4
M usician Anton Belyankin, the leader of the band Dva Samolyota (meaning two planes in Russian), opened two bars in St. Petersburg with his friends in late 2014, in the midst of the financial crisis. Now, he has six bars in the city center. Belyankin was the first to bring Western-style bar culture to St. Petersburg and Russia. He opened his first bar, Dacha, in 2004 and it is still in business. When it opened, Dacha was the only enterprise in the city that followed the traditional bar concept, a small room that only served alcohol and snacks. Consequently, it was a must-see desti- nation for visiting foreigners. While restaurants and cafes close almost daily in Moscow, in St. Petersburg, they continue to thrive. “Bars are opened by enthusiasts,” says Belyankin. “That’s why most of them don’t close.” It is not just enthusiasm that keeps the bars open. In St. Petersburg, it is easier to find space for a bar, and the rent is lower than in Moscow. St. Petersburg is celebrated as the birthplace of Vladimir Putin. Perhaps that is why many compa- nies are moving their offices to the city. St. Peters- burg has an automobile cluster, which includes, among other companies, GM and Ford. For Western companies, the northern capital is a draw as it is located a few hours’ drive from the European Union, from where it is easy to export goods and receive components for their enterprises. The hospitality and food and beverage industries, for example, are doing well in St. Petersburg. Scan- dinavian businesspeople traditionally like to invest in the Russian border areas. Denmark’s Carlsberg brewery group owns the Baltika brewery, Europe’s largest, in St. Petersburg, Alexei Miller, the head of Gazprom, the city’s main taxpayer, is also from St. Petersburg. While Gaz- prom has a branched structure, most of its compa- nies have already moved to the city. Gazprom Group companies that have not yet moved to the northern capital will likely do so in the near future. Gazprom is a sponsor of Russia’s football cham- pion, Zenit, and the country’s best hockey club, SKA, is the team Ilya Kovalchuk currently plays for. The gas giant, however, is not popular in the city. When it wanted to build a skyscraper, which would have ruined the historical skyline (St. Petersburg still has no skyscrapers), citizens reacted with large-scale protests. As a result, Gazprom had to abandon the project and is now trying unsuccessfully to sell the land on which it planned to build the skyscraper. Gazprom does not define the city’s business face. St. Petersburg has a class of businesspeople who eventually become market leaders in their sectors without the help of any influential people in the Kremlin. They also managed to succeed without Western investment. Businessmen Andrei Rogachyov and Alexander Girda became the first Russian billionaires to make their fortunes in an industry other than oil or bank- ing.They built the Pyatyorochka discount-store chain. Rogachyov now says he’s “retired.” In a conversa- tion with RBTH, he called his success in developing the chain “accidental.” At the same time, he is be- lieved to be developing a new chain of stores, though he does not officially admit it. This can be called the St. Petersburg way of doing business. Rogachyov avoids being photographed and does not have a spokesman. In general, he has a reputa- tion of being Russia’s most private billionaire. He described the style of St. Petersburg businesspeople as “decent and responsible,” and named Oleg Tin- kov as the city’s most talented businessman. The complete opposite of Rogachyov, Tinkov has an interesting profile that compares with that of Richard Branson. Tinkov got into business in the 1990s by selling home electronics and appliances. He then set up a plant to make dumplings that was later sold to one of Roman Abramovich’s companies. He later founded a chain of beer parlors and even built a brewery near St. Petersburg, which he sold to Sun Inbew (ED: Inbrew or InBev?) (now part of Anheuser-Busch InBev). Now Tinkov is developing the Tinkoff Bank, which is seen as a successful ven- ture. People who know Tinkov say that he gets bored with his ventures then sells them. Although Tinkov has long worked around the coun- try, he considers himself a St. Petersburg business- man. “The biggest competition in Russia is in St. Pe- tersburg, because the market is already large, but not yet as large as in Moscow,”Tinkov told RBTH. “As a result, the product must be polished to per- fection, and you pay dearly for mistakes there, since competition is several times higher than in Moscow and the regions, where the members of the business elite are basically tied to the administrative ma- chinery.” According to Tinkov, the special style of St. Pe- tersburg businesspeople can be defined as“honesty toward the consumer, being less money-oriented and having rational relationships with partners.”He adds that “kindness” is also a major aspect of this style. ROMAN OVCHINNIKOV JOURNALIST St. Petersburg, Russia’s second- largest city, is referred to as the northern capital or the second capital. THE REAL RUSSIA The renewed RBTH iPad App IPAD.RBTH.COM EYE-CATCHING DESIGN RICHER MULTIMEDIA CONTENT BROADER COVERAGE OF RUSSIAN REALITY This special advertising supplement is produced and sponsored by Rossiyskaya Gazeta (Russia) and did not involve the reporting or editing staff of the International New York Times. A local businessman suggests some of the best places to stay, wine and dine in Russia’s cultural capital. PAGE II STYLISH TRAVEL TIPS FOR VISITORS TO ST. PETERSBURG rbth.com A Special Advertising Supplement to the International New York Times The spire-shaped Lakhta Center, which will house Gazprom’s new headquarters, is being built in the northern part of St. Petersburg. Visitors to St. Petersburg will not be able to see the iconic Aurora Cruiser, which is currently undergoing repairs. Here we present a picture of the museum ship. Roof climbers in St. Petersburg try to get an angel’s-eye view of the historic city center. This growing climbing community has more than 10,000 members. PAGE IV Businessmen in St. Petersburg who are building Russia’s largest companies are not relying on the government, which some see as a recipe for success

