Admin  for  JD  Edwards    

             Admin  exper3se  

     System    Administra.on  

     OMW  Setup  and  

 Configura.on  

Package    Management  

System    landscape    design  

   Service  and    So=ware    updates  

 

Front  end    administra.on  

 

 CNC  support   Installa.ons   Database    administra.on  

 

High    Availability  

 

Security    

Print    Management  

 

JDE  Installa.on  

Installation and configuration of Deployment server  

Installation and configuration of Enterprise servers

Setup of Development / CRP / Production Environments

JDE  System  Administra.on  

Development, data conversion and production support  

Package Build and deployment, Job Management, Alternate Language Installation

Application of ESU, ASUs and service packs

JDE  Front-­‐end  Administra.on  

Citrix farm Installation and support

JD Edwards JAS Installation, configuration and support

Virtualization of JD Edwards

High  Availability  Implementa.on  

Failover architecture implementation

HP MCSG implementation, MIMIX, F5

Backup Management Performance / Alert Management Disaster Recovery Implementation

JDE  Service  &    So=ware  Updates  

Upgrade to the latest release of JD Edwards

Tools upgrade

Platform upgrade

             Admin  offerings  

OMW  setup  and  configura.on  

Plan and configure project promotion lifecycle  

Configuring user roles and expected activities

Configure rules, object saving options , notification, worksheets and logs

Support  Pre Go-Live surface test, post go live trouble shooting  

Full lifecycle implementation support

End-user support and package developments

Security  Planning  and  implementa.on  

JDE Security setup and support, Performance tuning  

Defining user security  

Security analysis report generation

Print  management   Defining the printer setups

Assigning the printer and supporting the print activity

System  Landscape  Design  

Hardware sizing including servers, Failover architecture, Network architecture and Desktops Recommendations  

OS Installation and configuration

Storage Sizing and Management

Database    Administra.on  

Database sizing and Installation, SQL tuning

Database Performance Tuning, Data Refresh

             Admin  offerings  

             Features  of              Admin  

1  Global  Reach  –  Our  delivery  centers  are  capable  of  providing  24  X  7  support  across  the  globe  in  mul.ple  languages  

2  Best  shore  –                  CNC  is  a  program  which  can  be  executed  from  any  loca.on.  The  bring  costs  down,  we  provide  remote  CNC,  but  it  also  has  the  flexibility  of  onsite  presence  as  needed  

3  Client  specific  support  model  –  Although  we  have  carved  out  packages  to  pick  from,  we  work  with  each  client  to  determine  the  need,  depth  and  breadth  of  support.    

4  Low  costs  –  Due  to  our  packaged  approach  and  remote  opera.ons,  we  are  able  to  bring  a  big  cost  advantage  along  with  a  flexibility  to  pick  and  choose  services  

             What  does            Admin  offer  

Offerings    CNC  Vanilla    CNC  Plus    CNC  Extended    CNC  Infinity  Package  Builds/Management   X   X   X   X  

Security  Changes   X   X   X   X  New  User  Setup/Changes   X   X   X   X  Error  Log  Review   X   X  Health  Checkups   X  Data  Refresh   X  ESU  installs   X   X  Coordina3ng  Maintenance  Ac3vi3es-­‐  OS/DB  

X   X  

Run  book  Maintenance   X  Performance  Audits   X  Support  for  Third  Party  Tool  Maintenance  (DC  Link,  Create,  Forms  etc.)  

X  

Support  for  Business  Services  and  Third  Party  Integra3on  

X  

CNC  Bucket  (hours/month)   60   80   120   160  

Frequency   Monthly   Monthly   Quarterly   Half  Yearly  

We  would  love  to  talk  to  you  about  

Work    we  do  

People    with  us  

Projects    accomplished  

Our    passion    

Solu3ons    we  create  

Cer3fica3ons    we  hold  

475 Wall Street, Princeton NJ 08540 +1- 979 - 272 - 4748