportunities for overtime. This is a Criminal Justice related career path and students considering criminal justice careers should consult with a criminal justice advisor early and obtain a copy of the Criminal Justice Career Suitability Index before investing substantial time and money on a criminal justice related education. Applicants for most jobs in the criminal justice field should expect a thorough background investigation before being hired. Every effort has been made to ensure the accuracy of the information in this publication. However, the information is subject to change without notice, and final career decisions are the responsibility of the reader. 536

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Fall Term 2004 – Summer Term 2005 • Portland Community College Programs and Courses

Emergency Dispatch Operator 9-1-1Cascade CampusPublic Services Education Building503-978-5530

The Emergency Dispatch Operator 9-1-1 Program is being revised. Beginning in fall 2004, the one-year certifi cate will be replaced by a two-term certifi cate program. The Emergency Telecommunicator Program, consisting of 25-30 credits, will offer a comprehensive, lock-step curriculum over a six-month time frame. Other optional course work will include state level certifi cation training in the law enforcement data system computer; and state approved training in emergency medical dispatching, hazardous materials awareness, the incident command system, and terrorism awareness. Some course-work within the Emergency Telecommunicator Program may be ap-plicable toward an associate of general studies degree. It is planned that the program will enroll new students in the fall and spring terms. The emergency telecommunicator certifi cate will incorporate the State of Oregon Telecommunicator Certifi cation training and the National Academies of Emergency Dispatch course. Classes that are planned to commence at the beginning of fall term 2004 will conclude at the end of the winter term.

The Emergency Telecommunicator Program proposed for the fall term is subject to change or cancellation. Contact the emergency medical services academic advisor for information regarding current program status, application procedures, program requirements, and course of study information. (Pending State approval)

EDO—EMERGENCY DISPATCH OPERATOR 9-1-1

EDO 101 Introduction to Criminal Justice System - Police, 3 cr.—Covers American and foreign criminal justice agencies. Analyzes criminal justice process from detection and arrest through prosecu-tion, adjudication, sentencing and imprisonment or probation and parole. Includes major theories of crime cause and the role of police in society.

EDO 103 Introduction to Criminal Law, 3 cr.—Covers the origin, structure and defi nitions of common law and statutory crimes, the Oregon Criminal Code and criminal court procedures.

EDO 105 Crisis Intervention, 3 cr.—Focuses on the needs of local police, dispatchers and other in-service practitioners or pre-service students in crisis intervention. Includes discussing and demonstrating some tools and techniques of crisis intervention through simulation and role playing.

EDO 108 Transcription for Telecommunicators, 1 cr.—Covers how to transcribe information received aurally using actual tape recorded radio transmissions, or recorded scripted exercises. Emphasizes ac-curacy, spelling and completeness of message. Instructor permission required.

EDO 109 Public Safety Emergency Telecommunications I, 3 cr.—Introduces the fi eld of emergency communications. Includes his-tory, role of the dispatcher, fi eld operations (police, fi re and emergency medical), radio broadcasting, telephone techniques, radio codes and equipment operation. Presents an overview of federal, state and local law enforcement computer systems.

EDO 110 Public Safety Emergency Telecommunications II, 3 cr.—Studies basic principles of call taking and radio broadcasting as it applies primarily to police dispatching. Includes types and classifi ca-tions of crimes, criminal and civil complaints, interrogation of callers,

assignment and direction of fi eld units. Stresses use of departmental policy and procedures, and application of chain of command rules as they pertain to communications.

EDO 111 Public Safety Emergency Telecommunications III, 3 cr.—Develops communications skills necessary to deal with fi re and medical emergencies. Focuses on fi re terminology, knowledge of fi re apparatus, department protocols, triage principles, and medical pre-arrival instructions. Emphasizes the use of resource materials. Includes the interrelationship between fi eld units, police, fi re, and medical and their roles at incident scenes.

EDO 120 Emergency Medical Service: First Responder, 3 cr.—De-signed for those who are usually fi rst at the scene of trauma or medical emergencies, such as police and fi re personnel. Knowledge and skills are developed in procedures to provide basic care to trauma, medical and environmental emergencies. Emphasizes the evaluation of scene and patient(s) and accessing the Emergency Medical Services (EMS) system.

