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EC 691 - Business Project
MASTER OF BUSINESS (ELECTRONIC COMMERCE)MASTER OF BUSINESS (ELECTRONIC COMMERCE)EC 691 – Business ProjectEC 691 – Business Project
Deliverable 6: Group PresentationDevelop Online Tutorial Class for
Primary School Student for SUN-TECH BUSINESS SYSTEMS LIMITED
To: Pf. David EganDr. Martin WestDr. Danny Kilis
By: Team Innovation
Team Members:
CHIU King Ho, Anthony (12163953 ) DON Sheung Yiu, Manfield (12164147) HO Tat Ming, Max (12164079) LAM Siu Yee, Judy (12162183) LUI Lai Mui, Polly (12162523)
Logo Source: Curtin University, Sun-tech Business Systems Ltd.
EC 691 - Business Project
IntroductionJob AllocationJob Allocation
EC 691 - Business Project
Client Background…(Introduction)Client Background…(Introduction) Introduction
EC 691 - Business Project
Before Intervention
EC 691 - Business Project
Competitors Research Centers HW/SWSuppliers
EducationalParty
StudentGovernment ParentsPrimarySchools Teachers
Customer Service Function
After Sales servicesSystem installationand commissioning
On-line ServicesCompliant return
Purchasing FunctionMaterials fm suppliers/
Wholesalers/IntermediariesReceiving, Storing &
Disseminating
Inventory Control Function
Order Process Function
Design & Develop Function
Sales & Marketing Function
Ad & promotionMarket Research &
Planning & development
HR Fn
IS/IT Fn
Finance & A/C Fn
LabourMarket
Develop the Area of ConcernDevelop the Area of ConcernThe First stage is to develop the area of concern by following steps :
Understand all external entities;
Study the relationship between different entities
and internal functions;
Formulate the environmental context
diagram;
Formulate the Functional Context Diagram
Source: System Development SD503 Curtin University.
Before Intervention
EC 691 - Business Project
AREAS OF REVIEW
•ACTION RESEARCH
•EPISTEMOLOGICAL VIEW
•CHANGE MANAGEMENT
Literature Review
EC 691 - Business Project
(Jayaratna, 1994)
Literature Review
EC 691 - Business Project
ACTION RESEARCH
“A family of research methodologies whichpursue action (or change)
andresearch (or understanding) at the same time”
(Dick, Bob 1999)
Literature Review
EC 691 - Business Project
(Kemmis, cited in Dorothyt 1995)
Literature Review
EC 691 - Business Project
Know and understandthe organization’s needs,expectations anddesires.
Know about thebusinessenvironment.
Be able to think and actstrategically about theuse of IT and IS.
Identify information support& communication needs.
Know about current andfuture use of IT and IS Think strategically about
changes management.
Analysis &Anticipatechange relatedproblems
Know about the introductionand effect of change.
Manage thechange.
Evaluate theorganizationimpact.
Implement the appropriateinformation systems.
Appreciate theorganizationculture.
Satisfy them via the userdevelopment of appropriatetechnology.
An Epistemological View of Information Management
(Grant, 1996)
Literature Review
EC 691 - Business Project
IndividualInteractions Group
Interactions
Mission
ResponseGoals
Formal Codes ofBehaviour
Informal Codes ofBehaviour
Values
Rites andRituals
Structuresand Roles
EthicalIssues
IndoctrinationProcedure
Reprisals
CorporateCulture
(Adapted from Sinclair, 1994)
Literature Review
EC 691 - Business Project
Know and understandthe organization’s needs,expectations anddesires.
Know about thebusinessenvironment.
Be able to think and actstrategically about theuse of IT and IS.
Identify information support& communication needs.
Know about current andfuture use of IT and IS Think strategically about
changes management.
Analysis &Anticipatechange relatedproblems
Know about the introductionand effect of change.
Manage thechange.
Evaluate theorganizationimpact.
Implement the appropriateinformation systems.
Appreciate theorganizationculture.
Satisfy them via the userdevelopment of appropriatetechnology.
An Epistemological View of Information Management
(Grant, 1996)
Literature Review
EC 691 - Business Project
During Intervention
EC 691 - Business Project
After InterventionSystem InfrastructureSystem Infrastructure
Learning Management System (LMS)Learning Management System (LMS)
Content DevelopmentContent Development
Content Development
LMS
Virtual classe-InterviewSelf-paced exerciseCollaboration
LMS
i-Tutoringsolutions tostudents
Registration, tracking, virtual class, assessment and reporting.Registration, tracking, virtual class, assessment and reporting.
EC 691 - Business Project
After InterventionLearning Management System Learning Management System (LMS)(LMS)
Features:Features:Registration and enrolmentRegistration and enrolment
Class schedulingClass scheduling
Self-paced exerciseSelf-paced exercise
AssessmentAssessment
Learning History TrackingLearning History Tracking
ReportingReporting
Chat roomChat room
Live eventsLive events
ManagementManagement
EC 691 - Business Project
After InterventionLearning Management System Learning Management System (LMS)(LMS)
Two Options available:Two Options available:Hosting modelHosting model
Installed modelInstalled model
EC 691 - Business Project
After InterventionHosting ArchitectureHosting Architecture
Internet
Hosting vendor LMS and data centre
Sun-Tech
Content server
Server database
EC 691 - Business Project
After InterventionInstalled ArchitectureInstalled Architecture
Internet
Sun-Tech data centre
Server and content server
EC 691 - Business Project
After InterventionHosting vs. Installed ModelHosting vs. Installed Model
Hosting Hosting modelmodel
Installed modelInstalled model
SoftwareSoftware NoNo YesYes
HardwareHardware NoNo YesYes
Support & Support & MaintenanceMaintenance
NoNo YesYes
StaffingStaffing NoNo YesYes
Investment costsInvestment costs RecurringRecurring Hardware and Hardware and softwaresoftware
Site Site customizationcustomization
LimitedLimited HighHigh
SecuritySecurity Third-partyThird-party Sun-TechSun-Tech
EC 691 - Business Project
After InterventionIssues ariseIssues arise
Different opinions on Hosting vs. Installed Different opinions on Hosting vs. Installed modelmodel
Easy to jump to conclusion of using Hosting Easy to jump to conclusion of using Hosting model due to:model due to:– low investment costslow investment costs– Easy maintenanceEasy maintenance– quick implementationquick implementation
EC 691 - Business Project
After InterventionProblems resolving approachProblems resolving approach
Proposed solution
Different perceptionsDifferent perceptionsHosting solutionHosting solutionInstalled solutionInstalled solution
Research Share our viewsShare our viewsDiscuss with Team SupervisorDiscuss with Team SupervisorContinue to do researchContinue to do research
Analysi & Reflection
Analyze research resultsAnalyze research resultsSun-Tech’s value chainSun-Tech’s value chainGain insightsGain insights
mak
e chan
ges
EC 691 - Business Project
After Intervention
EC 691 - Business Project
Conclusion