E-COMMERCE AND SUPPLY CHAINS Oleh: Wahyudi Sutopo Laboratorium Sistem Logistik dan Bisnis Jurusan Teknik Industri Universitas Sebelas Maret 2011 KULIAH.
E-COMMERCE AND SUPPLY CHAINS Oleh: Wahyudi Sutopo Laboratorium Sistem Logistik dan Bisnis Jurusan Teknik Industri Universitas Sebelas Maret 2011 KULIAH TAMU Jurusan Teknik Informatika – FMIPA UNS Mate Kuliah E-Commerce Hari Kamis, 22 Desember 2011 & 29 Desember 2011 Ruang B404, 13.00 – 15.00 WIB Slide 22 Outline: 1.Introduction ( E-Commerce, Business Transactions, Business Performance, SCM ) 2.A Framework for Analyzing SC 3.E-Supply Chain 4. Case Study: SCM & e-SCM Slide 33 1. Introduction: E-Commerce What is E-commerce? Using Internet technologies to 1.Conduct business transactions 2.Improve business performance http://e-marketing2.com/2011/05/14/e-commerce-marketing/ http://www.alianjava.com/content/original-wooden-furniture-indoor-outdoor-jepara-indonesia-3& Slide 44 1. Introduction: Business Transactions A transaction engaged in by a business that initiates the accounting cycle of that business (www.investorwords.com). http://test.b2blearningcenter.com/guideorder/ DemandSupply Generic Supply Chain in Furniture Industry: Wood Forestry Timber R/M Semi Finished Goods F/G Furniture Packed Furniture Displayed Furniture Used Furniture Distributed Furniture Physical SC actors W/F Farmers Supplier Producer Manufacturer Distributer Forwarder Retailer User Main activities Milling Cutting Drilling Farming Harvesting Cutting Logs Assembling Finishing Packaging Transporting Distributing Trading Selling Main SC Objectives Integrated farming practices Lower supplier costs Lower operational costs Lower combined logistics costs Optimized offer and customer profitability On shelf availability Slide 55 1. Introduction: Business Performance There are a number of ways of measuring business performance. In general, businesses are always looking at ways of becoming more efficient — reducing costs in relation to income, and so improving profits. www.shutterstock.com/pic-50767420/stock-photo-business-metrics-and-performance-diagram. Slide 66 1. Introduction: Supply Chan Management http://arvietrida.wordpress.com/2010/09/11/mengenal-ilmu-supply-chain-management/ Supply Chain Management (SCM) is the integration of key business processes from end user through original suppliers that provides products, services, and information that add value for customers and other stakeholders. Slide 77 2. A Framework for Analyzing SC (1) SCM is simple in theory but complicated in implementation Slide 88 2. A Framework for Analyzing SC (2) Integrated Supply Chain Model Customer Manufacturing Distributor Retailer 2nd Tier Supplier 1st Tier Supplier 2nd Tier Supplier 1st Tier Supplier Information & Financial Flow Product & Information Flow Slide 99 2. A Framework for Analyzing SC (3) General Supply Chain Model MATERIALSMATERIALS MATERIALSMATERIALS ENDCUNSUMERSENDCUNSUMERS ENDCUNSUMERSENDCUNSUMERS Supplier Network PROC DISTRI BUTION MANUFAC TURING Information, Product, Services, Financial, and Knowledge Flow Capacity, Information, Core Competency, and Human Resources Constraints Integrated Enterprise Distributive Network Slide 1010 2. A Framework for Analyzing SC (4) Cycle Stage Customer Order Cycle Replenishment Cycle Manufacturing Cycle Procurement Cycle Retailer Distributor Customer Manufacturer Supplier Slide 1111 2. A Framework for Analyzing SC (5) Customer Order Cycle Customer Arrival Customer Arrival Customer Order Fulfillment Customer Order Fulfillment Customer Order Entry Customer Order Entry Customer Order Receiving Customer Order Receiving Slide 1212 2. A Framework for Analyzing SC (6) Replenishment Cycle Retail Order Trigger Retail Order Trigger Retail Order Fulfillment Retail Order Fulfillment Retail Order Entry Retail Order Entry Retail Order Receiving Retail Order Receiving Slide 1313 2. A Framework for Analyzing SC (7) Manufacturing Cycle Order Arrival Order Arrival Manufacturing Shipping Manufacturing Shipping Production Scheduling Production Scheduling Receiving Slide 1414 2. A Framework for Analyzing SC (8) Procurement Cycle Order Based on Manufacturer’s Prod.. Schedule or Supplier’s Stocking Needs Order Based on Manufacturer’s Prod.. Schedule or Supplier’s Stocking Needs Component Manufacturing Shipping Component Manufacturing Shipping Supplier Production Scheduling Supplier Production Scheduling Receiving at Manufacturer Receiving at Manufacturer Slide 1515 2. A Framework for Analyzing SC (9) Somber: QAD – PRTM ISC Benchmark Study Supply Chain Improvement Benefits Delivery Performance Inventory Reduction Fulfillment Cycle Time Forecast Accuracy Overall Productivity Lower Supply Chain Costs Fills Rates Improvement Capacity Realizations 16% – 28% Improvement 25% - 60% Improvement 30% - 50% Improvement 25% - 80% Improvement 10% - 16% Improvement 25% - 60% Improvement 20% - 30% Improvement 10% - 20% Improvement Slide 1616 3. E-Supply Chain (1) What is E-Supply Chain? Definition – Supply chain management using E- commerce technology – Collaborative use of technology to enhance B2B processes and improve speed, agility, real time control and customer satisfaction. SCM could be very costly and hard to implement without E-commerce Slide 1717 New Technology provide revolutionary changes in SCM – Computers offer ERP solutions for internationalized operation – E-commerce provides a globalized solution to make the world “Flat”. E-SCM – Mobile commerce is the next revolution in SCM 3. E-Supply Chain (2) Electronic Commerce Global Sourcing & SellingStrategic Partnerships Cost Control Customer Service Slide 1818 3. E-Supply Chain (3) Slide 1919 4. Case Study: SCM & e-SCM Pengembangan Model Penentuan Jumlah Pembelian Dan Persediaan Bahan Baku Pada Perusahaan Furnitur ( Studi Kasus CV Valasindo Sentra Usaha ) An Interactive Web-based Application as Educational Tool for SCM Course by Using FOSS Slide 20TERIMA KASIH Q & A Next Week Agenda: Research Trend & Opportunities in SCM, e-SCM and e-Commerce
Slide 1 E-COMMERCE AND SUPPLY CHAINS Oleh: Wahyudi Sutopo Laboratorium Sistem Logistik dan Bisnis Jurusan Teknik Industri Universitas Sebelas Maret 2011 KULIAH TAMU Jurusan…