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#1. No Power 1-1. No Power · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 2-1. No Drain · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · #2. No Drain 3 4 3-1. From door bottom on washing portion #3. Water Leakage 5 Contents 3-1. From door bottom on washing portion · · · · · · · · · · · · · · · · · · · · · · · · · · · 5 3-2. From water supply line & connection · · · · · · · · · · · · · · · · · · · · · · · · · · · · 6 4-1. Abnormal Noise · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · #4. Noise 7 5-1. No Water Supply · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · #5. Water Supply Problem 8 5-2. No Stop Water Supplying · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 10 #6. Improper Operation 6-1. Not Dry · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 6-2. Not Clean - If Some Food Particles Remains on Dishes · · · · · · · 11 13 6-3. Not Clean - If Spots and Filming on Glasses and Flatware · · · · 15 6-4. Not Clean - If Leaves Glasses with a Dim Polish · · · · · · · · · · · · · · · 17 6-5. Cycle Doesn’t Start · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 18 : Difficult repair

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Page 1: DW RepairTip

#1. No Power1-1. No Power · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·

2-1. No Drain · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·

#2. No Drain

3

4

3-1. From door bottom on washing portion#3. Water Leakage

5

!"#$%&'#$()

Contents

! "#$%&!

3-1. From door bottom on washing portion · · · · · · · · · · · · · · · · · · · · · · · · · · · 53-2. From water supply line & connection · · · · · · · · · · · · · · · · · · · · · · · · · · · · 6

4-1. Abnormal Noise · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · #4. Noise

7

5-1. No Water Supply · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · #5. Water Supply Problem

85-2. No Stop Water Supplying · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 10

#6. Improper Operation6-1. Not Dry · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·

6-2. Not Clean - If Some Food Particles Remains on Dishes · · · · · · ·

11

13

6-3. Not Clean - If Spots and Filming on Glasses and Flatware · · · · 15

6-4. Not Clean - If Leaves Glasses with a Dim Polish · · · · · · · · · · · · · · · 17

6-5. Cycle Doesn’t Start · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 18

: Difficult repair

Page 2: DW RepairTip

7-1. 1E (High Temperature Heating Error) · · · · · · · · · · · · · · · · · · · · · · · · · · · ·

#7. Error Code19

7-2. 3E (High Temperature Water Supply Error) · · · · · · · · · · · · · · · · · · · · 20

7-3. 4E (Water Supply Error) · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 21

7-4. 5E (Drain Error) · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 23

!"#$%&'#$()

Contents

! '#$%&!

7-5. 9E (Low Level Water Error) · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 24

7-6. HE (Heater Error) · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 25

7-7. LE (Leakage Error) · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 26

7-8. PE (Half Load Function Error – only DMT 800) · · · · · · · · · · · · · · · · · 27

7-9. bE (Button Error) · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 28

7-10. oE (Over Level Water Error) · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 29

1. DMT800, DMT610, DMT350 Series · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·

: Difficult repair

# Appendix 1. SVC Inspection Mode

312. DMT400 Series · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 333. DMR57, DMR77, DMR78 Series · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 35

7-11. tE (Temperature Sensor Error) · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 30

Page 3: DW RepairTip

Causes

Check Point Voltage at the outlet, sub PBA, main PBA

ㆍNo Voltage at electrical outlet ㆍSub or main PBA defective

#1. No Power1-1. No Power

SymptomㆍDishwasher will not turn on.

Step 1 : Voltage at Electrical Outlet! Check if the voltage at electrical outlet is approximately AC 120V.The dishwasher should be connected to dedicated breaker

Step 2 : Sub PBA! Check all the connections of the Sub PBA connector. " Check for LED and Input Key

! $#$%&!

Step 3 : Main PBA (1)! Verify the AC power lines into the Main PBA.

- Measure the voltage between the black wire and the yellow wire of CN101.

( If the voltage is not AC120V, check for bad connections or open circuits of the power part.