Doing Business in St. Petersburg

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Page 1: Doing Business in St. Petersburg

Musician Anton Belyankin, the leader of the band Dva Samolyota (meaning two planes in Russian), opened two bars in St. Petersburg with his friends in late 2014, in the midst of the fi nancial crisis.

Now, he has six bars in the city center. Belyankin was the fi rst to bring Western-style bar culture to St. Petersburg and Russia.

He opened his fi rst bar, Dacha, in 2004 and it is still in business. When it opened, Dacha was the only enterprise in the city that followed the traditional bar concept, a small room that only served alcohol and snacks. Consequently, it was a must-see desti-nation for visiting foreigners.

While restaurants and cafes close almost daily in Moscow, in St. Petersburg, they continue to thrive. “Bars are opened by enthusiasts,” says Belyankin. “That’s why most of them don’t close.”

It is not just enthusiasm that keeps the bars open. In St. Petersburg, it is easier to fi nd space for a bar, and the rent is lower than in Moscow.

St. Petersburg is celebrated as the birthplace of Vladimir Putin. Perhaps that is why many compa-nies are moving their offices to the city. St. Peters-burg has an automobile cluster, which includes, among other companies, GM and Ford. For Western companies, the northern capital is a draw as it is

located a few hours’ drive from the European Union, from where it is easy to export goods and receive components for their enterprises.

The hospitality and food and beverage industries, for example, are doing well in St. Petersburg. Scan-dinavian businesspeople traditionally like to invest in the Russian border areas. Denmark’s Carlsberg brewery group owns the Baltika brewery, Europe’s largest, in St. Petersburg,

Alexei Miller, the head of Gazprom, the city’s main taxpayer, is also from St. Petersburg. While Gaz-prom has a branched structure, most of its compa-nies have already moved to the city. Gazprom Group companies that have not yet moved to the northern capital will likely do so in the near future.

Gazprom is a sponsor of Russia’s football cham-pion, Zenit, and the country’s best hockey club, SKA, is the team Ilya Kovalchuk currently plays for.

The gas giant, however, is not popular in the city. When it wanted to build a skyscraper, which would have ruined the historical skyline (St. Petersburg still has no skyscrapers), citizens reacted with large-scale protests. As a result, Gazprom had to abandon the project and is now trying unsuccessfully to sell the land on which it planned to build the skyscraper.

