Dydacomp Multichannel Order Manager and UPS Link

8/7/2019 Dydacomp Multichannel Order Manager and UPS Link

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1

Setup and Daily Use Guide

For

UPS Online Compatible HTTP

“UPS Link”



2

Table of Contents

Prerequisites .................................................................................................................................... 4

Important Information .................................................................................................................... 4

Updating Mail Order Manager .................................................................................................... 5

Setting up UPS Link .......................................................................................................................... 8

Commissioning .......................................................................................................................... 11

Add Shipper Function for Multiple Companies ............................................................................. 18

Add Shipper for Multiple Warehouses .......................................................................................... 20

Check Mail ..................................................................................................................................... 22

Updating Commission Information ............................................................................................... 23

URC Update ................................................................................................................................... 23

Modifying Flex ............................................................................................................................... 23

Address Validation ......................................................................................................................... 24

Printing UPS compatible box labels or COD tags in M.O.M. ..................................................... 25

Sending UPS information Using UPS Online Compatible Software ............................................... 27

Processing orders in MOM ........................................................................................................ 27

Closing MOM ................................................................................................................................. 30

Using the UPS Online Compatible Interface Options Menu .......................................................... 31

Check Mail ................................................................................................................................. 31

Re‐Send PLD File ........................................................................................................................ 32

Create AUF Diskette .................................................................................................................. 33

Reprint Manifest ........................................................................................................................ 33

Voiding a Package ...................................................................................................................... 33

When Should I Void a Package? ............................................................................................ 33

How Do I Void a Package in M.O.M.? .................................................................................... 34



3

Using Mail Order Manager to retrieve UPS information about a package ................................... 36

Addendum ..................................................................................................................................... 37

Additional Handling ................................................................................................................... 37

Early AM .................................................................................................................................... 37

Return Services (Call Tag ) ............................................................................................................ 38

Additional Return Services ........................................................................................................ 40

No Attempts – Print Locally ................................................................................................... 40

No Attempts – Print and Mail ................................................................................................ 40

No Attempts – Electronic E‐mail ........................................................................................... 40

Dimensional Weight ...................................................................................................................... 40

Oversize Package Type .................................................................................................................. 40

Shipment Notification ................................................................................................................... 41

Trace .......................................................................................................................................... 41

Time In Transit ........................................................................................................................... 41

Tracking ..................................................................................................................................... 41

Flexible Parcel Service ................................................................................................................... 42

Saturday Pickup ............................................................................................................................. 42

Saturday Delivery .......................................................................................................................... 43

Delivery Confirmation ................................................................................................................... 44

Quantum View ............................................................................................................................... 45



4

Setup

Prerequisites

• M.O.M. Version 5.0 or later with the Automatic Shipping Calculations Module Installed

• A current rate update and zone update

• The Latest M.O.M. Program Update

• UPSLink HTTP INSTALL from http://www.dydacomp.com/support/login.asp

• An activated UPS Daily Pickup account

Note: For customers with an existing version of UPS Link, uninstalling the older version is not

required.

Important Information

• Be aware that UPS Online Compatible Software cannot be installed on a machine that

currently has or had UPS Worldship installed on it. A different machine must be used.

• Abbreviations found in this document:

PLD Package Level Detail

AUF Alternate Upload Facility

• Please be aware that a Firewall can prevent UPS Online Compatible HTTP from accessing

the Internet. Please check with your Network Administrator to ensure that internet

access is available.

• The program needs to be installed from login with Administrator access. After

installation, to run UPS Online Compatible HTTP, the login that installed the program

MUST be used. If ‘All Users’ is selected during installation, any user should be able to

use this.

• If you receive Error #1426 when installing UPS Link, this usually refers to a prior

installation of Worldship on the computer. Please call Dydacomp Technical Support at

973‐237‐0300 for assistance.

• International shipments will be sent to UPS WorldShip if you have this selected in

addition to the UPS Online Compatible HTTP. If it is not selected, then the package

information will need to be manually entered into UPS WorldShip. Mail Order Manager

will NOT send international shipments through UPS Online Compatible Software.



5

Updating Mail Order Manager

1. Open M.O.M. by clicking on: and log in.

2. Navigate to: Help > MOM Auto Update

Note: If you see the following, you don’t have authorization:

You will need a User ID with this option selected:



6

You should see the following screen:

3. Choose

either

UNC

or

Mapped

Drive.