Step 4 : Main PBA (2)! Check for the voltage between pin 4 (orange) of the main PBA CN302 connector and

pin 7 (pink) of the CN301 connector.( The normal voltage : DC 4.5V ~ 5.5V" Check for the voltage between pin 10 (blue) of the main PBA CN302 connector and

pin 9 (white) of the CN302 connector.( The normal voltage : DC 9.5V ~ 12.5V (Power key on)

DC 5.5V ~ 7.0V (Power key off)If the voltage is not normal, replace main PBA.

" Check for LED and Input Key- Push ‘Normal’ + ‘Heavy’ + ‘Power Key’ - Push ‘Normal’ Key 4 times- Push all key.

( If all LEDs do not light, replace sub PBA.

Page 4: DW RepairTip

Causes

Check Point Drain hose, water level sensor, drain pump, main PBA

ㆍDrain hose blockedㆍWater level sensor defectiveㆍDrain pump defectiveㆍMain PBA defective

#2. No Drain2-1. No Drain

SymptomㆍDishwasher doesn’t drain.

Step 1 : Drain Hose! Check if the drain hose is fold or kinked." Check if drain hose is clogged or restricted

! )#$%&!

Step 2 : Water Level Sensor! Check the connections for the Water-level sensor." Check for the operation of the Water-level sensor.

If it is faulty, replace the assembly case sensor andremove foreign material from the floatIf it is normal, replace the Main PBA assembly.

Step 3 : Drain Pump! Check the connections of the Drain Pump." Check the resistance of the drain pump coils.( Drain Resistance : approximately 25Ω

If the value is not normal, replace the Drain pump.

Step 4 : Main PBA! Check the operation of the Drain Pump Relay.

→ Check for the operating voltage between the yellow wire of the Main PBA CN101connector and the orange wire of the CN202 connector.

( The Voltage : AC 120V (while operating)If the value is not normal, replace main PBA.

Page 5: DW RepairTip

Causes

Check Point Installation, lower nozzle

ㆍPoor installation.ㆍLower nozzle defective.

#3. Water Leakage3-1. From door bottom on washing portion

SymptomㆍWater Leaks from door bottom during washing cycle.

Step 2 : Lower NozzleCheck if the Lower nozzle is bended or divided.

Step 1 : Installation! Check if the dishwasher is level

If it is tilted forward, water can come out through bottom's corner.

! *#$%&!

! Check if the Lower nozzle is bended or divided. ( Replace new lower nozzle.

Page 6: DW RepairTip

Causes

Check Point Water connection

ㆍPoor water connection

#3. Water Leakage3-2. From Water Supply Line & Connection

Symptom

Step 2 : Water Connection (2)Check the threads on the water valve

Step 1 : Water Connection (1)! Check if the water connection is wrong.( Reconnect water connection properly, be sure to use thread seal on the 90 degree elbow fitting.

ㆍWater Leaks from water supply line & connection.

! %#$%&!

! Check the threads on the water valve ( Replace the part.

Page 7: DW RepairTip

Causes

Check Point Installation, sump, drain chamber

ㆍPoor installationㆍForeign material insideㆍNormal sound (no defect)

#4. Noise4-1. Abnormal Noise

SymptomㆍAbnormal noise occurs during operation.

Step 1 : Installation! Check if the product is level with the floor. " Check if there are any deformations in the sink drain pipe.# Check if the dishwasher drain hose is firmly installed to the sink.

Step 2 : During Wash Cycle

! +#$%&!

Step 2 : During Wash Cycle! If the grinding noise occurs during wash cycle,

hard material may be inside Assembly sump. ( Remove the abnormal item in assembly sump and check the disposer blade.

Step 3 : During Drain Cycle! If grinding noise occurs during drain cycle,

hard material may be inside drain chamber.( Remove the abnormal item in drain chamber and check the drain pump impeller.

Step 4 : Normal Sound! These sounds are not defective, please advise customers that they are normal.

- Sound is generated when the dispenser cover is open and the drain pump is operatingin an early stage.

- There may be a ‘chopping’ sound because a nozzle is bumping against the dishes.( Rearrange the dishes.

