Effect of Advertisement on Male vs. Female Buying Behavior

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    G R O U P M E M B E R S

    A n i l a M u h a m m e d

    B a s h i r

    F a t i m a S y e d

    M o e e z a S a e e d

    S y e d U s m a n W a z i r

    Z a i n M a l i k

    EFFECT OFADVERTISMENT ONMALE Vs FEMALEBUYING BEHAVIOR

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    ACKNOWLEDGEMENTS

    Only until you have climbed the mountains can you look behind you and

    see the vast distance you have covered, and remember those youve met

    along the way who made your trek a little easier.

    Our Report has finally been completed, after many miles of weary travel, We

    look back to those who helped us turn it into reality and offer our heartfelt

    thanks: to Allah almighty, for the strength and wisdom: to our Instructor Mr.

    Ammar Waheed, for his precious time and instructions. We would also like to

    thank to Mr Salman Shehzad who really helped us in using the statistical

    tools. And last but certainly not the least, to each other, whose presence

    served help more than anyone.

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    CHAPTER 1

    RESEARCHPROPOSAL

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    Abstract

    In this research paper, we have studied the impact of advertisements on

    male vs. female consumer buying behavior. We have take into account

    various variables like age, gender, brand recall and effect of

    advertisement in order to drive a relationship between advertising and

    consumers decision-making regarding purchase. Men and women

    perceive advertisements differently and hence both genders require

    different persuasive techniques. We have taken neutral products/services

    for this analysis so as to provide both the genders with same

    circumstances to come up with an objective comparison. A broader age

    bracket of 18-60 years has been taken as the sample for this research,

    which was further divided into sub groups as per our requirements. For

    this, we focused on the Rawalpindi/Islamabad region in order to support

    the market trends of that particular region. This would help the firms in

    creating marketing strategies focused to both the genders, separately. In

    the end, we worked on our research topic to either prove or disapproveour proposed hypotheses.

    Problem Statement

    Men and women have different tendencies of being affected by

    advertisements. This is why companies do not know exactly that which

    customer group, men or women are easier to influence through marketing

    campaigns. Therefore, the advertising budget is not spent accordingly to

    come up with a precise promotional campaign needed. If targeting men is

    easier, then the marketing should be done accordingly and if affecting

    women is easier, then the marketing campaign should be tailor made in

    order to reach that customer segment in a more effective manner.

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    This shows that companies lack the awareness of whom to target through

    their promotional campaigns. Whether females would be easier to effect

    through the advertisements or males, this still hasnt been proven according

    to the Pakistani market.

    Based on all this, it can be stated that the companies end up spending a lot

    of their advertising budget on irrelevant target audience. Sometimes, when

    `targeting and attracting one specific gender would be more profitable,

    companies keep wasting their resources on marketing on a mass scale,

    which results in an unnecessary burden on the already scarce resources.

    Research Objectives

    This research paper was basically intended towards identifying the general

    trend in the effect that advertising has on the buying behavior of consumers.

    The consumers have been specifically studied in accordance to their

    respective gender. An important factor under study was that who is

    impacted more by any advertisement; whether it is males or females.

    Another important factor that was studied was that customers belonging to

    which gender have a better brand recall. This is because brand recall plays a

    very important role in the resulting purchase; if a consumer can recall the

    brand, he/she will most probably buy it.

    For this research, a few hypotheses have been enacted:

    Hypotheses

    I- Women have more spontaneous buying habits as compared to men.

    II- Men and women perceive advertisements differently.

    III- Brand recall leads to purchase.

    IV-Women have better brand recall as compared to men.

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    V- Brand recall differs in different age brackets.

    The main form of our research was exploratory study because there was not

    much material regarding this specific topic already available. The data thatwas already available was mainly regarding the foreign markets. We

    intended to conduct this research in our domestic market, which is Pakistan

    and hence we needed data regarding the consumers from this region

    specifically. Therefore, first hand research was carried out by exploring the

    consumer characteristics in this region specifically on a sample of around

    500 people within the chosen age bracket of 18-50years in Rawalpindi.

    Literature Review

    Consumer buying behavior is an important area of research for marketers

    and business developers. The importance of studying consumer buying

    behavior is imperative from the fact that most product launch features,

    marketing strategies and positioning strategies are made under the

    influence of consumer buying trends. These trends are further integrated

    with regards to gender i.e. male consumer buying behavior vs. femaleconsumer buying behavior. In this regard the persuasiveness of a particular

    product is different for each gender. This paper builds on earlier papers to

    propose a model of gender based buying behavior with regards to the impact

    of advertisements leading to a higher brand recall.

    We included gender based on Block and Morwitzs (1999) study about the

    use of shopping lists. Cobb and Hoyer (1986) found that women are more

    likely to plan their purchases than men are. Block and Morwitz (1999)

    attribute this tendency to three reasons. First, traditionally, females have

    been in charge of grocery shopping. Second, because of such traditions,

    females tend to know more about stores and products. Third, also due to

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    their traditional role, females have a better idea about inventory levels when

    they go shopping than males do (Goldman and Johansson, 1978; Urbany et

    al., 1996).

    Thus, it is not surprising that Block and Morwitz (1999, pp. 361-2) found thatthe probability that a purchased product was on a planned list was higher for

    females than for males. They concluded:

    The probability that an external memory aid [formal or informal shopping

    list] was used for an item given the item was purchased, is greater if the

    shopper is female.

    Therefore, females, who abide by pre-planned lists (written or mental), will

    exhibit lower levels of compulsive purchase behavior than males will.

    Measuring advertising effectiveness differences offers the direct marketers

    the opportunity to spend the advertising money in a more targeted mode.

    Studies concerning males vs. females general advertising effectiveness

    levels indicate that gendered differences are apparent. Genders magnitude

    as a variable for market segmentation is positioned on the fact that it meets

    several requirements for successful implementation including:

    Identifiability

    Accessibility

    Measurability

    Responsiveness to marketing mix elements; and

    Profitability (Darley and Smith 1995)

    Three types of processes/purchase types have been recognized in the

    context of this research (Solomon, 2002). First, unplanned buying occurs

    mostly when a consumer is unfamiliar with a stores layout, is under time

    pressure, or is reminded of the need to buy if an item when seeing it on the

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    shelf. In contrast, impulse buying is an outcome of a sudden consumers

    irresistible urge to buy an item spontaneously. Finally, compulsive buying

    refers to consumers repetitive shopping, at times excessive, because of

    boredom, tension, or anxiety (Solomon, 2002), which both can then be

    attributed to brand recall and advertisement effect.