EDO 199 Public Safety - Job Search Skills, 2 cr.—Focuses on the development of written materials, such as resumes and written tests, personal history packets and oral skills in interviewing for highly confi dential positions in public safety.

EDO 227 Communication Center Operations I, 2 cr.—Introduces operational procedures used in emergency communications and hands-on use of communication center equipment, such as two-way radios, multiline telephones, recorders and computers, including record keeping and data retrieval.

EDO 228 Communication Center Operations II, 2 cr.—Focuses on use of the Oregon Law Enforcement Data System and computer software simulating Computer Aided Dispatch programs.

EDO 280A Cooperative Education: 9-1-1—Observe various 9-1-1 and police/fi re/emergency medical agencies to learn how they work. Develops emergency dispatch/operator skills in the 9-1-1 simulator. Students will be certifi ed in Emergency Medical Dispatch and Law Enforcement Data System Computer as part of Cooperative Education. Department permission required.

EDO 280B Cooperative Education: 9-1-1 Seminar, 1 cr.—Provides a link between the classroom, work and the fi eld experience. Depart-ment permission required.

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6/7/05

CRIMINAL JUSTICE PROGRAM: EMERGENCY DISPATCHER Shoreline Community College: A.A.A.S. Degree PROGRAM PREREQUISITES High School Diploma or GED English 100 or ASSET test at that level General Education Requirements (23 credits) Cr / Qtr /Gr. Eng 101 Composition 5 ___ ___ CIS 105 Computer Applications 5 ___ ___ IAStu 202 Soc. Of Minority Groups 5 ___ ___ IAStu 282 Gender/Viol/Soc. Change 5 ___ ___ PE 292 First Aid & Safety 3 ___ ___ Non-Criminal Justice Core Requirements (23 credits)

Cr / Qtr /Gr.

SpCmu 101 Speech Communication 5 ___ ___ Psych 100 General Psychology 5 ___ ___ BusTC 100 Beg. Keyboarding 5 ___ ___ BusTC 103 Speed Keyboarding 4 ___ ___ BusAd 112 Essentials of Human Rel. 2 ___ ___ HUMDV 130 Stress Mgmt. 2 ___ ___ Recommended Course of study for A.A.A.S. students Police Communications Course Core Requirements (44 credits) First Quarter Cr /Qtr / Gr. CrimJ 131 Intro to Criminal Justice 5 ___ ___ Phil 248 Ethical Issues in Crim.Just. 5 ___ ___ Second Quarter Cr/ Qtr / Gr. CrimJ 133 Criminal Law 5 ___ ___ CrimJ 132 Police Records & Report 4 ___ ___ Writing Third Quarter Cr./Qtr/ Gr. CrimJ 249 Police Operations 5 ___ ___ Fourth Quarter Cr./Qtr/ Gr. CrimJ 210 ED I – Intro to Operations 5 ___ ___ Systems and Technology Fifth Quarter Cr./Qtr/ Gr. CrimJ 211 ED II – 911 & Emergency 5 ___ ___ Call Screening CrimJ 138 Juvenile Justice 5 ___ ___ Sixth Quarter* Cr./Qtr/ Gr. CrimJ 212 ED III – Call Processing 5 ___ ___ Techniques and Lab

Total Credits Required 90

Students should follow this suggested schedule for the Emergency Dispatcher Course Core Requirements. Students should also consult regularly with their assigned academic advisor to review course selections to ensure that the General Education Requirements and the Non-Criminal Justice Core Requirements are taken at the appropriate times in conjunction with the Police Communication Core Requirements. Comments:___________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________

_______________________________________________ Student Name ______________________________________________ Student ID #

APPROVAL TO GRADUATE

______________________________________________ Advisor Date ______________________________________________ Division Dean Date ______________________________________________ Credentials Approval Date

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COWLEY COLLEGE & Area Vocational Technical School

COURSE PROCEDURE FOR

INTRODUCTION TO PUBLIC SAFETY COMMUNICATIONS ADJ5470 3 Credit Hours

Student Level: This course is open to students on the college level in either Freshman or Sophomore year.

Prerequisites: None

Controlling Purpose: This course is designed to introduce the student to the field of public safety communications. The main focus of the course will be role of the telecommunicator in public safety. It is designed to be a foundation for developing telecommunicator skills.

Learner Outcomes: Competencies will be developed in decision making as how to classify, prioritize, handle and dispatch emergency and non-emergency situations to public safety officers.