Select

the

path

where

the

momwin

folder

is

located.

Please Note: All workstations must have access to the path you entered, this is why UNC is

the recommended method.

4. Once in the momwin folder, click the Make New Folder button.

5. Name the new folder “update”, then click OK.

6. XL users can navigate to any shared folder. NOTE: you may not select the MOMLocal6

folder or any folder that contains a momwin.exe file.

Please Note: All workstations must have access to the path you entered, this is why UNC is

the recommended method.

7. Select an Update Option.

8. Note: The option Use MOM Auto Update & Notify of new downloads is the

recommended selection.



7

9. Click . This will download the latest momwin.exe and Help files from

Dydacomp’s server to the folder.

10. Click Save and log out of MOM.

11. When MOM starts (with the settings above), If your station is in need of an update, the

following will appear:

Followed by:



8

Setting up UPS Link 1. Navigate to www.dydacomp.com.

2. From the main menu, select Support Login.

3. Log in by entering your M.O.M. License # and Zip Code and choose Verify.

4. Select Miscellaneous Utilities and click Go.



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5. Select UPSLink HTTP 228 New Install and save the file to your desktop.

6. From your Desktop, double‐click on the icon named upslink228newinstall.exe. You

must be a User with Administrative Rights before continuing.

7. If you receive a warning message, simply click the Run button.

8. Click the Next button to start the installation.

9. Follow through the steps in the installation wizard. It should not be necessary to change

any of the default selections in the wizard.

10. Click the Finish button when the last step is reached.



10

Note: When logging back into M.O.M., you may receive the following Error 1426.

Click OK and it will allow you to access M.O.M.



11

Commissioning

1. Open Mail Order Manager. If you have multiple companies, select the company that

you want to commission. To commission additional companies, see Add Shipper Function below.

2. In the Main Menu, choose Maintain > System Information > Global Parameters. Select

the Shipping Tab, then the UPS sub tab.

3. Select the checkbox UPS Online Compatible and from the dropdown menu, select

UPSLink HTTP for UPS Online 7 Compatible Interface. Choose the Settings button.





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5. In the Internet Connection Methods section, select the Direct Access checkbox. Note: Do

NOT select Dial‐up Access, even if you access the Internet using a dial‐up connection.

Ensure that you are connected to the Internet before continuing. Then, select the Next

button.

6. In the Direct Access Setup section, enter any necessary proxy information. Note: If you

connect through a Proxy server ‐ consult your network administrator for proxy

information. Then, select the Test button.





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11. Open MOM again and accept the License Agreement.

12. In the Main M.O.M. screen, choose Maintain > System Information > Global

Parameters. When the Global parameters screen opens, select the Shipping Tab, then

the UPS sub tab. Select the Settings button next to UPS Online Compatible (UPSLink

HTTP for UPS Online 7 Compatible Interface should still be the interface showing in the

dropdown menu.)



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13. Complete the following fields with your company information for: Shipper Name,

Address, Contact Name, Zip Code, Phone, and UPS Shipper #. (If you have multiple

warehouses, select the warehouse corresponding to the Shipper ID that you entered.

For commissioning additional warehouses, see Add Shipper for Multiple Warehouses below.)

14. Select the Send button.

15. When the commissioning has completed, you will be notified if it has been

commissioned successfully. Select OK to close this window.



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16. You will return to the Shipping tab. Select the Settings button to verify that the Book

#’s, Page # and Mailbox ID were populated when successfully commissioned.

Note: Proceed to the Add Shipper Function (below) if you have more than one company.

The data that you enter for the other companies can be different from the first company

that you commissioned.



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Add Shipper Function for Multiple Companies

This is used for commissioning multiple companies on the same computer after the first

company has been commissioned. You cannot use the same Shipper ID for the multiple

companies.

1. Open a company in Mail Order Manager that has not been commissioned and click on

Maintain > System Information > Global Parameters, select the Shipping tab, and click

on the checkbox next to UPS Online Compatible Interface. This will place a checkmark

in that box.

2. Click on the Settings button to the right of the UPS Online Compatible Interface

checkbox and complete the following fields with your own company information for:

Shipper Name, Address, Contact Name, Zip Code, Phone, and UPS Shipper #. (Make sure

that the phone number and zip code areas are NOT populated with hyphens or

parentheses).