    Previous research has shown that In line with our theoretical arguments,

    gender was a significant predictor of buying behavior based on brand recall.

    Thus, our study has provided additional support to earlier research on impact

    of advertisement on males vs females with regards to brand recall (Block

    and Morwitz, 1999) and leading to buying decision (Cobb and Hoyer, 1986).

    Apparently, as argued by Block and Morwitz (1999), Pakistani females arestill in charge of grocery shopping and serve as family experts on stores and

    products in many families. Additionally, in line with their traditional roles,

    females recognize inventory depletion when they go shopping (Goldman and

    Johansson, 1978; Urbany et al., 1996). Because of their traditional roles as

    house-makers, females in our study were more likely to exhibit a tendency

    for advertisement based purchasing. As house chores are split more evenly

    in developed countries, the expertise of both husbands and wives may be

    more evenly divided than it was in the past. Future research might examine

    the impact of gender in more complex societies, such as certain mid-east

    and central asian countries.1

    Additionally, previous research has established differential gender roles

    across products. The seminal work of Davis and Rigaux (1975) added

    structure to the study of family decision-making roles (Davis, 1970). They

    identified three phases of decision-making: problem recognition; search for

    information; and final decision. The roles and relative influence of husbands

    and wives differed based on decision-making stage and product type (Moore-

    1 Shoham A., Makovec Breni M. (2003), Consumer Buying Behavior, Journal of consumer marketing, volume 20

    Issue 2, p 127-138

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    Shay and Wilkie, 1988; Wilkes, 1975; Yavas et al., 1994). Davis and Rigaux

    (1974), Bonfield (1978), and Putnam and Davidson (1987) found that

    decision-making tends to become more syncratic or joint in more advanced

    stages (Moore-Shay and Wilkie, 1988; Shuptrine and Samuelson, 1976). It is

    a notable fact that women plan what to buy; therefore a topic for significant

    future research is to analyze if their purchases are planned, for all the

    products or if the compulsive decisions are restricted to the female dominant

    products.

    Hence the basis of our research was established on following research

    papers:

    1. Web advertising: gender differences in beliefs, attitude and behavior,

    Lori D wolin, Pradeep Korgaonkar

    2. Gender, Identity and the consumption of advertising, Margaret K Hogg

    and Jade Garrow

    3. The effects of Multiple ads and multiple brands on consumer attitude

    and purchase behavior, Lefa Teng et al

    4. Understanding demographic effects on marketing communications in

    services, Maureen Fitz Gerald, David Arnott

    5. Effectiveness of advertisement on a high and low loyalty consumer

    segments by S.P. Raj, 1982

    6. Pioneering experiment in assessing advertisement effectiveness by

    T.E.Coffin 1963

    Importance/Benefit of study

    This research is beneficial, firstly, for the advertising agencies, as it will

    become easier for them to formulate the exact integrated marketing

    strategies for their customers so as to target the respective audience of the

    organization. It will also help the organizations to optimally distribute their

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    marketing expenditure over different mediums of advertising, catering to

    their target group. It will also provide a platform to the market researchers of

    the respective organization to devise the marketing budget in accordance

    with a perfect balance between the medium chosen and the audience

    targeted. This will support them in identifying their target segment that they

    can influence and which can work in their favor. Hence getting the maximum

    return on what they will invest for marketing their product/services.

    It will also guide the marketers to identify the factors that influence the

    audience more effectively in any advertisement and so those can be worked

    on. Also it will be analyzed that how men and women perceive

    advertisements differently and hence what are the factors that lead to theirpurchase decision.

    This study has helped us in solving the dilemma as we have become able to

    identify the factors of advertisement that co-relate with each other or in any

    way affect the male and female buying decision. How well the product or

    service is communicated, can be analyzed by the buying trends of the

    consumers. It can be further broken down into different genders, as both the

    genders perceive advertisements regarding the neutral products/servicesdifferently and hence require different persuasive techniques.

    Research Design

    The basic point of this research paper was to analyze how advertising affects

    male and female consumers differently. For this, a few hypotheses had been

    developed which have been stated above. We observed the behaviors of

    both these consumers through different means so that the hypotheses that

    we have come up with can be verified or proven otherwise.

    Considering the extensive nature of the topic under study and the level on

    which we were, it was obvious that we had to bind our research to a

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    controllable scale. For this purpose, our research was limited to data related

    to just two cities namely Rawalpindi and Islamabad. Dependant and

    Independent variables were identified as per the data collected. The age

    bracket that was being analyzed for this purpose was between 18-50 years

    of age that is covering the young and adult age group. We selected this

    group because we believed that a major chunk of our population of

    purchasers fell in this age bracket.

    Some of the techniques that were used to collect the data for our research

    was mainly qualitative as no previous data was available on such a topic

    especially for Pakistan. They were as follows:

    1. Surveys a sample size of 1000 will be surveyed constituting of both

    the female and male population with equal proportions. This survey

    would help us to analyze how males and females respond differently to

    different advertisements and this will show how their attitudes towards

    products are shaped.

    The surveys would provide us with data directly filled out by the

    customers themselves and as was said earlier that there isnt much

    data available regarding the customers of the area that we areresearching on, these surveys will act as the starting point for some of

    the variables that we have to study.

    2. Interviews This would involve interviewing some customers

    randomly in order to analyze customer behavior through a more

    personal approach. A discussion with the customer can sometimes

    uncover several factors, which we could have previously missed out

    on.

    3. Focus Group this will involve carrying out a discussion in a

    controlled environment. This discussion will basically help us in

    determining whether males and females have different views

    regarding different advertisements that we will raise a discussion on.

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    Both the genders will be in the same environment and under same

    conditions because of which unreasonable variations cannot arise in

    the response.

    Based on this data, the qualitative techniques will give us an in-depth

    analysis that would lead to our findings.

