EA at CSU - EA at CSU - A JourneyA Journey

• What we trying to solve• Where we are on the journey

Mike Rebbechi

Executive Director, IT

Charles Sturt University

The Premise for EA at CSUThe Premise for EA at CSU

“An intelligent organisation will be a successful organisation”

EA for CSU is not an IT thing – it is a business thing

Things we hear around our campuses!Things we hear around our campuses!

That decision has a direct That decision has a direct bearing on me! - If only bearing on me! - If only

they had asked!they had asked!

What in the hell is IT What in the hell is IT up to now!up to now!

What would the Senior What would the Senior Executive know about the Executive know about the

issue anyway?issue anyway?

Facilities are hopeless – Facilities are hopeless – all we want is a few walls all we want is a few walls removed!removed!The bloody library – The bloody library –

they are so demandingthey are so demanding

The problem with this The problem with this place is that you never place is that you never know what is going on!know what is going on!

What half wit decide that!What half wit decide that!

Some things I think we need to accept!Some things I think we need to accept!

Very few if any of us know Very few if any of us know much about the business of much about the business of others in our organisationothers in our organisation

Regulators and decision Regulators and decision makers very often don’t know makers very often don’t know much about the issue they are much about the issue they are deciding upondeciding upon

We rarely know who else is We rarely know who else is worrying about the same things worrying about the same things we are worrying aboutwe are worrying about

We rarely know enough to know We rarely know enough to know how little we knowhow little we know

We mostly under-estimate the complexity of our organisations

Many of our institutions are managed to an alarming extent by “gut feel”

The more complex the organisation the less accurate is the gut

The Solution – biting the bullet!The Solution – biting the bullet!

• We all have to stop “side stepping” the issue of complexity – we need to stop trying to find work-arounds

• We need to accept that our organisations are complex

• We need to accept that informed decision making is not possible without a thorough knowledge of the organisation

• We need to convince decision makers that EA can improve their decision making.

CSU’s approach to EACSU’s approach to EA

"If you hold a cat by the tail "If you hold a cat by the tail you learn things you cannot you learn things you cannot

learn any other way.“learn any other way.“Mark Twain

You get scratched and spat upon – but you do learn a hell of a lot about cats

So what is EA for CSU?So what is EA for CSU?

EA for CSU is about gathering, documenting, modelling and understanding the organisation

Our DreamOur Dream

• An enterprise modeller will sit with the Senior Executive of the University when it is making decisions.

• Competitive budget processes will be a thing of the past

• A new Vice Chancellor will consult the enterprise model before making a change

Is EA actually a new concept?Is EA actually a new concept?

• Suzuki – NPC address on Wednesday 25th October

• An architect and spaces• Engineers and structural elements• All of them want to know how everything fits

together• We have always produced artefacts• The more complex the object the more detailed

the artefacts.

Of Course Not!Of Course Not!

Will EA have an effect on Will EA have an effect on the Organisation?the Organisation?

• It will change behaviours of our decision makers

• It will change the behaviours of our regulators

• It will change organisational structures

• It will change the IT organisation as we know it

The JourneyThe Journey

1990-1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

A technology focussed group

Can will do it better?

CSU IS Now we have the cat by the tail

WPI

CSU IA

How are the staff feeling on the journey

DAP

DG

Data Architecture Project

WPI WPI

CSU IA

EAPG

EIG

Restructure

QuestionsQuestions