E-GOVERNANCE

DEFINITION OF E-GOVERNANCE E-Governance is the application of Information and Communication

Technology (ICT) for delivering government services, exchange of

information communication transactions, integration of various stand-alone systems and services between

Government-to-Citizens (G2C), Government-to-Business (G2B), Government-to-Government (G2G)

as well as back office processes and interactions within the entire government frame work.

NATIONAL E-GOVERNANCE PLAN "Make all Government services accessible to the common man in his

locality, through common service delivery outlets, and ensure efficiency, transparency, and reliability of such services at affordable costs to realise the basic needs of the common man"

e-Governance in India has steadily evolved from computerization of

Government Departments to initiatives that encapsulate the finer points

of Governance, such as citizen centricity, service orientation and transparency.

E-GOVERNANCE INFRASTRUCTURE

State Wide Area Network (SWAN) State Data Centre Service Delivery Gateway Common Services Centres

STATE WIDE AREA NETWORK Started in March 2005 Investment of Rs. 3334 cr. Under this scheme technical and financial help is provided

to states to establish SWAN This is to connect all the states together upto a block level

in vertical hierarchical structure The connection is with the bandwidth of 2 MBPS per link States can enhance the bandwidth upto 34 MBPS National Knowledge Network- Guj, TN, AP, Karnataka

IMPLEMENTATION MODELS Option 1 – PUBLIC PRIVATE PARTNESHIP

OPTION 2 – NIC MODEL

STATE DATA CENTRE Core infrastructure of e-governance Proposes proper infrastructure to

provide G2G, G2C and G2B services Services are rendered through common

delivery platforms such as SWAN and Common service centre

Investment of Rs. 1623.20 cr over a period of 5 yrs

SERVICES OF STATE DATA CENTRE Secure Data Storage Online delivery of services Citizen information Disaster recovery Remote Management Services Integration

SERVICE DELIVERY GATEWAY

NSDGSSDGMSDG

NSDG(NATIONAL E-GOVERNANCE SERVICE DELIVERY GATEWAY)

All government services available to a common man

Ensure efficiency and transparency The basic aim is to cooperate,

collaborate and integrate information across centre, state and village levels

Acts as a standard based messaging switch to exchange data across various levels

VISION Provide online services to citizens,

businesses and government Avoid Point to point connection

between the departments i.e. Create a mesh

Provide a standardised interfacing, messaging and routing switch

OBJECTIVES Core infrastructure to achieve standard

based interoperability Building a government central gateway Act as a catalyst in building a standard

based e-governance services Enabling integrated service delivery

and service oriented architecture Encouraging competition

SSDG(STATE E-GOVERNANCE SERVICE DELIVERY GATEWAY

SSDG

MSDG(MOBILE GATEWAY SERVICE DELIVERY

Deliver services over mobile devices Set of mobile based services Developed by IIP/IIS (Interoperability Interface

Protocol/ Interoperability Interface Specifications)

Integrated with backend departments through NSDG/SSDG connect to mobile based services

COMMON SERVICES CENTRES

Agriculture Services Education & Training Services Health Services Rural Banking & Insurance Services Entertainment Services Utility Services

National e-Governance Division (NeGP)

Facilitating implementation of NeGP by various Ministries and State Governments

Providing technical assistance to Central Ministries and State Line Departments

Human Resource Development, Training and Awareness Building

Examine issues such as framework, standards, sharing of common infrastructure etc.

SERVICES

Services for Citizens Services for management Services for Government Services by State e-Transactions

For Citizens

Better delivery of services and information. Quick service delivery at a decentralized

level. Improved communications. Simplification of procedures. Opportunity for greater participation in

decision-making. Improved interaction with municipal

government at different levels.

For Management (Mayor, Commissioner, Standing Committee)

Availability of standardized and meaningful MIS on timely basis across all departments

Appropriate and timely analysis and decision-support mechanism.

Ability to monitor and track programs, services, and revenues effectively and on a timely basis.

E- GOVERNANCE IN GUJARAT

Project & Initiatives: Awarded for Best e-Governance, Gujarat is a

frontline State in the implementation of e-governance policies & projects and setting up of key infrastructure for E-Governance.

Gujarat is an aspiring leader with e-readiness Initiatives with the IT Policy 2006-2011. Gujarat has been position at L2 Stage ICTs.

