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CTS6-02 Collaboration.ppt 2
Structured and Unstructured
Data
Applications
Commercial and External
Feeds
People and Partners
Portlets
...to Work with Business Functions and Data
Enable Users...
...from Any Device...
..to Use Portals as the Integration Point...
Customers
Employees
Suppliers
Partners Portal Server
A personal dashboard into the business!
What is a Portal?
WebSphere Application Server
CTS6-02 Collaboration.ppt 3
? New generation of technology is changing cost dynamicsof providing collaboration solutions
? Browser/Portal combination is lower cost, easier to deploy, and provides better integration than traditional desktop solutions
Portal-Based Collaboration
CTS6-02 Collaboration.ppt 4
Browser
Desktop-Centric(server-based)
eMai
l
Cha
t/Mee
ting
Dat
abas
e
Tea
mro
om
WebSphere Portal Server
Portal-Centric
? Separate client required for each application
? Multiple windows with different user interface and interaction
? Expensive to deploy and maintain
? No separate client required? Integrated user interface and
interaction through portal desktop? Lower deployment and
maintenance costs
Servers Servers
Clients
Client
What Makes Portal-Based Collaboration Better?
Windows Server 2003
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rtal
2003
Shar
ePoi
ntSe
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es20
03
Exch
ange
20
03
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Serv
er20
00
Live
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mun
icat
ions
2003
IE b
row
ser
5.5+
Mes
seng
er
Out
look
Info
Path
Windows XP
Office 2003
CTS6-02 Collaboration.ppt 5
Friendly Finance IBM
Lotus collaboration solutions can make your people more
productive and improve your business efficiency
We need our employees to collaborate more effectively
so we can respond more quickly to new market
opportunities
Friendly Finance and Collaboration
CTS6-02 Collaboration.ppt 6
1. Communicate with colleagues by eMail about new business opportunities
2. Identify right people to solve problems using directory lookup
3. See availability of peers and utilize instant messaging
4. Collect and organize task and project information in a shared location
5. Work together online to develop business plan document
Simple on demand eMail messaging system
People finder capability
People awareness and integrated instant message function
Teamroom facility to facilitate and enhance decision-making process
Online meetings and application sharing
Developing the Online Mortgage Application Business Plan:
All delivered to users via a server-based portal!
New Approach Needed
CTS6-02 Collaboration.ppt 7
Company directory
Solution: WebSphere Portal Pulls It All Together
E-mail, calendaringand scheduling
Web conferencing, application sharing
Chat, IM
Teamrooms, discussion forums
News
CTS6-02 Collaboration.ppt 8
Portal-based Messaging
Lotus Workplace Messaging
? Server-based eMail, calendar and address book
? Browser access to functions? Cost effective: US$29 per user? Implemented on industry standards
? Java? J2EE? POP? IMAP
? Highly scalable system? LDAP directory integration? On demand enabled
? Self registration? Accounts created in realtime
? Integrated administration? Reliable database implementation
CTS6-02 Collaboration.ppt 9
Lotus Web Conferencing
Lotus Instant Messaging? Solutions for both instant messaging and Web conferencing? Proven, enterprise-class
implementation ? Core collaborative capabilities
? Presence awareness? Real-time chat (conversation)? Web conferencing
? Multiple device support? Person-to-process
communications (e.g. “bots”)? Embedded presence features in
other applications? Mature product solutions
? Proven scalability
Portal-based Instant Messaging and Web Conferencing
CTS6-02 Collaboration.ppt 10
Lotus Team Workplace
? Business-ready, self-service Web tool specifically designed for team collaboration? Coordination of people, tasks and plans? Share ideas and discussions, resolve issues,
coauthor and share documents? Communicate actions, decisions, findings, and
publish captured knowledge
? Instant user-based creation of secure team workspaces, inside/outside the firewall
? Integration with Instant Messaging, Web Conferencing, and LDAP directory (including presence awareness)
? Integration with Lotus Notes and Microsoft Outlook e-mail and calendar
? Administration and statistics available for aggregation of teamrooms? Number and size of teamrooms? Teamroom ownership and access history? Number of current licenses
Portal-based Teamrooms to Coordinate Project Activities
CTS6-02 Collaboration.ppt 11
?Perform people search within LDAP directory?View organization hierarchy and individual personas?Perform advance directory search
Lotus People Finder
Portal-Based Capability to Locate Employees Fast
CTS6-02 Collaboration.ppt 12
… People awareness … contextual integration
WebSphere Portal Also Enables ContextualCollaboration for Even Greater Productivity
CTS6-02 Collaboration.ppt 13
Online Mortgage Business
Plan
E-mail correspondence
Online meetings
Real-time chat
Online discussion forums and teamrooms
Locate employees
Market Opportunity
Director
Mortgage Director
WebSphere Portal Server with Lotus
collaboration makes it all happen!
