Sector in Focus :Public Transport

Education and Career Guidance (ECG)

Information on thePublic Transport

Sector

Public Transport in Singapore~ mot.gov.sg

(Video) Go Behind the Scenes to Learn About MRT Operations!~ LTA Singapore Youtube Channel

(Video) Singapore Land Transport System~ LTA Singapore Youtube Channel

Information on thePublic Transport Sector

(Video) SMRT Renewal Efforts~ SMRT Youtube Channel

(Video) Behind the Scenes of SMRT Bus Operation~ SMRT Youtube Channel

The Statistics Behind SMRT Rail Operation~ SMRT Youtube Channel

Video 1 Video 2(Video) The People Looking into SMRT Operations~ SMRT Youtube Channel

Singapore’s Public Transport Must Make Quantum Leap Forward~ Channel News Asia (Apr 2016)

Information on thePublic Transport Sector

Manpower Plan to Attract, Train, Retain Bus Captains Launched~ TODAY Online (May 2016)

Overview of the Public Transport Industry in Singapore~ ssg.gov.sg

SkillsFuture Earn and Learn Programme Leading to Part Time Diploma in Engineering (Rapid Transit Technology)~ sp.edu.sg

Jobs in thePublic Transport Sector

Jobs in the Public Transport Sector can be categorised into 3 broad areas :

1) Operations

– Manager, Operations

– Executive, Operations

– Traffic Controller

– Communications Controller

– Station Manager

– Senior Manager, Land Transport Operations Centre

2) Engineers

– Technical Officer (Bus workshop)

– Engineer, Permanent Way

– Engineer (Facilities Management)

– Technical Officer, Power

– Engineering Officer, Geotechnical and Tunnels

– Senior Engineer, Vehicle Engineering

3) Customer Service Executives

– Customer Service Officer

– SMRT Service Champion

– Bus Captain

… and many more.

This month, we will focus on a few of these jobs.

(Video) Those Who Move Us –People Behind Our Public Transport~ LTA Singapore Youtube Channel

Bus Captain

Driving people to their destinations!

• Follow predetermined routes and time schedules to transport people within a town or from one town to another.

• Inspect buses before beginning each trip.

• Adjust bus temperatures for the comfort of their bus passengers.

• Stop at bus stops to pick up and let off passengers.

• Answer questions about bus schedules and routes.

Entry Requirements for Bus Captain

• Have an omnibus driver’s vocational license or general bus driver’s vocational license with a clean record.

• Pleasant personality.

• Good communication and interpersonal skills.

• Able to speak more than one language.

• Good driving record.

Learn More about the Job of aBus Captain

(Video) Hear From Our Chief Bus Captains Mr Seah!~ SMRT Youtube Channel

(Video) Appreciating Our Night Rider Bus Captain Mr Toh!~ SMRT Youtube Channel

(Video) Meet Our Cool Chief Bus Captain Mr Krishnanraw!~ SMRT Youtube Channel

(Video) Meet Our Heroic Bus Uncle Mr Tan!~ SMRT Youtube Channel

See Our Bus Captain lauded for selfless act.~ The Straits Times

Service Ambassador

Make it a great day for passengers!

• Attends to customer’s enquiries, feedback and perform service recovery.

• Performs crowd control.• Assists Commuters to board the

buses.

Entry Requirements for Service Ambassador

• GCE N/O Levels.

• Good customer service skills.

• Able to commit to shift work.

Learn More about the Job of aService Ambassador

(Video) Day in the Life of a Service Ambassador -David!~ SMRT Youtube Channel

(Video) Meet Our Service Ambassador –Auntie Haslina!~ SMRT Youtube Channel

Read the Heartwarming Story of a Young Boy with the “MRT Uncle”~ The Straits Times (Apr 2016)

Station Manager Ever wonder what they do in the station control?

• Be responsible for the detailed daily operation of all facilities and services in a station.

• Handle and assist in all incidents and emergencies.

• Conduct regular inspection and monitoring of station premises to ensure that facilities, equipment and structures are in good working condition.

• Respond to station, train and track related incidents to ensure the safety and security of passengers.

Entry Requirements for Station Manager

• Diploma in an engineering discipline.

• Holder of a Nitec in an engineering discipline may work as an Assistant Station Manager.

• Genuine passion, energy and enthusiasm for a frontline customer service job.

• Enjoy meeting people and handling technology systems and equipment.

• Ability to handle emergency situation in a calm and swift manner.

• Able to do shift work.

Learn More about the Job of a Station Manager

(Video) Watch how Station Manager Mark Brightens the Day for a Young Commuter~ SMRT Youtube Channel

(Video) Meet Station Manager Jason~ SMRT Youtube

Channel

(Video) The Story of Assistant Station Manager Nurulhuda Binte Sarbini

~ SMRT Youtube Channel

MRT Engineer Making sure that everything is in good working condition!• Engineers are needed in various

aspects of MRT operations.• Depending on the area of

responsibility, an engineer will be responsible for maintenance and renewal of the MRT systems.

• Plan and carry out works in accordance with relevant quality procedures, specifications and work safety manual and railway operation procedures.

Entry Requirements forMRT Engineer

• Degree in Mechanical, Electrical and Electronics, Mechatronics Engineering or other related fields.

• Holder of Diploma in Engineering (Rapid Transit Technology) or other related fields may work as an Assistant Engineer.

• Holder of Nitec in Rapid Transit Technology or other related fields may work as Technical Officer or Technician.

• Good interpersonal and communication skills.

• Able to work night shift.

• Demonstrate high degree of independence and good initiative.

Learn More about the Job of aMRT Engineer

(Video) Ensuring the smooth running of our MRT System~ SMRT Youtube Channel

(Video) SMRT Service Champion – Assistant Engineer Ali Bin Abdullah~ SMRT Youtube Channel

Operators Woo Engineers with Higher Salaries, Better Training~ The Straits Times (Oct 2016)

$12.5m Fund to Groom Talent in Transport~ The Straits Times (Nov 2015)

To Find Out More• Login to MySkillsFuture Students Portal to find out more about many other occupations.• https://www.myskillsfuture.sg/content/student/en/secondary/world-of-work/industry-landscape.html

Acknowledgements• Royalty free Images are from: www.freedigitalphotos.net, www.pixabay.com• Other images and resources are obtained from :• Maritime and Port Authority of Singapore (MPA) YouTube Channel

• Workforce Singapore YouTube Channel

• Maritimecareer YouTube Channel

• TODAYonline.com

• www.straitstimes.com• www.customs.gov.sg

• www.mti.gov.sg

• www.skillsfuture.sg

• www.wsg.gov.sg

• sla.org.sg• www.insis.com

• www.marinetimesgconnect.sg• marineinsight.com

• marinecareers.com.sg

• marinenexus.com

The information contained herein are for non-profit educational uses only

Visit Teck Whye Secondary School website to find out more

about your future pathways and other useful links:

http://teckwhyesec.moe.edu.sg/students/education-and-

career-guidance/