Gazprom does not defi ne the city’s business face. St. Petersburg has a class of businesspeople who

eventually become market leaders in their sectors without the help of any infl uential people in the Kremlin. They also managed to succeed without Western investment.

Businessmen Andrei Rogachyov and Alexander Girda became the fi rst Russian billionaires to make their fortunes in an industry other than oil or bank-ing. They built the Pyatyorochka discount-store chain.

Rogachyov now says he’s “retired.” In a conversa-tion with RBTH, he called his success in developing the chain “accidental.” At the same time, he is be-lieved to be developing a new chain of stores, though he does not officially admit it. This can be called the St. Petersburg way of doing business.

Rogachyov avoids being photographed and does not have a spokesman. In general, he has a reputa-tion of being Russia’s most private billionaire. He described the style of St. Petersburg businesspeople as “decent and responsible,” and named Oleg Tin-kov as the city’s most talented businessman.

The complete opposite of Rogachyov, Tinkov has an interesting profi le that compares with that of Richard Branson.

Tinkov got into business in the 1990s by selling home electronics and appliances. He then set up a plant to make dumplings that was later sold to one of Roman Abramovich’s companies.

He later founded a chain of beer parlors and even built a brewery near St. Petersburg, which he sold to Sun Inbew (ED: Inbrew or InBev?) (now part of Anheuser-Busch InBev). Now Tinkov is developing the Tinkoff Bank, which is seen as a successful ven-ture. People who know Tinkov say that he gets bored with his ventures then sells them.

Although Tinkov has long worked around the coun-try, he considers himself a St. Petersburg business-man.

“The biggest competition in Russia is in St. Pe-tersburg, because the market is already large, but not yet as large as in Moscow,” Tinkov told RBTH. “As a result, the product must be polished to per-fection, and you pay dearly for mistakes there, since competition is several times higher than in Moscow and the regions, where the members of the business elite are basically tied to the administrative ma-chinery.”

According to Tinkov, the special style of St. Pe-tersburg businesspeople can be defi ned as “honesty toward the consumer, being less money-oriented and having rational relationships with partners.” He adds that “kindness” is also a major aspect of this style.

■ROMAN OVCHINNIKOV

JOURNALIST

St. Petersburg, Russia’s second-largest city, is referred to as the northern capital or the second capital.

T H E R E A L R U S S I AT h e re n ewe d R B T H i P a d A p p I PA D . R B T H . C O M

• E Y E - C ATC H I N G

D E S I G N

• R I C H E R M U LT I M E D I A

CO N T E N T

• B R OA D E R COV E R AG E

O F R U S S I A N R E A L I T Y

This special advertising supplement is produced and sponsored by Rossiyskaya Gazeta (Russia)

and did not involve the reporting or editing staff of the International New York Times.

A local businessman suggests some of the

best places to stay, wine and dine in Russia’s

cultural capital.

PAGE II

STYLISH TRAVEL TIPS FOR VISITORS TO ST. PETERSBURG

rbth.com

A Special Advertising Supplement to the International New York Times

The spire-shaped Lakhta Center, which will house Gazprom’s new headquarters, is being built in the northern part of St. Petersburg.

Visitors to St. Petersburg will not be able to see the

iconic Aurora Cruiser, which is currently

undergoing repairs. Here we present a picture of the

museum ship.

Roof climbers in St. Petersburg try to get an angel’s-eye view of the historic city center. This growing climbing community has more than 10,000 members. PAGE IV

Businessmen in St. Petersburg who are building Russia’s largest companies are not relying on the government, which some see as a recipe for success

Page 2: Doing Business in St. Petersburg

ADVERTISEMENT ADVERTISEMENT

RUSSIA BEYOND THE HEADLINESA global media project sponsored by Rossiyskaya Gazeta

www.rbth.comTravel

Corinthia St. Petersburg

This five-star hotel — located in the city’s best-known street, Nevsky Pros-pekt — is within easy walking distance of any destination in central St. Pe-tersburg. Works of art fill its Art Deco interiors.