DEMO: Collaborating to Create the Online Mortgage Application Business Plan
Rob
Dave
CTS6-02 Collaboration.ppt 14
? View, add, delete, modify documents, create folders
? Approval workflow? Versioning? Folder and document searching,
subscription and access control
Manage Documents Easily
CTS6-02 Collaboration.ppt 15
Find Information With Portal Search
?WebSphere Portal includes a comprehensive search engine?Supports Web crawling,
categorization and indexing?Provides search result
summarization?Portlet-based
administration and search?Optional add-on products
available to also search multiple disparate data sources (e.g. databases, flat files, etc.)
CTS6-02 Collaboration.ppt 16
Productivity Portlets ? Create or modify common
productivity files ? Document? Spreadsheet? Presentation
? Import and export from/to common file types, including MS Word, Excel, PowerPoint
? Common formatting and application functions available
? Server-based function - No client required
CTS6-02 Collaboration.ppt 17
?Portal-wide search
?Import/export spreadsheet file
?Modify spreadsheet with productivity portlet
?Publish changes using document manager
FATCLIENT
DEMO: Friendly Finance Has Productive Employees Without the Fat Client
CTS6-02 Collaboration.ppt 18
WebSphere Portal Provides an Integrated Collaboration Platform
IBM WebSphere Portal includes:? Database (IBM DB/2 Universal Database)? LDAP directory (IBM Directory)? Portal functions (IBM WebSphere Portal Server)? Application server (IBM WebSphere Application Server)? Instant messaging (IBM Lotus Real Time Collaboration)? Teamroom (IBM Lotus QuickPlace)
Optional Components? eMeetings (IBM Lotus Real Time Collaboration)? Server-based mail & calendar (IBM Lotus Workplace Messaging)? Knowledge management (IBM Lotus Discovery Server)
CTS6-02 Collaboration.ppt 19
Whirlpool Implements Portal-Based Collaboration
BENEFITS:
? IT department productivity increased by 46% in 18 months
? Saved $750,000 in application licensing costs over a one-year period
? 60% ROI on $6.5 million investment in 2 years
?Over 10,000 employees take advantage of collaborative tools
Insert company Web site screen capture here
CTS6-02 Collaboration.ppt 20
Microsoft Pushing Desktop-Centric Collaboration
Windows Server 2003
Updating to Microsoft’s current products will require a completereplacement effort for most customers
Clients
BrowseOfficeIM
LiveMeeting +(only available
as a hosted service)
Sh
areP
oin
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Sh
areP
oin
tS
ervi
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Exc
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Windows XP
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Servers
CTS6-02 Collaboration.ppt 21
Exchange 2000
Windows 2000
Deploy
Act
ive
Dir
ecto
ry f
or
Win
2K
Kodiak
???
“Off
ice
?”
New
Dev
elo
pm
ent
To
ols
Yu
kon
(N
ew S
QL
)
AD
up
gra
de.
.. ag
ain
Deploy
Exchange 2003
Windows 2003
Act
ive
Dir
Up
gra
de
“Off
ice
2003
”
Deploy
86% of current Exchange install base is
on Exchange 5.5 (5+ year old technology)
Exchange 5.5
Windows NT
end of support31 Dec 04
End-of-support dates are forcing customers to
migrate
Microsoft Transition Will Not Be An Easy (or Inexpensive) One
CTS6-02 Collaboration.ppt 22
? Exchange function now split into many products? Exchange 2003 (eMail & calendar)
? Windows SharePoint Services 2003 (Collaborative work)
? Office SharePoint Portal 2003 (Collaborative work)
? Office Live Communications 2003 (Instant messaging)
? Office Live Meeting (eMeeting hosting)
? Office 2003/Content Management Server 2002 (Workflow)
? SQL Server 2000 (Web Storage System)
? MSN (Hosted mail & collaboration)
Paying More for Less with Microsoft
CTS6-02 Collaboration.ppt 23
Banking, Finance & Securities
ABB HochspannungstechnikBristol & West BristolCredit LyonaisIktisatbankDeutsche BankDanske BankLandesbank BadenDKBDnB NorwayGjensidigeSparebanken NORRSA BankCommercial UnionLiverpool Victoria Insurance
Manufacturing/Petro-ChemTESCO EuropeTotalFinaElf
Agfa GevaertAbott LabsHitachiCorusCanon (Schweiz) AGITRITSCMExxonMobilSSL International plc TNT LtReltec CorporationHerman Miller, Inc
Government/HealthNorthern Territory
GovernmentNRBNational Police AgencySingapore GovernmentTsu-Chi Charity FoundationBrighton & Hove Council Labour PartyAdministrative Offices of the
US Courts
Many Microsoft Exchange Customers Migrating to IBM Collaboration
CTS6-02 Collaboration.ppt 24
Services:ABB HochspannungstechnikDanfoss Fluid PowerRACON SOFTWARE CegetelPrismantStäubli Fiends ProvidentLonfield Limited
Utilities:Corus IjmuidenDanfoss Fluid PowerFurukawa Electric Co Ltd.