Unit Outcomes and Clock Hours of Instruction for Core Curriculum:The following outline defines the minimum core content not including the final examination period. Instructors may add other material as time allows.

Approximate Clock Hours

Introduction to Enhanced 911 and Public Safety Communications 6Call-Taking Process 18Call Classifications and Prioritizing 18Radio Techniques 18Pursuits 6Crisis Situations 6

Evaluation Key: A = All major and minor goals have been achieved and the achievement level is considerably

above the minimum required for doing more advanced work in the same field. B = All major goals have been achieved, but the student has failed to achieve some of the less

important goals. However, the student has progressed to the point where the goals of work at the next level can be easily achieved.

C = All major goals have been achieved, but many of the minor goals have not been achieved. In this grade range, the minimum level of proficiency represents a person who has achieved the major goals to the minimum amount of preparation necessary for taking

Rev. 6/20/2007 DISCLAIMER: THIS INFORMATION IS SUBJECT TO CHANGE. FOR THE OFFICIAL COURSE PROCEDURE CONTACT ACADEMIC AFFAIRS.

1

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more advanced work in the same field, but without any major handicap of inadequacy in his background. D = A few of the major goals have been achieved, but the student’s achievement is so limited that he is not well prepared to work at a more advanced level in the same field. F = Failing, will be computed in GPA and hours attempted. N = No instruction or training in this area.

UNIT 1: INTRODUCTION TO E-911 & PUBLIC SAFETY COMMUNICATIONS Outcomes: Upon completion of the unit, the students will be able to successfully demonstrate the ability to: A B C D F N Specific Competencies

Describe and define Public Safety Telecommunications.

Distinguish the role of the Telecommunicator.

Define qualifications of necessary for a Telecommunicator.

Explain the function and history of E-911.

UNIT 2: CALL-TAKING PROCESS Outcomes: Upon completion of the unit, the students will be able to successfully demonstrate the ability to: A B C D F N Specific Competencies

Define and demonstrate active listening skills.

Identify call-taking process.

Recognize and demonstrate interview techniques for gathering information.

Recognize and demonstrate proper techniques for taking descriptions.

Begin to develop multi-tasking skills used during call-taking. Demonstrate call-taking skills through call simulation.

Rev. 6/20/2007 DISCLAIMER: THIS INFORMATION IS SUBJECT TO CHANGE. FOR THE OFFICIAL COURSE PROCEDURE CONTACT ACADEMIC AFFAIRS.

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UNIT 3: CLASSIFICATIONS AND PRIORITIZING Outcomes: Upon completion of the unit, the students will be able to successfully demonstrate the ability to: A B C D F N Specific Competencies

Define call classification.

Categorize and define emergency and non-emergency activity

Explain call prioritization hierarchy.

Apply and demonstrate the ability to properly classify and prioritize emergency and non-emergency calls.

UNIT 4: RADIO TECHNIQUES Outcomes: Upon completion of the unit, the students will be able to successfully demonstrate the ability to: A B C D F N Specific Competencies

Define proper radio techniques.

Demonstrate use of 10 codes.

Demonstrate critical thinking through analysis of call information and relaying over the radio to field units.

Demonstrate radio techniques through simulation on the STARZ simulator.

UNIT 5: PURSUITS Outcomes: Upon completion of the unit, the students will be able to successfully demonstrate the ability to: A B C D F N Specific Competencies

Define and differentiate the types of pursuits.

Define the telecommunicator responsibilities during pursuits.

Describe common policy and procedures regarding pursuits.

Demonstrate ability to map out pursuits from audio tapes of simulated pursuits.

Rev. 6/20/2007 DISCLAIMER: THIS INFORMATION IS SUBJECT TO CHANGE. FOR THE OFFICIAL COURSE PROCEDURE CONTACT ACADEMIC AFFAIRS.

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UNIT 6: CRISIS SITUATIONS Outcomes: Upon completion of the unit, the students will be able to successfully demonstrate the ability to: A B C D F N Specific Competencies

Define and differentiate the various types crisis situations.

Define responsibilities of the telecommunicator in a crisis situation. Define appropriate actions when dispatching first responders.

Demonstrate proper dispatch procedures for crisis situations through simulation on the STARZ simulator.

Projects Required: Radio Simulator

Textbook: 911 Emergency Communication Manual.