Belmond Grand Hotel Europe

The city’s oldest hotel — located on the corner of Nevsky Prospekt and Mikhaylovskaya Street in the heart of St. Petersburg — is just a short walk to the main attractions: the Hermit-age, the Russian Museum and the Church of the Savior on Spilled Blood. Among the famous people who have stayed at this grande dame are George Bernard Shaw, Anna Pavlova, Pyotr Tchaikovsky and Ivan Turgenev.

Kempinski Hotel Moika 22

Off the noisy Nevsky Prospekt is a quiet historical district with numerous aristocratic mansions, one of which houses the Kempinski Hotel. It is a five-minute walk from Nevsky Pros-pekt and just across from the city’s central Palace Square and the famed Hermitage museum.

Hotel Astoria

One of the city’s best-known and most luxurious hotels, the Astoria fea-tures stunning views of St. Isaac’s Ca-thedral and the Mariinsky Palace.

The following are hotel options for those who need to spend most of their visit on Vasilievsky Island:

Sokos Hotel Palace Bridge

The building which now houses this hotel was once a wine warehouse for the famous Yeliseyev merchant family in the 19th century. It is walking dis-tance from the Palace Square, the Ad-miralty and St. Isaac’s Cathedral.

Courtyard St. Petersburg

Vasilievsky

The windows of this four-star hotel look out to the Neva, and guests can visit the Hermitage without waiting in a queue.

Although nearly every St. Peters-burg resident knows Rubinstein Street for its restaurants and pubs, for for-eign tourists it still remains one of the city’s best-kept secrets. To get there, turn off Nevsky Prospekt not far from where it crosses the Fon-tanka River. Here are a variety of excellent restaurants to choose from.

Tse Fung

A Chinese restaurant with a Swiss twist, Tse Fung is like its Swiss proto-type, Le Tsé Fung Genève. The menu features traditional Chinese special-ties, from Peking duck to Chilean sea bass with spring onions and ginger. The restaurant emphasizes the “pure taste” of the ingredients, which is achieved through the skill of its chefs and the use of modern technologies, rather than through artificial coloring and preserving agents.

48 Chairs

Those looking for sustenance not just for their bodies but for their souls can sate their appetites at the jazz res-taurant 48 Chairs. This traditional res-taurant features a welcoming music room, soft lighting emanating from cozy lampshades, black-and-white photos in gold frames hanging on the walls, and dark-wood furniture. Ev-ery evening, the restaurant’s rooms are filled with the unforgettable sound of jazz classics. One must-have is the splendid rib-eye steak with fried onion and red wine sauce.

Girlianda Steak Shop & Show

The Girlianda Steak Shop & Show ca-ters to lovers of organic yet tasty food. Meat producers from the nearby Leningrad Region are exclusive suppli-ers of Girlianda, whose format is more like that of a food showroom than a restaurant. Visitors choose the meat they to be cooked for them and the chef then prepares it in a Josper ov-en (combination of grill and oven) in an open kitchen. This is also a great place for breakfast, with the morn-ing menu featuring nutritious and de-licious porridge, syrniki (cheese pan-cakes) and a variety of pastries.

My Je Na Ty

This is one of St. Petersburg’s most popular eateries, thanks to its in-

credibly tasty smoked pork ribs, which are available in unlimited amounts for a set price. The other en-tries all have unusual names, repre-senting the chef’s particular interpre-tation of traditional dishes.

Meat Head

Its menu is packed with a variety of meats from all over the world cooked in numerous ways. The restaurant al-so boasts an extensive wine list se-lected by an experienced sommelier. Between courses, diners can enjoy the views of the Church of the Savior on Spilled Blood from the restaurant windows.