    Data Analysis

    As per the objective of our research that is to study the impact of

    advertisement on male vs. female consumer buying behavior, we plan to

    carry out the preliminary research through the surveys, interviews and

    focused group discussions of random consumers.

    The quantitative techniques being regression analysis and few selected SPC

    tools, will then be employed once the data has been collected which will give

    us an objective overview of the data. Once the data has been analyzed,

    conclusions will be drawn based on the extensive study that would be

    completed.

    For this purpose, the following quantitative techniques will be utilized:

    1. Regression Analysis this will measure several relationships

    between some dependant and independent variables that we will be

    indentifying in this research. These relationships will assist us in

    reaching to conclusions regarding whether advertising has a different

    impact on males and females.

    2. Coefficient of correlation to analyze the correlation between the

    different variables so as to support the respective hypothesis.

    3. SPC (Statistical Process Control) identify the relationship

    between the cause and effect variables.

    The previously mentioned hypotheses will be analyzed by qualitative and

    quantitative techniques. As for assumptions, we have assumed

    advertisement being the independent variable; dependent variables that we

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    have identified up till now would be brand recall, gender, age and

    educational level.

    The data required for this will directly be collected from surveys and

    interviews of the consumers of our sample. For this the survey form will bebuilt such as to cater to these data requirement.

    Limitations for our research study would be that it will just cater to the

    Rawalpindi/Islamabad region. Other would include the dependent variables

    identified above.

    Our research study can be generalized provided the similar circumstances

    that we have taken up for this paper. It may also include other cities or even

    countries with similar cultural and demographical aspects. Further research

    in such regions would help in generalizing the findings of this research.

    Nature and Form of Results

    We have presented our result in different forms for example graphical

    representation of statistical data, tables, charts and figures. These

    techniques would help us in the evaluation of our results.

    Facilities, Resources & proposed Budget

    Following are some of the items and their approximate costs that might be

    required for the conduction of our research:

    Recourses Quantity Cost Total Cost

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    Computer

    1) Personal Computer at

    home

    2) E-commerce Lab computer3) Laptops

    Pc 2

    E-com computers 5

    Laptops - 2

    N/A N/A

    Internet

    1) Micronet Broadband (DSL)

    (home)

    2) Micronet Broadband (DSL)

    (E-commerce Lab)

    ---

    N/A

    Rs. 1200

    N/A

    Rs. 1200

    N/A

    Printer

    1) HP (At home)

    2) E-commerce Lab Printer

    2 Printers

    N/A

    Rs. 1400 per

    cartridge

    N/A

    Rs. 1400

    N/A

    Stationary & binding --- Rs. 500 Rs. 500

    Online Journals/Emerald N/A N/A N/A

    Instructors Cooperation N/A N/A N/A

    Traveling Expenses 5 persons --- Rs. 1000

    Total --- --- Rs. 4100

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    CHAPTER 2

    RESEARCH DESIGN

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    Description of Research Design

    Formal Study In our study we formulated four basic hypothesizes and

    then carried out the whole research process to test those hypothesizes.

    Basically it was to check which one among those holds true or even false in

    some of the cases. In short this is a formal study because hypothesizes were

    formulated in the very beginning and the entire research was carried out to

    prove or disapprove those.

    Communication Study In this method of data collection it is the

    responsibility of the researcher to question the subjects and record therespondents response by personal or impersonal means so that the data

    could be used as a basis for testing the hypothesis by using various

    statistical tools. We call our study a communication study because in the

    initial stages we devised a formal questionnaire. Also to have a fair idea

    about consumer response we had a pilot testing session taken place online

    DescriptionThe degree to which the research question

    has been crystallized

    Formal Study

    The method of data collection Communication StudyThe power of the researcher to produce

    effects in the variables under study

    Experiment

    The purpose of the study Casual Study

    The time dimension Cross-sectional StudyThe topical scope, breadth and depth of

    the study

    Statistical Studies

    The research environment Field conditionsThe participants perceptions of research

    activity

    Daily Routine

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    as well. Both the questionnaires are attached in the appendix. Therefore our

    method of data collection falls under the communication study.

    Experiment Experiment provides the researcher with enough flexibility to

    manipulate the variables in the study so as not to distort the overall result ofthe study. For example one of our hypotheses was that women are more

    spontaneous shoppers than men; that is they tend to buy things which they

    have not even planned. In order to test this hypothesis we have assumed

    that all the women in our sample size belong to the income group who has

    the purchasing power of buying products/services on instinct while they are

    shopping; which actually means that money is not a constraint in this case

    whereas a more practical approach would be that there are income groupswhere women do not have the budget to accommodate products/services

    bought at an impulse.

    Casual Study The main objective of research was to analyze the

    effectiveness of marketing mediums on the male/female buying behavior;

    with our main focus on their brand recall ability. Therefore through out the

    research we made an effort to explain the relationship among our variables

    and that is it true that females have a better brand recall then men or forthat matter what is the effect of using television as a marketing medium

    compared to a billboard.

    Cross-sectional Study We believe our study to be so as our study wasnt

    extended over a period of time but it was conducted over a continuous point

    in time. The entire project was completed within a time frame of

    approximately 12 weeks.

    Statistical Studies - These types of studies mainly emphasize on

    highlighting the breath of the topic. This means that the one aspect of the

    entire topic will not entirely discuss the problem statement in detail with

    relation to the male/female buying behavior and marketing medium

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    effectiveness. The results of the study are being supported by using

    statistical tools and techniques such as descriptive statistics.

    Field Conditions The whole study was conducted under the actual

    environmental conditions so as not to leave any room for manipulation.

    Participant Perceptions the participants involved were surveyed under

    the routine environment so as not to effect, mould or manipulate the natural

    perception of the respondent.

    Independent Variables (IV) & Dependent Variables ( DV)

    The dependent variable is the effect of advertisement; and the independent

    variables are brand recall, gender and age respectively. Below is a tabular

    representation of the two types of variables categorizing the data types that

    they individually fall into.