3. Verify that Add Shipper is marked.

4. Click the Send button and you will receive the following messages.



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5. Select OK, the screen will close, and wait for at least an hour.

6. Select Options > UPS Online Compatible Interface > Check Mail and view all the email

that appears. If the Add Shipper email confirmation is present, select Close and then

Exit MOM. The company should now be commissioned and you can continue on to

commission the next company.

Note: You CANNOT Add Shipper to more than one company at a time. The first

company that has the Add Shipper must be commissioned before moving on to Add

Shipper for an additional company.

7. Repeat the above steps for each additional company to commission them on this

machine.



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Add Shipper for Multiple Warehouses

This is used for commissioning multiple warehouses for a company on the same computer after

the first warehouse has been commissioned. You cannot use the same Shipper ID for

multiple warehouses.

1. Open the company in Mail Order Manager and click on Maintain > System Information

> Global Parameters, select the Shipping tab.

2. Click on the Settings button to the right of the UPS Online Compatible Interface

checkbox and complete the following fields should already be completed: Shipper

Name, Address, Contact Name, Zip Code, Phone, and UPS Shipper #. (Make sure that the

phone number and zip code areas are NOT populated with hyphens or parentheses).

3. From the Warehouse dropdown, select the warehouse that has not been

commissioned.

4. Verify that the Add Shipper option is selected.



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5. Click the Send button and you will receive the following messages.

6. Select OK, the screen will close, and wait for at least an hour.

7. Select Options > UPS Online Compatible Interface > Check Mail (see Check Mail below )

and view all the email that appears. If the Add Shipper email confirmation is present,

select Close and then Exit MOM. The warehouse should now be commissioned and you

can continue on to commission an additional warehouse.

Note: You CANNOT Add Shipper to more than one warehouse at a time. The first

warehouse that has the Add Shipper must be commissioned before moving on to Add

Shipper for the next warehouse.

8. Repeat the above steps for each additional warehouse to commission them on this

machine.



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Check Mail This option displays all mail messages sent from UPS to a particular commissioned station. Any

received messages from UPS will be displayed here.

In the Main Menu, choose Options > UPS Online Compatible Interface > Check Mail



23

Updating Commission Information

If you need to change/modify/update any of the information in the Settings screen (Shipper

Name, Address, Contact Name, Zip Code, and Phone), then select Update in bottom left corner

& then choose Send.

Note: If you are changing your Shipper ID #, then you will need to re‐commission.

URC Update

It is recommended that you periodically/monthly Check Mail (see Check Mail above) for updates

to a new Version of URC. These updates are sent automatically and performing a Check Mail

will update the URC.

Modifying Flex

FLEX is an escalated insurance for each shipment, which can be added to the existing shipping

account contract. It offers coverage for items ineligible for standard carrier liability programs

such as event tickets and negotiable instruments. Flexible Parcel Insurance also enables you to

insure for values greater than the actual value of the item you are shipping. Refer to your

corresponding UPS Representative to understand what particular products fall under FLEX.



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There are 3 types of FLEX that are supported by our software: Basic, Expanded & Time In

Transit. When enabling flex, you need to perform a Check Mail to activate. (See Check Mail

above).

Address Validation

Address Validation is a free service from UPS. Once this is activated, each shipment’s address is

sent through UPS for validation and the zip code will be validated with a zip + 4. The address

validation is then used for future shipments from that address. Perform a Check Mail to read

the validated address(es). (see Check Mail above)

Note: If a particular address is validated by UPS any changes made manually to the address,

then the address will not be valid by UPS.



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Daily Use

Printing UPS compatible box labels or COD tags in M.O.M.

1. When using a Thermal Printer, make sure an ELTRON ORION thermal printer is

used. Remember that if you will be using the special Laser Packing slip with one

label (purchased from Software Forms) this thermal printer is only used for the

creation of remaining box labels or COD tags that do not print initially on the special

packing slips. In addition, this thermal printer uses a parallel (LPT) port & not a serial

(COM) port and is set up as follows in Maintain, System Information, Global

Parameters, Printer Output tab:



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2. Verify that box or COD labels are printed for all UPS shipping methods, choose the

appropriate settings as shown below in Maintain > Shipping Information > Shipping

Methods > General Information tab. Note that the Shipping ID/Account field in all

UPS shipping methods must contain your valid 6 character UPS shipper number and

the box for Print Shipping Manifest/Report is checked.