Page 8: DW RepairTip

Causes

Check Point Water tap, water line, water valve filter, case brake, water valve, case sensor

ㆍWater tap is not open / water pressure is low.ㆍWater line blocked or kinked.ㆍWater valve filter blocked / water valve defectiveㆍCase brake, case sensor defective

#5. Water Supply Problem

SymptomㆍWater is not supplied.

Step 1 : Water Tap! Check if water tap is open." If water pressure is too low, customers may think no water is supplied.

5-1. No Water Supply

! ,#$%&!

Step 2 : Water Line! Check if the water hoses are kinked or not." Check if the water hoses are blocked by foreign materials.# Check for water leakage at the connection of water valve

Step 3 : Water Valve blocked! Check if the valve is blocked with foreign materials.( Advise customers to clean the water valve periodically.

Step 4 : Check when water supply is stopped! If the water supply stops after water is supplied for 5 seconds, go to Step 5." If the water supply stops after water is supplied for 1~5 minutes, go to Step 6.# If the water supply stops after water is supplied fully into the float in Assembly Case sensor is located in High level sensor, go to Step 8

Page 9: DW RepairTip

Step 7 : Water Valve (2)! Check for voltage value of the water valve during operation of water valve.( The Voltage value : approximately AC 120V

Step 6 : Water Valve (1)! Check the wiring connections to the water valve." Check the Resistance of the water valve.

(Remove the connector before checking)( The Resistance : 1.2kΩ

If the value is not normal, Replace the Water valve.

Step 5 : Assembly Case Brake! If the water supply stops after water is supplied for 5 seconds,

replace the Assembly Case Brake which is including Flow Meter.

! -#$%&!

( The Voltage value : approximately AC 120VIf the value is not normal, Replace the Main PBA.

Step 8 : Assembly Case Sensor! If the water supply stops after water is supplied fully into the floater

in the assembly case sensor is located in High level sensor,Replace the assembly case sensor which isincludes water (high & low) level sensor.

Page 10: DW RepairTip

Causes

Check Point water valve, water level sensor / hose , main PBA

ㆍWater valve defectiveㆍWater level sensor defectiveㆍMain PBA defective

SymptomㆍWater is supplied continuously.

Step 1 : Water Valve! If water is supplied on Power off status, replace the water valve.

#5. Water Supply Problem5-2. No Stop Water Supplying

Step 2 : Water Level Sensor! Check the connections to the Water-level sensor.

! ".#$%&!

Step 3 : Main PBA! Power on and then check voltage of the water valve.( If the voltage value is approximately AC 120V,

even though the valve is not working, Replace Main PBA.

! Check the connections to the Water-level sensor." Check for the operation of the Water-level sensor float.

If it is faulty, replace the assembly case sensor &remove foreign material from the floatIf it is normal, replace the Main PBA assembly.

Page 11: DW RepairTip

Causes

Check Point Water Temperature, dishes, dispenser, fan motor, main PBA

ㆍWater TemperatureㆍThe amount of dishes, the kind of dishesㆍDispenser, fan motor, main PBA defective

SymptomㆍDishes are not dry.

#6. Improper Operation6-1. Not Dry

Step 1 : Water Temperature! The temperature of the water is too low when the dishwasher is running.( Connect the water supply line to a hot water supply.

Use the Sanitize option with rinse aid.

! ""#$%&!

Step 2 : The Amount of Dishes! Too many dishes have been loaded.( Proper loading of items can affect drying. Load your dishes as recommended.

Step 3 : Plastic Dishes! Check if the plastic dishes are wet.( Advise customers that plastic dishes often need towel drying as they absorb water and release it well after the dry cycle is completed .

Step 4 : Water Drops! Check if water is dropped to lower basket from the upper basket.( Advise customers to empty the lower rack first and then the upper rack, after cycle ends.

This prevents water from dripping from the upper rack onto the dishes in the lower rack." Glasses and cups with concave bottoms hold water.

This water may spill onto other items when unloading.

Page 12: DW RepairTip

Step 5 : Check Fan Motor ! Check if the fan is operating.( If it is working properly, go to Step 7.( If it is not working, go to Step 8.