    Variables

    Dependent

    Variable

    Independent Variable

    Data Type Effect of

    Advertisement

    Brand Recall Gender Age

    Nominal

    Ordinal

    Ratio

    Research Methods

    Communication Methods Chosen

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    1. Self-administered Survey A Survey was conducted in the Rawalpindi/

    Islamabad region.

    a. Sample survey & measurement scale types:

    Gender: Male/Female

    Age: (18-25)/(26-40)/(41-50)

    City: Rawalpindi/Islamabad

    The following table shows the variables that are measured in specific

    hypotheses along with their data types, respectively. It also tells about the

    corresponding types of measurement scales used against the respective

    data types. Sample questions from the survey can be seen.

    Hypotheses Variable

    Measured

    Data Type Measurement

    Scales

    Sample

    Question

    Number

    H-I Gender Nominal Multiple Choice

    (single

    response)

    1 and 2

    H-II Affect of

    advertisemen

    ts

    Ordinal Ranking

    (forced),

    Multiple Choice

    (single

    response)

    3, 4, 5 and 6

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    H-III Brand Recall Ordinal Multiple Choice

    (single

    response), Free

    response

    7, 8, 9, 10

    and 11

    The questions were categorized as per the hypothesis taken up for the

    research. Following measurement scales were used in making the survey.

    The survey is attached in the appendix.

    Multiple choicesingle response

    Forced Ranking Scale

    Free Response

    2. Interviews although we could not conduct formal interviews. However

    while conducting the surveys we realized that most of the respondents

    did not have the know how of how to go about it. So during those

    sessions we not only administered them but also interacted with them

    so as to make things sensible and easier for them.

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    CHAPTER 3

    FINDINGS

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    H-1

    Women have more spontaneous buying habits as compared to

    men

    Following findings were made on the basis of our survey; the findings

    are represented on the basis of males vs. females.

    Females:

    36% females in the age strata of 18-25 have responded YES to the

    question that they make a shopping list and plan their shopping.

    Similarly, 56% of females in the strata of 26-40 responded that they

    also plan their shopping and 48% of the females in the age strata of

    40-50 responded that plan their shopping. On the other hand 12% of

    the females in age strata 18-25 responded YES to the question that

    they stick to the shopping list they have planned for. In this regard,

    6% of the females in the age strata 26-40 were the ones that stuck to

    the planned shopping list and 24% of females in age strata 40+ stuck

    to their shopping list.

    Males:

    10% males in the age strata of 18-25 have responded YES to the

    question that they make a shopping list and plan their shopping.

    Similarly, 28% of males in the strata of 26-40 responded that they also

    plan their shopping and 58% of the females in the age strata of 40-50

    responded that plan their shopping. On the other hand 20% of themales in age strata 18-25 responded YES to the question that they

    stick to the shopping list they have planned for. In this regard, 36%

    of the males in the age strata 26-40 were the ones that stuck to the

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    planned shopping list and 34% of males in age strata 40+ stuck to

    their shopping list.

    H-2

    Men and women perceive advertisements differently

    In this regards our questionnaire was as such so that to measure the

    perception of advertisement depending on gender. The questionnaire

    was designed to find the most effective medium of advertising that

    influences males vs. females and theme of the advertisement as well

    as the perception that whether advertisements portray a true picture

    of a particular add or not. Similarly, the attractive attention of a

    particular add was also found with regards to respective gender as

    well.

    Females:

    64% of the females in the Strata of 18-25 rate TV as the highest

    medium of influence through advertisement, where as 92% of females

    in the strata of 26-40 rated TV as the highest medium of influence and

    similarly 76% of the females in the strata of 40+ have rated TV as the

    highest medium as well.

    On the same note, 40% of the females in the strata of 18-25 rated

    humorous theme followed by 28% rated that celebrity endorsed

    themes are most appreciated in advertisements. Where as 46%

    females in the strata of 26-40 rated emotional theme as the most

    influential factor followed by 32% females in the strata of 40+ rated

    humorous data as most influential.

    When asked whether advertisements give a true picture of a product

    or service and to what extent advertisements attract their attention.

    52% of the females in the 18-25 strata rated that they are not sure

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    whether the advertisement portrays a true picture of a product or not.

    This is followed by 44% females of the same strata that feel that they

    are to some extent attracted by the advertisement. Similarly none of

    the females in the strata of 26-40 feels that advertisements give a true

    picture of the product or service that is marketed. Followed by 35%

    females of this strata felt that they are somewhat influenced/attracted

    by an advertisement that catches their attention. Where as 22% of the

    females in the strata of 40+ says that advertisements do portray a

    true picture of the product or service being marketed. And 50% of the

    females of this stratum feel that advertisements attract their attention

    a lot.

    Males:

    70% of the males in the Strata of 18-25 rate TV as the highest medium

    of influence through advertisement, where as 52% of males in the

    strata of 26-40 rated TV as the highest medium of influence and

    similarly 66% of the males in the strata of 40+ have rated TV as the

    highest medium as well.

    On the same note, 34% of the males in the strata of 18-25 rated

    humorous theme followed by 24% rated that celebrity endorsed

    themes are most appreciated in advertisements. Where as 44% males

    in the strata of 26-40 rated informative theme as the most influential

    factor followed by 66% males in the strata of 40+ rated celebrity

    endorsed themes as most influential.

    When asked whether advertisements give a true picture of a product

    or service and to what extent advertisements attract their attention.

    64% of the males in the 18-25 strata rated that advertisements do not

    portray a true picture of a product. Similarly 52% of the males in the

    strata of 26-40 feel that advertisements dont give a true picture of the

    product or service that is marketed. Where as 44% of the males in the

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    strata of 40+ says that advertisements do not portray a true picture of

    the product or service being marketed. And 50% of the males of this

    stratum feel that advertisements attract their attention a lot.

    H-3(a)

    Brand Recall leads to purchase:

    In this regard our questionnaire was as such so that to find whether

    brand recall leads to purchase or not. And we found that 58% of

    females in the strata of 18-25 against 58% of males in the same strata

    are sure that an advertisement had created an inert feeling in them to

    try out a product thus leading to purchase behavior on the basis of

    brand recall. Whereas 56% of the females in the strata of 26-40

    against 36% of the males in the same strata feel that an advertisement

    had created an inert feeling in them to try out a product thus leading

    to purchase behavior on the basis of brand recall. Similarly 52% of

    females in the strata of 40+feels that an advertisement had created an

    inert feeling in them to try out a product thus leading to purchase

    behavior on the basis of brand recall against 44% males in the same

    strata felt that advertisement had not created an inert feeling in them

    to try out a product so that to lead to a purchase behavior on the basis

    of brand recall.