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Sending UPS information Using UPS Online Compatible Software

Processing orders in MOM

1. Open the ‘Order Processing – Stage Selection’ screen

2. Verify that you have an active connection to the Internet.

3. Click on the checkbox between Stage 10 and ‘Shipping’ to place a checkmark in that

box. This is the stage that the information will be transferred. Any boxes that have

a status of ‘Ready to Ship’ will be processed and transferred to UPS. This process

may be done multiple times within a day if desired.

4. Click on the Process button.

5. If you do not have the “box must be confirmed for shipment” option checked in

Maintain > System Information > Global Parameters > Order Processing Design

tab, please skip to Step 6. If you do have this option checked, the Shipment Confirmation Screen will open. Select the packages that will be shipped, then click

the Print/Ship button.



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6. The ‘UPS Daily Shipment Detail Report’ will prompt to print.

7. The Printing Completion Status will open asking “Were SHIPPING MANIFESTS

Successfully Printed?” Click the Yes button.





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Closing MOM

When MOM is closed on a commissioned computer, a message will appear:

Select Yes to complete the process with UPS. This should be done at least once each day.



31

Using the UPS Online Compatible Interface Options Menu

Check Mail

This option displays all mail messages sent from UPS to a particular commissioned

station.



32

Re Send PLD File

This option allows a successful PLD file on a particular commissioned station to be re‐sent to

UPS. If Mail Order Manager successfully sends the UPS shipping information (the PLD file) to

UPS and UPS does not receive the information, UPS will request the information to be sent

again. Choosing ‘Re‐Send PLD File’ will display a list of the successful PLD files sent by date.

Highlight the date that needs to be resent and click the Re‐Send button.



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Create AUF Diskette

If a PLD file transmission has failed on a particular commissioned station for a specific

amount of time, Choosing ‘Create AUF Diskette’ will display a list of all PLD files sent by date,

successful or not.

• When choosing ‘Create AUF Diskette’, Mail Order Manager will create a

subfolder in MOMWIN called AUF. In the AUF folder Mail Order manager will

create a *.msg file and control.ups file.

• Use a utility such as Winzip to zip (compress) the 2 files. The suggested name

for the zip file is AUF.zip.

• Email the files to the necessary UPS Personnel.

Reprint Manifest

This option gives a list of ALL sent and un‐sent PLD files. The screen is similar to that

in Re‐send PLD File. This can be done from any commissioned station. When a user

commissions a workstation with UPS Online Compatible Software more than once

and tries to reprint a manifest, MOM will show a dropdown of the different Mailbox

IDs to allow all old manifests from older Mailbox IDs to be reprinted.

Voiding a Package

This option is only available:

• For orders having a ship date within 24 hours of the attempted void.

• By selecting the View/Edit button on the Packing tab of an order and not by

resetting the order.

Once voided, the package data will be sent to UPS as a voided package. These voids

will not be included as part of the Driver Summary Barcode Report.

When Should I Void a Package?

Typically, packages are voided when a customer changes their mind about their order after

the PLD was uploaded to UPS, but before the package is picked up. For example, on a given

day, Mr. Shipit processes shipments at 12 noon. The customer calls at 2 PM to change their

order (different item, different shipping method, cancels entire order, etc.). Realizing the

package data was already sent to UPS but the driver hasn’t taken it yet, Mr. Shipit voids the

package.



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How Do I Void a Package in M.O.M.?

1. From the Packaging tab of an order, highlight a box and select the View/Edit Box

button.

2. The Edit Box Information screen will be displayed. Select the Void Package option.



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3. A message will appear to alert you that this procedure will open your web browser

and asks if you wish to continue. Select Yes.

Warning: Voiding a package is final. If the package shipped, and UPS accounted

for it, you will be billed for that shipment. Any attempt to void a package that

was actually shipped will be billed for the full amount by UPS.

2. Enter any comments about the void that you wish to communicate to UPS in the

provided field, e.g.

“Box was found in the shipping department after the driver left.” Then click OK.

3. Your web browser will open and the new information will be sent to UPS to

update your files to

include the voided package.

4. In the Packing tab of the order, the Status of the package will now read ‘Voided

in UPS.’

Note: Voiding must be done on per package basis.



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Note: Any attempted voids beyond the 24‐hour limit will fail. Resetting an hour 24

hours after it was shipped will also fail. In these situations, the only available options

would be to create an entirely new order or ship the existing package on the next

pickup.