Step 6 : Dispenser! Verify there is rinse aid in the dispenser.( Check for the dispenser and add the rinse aid.

Use the liquid type rinse aid for automatic dishwasher." Check if the wire connection to the rinse aid dispenser is firmly connected.# Check if the dispenser operating relay is operating.( If the relay on main PBA is working properly, replace dispenser.

If it isn’t, replace main PBA.

Step 7 : Fan Motor! Check if the wire connection is firmly secured." Check the resistance of fan motor.( Resistance : approximately 150Ω

! "'#$%&!

( Resistance : approximately 150ΩIf it is not normal, replace the part.If it is normal, main PBA is defective and replace it.

Page 13: DW RepairTip

Causes

Check Point Cycle selected, dishes, water, detergent, nozzle, air gap or disposal

ㆍImproper cycle selectedㆍThe amount of dishesㆍWater temperature and or water pressure etcㆍThe kind of detergent and or the amount of detergentㆍNo rinse aid / Nozzle clogged / Air gap or disposal clogged

SymptomㆍSome food particles remains on dishes after washing dishes.

Step 1 : Cycle Selection! Check if an inappropriate cycle has been selected.( Did the customer choose the cycle that describes the most difficult soil ?

If you have some items with heavier soils, use a heavier cycle.

#6. Improper Operation6-2. Not Clean – If Some Food Particles Remains on Dishes

! "$#$%&!

If you have some items with heavier soils, use a heavier cycle.Select a cycle according to the number and soil level of the dishes.

Step 2 : Too Many Dishes! Check if the dishes are improperly loaded

(Too many dishes have been loaded.)( Rearrange the dishes so they do not interfere with the nozzle

rotation and the detergent dispenser's cover operation.Load only an appropriate number of dishes and load your dishes as recommended.

Step 3 : Water (1)! Check if the water temperature is low.( Connect the water supply line to a hot water supply.

For best performance, the temperature of the supplied water should be 120 ˚F (49 ˚C).

Step 4 : Water (2)! Check if water pressure is low.( The water pressure should be between 20 and 120 psi (140 ~ 830 kPa).

Page 14: DW RepairTip

Step 6 : Detergent (1)! Check if dishwasher detergent was not used.( Use a automatic dishwasher detergent.

Advise customers to use the powder or gel type dishwasher detergent.

Step 5 : Water (3)! Check if the water is too hard.( Use a commercial dishwasher cleaner and

use a high-quality detergent with rinse aid.

Step 7 : Detergent (2)! Check if the amount of detergent was inappropriate.( Use the appropriate amount of automatic dishwasher detergent.

Step 8 : Detergent (3)! Check if detergent remains in the dispenser.( Check for the position of dishware such as cookie sheets,

! ")#$%&!

( Check for the position of dishware such as cookie sheets, cutting boards, or large containers, etc. that maybe blocking the detergent dispenser from opening properly.Rearrange the dishes so they do not interferewith the detergent dispenser opening.

Step 10 : Nozzle! Check if the spray nozzle is clogged.( If the pump or spray nozzle is clogged by debris or food,

remove them. And advise customers to clean the nozzle as recommended.

Step 11 : Air Gap / Disposal! Check if the air gap or the disposer is clogged.( Clean the air gap or flush the disposer.

Step 9 : Rinse Aid! Check if there is rinse aid.( Check for the dispenser and add the rinse aid and use the liquid type rinse aid.

Page 15: DW RepairTip

Causes

Check Point Detergent, water

ㆍImproper detergentㆍHard water

Symptomㆍ Spots and Filming on Glasses and Flatware

Step 1 : Detergent ! Check if the correct amount of effective detergent is being used.( Advise customers to use recommended dishwasher detergents only.

(Refer to the manual) - Do not use less than 1 tablespoon (15 g) per load. - Detergent must be fresh to be effective. - Store detergent in a cool, dry area.

#6. Improper Operation6-3. Not Clean – If Spots and Filming on Glasses and Flatware

! "*#$%&!