Distribution/Retail:Internatio Muller Chemical
DistributionArjo WigginsC&AVerizonRuby Tuesday, Inc.
Telecom:LandssiminnDutchtoneVerizonVIAG Interkom
Transport:JALDaimlerChryslerCN RailBombardier
Publishing:The Washington Post
Many Microsoft Exchange Customers Migrating to IBM Collaboration
CTS6-02 Collaboration.ppt 25
Exchange 5.5
Browser
?M
essa
ging
IM
Dat
abas
e
Team
Wkp
lc
WebSphere Portal Server
Microsoft
IBM
New hardware, operatingsystems, client and serversoftware
… or fit portal into existinginfrastructure?
Exchange 5.5 migration example:
Linux, Windows, AIX, zOS, …
Windows , Linux, …
Who Offers the Lowest Cost Collaboration Platform?
Windows Server 2003
Shar
ePoi
ntPo
rtal
2003
Shar
ePoi
ntSe
rvic
es20
03
Exch
ange
20
03
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Serv
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icat
ions
2003
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Out
look
Info
Path
Windows XP
Office 2003
CTS6-02 Collaboration.ppt 27
Server License Costs# of
Users Microsoft IBM2,000 $28,377 $47,000
Client License Costs# of
Users Microsoft IBM2,000 $4,113,800 $404,840
Total License Costs# of
Users Microsoft IBM2,000 $4,142,177 $451,840
Server License Costs
$0
$10,000
$20,000
$30,000
$40,000
$50,000
2,000
Users
Cos
ts IBM
Microsoft
Client License Costs
$0
$1,000,000
$2,000,000
$3,000,000
$4,000,000
$5,000,000
2,000
UsersC
ost
s IBM
Microsoft
Total License Costs
$0
$1,000,000
$2,000,000
$3,000,000
$4,000,000
$5,000,000
2,000
Users
Cos
ts IBM
Microsoft
IBM is 10x less expensive!
Collaboration Server & Client License Comparisons: 2,000 Users Example
CTS6-02 Collaboration.ppt 28
Total License Costs# of
Users MicrosoftIBM
Windows IBM Linux250 $542,602 $220,094 $153,276500 $1,056,827 $380,186 $256,056
1,000 $2,085,277 $700,371 $461,6162,000 $4,142,177 $1,340,741 $872,7365,000 $10,341,254 $3,507,852 $2,627,090
10,000 $20,672,711 $7,015,705 $4,967,431
IBM can save you Millions!
The real cost
Total Collaboration License Cost Comparisons
CTS6-02 Collaboration.ppt 29
Top 6 Reasons For Using IBM Portal-Based Collaboration Solutions
1. Lower total cost of deployment
2. Freedom from forced Microsoft upgrades
3. Better integration than traditional desktop solutions
4. Works better with your existing infrastructure
5. Richer product portfolio based on proven technology
6. Easier to manage (deployment, backup, security, etc.)
CTS6-02 Collaboration.ppt 31
Technology Benefits: ? Secure, application platform that
integrates processes and information inside and outside of the company
on demand Business Benefits:?Optimized cost effectiveness ?Better control of assets, liabilities, and
financial risks?Real-time communication and
collaboration across the enterprise
Insert company Web site screen capture here
Generali Group Implements Portal-Based Collaboration
Challenge? Large insurance company
needed to create an online community for asset managers that integrates business processes into a common infrastructure and enhances collaboration and operational support
Solution? An intranet portal provides
instant collaboration services, access to external information and integration of legacy systems, using IBM WebSphere Portal and Lotus collaboration software, including Lotus Domino and Lotus Instant Messaging
CTS6-02 Collaboration.ppt 32
Technology Benefits: ? Integrated web portal based on open
standards? Personalized single user interface
functionality
on demand Business Benefits:? Increased employee efficiency? 30% reduction in time it takes
customers to locate information?Real-time collaboration and knowledge
sharing among employees
Challenge? Medium-sized advertising
agency needed to enhance collaboration with clients, to better handle broadcasting transactions online and to deliver personalized information services to employees.
Solution? A web-based portal provides
seamless integration of existing groupware systems, instant collaboration and knowledge management using IBM WebSphere Portal, Lotus Domino and Lotus Instant Messaging
Korea Broadcasting Advertising Agency Implements Portal-Based Collaboration
CTS6-02 Collaboration.ppt 33
Technology Benefits: ? Secure, web-based platform that
integrated applications inside and outside of the company
on demand Business Benefits:? Increased efficiency ?Real-time communication and
collaboration for faster decision making? Self-service applications which aid in
employee retention
Insert company Web site screen capture here
Campbell Soup Company Implements Portal-Based Collaboration
Challenge? Global manufacturer of premium
soup, beverages and prepared food products wanted to increase customer loyalty and facilitate collaboration among employees, suppliers, customers and partners.
Solution? A comprehensive and integrated
web architecture aligns supply chain operations and create user communities, using IBM WebSphere Portal and Lotus collaboration software, including Lotus Domino and Lotus Instant Messaging.