E-Commerce uyikukf

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E-commerce

NAME - SWETA JHA

T.Y.BMS (Vth Sem)

2007-2008

1


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INDEX

Sr.No.

Title PageNo.

1. INTRODUCTION OF E-COMMERCE

2. WHAT DO OU MEAN ! COMMERCE

". DEFINITIONS OF E-COMMERCE

#. HISTORICA$ DE%E$OPMENT

&. THE E$EMENTS OF A TPICA$ COMMERCE

'. THE E$EMENTS OF E-COMMERCE

(. MODELS OF E-OMME!E

!)*i+e**-to-co+*)mer

!)*i+e**-to-,)*i+e**

Co+*)mer-to-co+*)mer tra+*actio+*

"mm"# Te$h#"%"&' De*e#$e+ " B2B ,# B2

. E-"mme*$e ,+e St/e+ %e,#& the T*,#+"*m,t"#

I+tel

Amao+

e!a/0. E-COMMERCE PROCESS

1. E-COMMERCE PROCESS CC$E

11. !ENEFITS OF E-COMMERCE

12. SUCCESS FACTORS IN E-COMMERCE

2


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1". PRO!$EMS

1#. PRODUCT SUITA!I$IT

1&. ACCEPTANCE

1'. E-COMMERCE TECHNO$OIES

1(. E-COMMERCE STANDARDS

1. E-COMMERCE SOFTWARE SO$UTION

10. SA$ES AND MAR3ETIN CC$E

2. E$ECTRONIC STOC3 TRADIN

21. E$ECTRONIC !AN3IN

22. SECURE E$ECTRONIC TRANSACTION

2". 2( INFORMATION SECURIT TIPS FOR SMA$$!USINESSES

2#. FUTURE E4PECTATION A!OUT THE E-COMMERCE

2&. E$ECTRONIC COMMERCE COMPANIES

2'. !I!$ORAPH

"


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T5e i6ea o7 6oi+g ,)*i+e** electro+icall/ o8er +et9or:* i* +ot5i+g +e9; We

t5i+: +ot5i+g o7 or6eri+g t5e


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goal o7 ma:i+g commercial tra+*actio+ o8er t5e i+ter+et *a7e ? *im


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OBJECTIVES

The study ofe-commerce is much broader that

the current enthusiasm for home shopping on the

web. The objective behind the preparation of the

project on

E-Commerce &

Internet i*;-

To :+o9 t5e im


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To ma:e rea6er* a9are t5at E-commerce i* a 6o),le e6ge6

*9or6. I7 it i*


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For *eller*? e-commerce o77er* a 9a/ to c)t co*t* a+6 e>


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e>


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DEFINITIONS OF E-COMMERCE

W5at i* E-CommerceK E-Commerce *)


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WHAT DO YOU MEAN BY COMMERCE

Commerce i* t5e e>c5a+ge o7 goo6* @ *er8ice*? )*)all/ 7or mo+e/. W5e+

/o) ,)/ *omet5i+g at a *tore /o) are


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T5e mea+i+g o7 t5e term Lelectro+ic commerceL 5a* c5a+ge6 o8er t5e la*t

" /ear*. Origi+all/? Lelectro+ic commerceL mea+t t5e 7acilitatio+ o7

commercial tra+*actio+* electro+icall/? )*)all/ )*i+g tec5+olog/ li:e

Electro+ic Data I+terc5a+ge EDI a+6 Electro+ic F)+6* Tra+*7er EFT?

95ere ,ot5 9ere i+tro6)ce6 i+ t5e late 10(*? "* e1,m%e? to *e+6

commercial 6oc)me+t* li:e


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E>am


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T5e ,a*ic eleme+t* o7 t/


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( Meth" " ,$$et#& !et/*#+6 I7 t5e c)*tomer i* +ot 5a


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car6 to or6er item* to ,e


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Mo'els o E-%omme&%e

Mo*t tra+*actio+* i+ E-commerce ma/ ,roa6l/ ,e cla**i7ie6 i+to t9o mai+

categorie*;

I !)*i+e**-to-co+*)mer

ii !)*i+e**-to-,)*i+e**

iii Co+*)mer-to-co+*)mer tra+*actio+*

T5e 8a*t maBorit/ o7 t5i* acti8it/ to 6ate 5a* ,ee+ ta:i+g


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)+:+o9+ to t5e merc5a+t or mig5t ,e 8i*iti+g t5e *5o< 7or a 7e9 occa*io+al


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Common Te%hnolo(" D$e&en%es o

B)B !n'B)C

T5ere are al*o im


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9e, *ite i+*tea6 o7 a


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TYPES OF E-COMMERCE

A 8ariet/ o7 ,)*i+e**e* are co+6)cte6 o+li+e? i+cl)6i+g retail ,)*i+e**e* t5at

*ell


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E-Commerce We, Site A


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o7 6i77ere+t ,oo: title* 7or *ale o+ it* We, *ite? 7ar more title* t5a+ co)l6 7it

i+to a *tore or t5at co)l6 ,e i+cl)6e6 co*t-e77ecti8el/ i+ a


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,ecome a


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8i6eo*? to/*? tool*? electro+ic*? 5ome 7)r+i*5i+g*? a


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9e,*ite. Pa/me+t* are ma6e ,/ ,)/er @ goo6* are recei8e6 ,/ t5em 7rom

*eller*. Mo*t item* re)ire *mall c5a+ge6. !ot5 ,)/er @

*eller 7o)+6 it i+co+8e+ie+t to 6eal 9it5 mo+e/ or6er* or c5e)e*. Pa/


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co*t*. T5i* i* al*o t5e cr)cial