- Store detergent in a cool, dry area. - Heavy soil and/or hard water generally require extra detergent.

" Advise customers to use rinse agentto remove spots and prevent new film buildup.

# If detergent is old or damp powder detergent, advise customers to use fresh detergent.

Step 2 : Hard Water! In case of hard water, advise customers as followings.

- If water is extremely hard, a water softener may be required.- The harder your water, the more detergent a load needs.- To prevent the common hard-water problem of spotting and to help dishes dry better,

to add a rinse aid is recommended.- If white residue inside your dishwasher is seen, occasionally try to dissolve it with

distilled white vinegar(or Lemon juice & White vinegar mixture). Instead of using detergent, place a container with 2 cups of vinegar(or 1 cup of Limejuice & 1 cup of white vinegar) in the bottom rack and run a normal cycle but without sanitize option.

Page 16: DW RepairTip

# How To Remove Spots and Films From Dishes

Try a white vinegar rinse. NOTE: This procedure is intended for occasional use only. Vinegar is an acid, and using it too often could damage your dishwasher.! Wash and rinse dishes. Do not use sanitize option. Remove all silverware or metal items." Put 2 cups (16 ounces [500 mL]) white vinegar in a glass or dishwasher-safe measuring

cup on the bottom rack.# Run the dishwasher through a complete washing cycle. Do not use detergent.

Vinegar will mix with the wash water.

! "%#$%&!

Page 17: DW RepairTip

Causes

Check Point water valve, water level sensor / hose , main PBA

ㆍToo much detergentㆍChemical reactionㆍWater temperature

SymptomㆍLeaves Glasses with A Dim Finish

Step 1 : Detergent ! Check if water supplied is soft and too much detergent was used.( Under load the dishwasher and use a rinse aid to minimize this.

This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cyclethat will get them clean.

#6. Improper Operation6-4. Not Clean – If Leaves Glasses with A Dim Finish

! "+#$%&!

that will get them clean.

Step 2 : Silica Film or Etching! In case of Silica film or etching :

(silica film is a milky, rainbow-colored deposit; etching is a cloudy film)- Sometimes there is a water/chemical reaction with certain types of glassware.This is usually caused by some combination of soft or softened water,alkaline washing solutions, insufficient rinsing, and overloading the dishwasher. It might not be possible to prevent the problem, except by hand washing.To slow this process use a minimum amount of detergent but not less than 1

tablespoon (15 g) per load. Use a liquid rinse aid and under load the dishwasher to allow thorough rinsing. Silica film and etching are permanent and cannot be removed.

Step 3 : Water Temperature ! If water temperature entering the dishwasher exceeds 150°F,

this could be etching. Lower the water heater temperature.

Page 18: DW RepairTip

Causes

Check Point Door sensing switch, main PBA

ㆍDoor sensing Switch defectiveㆍMain PBA defective

SymptomㆍCycle doesn’t start.

Step 1 : Door Sensing Switch (1)! Check the connections for the Door Sensing Switch( Check the blue wire and the switch connected to the blue wire.

- Normal (Power Key On) : 9.5 to 12.5V (when the door is open)- Normal (Power Key Off) : 5.5 to 7.0V (when the door is open)- Normal : < 2V (when the door is closed)

#6. Improper Operation6-5. Cycle Doesn’t Start

! ",#$%&!

- Normal : < 2V (when the door is closed)

Step 2 : Door Sensing Switch (2) / main PBA! Check the operation of Door Sensing Switch.

(Remove the connector before measuring.)( Check for the blue wire and the switch connected to the blue wire.

- Normal: OPEN (when the door is open)- Normal: SHORT (when the door is closed)

( If it is not normal, replace the door sensing switch.If it is normal, replace main PBA.

Page 19: DW RepairTip

Causes

Check Point Thermistor, main PBA

ㆍ1E error occurs when the temperature of the thermistor is 176 degrees F or abovefor over 3 seconds.

#7. Error Code7-1. 1E (High Temperature Heating Error)

Step 1 : Thermistor! Check the wiring connection to the thermistor." Check for resistance of thermistor.( The Resistance (25$ or 77%) : approximately 49.12kΩ

If the value is not normal, replace the thermistor.

