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dot.edu: An e-learning Infrastructure for the
University of Wisconsin System and Beyond
CUMREC 2002Charlene Douglas – Director
Kathryn Gomm – Training ManagerCopyright charlene Douglas and Kathryn Gomm, 2002. This work is the intellectual property of the author.
Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
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University of Wisconsin (UW) System
• Two Research Universities• Eleven 4-year Universities• Thirteen 2-year Colleges• Extension• Learning Innovations
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Goals•Leverage Resources to Provide an Economy of Scale
•Disseminate Knowledge Through Collaboration
•Guaranteed Infrastructure
•Support Web-enhanced, Hybrid, and Online Education
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Missiondot.eduSM provides educational communities with robust and up-to-date e-learning system infrastructure including technology, training, support, and instructional design to effectively apply these resources to enhance education.
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Learner Management
System
dot.eduSM
Software Training Hosting
Course Management
Systems
Research and Development
Content Development Assistance
Accessibility/Universal
Design
Help Desk
Instructional Design
Consultation
Project Management
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Partnership Model
• Faculty and teaching academic staff
• 3-stage implementation plan
• Model transfers responsibility from dot.edu to the partners
• A written implementation plan is designed jointly with flexibility to meet changing needsSM
dot.eduSM UWS Customers
• Both Research Institutions• All Eleven 4-year Universities• All 13 of the 2-year Colleges• UW – Extension• Learning Innovations
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dot.eduSM Non-UWS Customers
• Professional Development• PK-12s• Private Colleges & Universities• Technical Colleges• Campuses both inside and
outside the State of Wisconsin
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Customers
1999 2002
25
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83
dot.edu Users
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
1999 2000 2001 2002
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dot.edu Courses
0
2000
4000
6000
8000
10000
12000
1999 2000 2001 2002
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•Customer Service, Customer Service, Customer Service
•Comprehensive, Easy, Scalable Services
•Unique Relationships and Flexible Solutions
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Why dot.eduSM Has Succeeded
•True Collaboration and Teamwork
•Removal of Barriers
•Provide a Seamless e-learning Experience to PK-16+
•Education Serving Education
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Why dot.eduSM Has Succeeded
Partnerships
• Sun Microsystems
• Blackboard/Prometheus
• WiscNet
• University of Wisconsin System
• Others
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Sun Microsystems Center of Excellence
In February, dot.edu was named a Sun Center of Excellence (COE). As the only e-learning COE in the US, dot.edu is considered a “pioneer and a visionary for its unique extension of the ASP model in ‘education serving education’, providing infrastructure and resources to educational institutions all across the nation.”
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Lessons Learned
• Identity Issues
• Customer Support
• Unknowns
• New Products
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Lessons Learned
• Instructional Design
• Measuring Capacity and Demand
• Staffing
• External Funding
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Conclusion
• Foresight and Tenacity
• Exceeded Expectations
• Seen as Leader
• Future – Disseminate the Model; Standards; Accessibility; Expand
• ITS@Wisconsin
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