Materials/Equipment Required: TBD

Attendance Policy: Students should adhere to the attendance policy discussed on the first day of class.

Grading Policy: Grading may vary according to the instructor.

Criterion Based Evaluation: Grades are based on total points the student earned. Letter grades will be assigned according to the following scale.

A = 100-90 B = 89-80 C = 79-70 D = 69-60 F = 59 and below

Maximum class size: 15 Based on classroom occupancy.

Rev. 6/20/2007 DISCLAIMER: THIS INFORMATION IS SUBJECT TO CHANGE. FOR THE OFFICIAL COURSE PROCEDURE CONTACT ACADEMIC AFFAIRS.

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Rev. 6/20/2007 DISCLAIMER: THIS INFORMATION IS SUBJECT TO CHANGE. FOR THE OFFICIAL COURSE PROCEDURE CONTACT ACADEMIC AFFAIRS.

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Course Timeframe: Total clock hours per week: 3

Catalog Description: ADJ5470 Introduction to Public Safety Communications - 3 hrs This course is designed to introduce the student to the field of public safety communications. The main focus of the course will be role of the telecommunicator in public safety. It is designed to be a foundation for developing telecommunicator skills in critical thinking, call-taking, call classification, prioritization and radio techniques. Academic Code of Conduct: Cowley College is committed to instilling in its students a high level of academic integrity. Integrity in the classroom is a definite expectation. Students who compromise the integrity of the academic process are subject to disciplinary action by the college. A violation of academic integrity includes but is not limited to: • Plagiarism • Cheating • Fabrication and Falsification • Multiple Submission • Misuse of Academic Materials • Complicity in Academic Dishonesty

If a student is ever in doubt about the specific guidelines governing individual or group work with respect to a particular course or assignment, be sure to ask the instructor for clarification. XF Grade In accordance to the Academic Code of Conduct, an XF grade may be given to:

1. Students who are guilty of academic misconduct on tests or major assignments. 2. Students who knowingly facilitate classmates in academic misconduct on tests or major assignments (will

be based upon the decision of the Appeals Committee). 3. Students who commit repeat violations of the Academic Code of Conduct on any class assignments. The Academic Code of Conduct will be used to define academic misconduct. If an instructor determines a student should receive an XF grade: 1. The instructor will meet with the student and follow the Academic Code of Conduct to ensure that the

student has an initial opportunity to respond. 2. If the instructor still believes the student should receive an XF grade, the instructor will notify the

Instructional Office and complete an XF form. 3. The student will then be notified of his/her right to appeal by the Appeals Committee, which will be

scheduled as needed. 4. If the student chooses to appeal the X portion of the grade, the Appeals Committee will have the final

authority.

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5. The student will have the opportunity to remain in the class until the appeal process has been completed. Formal withdrawal from the class will not prevent the student from receiving a grade of XF.

6. A student may not withdraw from a class after receiving a grade of XF. 7. The decision of the Appeals Committee will be the final decision. The student, teacher, and advisor will

be notified within 4 business days To have the first XF grade removed from his/her transcript, the student must perform 20 hours of community service and successfully complete a course on academic honesty by the end of the following semester. The community service will be arranged through A.C.E.S. and will be completed at the discretion of the A.C.E.S. sponsor. The course will be for 1 credit hour at the student’s expense with no financial aid or scholarship assistance. The Instructional Office may keep internal records that show the student received an XF grade that was later converted to an F after completion of the required community service and short course on academic honesty. If a student receives an XF grade for a second time, that grade will remain on his/her transcript with no opportunity for removal. An XF grade cannot be erased from the Academic Fresh Start program. Academic Misconduct First Level Resolution The original jurisdiction of any case involving academic misconduct shall be with the faculty member whose course the alleged misconduct occurred. If a faculty member suspects a student of an academic misconduct, he/she must inform the student without unnecessary delay of the alleged misconduct and provide the student the opportunity to respond before taking any action. Students suspected of academic misconduct, whether acknowledging involvement or not, shall be allowed to continue the course without prejudice pending disciplinary actions. If the faculty member takes no action within 10 days after informing the student, the allegations shall be considered dismissed. The faculty member may take one or more of the following actions: alter a grade or assign a grade of “F” in the assignment, examination, or the course and/or recommend an additional sanction up to and including suspension and/or dismissal from the course. The action taken by the faculty member should be reported to their Department Chair/Director and the Instructional Office. The student so affected shall have the right of appeal through the Vice President of Academic and Student Affairs. Second Level Resolution If a second offense of academic misconduct occurs during the student’s academic career, this WILL result in administrative withdrawal from the institution for a period of one academic year. The student so affected shall have the right of appeal through the Vice President of Academic and Student Affairs. Third Level Resolution After one academic year the affected student may re-enroll with the understanding if a violation of the Academic Code of Conduct occurs during their tenure at Cowley College the result will be permanent expulsion from the institution with no right of appeal.