Symptom

Step 2 : Main PBA

ㆍ1E error is displayed. (‘Normal’ + ‘Smart Auto’ LED On)

! "-#$%&!

Step 2 : Main PBA! Check for the wire connection on main PBA" If there is no defect at the above steps, replace main PBA.

Page 20: DW RepairTip

Causes

Check Point Water tap, thermistor, main PBA

ㆍ3E error occurs when a water temperature of 176 % or above is detected during water fill.

#7. Error Code7-2. 3E (High Temperature Water Supply Error)

Step 2 : Thermistor! Check for the wire connection of thermistor.

Symptomㆍ3E error is displayed. (‘Normal’ + ‘Delicate’ + ‘Smart Auto’ LED On)

Step 1 : Water Tap! Check for the hot water connections for the inlet valve.( Adjust the hot water supply so that the temperature of the supplied water is less than

176%(80$).

! '.#$%&!

! Check for the wire connection of thermistor." Check for resistance of thermistor.( The Resistance (25$ or 77%) : approximately 49.12kΩ

If the value is not normal, replace the thermistor.

Step 3 : Main PBA! Check for the wire connection on main PBA" If there is no defect at the above steps, replace main PBA.

Page 21: DW RepairTip

Causes

Check Point Water tap, water line, water valve filter, case brake, water valve, case sensor

ㆍ4E error occurs:- When the flow meter detects 100 or less pulses even 73 seconds after the water

supply.- When flow meter pulse rate is 5 or less for 13 seconds after the water supply starts.- When the water supply does not complete 6 minutes after the water supply starts.

#7. Error Code7-3. 4E (Water Supply Error)

Symptomㆍ4E error is displayed. (‘Smart Auto’ LED On)

Step 1 : Water Tap! Check if water tap is open." If water pressure is too low, it may cause 4E error.

! '"#$%&!

Step 2 : Water Line! Check if water hoses are kinked or not." Check if water hoses are blocked by foreign materials.# Check if there is water leakage at the connection of water valve

Step 3 : Water Valve ! Check if the valve is blocked with foreign materials.( Advise customers to clean the water valve

periodically.

Step 4 : Check when water supply is stopped! If the water supply stops after water is supplied for 5 seconds, go to Step 5." If the water supply stops after water is supplied for 1~5 minutes, go to Step 6.# If the water supply stops after water is supplied fully until the floater in Assembly Case sensor is located in High level sensor, go to Step 8

Page 22: DW RepairTip

Step 7 : Water Valve (2)! Check the voltage value of the water valve during operation of water valve.( The Voltage value : approximately AC 120V

If the value is not normal, Replace the Main PBA.

Step 6 : Water Valve (1)! Check the wire connections to the water valve." Check for Resistance of the water valve.

(Remove the connector before checking)( The Resistance : 1.2kΩ

If the value is not normal, Replace the Water valve

Step 5 : Assembly Case Brake! If the water supply stops after water is supplied for 5 seconds,

replace the Assembly Case Brake which is including Flow Meter.

! ''#$%&!

If the value is not normal, Replace the Main PBA.

Step 8 : Assembly Case Sensor! If the water supply stops after water is supplied fully until the floater in Assembly Case

sensor is located in High level sensor,Replace the Assembly Case Sensor which is including water (high & low) level sensor.

Page 23: DW RepairTip

Causes

Check Point Drain hose, water level sensor, drain pump, main PBA

ㆍ5E error occur, when OFF status of Low Level Switch is not detected within 3 minutesduring the drain.

#7. Error Code7-4. 5E (Drain Error)

Step 2 : Water Level SensorCheck the connections at the Water-level sensor.

Symptomㆍ5E error is displayed. (‘Delicate’ LED On)

Step 1 : Drain Hose! Check if drain hose is pinched or kinked." Check if drain hose is clogged.

! '$#$%&!

! Check the connections at the Water-level sensor." Check the operation of the Water-level sensor.( If it is faulty, replace the assembly case sensor &

remove foreign material from the float( If it is normal, replace the Main PBA assembly.