The Literary Café restaurant

The restaurant — situated in a histori-cal 19th-century building on the cor-ner of Nevsky Prospekt and Moika Embankment — embodies the inimi-table atmosphere of romantic St. Pe-tersburg. The classical interior is lavish with stucco and gold plating, while its walls feature portraits of great Rus-sian authors. The restaurant special-izes in Russian cuisine.

Diners can admire the beauty of St. Petersburg even during meals. as ma-ny restaurants offer panoramic views of this ancient imperial capital:

Terrassa restaurant

Situated on the roof of one of the tallest buildings in central St. Peters-burg, the Terrassa offers spectacu-lar views of Nevsky Prospekt and Ka-zan Cathedral. Exquisite dishes from various cuisines include a grilled beef medallion with marsala sauce and baked potatoes; baked Kamchatka crab claws with Mediterranean sauce; and Russian vareniki, or pierogis, with cherry (ED: CHERRIES OR SHERRY?) for dessert.

The Mansarda restaurant

One of the city’s best-known res-taurants, the Mansarda offers breathtaking views of the colon-nade of St. Isaac’s Cathedral and the historical center. The menu pres-

ents a world tour of Italian, Japanese, Indian, Chinese, Mediterranean and Russian cuisines.

EXPERT

An insider suggests where to stay, wine and dine in St. Petersburg

SERGEI

BATULINSPECIAL TO RBTH

Hotel and restaurant recommendations for foreign visitors to St. Petersburg, from local businessman Sergei Batulin

Hotels

Restaurants

St. Petersburg is decidedly more relaxed than its bustling rival, Moscow, and many people prefer it that way. While the atmosphere may be more tranquil, the Venice of the North also knows how to party, be glamorous and indulge in life’s fi ner things. With the ruble conversion rate as good as it is, this could be a great time to head to St. Petersburg and splurge. Here are some ideas.

Brunch at Belmond Grand Hotel EuropeSunday brunch in L’Europe restaurant is an institution. Perhaps Russia’s fi rst brunch, it attracts many of the city’s most successful expatriates and Russian business fi gures, who make this a frequent stop on their weekend itinerary. It is no wonder, as the buffet tables are bountiful with fresh cuts of meat and house specialties such as foie gras, Peking duck and Russian pancakes with caviar. Un-limited drinks and live jazz complete the am-bience.

However, if your schedule doesn’t allow for brunch, a great alternative is a meal at the ho-tel’s Caviar Bar & Restaurant. With its own vodka sommelier, the Caviar Bar can suggest a fi ne, yet stiff, pour to pair with one of the fi nest caviar selections available anywhere in the world. The caviar here comes in a radiant rainbow (try the golden variety) allowing pa-trons to step outside the usual offerings of reds and blacks. › belmond.com

Have an elegant steamBliss Spa, widely considered St. Petersburg’s best day spa, confi dently advertises itself as such on its Web site. Located inside the W Hotel near St. Isaac’s Square, the spa attracts the beautiful people from throughout the city for massages, cosmetic procedures and weight-loss programs. Rare for a spa, it offers an entire program dedicated to men’s beauty and care needs. Customers have shown their approval. It is rated #1 on TripAdvisor’s list of the city’s best spas.

Those looking to get away—but not that far — may wish to head just outside the city to Club Voda. Voda offers spacious pools, luxuri-ous changing rooms, Jacuzzis, saunas and Ter-malia Hall, a separate complex for massages and other health treatments. While on week-ends Club Voda is known for its decadent pool-side parties, it is also a good choice for a mid-week romantic getaway. There is also a bar, hotel and restaurant on the premises. › blissspaspb.ru

Having the time of your life in St. Petersburg

Some of the best places to eat, relax and indulge in pleasurable pursuits in Russia’s northern capital

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Best-kept culinary secretBesides posh stalwarts such as Palkin, one op-tion for a more laid-back experience without sacrifi cing taste or service is Gosti (Guests). Delicacies include black ravioli with salmon mousse and spinach sauce, and orange risotto with squid and Far East scallop. Other tasty options are the duck dishes, grilled veal me-dallions or pork neck. Known for its friendly and relaxed service, homey atmosphere and diverse wine selections, Gosti is a good place to go with friends, to linger and feel at home. › gdegosti.ru/en/