    H-3(b)

    Brand Recall

    In this regard our questionnaire was designed to ask both the genders

    whether their purchase decision is based on brand recall or not and

    how often. And to test their brand recall capacity with regards to

    gender we designed questions that specifically targeted their brand

    recall capability.

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    Our findings thus are that 78% females in the strata of 26-40 rarely

    make their purchase on the basis of brand recall and 60% of the males

    in the strata of 40+ rarely make a purchase on the basis of brand

    recall. And 38% females and males of the same strata of 18-25 often

    make a purchase on the basis of brand recall.

    With regards to the analysis of brand recall capacity, we found that

    37.33% females have a strong brand recall while 21.33% males have

    the same capacity of a strong brand recall.

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    CHAPTER 4

    ANALYSIS

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    This hypothesis was tested from four different angles. Firstly we observed

    that which advertising medium was more effective for each gender, then we

    saw that what kind of advertisement themes were preferred by males and

    females, after that it was inquired whether men and women believed that

    advertisements were true or not and lastly it was asked that to what extent

    did advertisements attract their attention. These different angles gave us the

    opportunity to see how advertisements were perceived differently by men

    and women.

    The exposure of different advertising mediums is different among both the

    genders. This was evident by the results in which we saw that although men

    and women both ranked TV as the most effective while billboards as thesecond most effective medium, the percentage of women ranking TV as the

    most important was much more than that of men (women: 77.3, men: 62.7)

    and the percentage of men ranking billboards as the second most effective

    medium was much more than that of women (women: 10.7, men: 18.7). Also

    we see that in mens rankings, newspaper turns out to be the third most

    effective medium while females have ranked radio as the third most

    important. Side be side, men have ranked radio as the fourth most important

    and internet as the least important while females have ranked internet as

    the fourth most important while newspaper as the least important. These

    findings can be attributed to specific reasons as well. We see that women in

    our society mostly stay at home while men have to go out for their jobs. This

    is why men have a higher exposure rate to billboards as compared to women

    and women have a higher exposure rate to TV as opposed to men. Staying

    mostly at home, women also tend to listen to radio more as opposed to

    reading newspapers while men tend to read newspapers more as opposed to

    radio. These are the reasons why men and women have different

    perceptions about different mediums.

    Coming to the second question, we see that women were seen to be most

    influenced by humorous, emotional and celebrity endorsed advertising

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    themes. Men on the other hand were most affected by celebrity endorsed,

    informative and humorous advertising themes. When we compare the

    percentages, we see that 40.7% men ranked celebrity endorsed advertising

    as the most effective while only 27.3% women ranked it as the most

    important. For men, the second most important was informative advertising

    and third was humorous. For women, the percentage was equal at 27.3% for

    all their most favored themes. We also see that 14.7% men ranked

    adventurous advertising as most effective while only 8% women agreed on

    that. These differences are clearly attributable to the gender differences.

    Men are more affected by celebrity endorsed advertising as for them, a

    beautiful model marketing a product would obviously be more attractive

    than anything else; we can conclude that to be mens nature. Also men are

    more interested in the facts and figures about everything and so obviously

    informative advertising is preferred. Women are more emotional as opposed

    to men and so for them, emotional advertisements are more effective. They

    are often more affected by the emotional themes and so they arent really

    bothered about the information being delivered in the ad and that is why

    that theme has not been ranked very high. Also they are not rough and

    tough and adventurous like men and so they have ranked the adventurousadverting theme the lowest. So by this we can see that men and women may

    slightly have similar advertisement choices but the percentages, which

    prefer different advertisements, are quite different.

    In question number five; respondents were specifically asked what they

    thought about advertisements giving a true picture of the products being

    marketed. As expected, a very small percentage of men and women agreed

    that advertisements were true. The number of males and females choosing

    that option were roughly the same. As for people who did not believe that

    advertisements were true, there was a huge difference in the number of men

    and women, which believed so. Around 60% males confidently said that

    advertisements do no portray the products very truly and around 40%

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    women believed the same. This shows the differing perceptions very clearly.

    Around 45% women chose the option maybe because they were not really

    sure about advertisements authenticity. Compared to that, only 24% males

    chose this option; yet again a visible difference.

    In the last question for this hypothesis, people were asked that to what

    extent did advertisements attracted their attention. Around 35% women

    chose the a lot option whereas only 20% men chose this option. There was

    also an option of somewhat for people who were not very confident about

    whether advertisements did or did not attract their attention. Around 61%

    males resided to this option whereas approximately 49% females ticked it

    too. The percentage of males who confidently believed that advertisementsdid not attract their attention at all was clearly more than that of women at

    about 9% as opposed to just 2%. These percentage differences between men

    and women clearly depict the differing perceptions that they have about

    advertisements. It can also be related to the previous two questions. We saw

    that nearly 60% men believed that advertisements did not give a true

    picture of the products being marketed. Still around 61% said that

    advertisements somewhat attracted their attention. This shows that men

    may not believe that advertisements are true, still they attract their

    attention due to possible reasons like men ranking the celebrity endorsed

    advertisements very high.

    H2: ACCEPTED

    Hypothesis 3: Brand recall leads to purchase.

    Here two questions were posed to test this hypothesis. In the first one,

    respondents were asked whether an advertisement ever created an inert

    feeling in them to try out a product. Around 37% men said yes to this

    question while a visibly greater percentage of women (55%) said yes to this

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    question. Therefore it can also be induced that it is easier to attract womens

    attention through advertising than men. In men, the percentage, which said

    a clear No, was around 25% while women who said that an advertisement

    never created a feeling in them was only approximately 11% as opposed to

    that. Why men are at a higher percentage here and at a lower percentage in

    the Yes option is because the emotional quotient is lower in men and that

    it why they are not easily convinced by advertisements as compared to men.