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Rev. 6/20/2007 DISCLAIMER: THIS INFORMATION IS SUBJECT TO CHANGE. FOR THE OFFICIAL COURSE PROCEDURE CONTACT ACADEMIC AFFAIRS.

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(Institutional Policies: Student Affairs Council: Series 400.00: 402.00 Academic Code Of Conduct) Disability Services Program: Cowley College, in recognition of state and federal laws, will accommodate a student with a documented disability. If you have a disability which may impact your work in this class and for which you require accommodations, please contact Mark A. Richardson, the Disability Services Coordinator, located in the Nelson Student Center Room 203 in order for arrangements of needed accommodations. Phone number: Main Campus – 620-441-5557 or North Campuses – 316-554-2724. E-mail: [email protected] Grade Change/Appeal: If a student is dissatisfied with a course grade issued by an instructor and believes the grade issued is incorrect, the

student may use the following appeal procedures: • The student shall, within one academic semester following issuance of the grade, confer with the

instructor and outline the reason(s) the student feels the grade is incorrect. • The instructor shall advise the student of the grade change-if applicable. • If the student is not satisfied with the results of the conference, he/she may request a Student Grade

Appeal Form in the office of the Vice President of Academic and Student Affairs or the Dean of North Campuses. A review conference shall be held within the semester that the appeal is filed. The Vice President of Academic and Student Affairs, or their designee, the instructor who issued the grade, the Chairperson of the department or the Instructional Director involved or their designee will comprise the committee. The Vice President of Academic and Student Affairs will issue a decision and notify the student in writing within ten (10) days following the review. This decision is final.

(Institutional Policies: Academic Affairs Council: Series 200.00: 263.00 Student Appeal of Course Grade) Student Code of Conduct Students attending Cowley College are expected to conduct themselves as responsible individuals at all times while on campus. Acts of incivility or other behavior which interferes with or detracts from the learning-centered environment are not acceptable. In addition, student actions which violate school policies or local, state, or federal laws are not tolerated and may result in dismissal from the college or other disciplinary action. • Intoxicating Beverages and/or Illegal Drugs: No alcoholic or cereal malt beverages and/or illegal drugs

shall be allowed on the campus or at school-sponsored functions. • Tobacco: Smoking is not permitted in College facilities. This includes smokeless tobacco products. • Dress and Appearance: Students are expected to be clean and dress within the limits of general trends of

dress at this college. Additionally, dress must be in accordance with all laws pertaining to health, sanitation, and insurance.

• Classroom Expectations: Students are expected to behave in a civil and professional manner in the classroom. Instructors shall not permit the continued presence of disruptive behavior in class.

• Visitors and Children: Only students who are enrolled in classes are allowed to attend. Children and visitors must have prior approval from administration to attend class sessions. While on campus children

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and visitors must adhere to all school policies. All children under the age of 16 must be under direct supervision of a parent or guardian while on campus.

• Destruction of Property and/or Theft: Students are expected to respect the rights and property of other students, faculty, staff, etc.

• Student Identification Cards: All enrolled students at Cowley College are required to obtain a student ID card. Students must carry their current ID card with them at all times on campus.

• Electronic Devices: Cellular phones, pagers and other electronic devices shall not be used in a manner that causes disruption in the classroom, library or within any college-owned or college-operated facilities. This includes abuse of cellular devices with photographic capability. Utilizing these devices for the purposes of photographing test questions or other forms of academic misconduct or illegal activity is prohibited, as is photographing individuals in secured areas such as lavatories or locker rooms. Taking photographs of any individuals against their will is strictly prohibited.

(Institutional Policies: Student Affairs Council: Series 400.00: 403.00 Student Code Of Conduct)