EFFECTIVE SUPERVISION

Prime Impact Consult

www.piconsultingltd.com

Sub-Titles

MAJOR FUNCTIONS OF SUPERVISORS ISSUES HAMPERING EFFECTIVE SUPERVISION THE HOWS OF EFFECTIVE SUPERVISION

Our Actions - the how and when we respond as supervisors

Our Benefits - the what and why we think as we do as supervisors.

Our Character - the who and whose we are as supervisors

CONCLUSION

INTRODUCTION

Supervision in the context of this workshop is a sacred trust because of the lives and future of the young ones that are ultimately involved.

By the way we supervise, we may ultimately turn out

citizens that are either Perplexed Frustrated Rebellious or Responsible

MAJOR FUNCTIONS OF SUPERVISORS

Supervisors typically Are responsible for their report’s progress

and productivity in the organisation Have strong working knowledge of the

activities in their groups

MAJOR FUNCTIONS OF SUPERVISORS

Supervision of a group of employees often includes:-

Conducting basic management skills which include decision making, problem solving, planning, delegation and meeting management.

Organising their department and teams

MAJOR FUNCTIONS OF SUPERVISORS

Noticing the need for and designing new job roles in the group

Hiring new employees Training new employees

MAJOR FUNCTIONS OF SUPERVISORS

Employee performance management, which include setting goals, observing and giving feedback, addressing performance issues, firing employees etc.

Conforming to personnel policies and other internal regulations

MAJOR FUNCTIONS OF SUPERVISORS

Supervisors are therefore involved in the management of

Human Resources – Paid and Volunteer Financial Resources Physical Resources

MAJOR FUNCTIONS OF SUPERVISORS

For each officer here, aiming to succeed as an

effective supervisor, it is important to honestly

ask yourself and answer the following

questions :- What does it mean to supervise in my

unique role? What would effective supervision look like in

my place of assignment?

ISSUES HAMPERING EFFECTIVE SUPERVISIONSuccessful and effective supervision is not just

a • ‘doing’ thing; it is a ‘being’ thing. • function of techniques and talent.

It involves • personal character. • Acts/actions.

ISSUES HAMPERING EFFECTIVE SUPERVISION Generally most workers experience

difficulties in supervision because most

assume and believe that supervision is in

adopting any of the following style and

principles: - Position occupied which defines the central

question as “where do you stand in the organisational hierarchy?

ISSUES HAMPERING EFFECTIVE SUPERVISIONWe experience difficulties in supervisionbecause most assume and believe that supervision is in The degree of authority to guard or grant

access to resources. It leads to “might makes right” mentality.

“How much charisma do you possess?” as central, and gauges effectiveness by gaining personal influence.

ISSUES HAMPERING EFFECTIVE SUPERVISIONWe experience difficulties in supervision

because most assume and believe that

supervision is in Sustaining conformity to bureaucratic

regulations. “How do you find your way through the procedures?”

“What consensus do we have and or can we build consensus?”

ISSUES HAMPERING EFFECTIVE SUPERVISIONWe experience difficulties in supervision

because most assume and believe that

supervision is in Problem – solving capability. It focuses on

“How do we solve the problems we face?” overlooking the human emotions and dynamics present in every complex situation.

ISSUES HAMPERING EFFECTIVE SUPERVISIONWe experience difficulties in supervision because most assume and believe that supervision is in “Who do you know who can do something

for us?” This involves agreements, through clever deal making, seeking brokered deals among competing interests which usually leads to our forsaking other important values.

THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors There are 3 main factors which, if properly

internalised, would provide the abilities for the establishment of effective supervision. These are:-

OUR ACTIONS OUR BELIEFS OUR CHARACTER

THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors ACTIONS : - In his actions the effective

supervisor concentrates on: Sound Hiring principles. The foundation for

organisational success is found in the hiring action. Avoid the “The boy is bad but manage him syndrome”.

THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: In his actions the

effective supervisor concentrates on: Rooting out ineffective performance and

attitudes Dealing especially strongly with character

flaws that threaten the well – being of the organisation.

THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: In his actions the

effective supervisor concentrates on: Dealing especially strongly with character

flaws that threaten the well – being of the organisation.

Pressing and expecting the best and accept nothing less from the people he supervises.

THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: In his actions the

effective supervisor concentrates on: Ensuring that the responsibility of

supervision is performed, even in the face of opposition.

Minimising the time spent on low – return activities

THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors BELIEFS: -These direct (not determine) our

activities and actions re-enforces our beliefs. They reflect in our: Attitudes Hypotheses Principles and Perspectives

THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: The effective

supervisor believes in and emphasises - The development of careful and thoughtful

communication methods. Diligence or persistence pays off (Are

diligent)

THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: The effective

Supervisor believes in and emphasises - Decisions should be made in counsel with

other people. Linking today’s actions with tomorrow’s

results in for increased motivation.

THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: The effective

Supervisor believes in and emphasises - Seeing mistakes (both theirs and those of

their subordinates) as opportunities to learn and grow.

Enduring success is linked to high ethical standards (set and pursue high ethical standards).

THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors CHARACTER: -The effective supervisor

must develop character traits that enhance effective supervision. He must be –

Far – sighted in vision to make provision for future needs.

Compliant with the rules. Persistent in obedience. That enables establishment of significant change.

THE HOWS OF EFFECTIVE SUPERVISIONThe effective supervisor must develop

character traits that enhance effective

supervision. He must be – Courageous in convictions that helps him to see

opportunity where others see only obstacles. Deep loyal to the standards and the organisation

.to him “the means” are as important as “the ends” even in the face of contrary opinions.

THE HOWS OF EFFECTIVE SUPERVISIONThe effective supervisor must develop

character traits that enhance effective

supervision. He must be – Contagiously enthusiastic this enables him to

generate the ability to motivate and channel the efforts of others to help accomplish impossible tasks against imposing odds and in record time.

THE HOWS OF EFFECTIVE SUPERVISIONThe effective supervisor must develop character traits that enhance effective supervision. He must be – Known for devout integrity. This earns him

respect and confidence of superiors (as well as the jealousy and intrigue of some peers).

Able to maintain a disciplined drive as a key ingredient that helps him to build a corps of capable and committed staffers.

EFFECTIVE SUPERVISION

CONCLUSION

Effective supervision is to seek to develop

skills and to learn new approaches that can

enhance our ability to help others achieve

their tasks with both greater effectiveness

and efficiency, even when doing so means

we must admonish and correct as well as

encourage.

EFFECTIVE SUPERVISION

THANKS FOR

YOUR RAPT

ATTENTION!!!

EFFECTIVE SUPERVISION

REFERENCES Introduction to Management and

supervision by carter McNamara, MBA, PhD.

Principle – Centered leadership by Stephen R. Covey.

Leadership Handbook of management and Administration by James D. Berkley.