    In the second question for this hypothesis, the respondents were asked how

    often their purchase decision was based on brand recall. Most of the

    respondents in both males and females chose the Rarely option. Second in

    line was the often option. This shows an interesting fact; people may likedifferent sorts of advertising themes, they may say that an advertisement

    did create an inert feeling to try out a product, but when it comes to actually

    purchasing the products, their buying decision is rarely based on brand

    recall. This means that the inert feeling created by advertisements was not

    strong enough to make people actually buy the product. Just getting a

    feeling is different than getting an intention to buy the product.

    This means that the hypothesis that brand recall leads to a purchase wouldnot be very authentic as the results show that people may remember a

    product due to its advertisements but its not necessary that they would buy

    it too when they remember it.

    H3: REJECTED

    Hypothesis 4: Women have a better brad recall then men.

    The last three questions of the questionnaire were meant to test this

    hypothesis. Respondents were asked to list out brands that they recalled

    from some specific colors, tag lines and celebrities. The results were pretty

    straight forward here.

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    In the first question, which was regarding brands recalled from five specific

    colors, it was seen that the percentage of women who scored the maximum

    marks, i.e. got all their answers correct, was double than that of men. On

    average, men scored far less than women in terms of remembering brands

    from different colors.

    In the next question, in which respondents were supposed to recall brands

    from different tag lines, once again females were the maximum scorers.

    Around 70% women scored seven or above out of a total of ten while men

    who scored seven or above were only around 40%. This clearly shows the

    huge difference in terms of better brand recall.

    For the last question too, the total score was ten and respondents had to list

    the brands that they remembered from different celebrities. Once again,

    around 69% of the women were seven and above scorers which was more

    than double than the males which stood at approximately 30%.

    We see that when women were inquired about the most effective marketing

    medium and advertising theme in their opinion, they had chosen TV and an

    emotional advertising theme. This shows that women usually spend more

    time at home watching TV as the working woman concept has not evolved in

    our society very deeply till now and also they are more emotionally attracted

    to the ads as opposed to men. This is why women tend to remember what

    they see more as compared to men. We also saw that when it was inquired

    whether advertisements give a true picture of the product being marketed or

    not, it was seen that mostly women chose the maybe option because of

    which we can say that they may tend to believe more that ads can be honest

    and that is why they may watch the ads with a greater interest than men

    who had mostly chosen that ads are not true.

    H4: ACCEPTED

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    Hypothesis 5: Brand recall differs in different age brackets

    In the results obtained from brand recall questions, it was seen that younger

    consumers in both the genders had a better brand recall than the other two

    strata of both males and females. This is because the memory recall is betterin younger age and the younger generation today is more in touch with

    media than the older generations. Another reason for this is that companies

    tend to target the younger age bracket through advertising campaigns as

    the younger consumers can influence the buying behavior of their parents

    and grand parents too. So as this younger age bracket is specifically

    targeted, the promotional campaigns are bound to affect them more than

    the older generations and this is also a reason why younger consumers havea better brand recall.

    H5: ACCEPTED

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    CHAPTER 5

    STATISTICALMODEL

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    Statistical Tool

    We have not used regression analysis as the variables under analysis cannot

    be regressed with the current format of questionnaire that was prepared for

    data collection in the initial stage of conducting this research. Currently

    Mean is the statistical tool that is being used for question number 9, 10 and

    11 because of the fact that all the respondents have provided a score as a

    response to the three questions and therefore it is easier to calculate the

    mean of both the genders (150 females: 150 Males) so that the average

    figures of the two major strata can be statistically analyzed. The rest of the

    questions have been analyzed using mode as the major statistical tool

    whereas Count was the secondary tool in use.

    Question 1 & 2

    The hypothesis (I) for these particular questions was formulated to analyze

    whether women had more spontaneous buying habits as compared to men

    or not. The three response for both the questions were yes, no and

    sometimes; and the scores given to them were 1, 2 and 3 respectively.

    Table 1- Descriptive Statistics Q1 & Q2 (Female)

    Q1 Q2

    Mean 2.2333

    33

    Mean 2.74

    Median 2 Median 3

    Mode 2 Mode 3

    Table 2 - Descriptive Statistics Q1 & Q2 (Male)

    Q1 Q2

    Mean 2.1133 Mean 2.5333

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    33 33

    Median 2 Median 3

    Mode 2 Mode 3

    Table 15 & 16 show that the most recurring score for question 1 for both the

    genders is 2 which means that the majority of respondents in the sample

    size have chosen the option No for this particular question. This means

    that men and women do not plan their shopping and make a shopping list as

    well. The mode (3) for question 2 for the both gender indicates that majority

    of the subjects in the sample size have opted for sometimes(response=3)

    as a response, making it clear that they sometimes stick to what they have

    planned for shopping where as sometimes the shopping is donespontaneously

    Table 3 - Count Q2

    Table 17 shows that 86 females out of the 150

    strata size do not stick to what they have planned

    for shopping and there are 50 males who admitthat they stick to what they have planned for; this

    means that males have a less spontaneous

    shopping behavior than women even though the

    mode for both the genders was the same.

    Q2 Female

    Count - Yes 23

    Count - No 86

    Count - Sometimes 41

    Q2 Male

    Count - Yes 50

    Count - No 60

    Count - Sometimes 39

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    Table 18 shows that females (Yes=61) are more prone to making a shopping

    list and where as males are less prone to doing so as only 52 males have

    opted for yes; nut the fact remains that the mode value for both the

    genders was 2 indicating that shopping lists are not made by majority of

    males or females; on the other hand 71 males out of the entire strata of 150

    opted for No implying that males generally do not make shopping lists.

    Table 4 - Count Q1

    Question 3 & 4

    Question 3 & 4 were included in the questionnaire to analyze hypothesis (II);

    question 3 had five responses namely TV, billboard, newspaper, internet and

    Q1 Female

    Count - Yes 61

    Count - No 45

    Count - Sometimes 44

    Q1 Male

    Count - Yes 52

    Count - No 71

    Count - Sometimes 27

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    radio and the ranks given to then in the data sheet were 1,2,3,4,5

    respectively with 5 being the highest and 1 the lowest. According to table 19,

    in the female strata of the sample size the most recurring value for TV,

    billboard, newspaper, internet and radio was 5,4,3,2,1 respectively which

    indicates that TV ranked 5th by majority of the female elements of the

    sample size.

