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© 2019 MIT Center for Transportation & Logistics| mm.mit.edu/scm | April 30 | Page 1 Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCM Interventions to increase learner engagement

Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCMweb.mit.edu/xtalks/EvaPonce-4-30-19.pdf · webinar by Danil Polshinfrom the Noun Project Award by Rockicon from the Noun

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Page 1: Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCMweb.mit.edu/xtalks/EvaPonce-4-30-19.pdf · webinar by Danil Polshinfrom the Noun Project Award by Rockicon from the Noun

© 2019 MIT Center for Transportation & Logistics| mm.mit.edu/scm | April 30 | Page 1

Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCM

Interventions to increase learner engagement

Page 2: Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCMweb.mit.edu/xtalks/EvaPonce-4-30-19.pdf · webinar by Danil Polshinfrom the Noun Project Award by Rockicon from the Noun

© 2019 MIT Center for Transportation & Logistics| mm.mit.edu/scm | April 30 | Page 2

MITx MicroMasters in SCM

Earth by Wuppdidu from the Noun Project

webinar by Danil Polshin from the Noun Project

Award by Rockicon from the Noun Project

online courses by Adrien Coquet from the Noun Project

1,592

Credentials granted

196 Countries Represented

280k Learners Enrolled

18K Learners Verified

Since 2014…

29 Massive Online Courses

4 Proctored Final Exams

Proctored Final Exam

CFx

28,231

Certificates Issued

40

MIT grad

Page 3: Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCMweb.mit.edu/xtalks/EvaPonce-4-30-19.pdf · webinar by Danil Polshinfrom the Noun Project Award by Rockicon from the Noun

© 2019 MIT Center for Transportation & Logistics| mm.mit.edu/scm | April 30 | Page 3

Our approach…

•Our main motivation is to provide the best learning experience through innovation and continuous improvement.

•Our goal is to help learners to complete and succeed in a MOOC and in a MicroMastersprogram.

•Our research project: The dropout problem.

Page 4: Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCMweb.mit.edu/xtalks/EvaPonce-4-30-19.pdf · webinar by Danil Polshinfrom the Noun Project Award by Rockicon from the Noun

© 2019 MIT Center for Transportation & Logistics| mm.mit.edu/scm | April 30 | Page 4

The dropout problemIn 2018 we ran 10 SCx courses, with 9,713 verified learners

Icon1: Agarunov Octay-Abraham| thenounproject.com

Icon2: Maxim Kulikov| thenounproject.com

0

500

1000

1500

2000

2500

3000

3500

SC0x SC1x SC2x SC3x SC4x

Verified learners in 2018

Page 5: Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCMweb.mit.edu/xtalks/EvaPonce-4-30-19.pdf · webinar by Danil Polshinfrom the Noun Project Award by Rockicon from the Noun

© 2019 MIT Center for Transportation & Logistics| mm.mit.edu/scm | April 30 | Page 5

The dropout problemIn 2018 we ran 10 SCx courses, with 9,713 verified learners, 32% dropped out

Icon1: Agarunov Octay-Abraham| thenounproject.com

Icon2: Maxim Kulikov| thenounproject.com

0

500

1000

1500

2000

2500

3000

3500

SC0x SC1x SC2x SC3x SC4x

Verified learners in 2018

Completed Dropped out

Page 6: Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCMweb.mit.edu/xtalks/EvaPonce-4-30-19.pdf · webinar by Danil Polshinfrom the Noun Project Award by Rockicon from the Noun

© 2019 MIT Center for Transportation & Logistics| mm.mit.edu/scm | April 30 | Page 6

From zombies to learners

Submit HWs

Watch videos

Do not watch videos

Do not submit HWs

85%Voyeurs 10%

Zombies 5%

Learners

Magicians ~0%

Icon eye: David Padrosa | thenounproject.comIcon zombie: Alex Auda Samora | thenounproject.comIcon stick: Sergey Demushkin | thenounproject.comIcon hat: Numero Uno | thenounproject.com

30% dropout

Page 7: Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCMweb.mit.edu/xtalks/EvaPonce-4-30-19.pdf · webinar by Danil Polshinfrom the Noun Project Award by Rockicon from the Noun

© 2019 MIT Center for Transportation & Logistics| mm.mit.edu/scm | April 30 | Page 7

How to solve it?Descriptive Analytics

Predictive Analytics

Interventions

Feedback

31.07% 26.40%

6.15%7.28%

5.83%3.34%

5.18%2.43%

30.74%42.49%

2017 2018

Other

IT

FR

CN

SG

BR

MX

CA

DE

ES

IN

US

Continuous Improvement

Page 8: Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCMweb.mit.edu/xtalks/EvaPonce-4-30-19.pdf · webinar by Danil Polshinfrom the Noun Project Award by Rockicon from the Noun

© 2019 MIT Center for Transportation & Logistics| mm.mit.edu/scm | April 30 | Page 8

#1. Improve challenging contents in SC1x #2. Increase difficulty progressively in SC1x

#4. Provide prep materials#3. Boost learners’ confidence in SC1x

New lesson – New graded assignments

Clearer structure - Key concepts reinforced

Effect on dropout

0% 1% 2% 3% 4% 5% 6%

3T

2T

1T

% of verified who dropped in Week 7

Effect on dropout

0% 2% 4% 6% 8% 10%

3T

2T

1T

% of verified who dropped in Midterm

1T 2T 3T

A

B

T1: Key topics T2: Recitation videos

B

A

Page 9: Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCMweb.mit.edu/xtalks/EvaPonce-4-30-19.pdf · webinar by Danil Polshinfrom the Noun Project Award by Rockicon from the Noun

© 2019 MIT Center for Transportation & Logistics| mm.mit.edu/scm | April 30 | Page 9

Takeaways

•Current challenges:§ How to reduce dropout in MOOCs/ MM Program§ How to better engage learners in MOOCs/MM Program

• Lessons learned from the interventions:§ Course redesign – More effective § Students emails – No impact

•Next steps:§ Course survey – Reasons

• It takes a village!

Page 10: Dr. Eva Ponce, Executive Director, MITx MicroMasters in SCMweb.mit.edu/xtalks/EvaPonce-4-30-19.pdf · webinar by Danil Polshinfrom the Noun Project Award by Rockicon from the Noun

© 2019 MIT Center for Transportation & Logistics| mm.mit.edu/scm | April 30 | Page 10

Eva Ponce - [email protected] | Sergio Caballero - [email protected] | Inma Borrella - [email protected]

Thank You!