Watch a match in styleThose who wish to take in a football match can turn a game into an unforgettable day fea-turing an unhindered view from a heated box and catered food. St. Petersburg’s home foot-ball team, Zenit, offers special VIP boxes and access to its business club for matches featur-ing the 2008 UEFA Super Cup champions. An elegant space that caters to business meetings and private events, the club features a buffet menu, drinks and other benefi ts. Those who prefer to watch St. Petersburg’s basketball team — also called Zenit — can rent a box at Sibur Arena during one of their games. › tickets.fc-zenit.ru

› vip.fc-zenit.ru/

See the city from up highTo really see a sweeping perspective of a city, view it from high in the air. This is especially true in St. Petersburg, where strict architec-tural regulations limit the construction of tall buildings in the city center. From this aerial perspective, the tops of buildings such as the Church of the Savior of Spilled Blood, the Her-mitage and Peter and Paul Fortress, show how geography determined the city’s layout. While several companies offer tours, St. Petersburg Essential Guide’s trips (ED: fl ightseeing or he-licopter?) are intimate and varied with fi ve dif-ferent routes, including a special night ride. (ED: Web site?)

Night at the museumVisitors whose schedule prevents them from visiting the famed Hermitage, one of the world’s great museums, could spend the night next door. The Official State Hermitage Hotel, win-ner of multiple awards at the recent World Luxury Hotel Awards, has worked in tandem with its famous neighbor to create a one-of-a-kind overnight experience. With halls fi lled with artworks and Italian marble, this hotel, which opened in 2013, promises its guests the closest thing to imperial luxury that money can buy. › thehermitagehotel.ru/

Cruise the Baltic Sea Few cities have an identity connected with water more than St. Petersburg. The Princess Maria offers a night cruise into the Baltic Sea, enabling passengers to watch the lights of the city slowly give way to the open sea from the comfort of a warm cabin. Its various cruises feature casino nights in international waters, festive holiday events and dance parties, and many options around the New Year’s holiday. It is also a good option for holiday parties, wedding receptions and business meetings. › stpeterline.com

"�The brunch at Belmond’s L’Europe has lots of deli-cious food. The Bar must

be one of the best restaurants in Petersburg. The waiters are impeccable, make you feel at ease and make excellent rec-ommendations. An ideal place if new to Russia and just want to taste caviar and vodka."NUFFIC NESO RUSSIA

JERKE VERSCHOOR

"�Club Voda is really nice inside; the dressing rooms are brand new

and give the impression of luxury. The pool is big, the water is warm and there are a couple of Jacuzzis with hot water and hydro-massage. It’s the perfect place to relax."

LANGUAGE TEACHER AND TRANSLATOR

FABIO DE LEONARDIS

"�The atmosphere (in Gosti) was homely and the pro-portions were generous.

The decor was something akin to country-style, like going to a French dacha [cottage] or a British country house. A nice place to meet friends for din-ner."

CEELI INSTITUTE

JENNIFER GASPAR

"�I went on a helicopter tour of the city once. It was pretty cool seeing

the layout of St. Petersburg from above, and you got the idea of the planned city a lot better than either a map con-veys or by seeing it from the ground."

ESOL INSTRUCTOR

DAVID TRAUB

THE QUOTES

St. Petersburg, the

Venice of the North,

knows how to party

and be glamorous.

Visitors can Indulge in

life’s finer things here

and take advantage of

the ruble conversion.

■JOE CRESCENTE

SPECIAL TO RBTH

REUTERS

Page 3: Doing Business in St. Petersburg

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RUSSIA BEYOND THE HEADLINESA global media project sponsored by Rossiyskaya Gazeta

www.rbth.com Business

MOTY

CRISTALPROFESSOR

Seeking a larger share of global composites market

Skeptics note that

Russia has managed

to improve its Doing

Business ranking

mainly thanks to

methodological

changes.

