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“Is your company healthy enough to meet the demands of an economic recovery?”
orDriving Back to Thrive
8/18/2010 | 2 | ©2010 CIBER, Inc.
“Leaders establish the vision for the future and set the strategy for getting
there; they cause change. They motivate and inspire others to go in the right
direction and they, along with everyone else, sacrifice to get there.”
– John Kotter
8/18/2010 | 3 | ©2010 CIBER, Inc.
Thrive Survive Revive Thrive
We are here
The Road Thus Far…
8/18/2010 | 4 | ©2010 CIBER, Inc.
The Effects of the Survive Mode: People
What happened to your employees, managers and executives while your organization was in “survive” mode?
What, if any, positive changes related to people occurred in your
organization during this period?
What negative changes related to people occurred
organization occurred during
this period?
What, if anything, do you think that you should continue to do as we move into the “revive” period regarding your people?
- +
8/18/2010 | 5 | ©2010 CIBER, Inc.
The Effects of the Survive Mode: Business Process
What happened regarding your business processes while your organization was in
“survive” mode?
What, if any, positive business process changes occurred in your
organization during the
“survive” mode?
What negative business process
changes occurred in your
organization during the
“survive” mode?
What, if anything, do you think that you should continue to do as we move into the “revive” period regarding your business processes?
- +
8/18/2010 | 6 | ©2010 CIBER, Inc.
The Effects of the Survive Mode: Technology
What happened regarding technology while your organization was in “survive”
mode?
What, if any, positive
technology changes occurred
in your organization during the
“survive” mode?
What negative technology
changes occurred in your
organization during the
“survive” mode?
What, if anything, do you think that you should continue to do as we move into the “revive” period regarding technology?
- +
8/18/2010 | 7 | ©2010 CIBER, Inc.
Thrive Survive Revive Thrive
We are here
Reviving Your Organization
People
Process
Technology
Building on the positive changes and focusing on making strategic improvements will speed
recovery and help move your organization towards the “thrive” state.
8/18/2010 | 8 | ©2010 CIBER, Inc.
People Focus
“After several years of economic chaos, enterprises have exhausted most avenues for incremental
cost savings. Now comes the hard work, investing in people, optimizing the workplace
and organizational change. Among the changes required are a renewed emphasis on people and human capital management (HCM), well honed
workplace strategies and well focused organization change.”
-Gartner Group“Rebuilding the Competitive Foundation”
8/18/2010 | 9 | ©2010 CIBER, Inc.
Focus on People in the Revive Phase
People
Leadership Alignment
Communication
Strategy and
Deployment
Culture Assessment
Workforce Strategy
Direction Deploymen
t
Learning Strategy
Development
Curriculum and
Courseware Developme
nt
Capability Transfer
Competency Modeling
Learning Outsourcin
g
Learning Systems
Implementation
Performance
Management Strategy
8/18/2010 | 10 | ©2010 CIBER, Inc.
Business Process Focus
“You need individuals coming together that have a good business understanding of the
activity or transaction that occurs at any given step of the process and who can then
articulate that for IT to find the right solution.”
- Cynthia Saccocia
8/18/2010 | 11 | ©2010 CIBER, Inc.
Focus on Business Process in the Revive Phase
ProcessSupport
StrategyDefect
Reduction
Business Process
Optimization
Managed Services
Continuous Improveme
ntValue
RealizationCompetenc
y CenterCycle Time Reduction
Facility Improveme
ntCustomer
Service
Supply Chain
Optimization
Six Sigma/Lean
8/18/2010 | 12 | ©2010 CIBER, Inc.
Technology Focus
“The first rule of any technology used in a business is that automation applied to an
efficient operation will magnify the efficiency. The second is that automation applied to an
inefficient operation will magnify the inefficiency.”
– Bill Gates
8/18/2010 | 13 | ©2010 CIBER, Inc.
Focus on Technology in the Revive Phase
Data Manageme
nt
Hardware Infrastructu
re
Enterprise Resource Planning
(ERP)
Desktop Upgrades
Communication
Infrastructure
Customer Relationshi
p Manageme
nt (CRM)
Business Intelligence
Employee Self Service
Vendor Portals
Knowledge Manageme
nt
System Enhancements/Upgrad
es
Network Optimizatio
n
Technology
8/18/2010 | 14 | ©2010 CIBER, Inc.
In Summary
“However beautiful the strategy, you should occasionally look at the results.”
-Winston Churchill