Step 3 : Drain Pump! Check the connections at the Drain Pump connector." Check the Drain Pump coil is resistance( The Resistance : approximately 25Ω (while operating)

If the value is not normal, replace the Drain pump.

Step 4 : Main PBA! Check the operation of the Drain Pump Relay.

→ Check the operating voltage between the yellow wire of the Main PBA CN101connector and the orange wire of the CN202 connector.

( The Voltage : AC 120V (while operating)If the value is not normal, replace main PBA.

Page 24: DW RepairTip

Causes

Check Point Water level sensor, main PBA

ㆍ9E error occurs:- When high level sensor is not detected after the tub was filled, drained & refilledwith water. After then, if high level sensor is not detected again.

- When low level sensor is detected over 5 seconds during wash operation.

#7. Error Code7-5. 9E (Low Level Water Error)

Step 1 : Water Level Sensor / Main PBA! Check the connections at the Water-level sensor." Check the operation of the Water-level sensor.( If it is faulty, replace the assembly case sensor and

remove foreign material from the float

Symptomㆍ9E error is displayed. (‘Normal’ + ‘Heavy’ + ‘Smart Auto’ LED On)

! ')#$%&!

( If it is normal, replace the Main PBA assembly.

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Causes

Check Point Heater, main PBA

ㆍHE error occurs when the temperature change is 39.2˚F or less within the first 10 minutes after the heating starts

#7. Error Code7-6. HE (Heater Error)

SymptomㆍHE error is displayed. (‘Heavy’ + ‘Delicate’ LED On)

Step 1 : Heater! Check the connections at the Heater connectors." Check the resistance between both ends of the Heater directly,

or check for the resistance between the red wire of the Heater Relayand the amber and yellow wires of the Power Relay, respectively.

( The Voltage : approximately 13.5Ω If the value is not normal, replace heater.

! '*#$%&!

Step 2 : Main PBA! Check for the voltage between Main PBA T101 connector and

T102 connector.( The Voltage : approximately AC 120V (while operating)

If the value is not normal, replace heater.

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Causes

Check Point Shutter, main PBA, each hose connection, sump, tub, pump drain

ㆍLE error occur, when leakage sensor detects 3.5V or below for 1 seconds

#7. Error Code7-7. LE (Leakage Error)

SymptomㆍLE error is displayed. (‘Heavy’ LED On)

Step 1 : Shutter Main PBA! Check if there is any trace of water leakage in the shutter.( If there is water leakage trace,

check for water leakage location and then adjust or replace the parts.(each hose connection, sump, tub, pump drain)

( If there is no water leakage trace, replace the main PBA.

! '%#$%&!

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Causes

Check Point Half load motor, main PBA

ㆍPE error occurs when the half load motor does not spin after the cycle starts

#7. Error Code7-8. PE (Half Load Function Error - only DMT800)

SymptomㆍPE error is displayed.

Step 1 : Half Load Motor! Check the connections at the Half Load motor connector. ( Reconnect the Half Load motor connector." Check for the resistance between both ends of the Motor.( The Resistance : approximately 3.9kΩ

If the value is not normal, replace the Half Load Motor.

! '+#$%&!

Step 2 : Main PBA! If the half load motor is normal, replace the Main PBA assembly.

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Causes

Check Point Sub PBA, main PBA

ㆍbE error occur, when the button is pressed continuously for over 30 seconds.

#7. Error Code7-9. bE (Button Error)

SymptomㆍbE error is displayed. (‘Normal’ + ‘Delicate’ LED On)

Step 1 : Sub PBA / Main PBA! Check if there is condensation on the Main PBA connector (CN102).( If there is no condensation, replace the control panel.( If it is faulty, remove any condensation and moisture.

! ',#$%&!