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Acquiring Bank - T5e ,a+: t5at e+a,le* t5e merc5a+t* to acce


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T5e


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A7ter *)cce**7)l a)t5oriatio+ o7 t5e cre6it car6? t5e merc5a+t i+itiate*

t5e 7)l7illme+t


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C)rre+tl/? HDF B,#5a+6 III5a8e la)+c5e6


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E,!m#les o E-Comme&%e

Pa/ *eal- I+6ia+ ICICI* Pa/me+t ate9a/; ICICl* gate9a/ 5a* ,ee+

6e8elo


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T*,#+,$t"# *"$e++ 9th 4,'+e,%

The Shopping Process with Payseal

"#


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In ! t"#$%!l &et!$l #&o%ess on the Inte&net

T5e c)*tomer 7ill* 5i* *5o


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T5e e+tire


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Bene$ts o E-%omme&%e

Important benefits of E-commerce include the following:

$o9er tra+*actio+* co*t* - I7 a+ E-

Commerce *ite i* im


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More com


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". Pro8i6i+g a+ ea*/ a+6 *ec)re6 9a/ 7or c)*tomer* to e77ect tra+*actio+*.

Cre6it car6* are t5e mo*t


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i+7ormatio+ a,o)t t5e *eller t5a+ t5e/ 9o)l6 7i+6 i+ a ,ric:-a+6-mortar

*it)atio+.

O7 co)r*e? c)*tomer* ca+? a+6 occa*io+all/ 6o? re*earc5 a ,ric:-a+6-mortar

*tore o+li+e ,e7ore 8i*iti+g it? *o t5i* 6i*ti+ctio+ 6oe* +ot 5ol6 9ater i+ e8er/

ca*e.

Customer-"riented

A *)cce**7)l e-commerce orga+iatio+ m)*t al*o


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#. O9+i+g t5e c)*tomer* total e>


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i+to com


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e>


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Item* 95ic5 ca+ 7it t5ro)g5 a *ta+6ar6 letter,o> *)c5 a* m)*ic CD*?

D%D* a+6 ,oo:* are


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i6e+tit/? a+6 commit more 7ra)6 crime* )+6er /o)r +ame. Fi+all/ t5ere are

ma+/


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,)t a8oi6* t5e lo9 8al)e-to-9eig5t ratio


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T5e


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,)*i+e**


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Small-*cale or retail


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co+*)mer* ,a+: acco)+t? or to t5e


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*mart car6* a* ca*5


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(%) F,$+m%e (F,1?6 Fac*imile tec5+olog/ i* +ot +e9. I+ 7act? it 5a* ,ee+

aro)+6 i+ o+e 7orm or a+ot5er *i+ce 102# e+:i+* a+6 $a+ca*5ire? 100#.

O+e o7 it* ,igge*t a68a+tage* i* t5e e+ormo)* i+*talle6 ,a*e. It i*


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,/ O!I co+*orti)m? i* ,ac:e6 ,/ lea6i+g tec5+olog/ com


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()ii! T*/+t; T5i*


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Electro+ic Commerce S/*tem* rela/ o+ t5e re*o)rce* t5e I+ter+et? I+tra+et*?

E>tra+et*? a+6 ot5er com


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Ot5er a


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,)*i+e** +ee6* clo*el/ matc5 95at t5e


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*)ite o7 e-commerce o,Bect* acce**i,le t5ro)g5 Acti8e Ser8er Page

tec5+olog/. T5e maBor 7)+ctio+* o+ a 9e,*ite i+cl)6e*

Di*


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o+li+e c5a++el*. T5e o


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.ATM*? Citi,a+: tri


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+atio+al 7irm 9it5 ma+/ o77ice* a+6 a +)m,er o7 6i77ere+t ,a+: acco)+t* 7or

6i77ere+t


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SET 9a* 6e8elo


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T5e I+ter+et *er8e* a great +)m,er o7 7)+ctio+* a+6 +ot all o7 t5em *5o)l6

,e cla**i7ie6 a* e-Commerce. T5e e-!)*i+e** a


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td.) R S Pandey, Steel Secretary) ( Dr Debesh Das, IT

,inister) /" at the inaugural session of Ecom) the seminar

on E-commerce organized by MSTC Limited with The

c!n!mics Times !n "une ##, #$$% in 0ol&ata ha'e

agreed in this statement. ( they ga'e their 'iews in a

different ways li&e:

1 case in point was host-company MSTC Limitedthat has

successfully increased business manifold with the use of e-

commerce.

. WHY E-OMME!E

W5e+ MSTC 5a* a6o


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E-Commerce 9ill ,e 6ri8e+ ,/


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B*",V+"#3 I#$.

5tt


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Ve*+ I#$.

5tt


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BOO@S6-

E-OMME!E

THE TTINC E&e OF BSINESS

@AMLESH @ BAJAJ

DEBJANI NAC

E-OMME!E

ST!ATECY3 TEHNOLOCIES A44LIATIONS

DA%ID WHITE$E

MANACEMENT INFO!MATION SYSTEMS

O!4O!ATE OMMNIATION (4A4E! ;)

THE INSTITUTE OFOM4ANY SE!ETA!IES OF INDIA

NEWS4A4E!6- ECONOMIC TIMES G

MACAINE6- 6igitG

WEBSITES;-1 999.google .com2999.e-commerce.com

Con%l+s$on

(
http://www.nseindia/http://www.nseindia/http://www.nseindia/


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At la*t t5e co+cl)*io+ come* t5at +o9 a 6a/ -,/- 6a/ e-

commerce are getti+g lot* o7 *)cce**. To6a/ ma+/ com

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E-Commerce uyikukf