    Table 5 - Descriptive Statistics Q3 (Female)

    TV3 Billboard3 Newspaper

    Mean 4.253333

    Mean 3.433333

    Mean 3.246667

    Median 5 Median 4 Median 3

    Mode 5 Mode 4 Mode 3

    Internet Radio

    Mean 2.126667

    Mean 1.94

    Median 2 Median 2

    Mode 2 Mode 1

    The statistics in table 10 indicate the same trend as that of table 19 which

    means that the male strata of the sample size have given the same ranks as

    that of female strata that is, 5,4,3,2,1 for TV, billboard, newspaper, internet

    and radio with 5 being the highest and 1 being the lowest.

    Table 6 - Descriptive Statistics Q3 (Male)

    TV Billboard Newspaper

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    Mean 4.4066

    67

    Mean 3.5266

    67

    Mean 2.74

    Median 5 Median 4 Median 3

    Mode 5 Mode 4 Mode 3

    Internet Radio

    Mean 2.1266

    67

    Mean 2.2

    Median 2 Median 2

    Mode 2 Mode 1

    According to the figures shown in table 21 & 22 it can be easily analyzed that

    the count of males ranking TV on the 5th position are less as compared to

    that of the female strata of the sample size where as greater number ofmales have ranked newspaper with the 5th position indicating that men give

    more importance to newspaper advertisements than men where as for

    females TV is a more significant advertisement medium. Another trend that

    can be analyzed is that internet is a medium proffered by males rather then

    females because the male count oft internet is greater than the male count.

    Table 7 - Count Q3 (Male)

    TV Billboard Newspaper

    Rank 5 Count 93 Rank 5 Count 27 Rank 5

    Count

    16

    Rank 4 Count 30 Rank 4 Count 52 Rank 4 40

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    Count

    Rank 3 Count 9 Rank 3 Count 82 Rank 3

    Count

    64

    Rank 2 Count 8 Rank 2 Count 19 Rank 2Count

    25

    Rank 1 Count 10 Rank 1 Count 11 Rank 1

    Count

    5

    Internet Radio

    Rank 5 Count 7 Rank 5 Count 7

    Rank 4 Count 16 Rank 4 Count 12

    Rank 3 Count 19 Rank 3 Count 17

    Rank 2 Count 55 Rank 2 Count 43

    Rank 1 Count 53 Rank 1 Count 71

    Table 8- Count Q3 Female

    TV Billboard Newspaper

    Rank 5 Count 112 Rank 5 Count 16 Rank 5

    Count

    3

    Rank 4 Count 16 Rank 4 Count 80 Rank 4

    Count

    30

    Rank 3 Count 4 Rank 3 Count 30 Rank 3

    Count

    65

    Rank 2 Count 7 Rank 2 Count 15 Rank 2 29

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    Table 9 - Descriptive Statistics Q5 & Q6 (Female)

    Q5

    Mean 2.1133

    33

    Median 2

    Mode 2

    Table 10- Descriptive Statistics Q5 & Q6 (Male)

    Q5

    Mean 2.2333

    33

    Median 2

    Mode 2

    Table 11 - Count Q5 (Female) Table 12 -

    Count Q5 (Male)

    If we analyze the mode value only then the result deduced would be that

    men and women do not perceive advertisements differently but the count

    values presented in the tables above make it very clear that a greater

    Q5

    Count - Yes 38

    Count - No 57

    Count - Sometimes 55

    Q5

    Count - Yes 22

    Count - No 77

    Count - Sometimes 51

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    percentage of men have chosen the response No (Male: 77, Female: 57)

    and an even lesser number of males have responded Yes (Male: 38,

    Female: 22); therefore it holds true that men and women do perceive

    advertisements differently as the number of individuals opting for

    sometimes as a response were more or less equal for both the genders.

    Question 6

    Question 6 determined the extent to which advertisement attracted both the

    gender; the responses were extremely, a lot, somewhat, no and never,

    where as the scores given to the in the data sheet were 1,2,3,4 and 5

    respectively. According to the mode values calculated in table 11 and 10, it

    can be stated that majority of the respondents from both the genders opted

    for the third response which as undoubtedly somewhat. It clearly indicates

    the fact that advertisement does attract the attention of both the genders

    but to a little extent.

    Table 13 - Descriptive Statistics Q6 (Female)

    Table 14 - Descriptive Statistics Q6 (Male)

    Q6

    Mean 2.5333

    33

    Median 3

    Mode 3

    Q6

    Count Extremely 12

    Count A lot 53

    Count Somewhat 80

    Count No 3

    Count Not at all 2

    Q6

    Mean 2.74

    Median 3

    Mode 3

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    Question 7

    This particular question analyzes if brand recall creates a feeling inert

    enough to lead to purchase; the three response for this question were yes,

    no and sometimes and the scores entered into the data entry excel sheet of

    these responses were 1, 2 and 3 respectively.

    Table 17 - Descriptive Statistics Q7 (Female) Table 18 -

    Descriptive Statistics Q7 (Male)

    Q7

    Mean 1.94

    Median 2

    Mode 1

    Q7

    Mean 1.94

    Median 2

    Mode 1

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    The values in the tables show that the most recurring value for this question

    for both the genders was 1; and 1 was the score given to the response Yes

    in this question therefore, it can be said for the entire sample size thatadvertisements do create an inert feeling to try out a product although this

    does not imply that this particular feeling is strong enough to lead to

    purchase as it is very difficult to measure the intensity of the feeling. Anyhow

    the mean value is exactly 1.94 for both the genders because of the fact that

    although the most recurring score was 1, there were individuals who had

    chosen the responses which had been given the score of 2 and 3 ( No and

    Sometimes ) as well.

    Table 19 - Count Q7 (Female)

    Table 20 - Count Q7 (Male)

    Q7

    Count - Yes 74

    Count - No 11

    Count - Sometimes 65

    Q7

    Count - Yes 61

    Count - No 37

    Count - Sometimes 53

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    But if we critically analyze the independent count figures for both genders

    than it can be stated that the count for the response No was greater by 26

    counts which means that although the most recurring score was 1 but a

    greater number of males responded that advertisements were not effective

    enough o create an inert feeling to purchase a product. Additionally the

    count of females for the response Yes was also greater than that of the

    males and so it can be deduced that females are more prone to being

    effected by the advertisements than men.