■ANDREI RETINGER

RBTH

■ALEXEI LOSSAN

RBTH

In the 20th century, Russia was a world lead-er in the development and use of carbon-fi -ber technologies, which are the foundation of composite materials. Materials based on car-bon fi bers possess unique properties. They are 10 times as strong and four times as light as metal. This has lead to a burgeoning demand for composites in the automotive, shipbuild-ing and aircraft-manufacturing sectors, with the global market growing up to 15 percent annually.

Overall, the global composites market amounts to 12 million tons a year and is esti-mated to be worth some $483.5 billion, how-ever Russia produces just tens of thousands of tons a year and accounts for just 0.3-0.5 per-cent of the world market.

Sergei Vetokhin, executive director of the Union of Composites Manufacturers, says Rus-sia has some unique products in this fi eld, such as mobile pavements that make it possible to transport heavy machinery to remote and hard-to-reach terrain, including swamps.

These pavements are mainly used in the oil sector. “There are excellent solutions for nu-clear power plants too,” says Vetokhin, “with construction technologies that have no equiv-alents elsewhere in the world.”

To regain a large share of the global com-posites market, in 2013 the Russian govern-

Most of the executive positions in the private sector, and many of the top posts in the government and govern-ment-owned companies, are held by

young Russians between the ages of 25 and 45. This is a generation that grew up with econom-ic prosperity, in a market that offers many op-portunities. I fi nd the new generation of young Russian entrepreneurs extremely curious and open. They are, to some extent, nationalistic and proud to be part of the motherland. They want to do business in Russia or develop the Russian private sector. At the same time, they have a cultural awareness for the need to com-pete in the global marketplace.

While there are several wrong perceptions about Russian businesspeople, they can be broadly classifi ed into three urban legends.

All Russians are KGB agentsThis is like saying every American who un-derstands a little bit about foreign policy works for the Central Intelligence Agency or that every Israeli is a Mossad agent. Not all Rus-sians are KGB agents, and the intelligence agencies actually avoid the business sector. One could be suspicious if a businessperson doesn’t have solid business experience or doesn’t un-derstand business opportunities. Some people benefi t from creating an impression that they have links to intelligence agencies, as this may give them an aura of power while negotiating.

Russians are toughRussians are not tough if you know how to deal with them. The facade of toughness is usually a communication method, which has proven to be very successful when Russians deal with each other. But when Russians deal with non-Russians, they know that their “vlast,” or “sila,” which mean authority and force, may work against them and not be benefi cial.

The very famous Russian word “net,”’ which means no, has slowly developed into “well, ba-sically no, but let’s see what we can do about it.” I think this is a signifi cant improvement in the way Russians negotiate. Young Russian ex-ecutives are much more open to not saying no right at the beginning, and they try to under-stand in a Harvard manner, and try to seek common ground. Working globally, I would argue that the Chinese are much tougher than the Russians.

Russians don’t have emotionsOnce, I stood next to the vice-president of a big industrial company, and asked him, “Dmi-try, are you fi nally happy?” He smiled and said, “Moty, I’m Russian. I cannot be happy. I’m sat-isfi ed.” When I tell this anecdote, all my Rus-sian audiences and students laugh, because it really refl ects this Russian habit of hide their emotions behind a poker face or behind a cold expression. Russians have feelings like any other busi-nesspeople. They hate, they love, they’re en-thusiastic, they’re anxious. The important thing is to attach to or get connected to the individ-ual and to the emotion. How to do it? You do it through informal meetings, informal gath-erings and through relationship building.

Moty Cristal is Professor of Professional Prac-tice in Negotiation Dynamics at the Skolkovo Moscow School of Management

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ment adopted a roadmap for developing the sector. The plan calls for Russia to produce composite materials worth $1.9 billion by 2020, with 10 percent of the materials being export-ed.