Using Mail Order Manager to retrieve UPS information about a

package

1. Click on the Packaging tab to display the information about the packages in the

order.

2. Track Package’ button

• If a package from the list has been shipped, highlight it, and click on the ‘Track

Package’ button.

• This will open a web browser to the Tracking page referenced when in the

Shipment URL field of the Shipping Method Maintenance screen, and display

the tracking information about that package, such as status, delivery date and

location and who signed for the package.

Note: To use the ‘Track Package’ button, there must be a connection to the

Internet for the web page to be displayed.



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Addendum

Additional Handling

Domestic shipments in the UPS system that require additional handling due to their size or

packaging will be assessed an Additional Handling Charge. The charge applies to:

• Any article not fully encased in an outside shipping container.

• Any article encased in a metal or wood shipping container.

• Cans of pails not fully encased in a corrugated cardboard shipping container.

• Any package over 60 inches long.

Early AM

Early AM is available for Next Day and 2nd Day based on destination. Variation in the time,

whether it is 8AM, 8:30AM, 9AM, etc, will depend on the selected service (Next Day and 2nd

Day) and destination. However, you can change the arrival time in the Package Information

screen if the expected time is later than the default time for that service and destination.

1. From the Packing tab of an order, highlight a box and select the View/Edit Box

button.

2. Adjust the Alt. Delivery Time (½ hour increments) by selecting the up and down

arrows.



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Return Services (Call Tag )

If you send a shipment via UPS and then want the shipment to be picked up and returned to

you, request a return service for 1 or 3 attempts. The UPS driver brings the package label to

the pickup location and picks up the package. If the package cannot be picked up on the

first attempt, the driver will attempt to pick up the package on each of the next two

business days. If, after the number of attempts selected, the package has not been picked

up, the driver will leave the label at the pickup location, and the customer must drop the

package off at the UPS customer counter or shipping outlet. You pay for the cost of the

shipping and a per package (not per shipment) return service fee. Refer to your UPS Rate

and Service Guide for current rates and more information.

Note: Return Service can be requested using any shipping method except Next Day.

Select the Call Tag Item button to request a call tag and select the number of attempts.



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Note: Mail Order Manager will produce and send the Return Service instructions to the UPS

Main Office. All UPS Return Service labels are produced from the UPS Main Office, not from

M.O.M., with the exception of the ‘Print Return Label’ option, where return labels are

printed locally at the shipper’s station. (See Additional Return Services)



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Additional Return Services

No Attempts – Print Locally

This selection will allow the shipper to print the return label locally, and either enclose the label

within a package or mail the label by itself with a current charge of .50 cents for the following

services: Next Day Air, 2nd Day Air, 3 Day Select and Ground. This label cannot NOT be attached

to an empty box and must reach the recipient unused.

No Attempts – Print and Mail

For this method, UPS will print the label and mail it to the recipient with a current service charge

of $2.25 forthe following services: Next Day Air, 2nd Day Air, 3 Day Select and Ground.

No Attempts – Electronic E mail

This service will electronically transmit a link for the label via email to the recipient with a

current service charge of $1 for the following services: Next Day Air, 2nd Day Air, 3 Day Select

and Ground. No label will be printed in M.O.M., but UPS will send an email to the recipient,

giving them the ability to print the label.

Dimensional Weight This is a standard formula that considers density when determining charges. The calculations

are used to consider the amount of space a package will take up in relation to the actual weight

of the package. Dimensional weight is the billable weight when the dimensional weight of a

package measuring more than one cubic foot exceeds the actual weight. Dimensional weight is

determined by multiplying the package length by the width by the height, then divide by 194

( ( length x width x height)/194 ).

The dimensional weight will only be available for services that involve ‘Air’ (i.e Next Day Air).

Oversize Package Type

A package is considered oversize if:

• You select either UPS Ground or Standard (Canada) Service. Refer to your UPS Rate and

Service Guide for current rates and more information.

• The package qualifies as Oversize 1, which means that the package weighs less that 30

pounds and the package size dimensions specified in the Length, Width, and Height

fields are between 84 inches and 108 inches in combined length and girth. The billable

weight for each OS1 package is 30 lbs.



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• The package qualifies as Oversize 2, which means that the package weighs less that 70




• The package qualifies as Oversize 3, which means that the package weighs less than 90




Shipment Notification

Shipment Notification allows you to automatically transmit an e‐mail message to your

customer or a third party informing them of the details associated with the shipment such

as:

• Date the shipment was sent.