    Question 8

    This question basically analyzes the fact that how often the purchase

    decision of a buyer is based on advertisement recall; the provided responses

    were mostly, often, rarely and never and the scores given were 1, 2, 3 and 4

    respectively. The descriptive statistics of the independent scores of both the

    genders have been mentioned below:

    Table 21 - Male Descriptive statistics (Q8) Table 22 Female

    Descriptive Statistics (Q8)

    Q8

    Mean 2.7466

    67

    Median 3

    Mode 3

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    The most recurring value (Mode) is 3 for both the genders and this was the

    score given to the response Rarely among the total four responses; this

    actually means that the majority of the respondents out of the total 300sample size rarely based their purchase decision on their brand recall.

    Additionally the mean value of Q8 for the female respondents was 2.7

    whereas that of the male strata was 2.6 approximately, therefore it can

    safely be said that both the values are roughly equal for both the major

    stratas and hence brand recall rarely leads to purchase. The difference of

    16% between the mean value for both the genders (male: 2.74 and female:

    2.58) is because of the fact that females have a greater brand recall capacitythen men as analyzed in question number 9, 10 and 11; it can be assumed

    that the greater brand recall capacity of women results in the mean which is

    lower than that of the male mean value but it anyhow remains in the range

    of 2.5 and 3 referring to the earlier mentioned fact that males and females

    rarely based their purchase on brand recall.

    Question 9,10,11

    Female

    Q8

    Mean 2.58

    Median 3

    Mode 3

    Q 9 (5/5) Q 10

    (10/10)

    Q 11 (10/10)

    Mean 4.28 Mean 7.0533

    33

    Mean 7.6066

    67

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    marketing expenditure targeted at females by the same percentage so that

    their campaigns can be more efficient as the brand recall of females is much

    better if compared to men; although it has yet to be analyzed if brand recall

    leads to purchase as well.

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    CHAPTER 6

    CONCLUSION &

    RECOMMENDATIONS

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    Based on all the findings and analysis, we have come to the following

    conclusions:

    Women are easier to target and affect through marketing due to their

    higher emotional quotient and TV exposure. It is also more beneficial

    to target women as their brand recall was also proved to be better so

    this obviously means that they are more prone to spread the products

    awareness through word of mouth. Due to these reasons, companies

    should spend a greater proportion of their marketing budget on

    targeting women through adverting campaigns based on emotional,

    humorous and celebrity endorsed themes.

    TV and billboards are the most effective mediums for marketing to

    consumers belonging to both the genders.

    It is not necessary that brand recall leads to purchase but still

    promotion is important and effective in terms of creating awareness

    and recall potential in the consumers.

    Women have a more spontaneous buying behavior as compared to

    men so point-of-sale advertising can be a point of focus for the

    companies.

    Men and women perceive advertisements differently so different

    advertising themes are important to target both these genders moreeffectively.

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    APPENDICES

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    STRATA WISE CHARTS ( FINDINGS)

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    HYPOTHESIZES WISE CHARTS (ANALYSIS)

    Hypothesis-I Women have more spontrnous buying habits as compared to men.

    Q1 ) Do you plan your shopping: do you make a shopping list?

    Q2 ) Do you stick to what you have planned for shopping?

    Hypothesis-IIMen and women percieve advertisments differently.

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    Q3 ) Which advertising medium do you think is most effective? (Rate, 5 being

    the highest, 1 the lowest)

    Q4 ) How would you rate the following advertisement theme? (5 being the

    highest, 1 the lowest)

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    Q5 ) Do you think that advertisements give a true picture of

    products/services being marketed?

    Q6 ) To what extent do you think that advertising attracts your attention?

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    Hypothesis-III Brand recall leads to purchase.

    Q7 ) Did an advertisement ever create an inert feeling to try out a product?

    Q8 ) How often is your purchase decision based on an advertisement recall?

    Hypothesis-IV Women have better brand recall as compared to men.

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    Q9 ) Which brand comes to your mind from the following colors? (List as

    many as you remember)

    Q10) Fill in the following blanks:

    Qno:11) Which

    advertisement

    comes to your

    mind when youthink of the

    following

    celebrities. (List

    as many as you remember)

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    SURVEY

    H-I Women have more spontaneous buying habits as compared to

    men.

    Q1 ) Do you plan your shopping: do you make a shopping list?

    Yes

    No

    Sometimes

    Q2 ) Do you stick to what you have planned for shopping?

    Yes

    No

    Sometimes

    H-II Men and women perceive advertisements differently.

    Q3 ) Which advertising medium do you think is most effective? (Rate, 5 being

    the highest, 1 the lowest)

    TV ________

    Billboard ________

    News paper ________

    Internet ________

    Radio ________

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    Q4 ) How would you rate the following advertisement theme? (5 being the

    highest, 1 the lowest)

    Humorous ________

    Informative ________

    Adventurous ________

    Emotional ________

    Celebrity endorsed ________

    Q5 ) Do you think that advertisements give a true picture of

    products/services being marketed?

    Yes

    No

    May be

    Q6 ) To what extent do you think that advertising attracts your attention?

    Extremely

    A lot

    Somewhat

    No

    Not at all

    H-III(a) Brand recall leads to purchase.

    Q7 ) Did an advertisement ever create an inert feeling to try out a product?

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    _____________________ Piyo aur jiyo

    _____________________ Connecting people

    __________________ ___ ab sab keh dou

    _____________________ thand hai tou kia hua

    _____________________ Brrrrrrrrrrrrrrrrrrrr

    _____________________ Do the Dew

    _____________________ the smart call

    _____________________ Hits hard

    Qno:11) Which advertisement comes to your mind when you think of the

    following celebrities. (List as many as you remember)

    Reema ________________________________

    Amna Haq ________________________________

    Ali Zafar ________________________________

    Shaan ________________________________

    Atif Aslam ________________________________

    Iman Ali ________________________________

    Ali Azmat ________________________________

    Reesham ________________________________

    Mahnoor Baloch ________________________________

    Shahid Afridi ________________________________

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