GUJARAT STATE DATA CENTRE

Government of Gujarat has set up Gujarat State Data Center (GSDC) in Gandhinagar, the State capital. GSDC includes 2600 sq. ft of server & storage area, 600 sq. ft of connectivity zone and 1300 sq. ft of control room & utility area. GSDC has been connected to all the Government offices through GSWAN infrastructure.

SICN (SACHIVALYA INTEGRATED COMMUNICATION NETWORK)

SICN is a network owned by Government of Gujarat for their Voice Communication needs. This network is spread in capital of Gujarat Gandhinagar connecting almost all the Govt.

E PROCUREMENT It introduced for all the purchases and

procurements in all the Government departments, Nigams and Societies under the administrative control of the State Government.

It is online bidding system.

E-CITY

the Ahmedabad Municipal Corporation (AMC) grew from an area of 52.49 Sq.Km. (in 1950) to 190.84 Sq.Km. (in 1991) over 43 wards.

The urban agglomeration is spread over 259.63 Sq.Km.

HEALTH MANAGEMENT INFORMATION SYSTEM

HMIS is to build trust and confidence for the general hospitals in the hearts of the citizen of the state by providing efficient and quality health services through IT application.

This Project is undertaken by Department of Health and Family welfare.

E-GRAM – VISHVAGRAM

• Since 2004-05, Government of Gujarat under the E-GRAM Project has decided to equip all the 3 tiers of Panchayats and in particular, each and every Village Panchayat (VP) with computer hardware & software and other necessary peripherals in a phased manner.

• Certificates of birth, death, income, caste, domicile, property, residence proof, agriculture, tax collection, family information etc.

SWAGAT ONLINE

(State Wide Attention on Grievances through Application of Technology)• On the 4th Thursday of every month applicants arrive at the Chief Minister’s Office in the morning. Grievances are scrutinized, registered and instantly transmitted online to the concerned authorities at the Secretariat level, District level and Sub-District level, whereupon the authorities input their replies by afternoon on the same day.

GSWAN (GUJARAT STATE WIDE AREA NETWORK)

Gujarat State Wide Area Network (GSWAN) is one of the largest IP based Multi Service (Voice, Data and Video) IT infrastructure connecting 26 Districts, 225 Talukas to State capital Gandhinagar.

G. SERVICES IN GUJARAT

1 . Mahitishakti

•Information on ongoing schemes.•Grievance Redressal Forum.•Electronic form submission for applications.•List of over 1000 tested blood donors with details of their group.

2 . Online Application Forms•Browse, locate and view the Forms pertaining to Govt. of Gujarat•Bilingual (English and Gujarati) option to browse the application form

3 . Government Resolutions (GR) Book Online•To browse, locate and view the Government of Gujarat resolutions•Bilingual option to browse the GRs either in English or Gujarati•Facility to add most commonly used GRs in your favourites

4 . Gujarat Bank of wisdom•Post your suggestions and advice to the Government of Gujarat•Participate in monthly chat forum with government officials, experts from the government to discuss on the topic of the month

5 . Online Registration with Employment Exchange

•Online registration facility•Advertisement information•Information training programme•Online employment status check•Employment News and guidelines

6 . E-City •Information on all the following citizen services can be availed from any counter in any of the civic centers.

•Birth and Death Registration•Building Plan,•Primary Health and Education•City cleanliness, water supply, sewage, road, street-lights, parks and garden•Payment of utility taxes

7 . Jan Seva Kendra•90 different kinds civic services, 44 types of affidavits.•Services include land related issues, supplies related matters, revenue collection, grant of licenses, issue of certificates, Right-to-information cases and affidavits•Online Status Check and Form Download

8. E-Dhara•Computerized copies of land-holding documents•Issuance of Right of Record (ROR)  to farmers•Detailed reports of land use, source of water, type of electrical equipment fitted, trees etc.

9 . Registration of Documents•Registration of Deeds•Valuation of Properties•Preservation of Documents•Search for Transactions

10 . SWAGAT in Gujarat•On the 4th Thursday of every month applicants arrive at the Chief Minister’s Office in the morning. •Grievances are scrutinized, registered and instantly transmitted online to the concerned authorities at the Secretariat level, District level and Sub-District level, whereupon the authorities input their replies by afternoon on the same day.

11 . E-Gram Viswa Gram Project

•The Viswa Gram project module "e-Gram Panchayat Monitoring System" is for maintaining record of village information of all family’s data and issue of necessary certificates to citizens.

•Income, Caste, Domicile, birth, Death, Character, below poverty line (BPL) etc.