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Program DevelopmentStep One: Education
• Training EAP staff – DV definition and data collection– Danger assessment and safety plan– Intervention
• Individual / Organizational:– Crisis response– Manager consultation– Safe worksite assurance
Training EAP StaffDefinition, Assessment, Planning
http://www.dangerassessment.org
Step One: Education, con’t.
• Training KP Managers– “Essentials for Managers” online
• Important workplace issue• Facts and resources• Manager role
– Developed by Multi-disciplinary Team• Learning and development• Family Violence Prevention Program• Multi-media / communications• Human Resources & Legal
Training KP ManagersEssentials Online
DV Impacts Workplace Safety and Productivity
“Liz Claiborne, Kaiser Permanente,
State Farm Insurance and Verizon Wireless are among the companies
that have instituted domestic violence policies.…[and] believe
they have saved both lives and money.”
Program Development Step Two: Partnership
• Creating a supportive workplace – Establish DV Prevention Task Force
• Create multi-disciplinary team– Develop resource materials
• Identify critical information– Employee outreach
• Distribute information• Attend Health & Safety Fairs
– Promote education• Provide Lunch & Learn talks on healthy
relationships, communication, stress management, conflict resolution
Employee OutreachSilentWitness Display
KP physicians and employees share stories of courage, survival and hope.
SilentWitness Stories
www.kp.org/domesticviolence
Program Development Step Three: Prevention
• Organizational outreach – Employee awareness campaign– Employer promotion
• Employee awareness posters• High-impact light box displays• Internal communications article• Resource materials
2008 Domestic Violence Awareness Campaign for
Kaiser Permanente Employees
Responding to DV at the Workplace
Education, Partnership, Prevention
Crisis Response, Manager Consultations,
Safe Worksite Assurance
Case Management
Internal Partnerships
Human Resources
Management
Security Union
Threat Management
Team
DV Task Force
Leadership
EAP
External Partnerships
Local DV resources• Shelters/ transitional
housing• Counseling • Legal services• DV advocacy programs• Prevention activities
DV ResourcesEvent Participation
Task Force ParticipationTrainings
Kaiser PermanenteEvent Participation
Board Membership Volunteer
Policies Supporting DV Prevention and Intervention
Internal:• Kaiser Permanente’s Zero Tolerance for Violence in
the Workplace• Threat Management Team
External:• California AB 2357
AB 2357: Victims of DV
EAP Internal Referral Network
Task Force
Union
Self Coworker
Human Resources
Security
Manager
EAP
Roles for EAP in DV Prevention
Education, Partnership, Prevention
Crisis Response, Manager Consultations,
Safe Worksite Assurance
Case Management
Role of EAP: Crisis Response
• Danger assessment– Do you have a safe place to go today?
• Safety planning– What can you do to be safer at home, at work?– What about your children?
• Resource information – Emergency shelter– Community DV advocacy services– Making a police report– Restraining orders
• Other resources: health care, faith community, family and friends, on-line information
Role of EAP: Crisis Response
Community Resources• 24-hour crisis line• Emergency housing• Transitional housing• Counseling• DV advocacy programs
– Diversity and ethnicity • Legal services• Prevention activities
Role of EAP: Manager Consultation
• Re-establishing workplace tone.– Addressing co-workers concerns– Avoiding rumors– Managing boundaries – Information about process of change
• Knowledgeable about AB 2357 and other policies/protocols.
• Coordination with security.• Coordination with HR, if warranted.• Resources if employee does not want
EAP services.
Role of EAP: Safe Worksite Assurance
• Threat Management Team• Security• HR• Management
Roles for EAP in DV Prevention
Education, Partnership, Prevention
Crisis Response, Manager Consultations,
Safe Worksite Assurance
Case Management
Role of EAP: Case Manager
• Ensure connection with resources.• Case manager not therapist
• Ongoing danger assessment.• Follow-up .
• Employee • Management• Security• Treatment providers• HR
• Assist with “return to work.”
For Your Reference
• “The Impact of Intimate Partner Violence on Employee Health and Productivity” Issue Brief, 2001;1(3) National Business Group on Health http://www.businessgrouphealth.org/pdfs/issue
brief_cphsviolence.pdf
• “Intimate Partner Violence: It’s a Workplace Issue” 2005, NIOSH/CDC study, Spokane County, Washington
• “Costs of Intimate Partner Violence Against Women in the United States” 2003, Centers for Disease Control
• “Family and Friends’ Guide to Domestic Violence” Elaine Weiss, 2003, Volcano Press, Inc.• National DV Hotline (800) 787-3224 www.ndvh.org