•

Date

the

shipment

is

scheduled

to

be

delivered.

• Tracking number

• Reference numbers.

• Merchandise description

To activate Shipment Notification, users must contact their UPS account representative to

activate this service. This is an email that is sent directly from UPS and is not related to the

Mail Order Manager Shipment Confirmation Notice. The Mail Order Manager Shipment

Confirmation Notice is setup and sent independently from the UPS email shipment

notification.

Trace

Tracing a package will allow you to obtain a letter from UPS with the information regarding

the package. It will state when the package was delivered, who signed for it and if there

were any errors.

Time In Transit

This shows you the amount of time that it will take for the package to reach the destination.

Tracking

Tracking a package will use the UPS tracking number to show the tracking information of the

package, such as status, delivery date and location and who signed for the package.



42

Flexible Parcel Service

FLEX is an escalated insurance for each shipment, which can be added to the existing

shipping account contract. It offers coverage for items ineligible for standard carrier liability

programs such as event tickets and negotiable instruments. Flexible Parcel Insurance also

enables you to insure for values greater than the actual value of the item you are shipping.

Refer to your corresponding UPS Representative to understand what particular products fall

under FLEX. There are 3 types of FLEX that are supported by our software: Basic, Expanded

& Time In Transit. When enabling flex, you need to perform a Check Mail to activate. (see

Check Mail above)

Saturday Pickup

With UPS Saturday Pickup, your packages arrive with the same time commitment as those

shipped on Friday. Saturday pickup of domestic overnight and two‐day air packages is

available from most U.S. locations Saturday shipments receive the same delivery time

commitments as shipments picked up on Friday. Not available in Hawaii. Refer to your UPS

Rate and Service Guide for current rates and more information.

1. Click the View/Edit Box button for a box from the Packaging tab of an order.

2. Place a checkmark in the Saturday Pickup checkbox.





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Delivery Confirmation

To verify the arrival of your package or shipment, UPS offers three types of optional delivery

confirmation services, available to all UPS domestic service levels. These include:

Delivery Confirmation

Provides automatic confirmation of delivery for any package you designate

Delivery Confirmation Signature Required

Provides automatic confirmation with a printed copy of the recipient's digital signature

Delivery Confirmation Adult Signature Required

Provides automatic confirmation with a printed copy of the adult recipient's digital signature.

The adult must be at least 21 years of age.

Verbal Confirmation (additional service)

One of the delivery confirmation options you have when you send a package UPS Next Day Air

Early A.M.® When you use this service, UPS will call you to confirm delivery of your package.

Refer to your UPS Rate and Service Guide for current rates and more information.



45

Quantum View

Quantum View Outbound (Fee Based)

Provides hourly updates about your outbound packages in a secure Web environment.

Quantum

View

Outbound™

provides

a

view

of

the

packages

you

ship

using

your

UPS

Accounts.


1. While in an order, from the Packaging tab, select a box and click the View/Edit Box

button.

2. Select the method of Quantum View Notify, either Email, Fax, or None.

3. Select the Type: Ship for package level notification message to individual(s)

regarding the shipment (including date, time, and name of recipient) of a package;

Exception for a package level notification message to individual(s) when the

scheduled day of delivery changed requiring a rescheduled day of delivery (email only); or Delivery for a package level notification message to individual(s) regarding

the delivery (including date, time, and name of recipient) of a package (email only).



Quantum View Inbound (Fee Based)

Provides hourly updates about your inbound packages in a secure Web environment. With

Quantum View Inbound™, you can see the UPS packages being sent to you by multiple vendors.


1. While in an order, from the Packaging tab, select a box and click the View/Edit Box

button.

2. Select the method of Quantum View Notify, either Email, Fax, or None.

3. Select the Type: Inbound.

Excess Value Insurance

Each UPS domestic package shipment is automatically protected by UPS against loss or

damage up to a value of US$100. Excess Value Insurance provides protection above US$100.

Excess Value Insurance does not provide any protection for packages or letters having an

actual value in excess of US$50,000 even if a lesser amount is specified in the insured value

field. Excess Value Insurance is provided by a third‐party insurance company. International

air shipments may be governed by the Warsaw Convention, including its liability limitations

Modified 6/22/2009

Documents

Dydacomp Multichannel Order Manager and UPS Link