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Causes

Check Point Overflow sensor, water valve, case sensor

ㆍoE error occurs when the overflow detection AD data is 3.5V or below for 3 seconds(When leakage sensor detects 3.5V or below for 1 seconds during water supply)

#7. Error Code7-10. oE (Over Level Water Error)

SymptomㆍoE error is displayed. (‘Heavy’ + ‘Smart Auto’ LED On)

Step 1 : Overflow Sensor! Check the connections at the Overflow Sensor connector.

Step 2 : Water Valve (1)

! '-#$%&!

Step 4 : Case Sensor! Check if there are any traces of water leakage on the top of

the Case Sensor→ Clean the Hose-Sensor and the Case Sensor.

Step 3 : Water Valve (2)The voltage at the water valve when it is not operating is AC 120V,! Check for foreign materials in water valve and remove them.

If you can’t remove, replace the water valve." If there are no foreign materials in water valve, replace main PBA.

! Check the Resistance at the water valve.(Remove the connector before checking)

( The Resistance : 1.2kΩIf the value is not normal, Replace the Water valve

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Causes

Check Point Thermistor, main PBA

ㆍtE error occur, when 0.2V or below, or 4.5V or above is maintained for over 3 seconds.

#7. Error Code7-11. tE (Temperature Sensor Error)

SymptomㆍtE error is displayed. (‘Heavy’ + ‘Delicate’ + ‘Smart Auto’ LED On)

Step 1 : Thermistor / Main PBA! Check the connections at the thermistor connector." Check the resistance between both ends

of the thermistor. See the table at right(Remove the connector before checking)

( If the value is not normal, Replace the thermistor.

! $.#$%&!

# Check for the voltage between both ends of the thermistor.( The Voltage : 0.2 ~ 4.5V

If the value is not normal, Replace the main PBA.

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Appendix 1. SVC Inspection Mode1. DMT800, DMT610, DMT350 Series

# How to Enter SVC Inspection Mode for DMT800 / 610 / 350

- Press the ‘Heavy’ + ‘Delicate’ + ‘Power’ buttons at the same time for two seconds

to enter Service Inspection Mode.

- All LEDs are displayed for the first two seconds and then Software-Ver. will be indicated.

- You can change the mode by pressing the Normal button again.

If press the Normal button in this mode, the mode will be changed to next mode.

- If you want to activate a mode while operating the dishwasher, the door must be closed.

- If ‘LE’ , ‘OE’, ‘tE’ error occur, enter Service Inspection Mode after resolving it.

- Service Inspection Mode is described in the following page.

! $"#$%&!

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! $'#$%&!

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# How to Enter SVC Inspection Mode for DMT400 Series

- Press the ‘Heavy’ + ‘Delicate’ + ‘Power’ buttons at the same time for two seconds

to enter Service Inspection Mode.

- All LEDs are displayed for the first two seconds and then Software-Ver. will be indicated

Binary Code using LED of ‘Normal, Heavy, Delicate, Smart Auto’.

- You can change the mode by pressing the Normal button again.

If press the Normal button in this mode, the mode will be changed to next mode.

- If you want to activate a mode while operating the dishwasher, the door must be closed.

- If ‘Heavy’ LED , ‘Heavy+Smart Auto’ LED, ‘Heavy+Delicate+Smart Auto’ LED error occur,

enter Service Inspection Mode after resolving it.

- Service Inspection Mode is described in the following page.

Appendix 1. SVC Inspection Mode2. DMT400 Series

! $$#$%&!

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# How to Enter SVC Inspection Mode for DMR57, 77, 78 Series- Press the Delay Start + Normal + Power keys at the same time for two seconds

to enter Service Inspection Mode.- “ALL” is displayed for the first three (3) seconds and then “t1” is displayed.- You can change the mode by pressing the Normal key.

Each time the Normal key is pressed, the mode changes in the order oft1 → t2 → t3 → t4 → t5 → t6 → t7 → t8.

- If you want to activate a mode while operating the dishwasher, the door must be closed (The Door switches are ON.)

- If an “oE”, “LE” or “tE1” error occur, make sure to enter Service Inspection Mode after resolving it.

- Service Inspection Mode is described in the following page.

Appendix 1. SVC Inspection Mode3. DMR57, DMR77, DMR78 Series

! $*#$%&!

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