Nuclear sectorHistorically, the production of composite ma-terials in Russia has been closely linked to the nuclear sector. The homegrown technology for producing carbon fi bers was developed in the 1980s at nuclear-sector enterprises. The state nuclear corporation Rosatom, which is involved in developing a fully fl edged carbon-fi ber mar-ket in Russia, is establishing exports to other countries. “Rosatom, along with the Kompozit holding company, intends to produce cheap but top-quality polyacrylonitrile [PAN] fi ber,” says Al-exander Uvarov, head of the specialist publi-cation Atominfo. “It requires a very expensive infrastructure.”

In the spring of 2015, Russia launched the Alabuga-Volokno fi ber plant, which the Kom-pozit holding company built for Rosatom. The fi rst stage of the plant cost 3.3 billion rubles ($53.2 million).

“The new plant will enable the quadrupling of the production of composite materials,” says Alexander Lokshin, fi rst deputy head of Ro-

is used for other industrial needs. A feasibil-ity study that Rosatom commissioned for using composite materials at nuclear power plants has already been prepared.

The study looks at using composite fi ttings in the production and assembly of concrete constructions and using composite pipes in cooling towers.

Experts believe that the use of composite materials will make it possible to improve the quality of nuclear power plants being built. Composite materials are superior to metal since they are not subjected to corrosion, whereas metal pipes in cooling towers rust and require constant maintenance.

By contrast, composite fi ttings are immune to corrosion and are superior to metal fi ttings in several other key aspects. In the near fu-ture, nuclear power plants will be built at least partially out of composite materials.

In the meantime, the plant in Alabuga is op-erating in a test mode. It manufactures pilot batches of products and distributes them among potential customers. Dozens of contracts with buyers in many countries are expected to be signed by the end of 2015.

Rosatom is also planning to build the sec-ond stage of the plant with four production lines. The company hopes that by 2020 it will be able to increase annual production to 10,000 tons and account for 7 percent of the global carbon fi bers market.

Russia has created a roadmap for developing the composite materials sector.

EXPERTWhy the World Bank Ranking is so ImportantThe Russian government considers the Doing Business ranking to be a key indicator for reforming the country’s business environment

In November 2015, the World Bank released its annual Doing Business ranking, in which Russia managed to rise to 51st place. For the Russian economy, this ranking is particular-ly important because the government has se-lected it as a universal indicator for reform-ing the business environment.

When the Russian authorities set a goal to increase foreign investment into the country, they realized that it was important to show investors that there was a signifi cant change in the business environment. The Doing Busi-ness ranking was selected as a benchmark.

In 2011, Russia was 120th on the list. Un-like other similar rankings, the World Bank rating is far removed from politics.

It analyzes specifi c indicators, such as how many days it takes to obtain a construction permit or how many papers need to be sub-mitted to connect a new shop to the power grid.

The methodology used to calculate points is extremely transparent and makes it possi-ble to assess the amount of red tape existing in the business environment of a particular country on the strength of specifi c examples.

Therefore, in May 2012, President Putin signed a decree aiming to improve Russia’s ranking by 100 points, the so-called “100 steps.”

Under that decree, Russia should rise from the 120th position in 2011 to 20th place in 2018, with the interim target being 50 in 2015. The interim target the president set has been practically achieved.

To improve its standing in the Doing Busi-ness ranking, Russia undertook a broad range of activities.

A new development institution, the Agency of Strategic Initiatives (whose head was se-lected in an open competitive process from more than 1,000 candidates), has become fully operational.

The agency has begun so-called spot checks. Representatives of foreign investors visit dif-ferent regions to assess how convenient it is to work with the local authorities there.

Another key new development has been the National Entrepreneurial Initiative, a program for developing roadmaps for reforming spe-cifi c sectors. As a part of this initiative, busi-ness representatives themselves identifi ed areas that needed to be reformed. Later, these rep-resentatives assessed how effective the reforms were and evaluated the work of state institu-tions.

In line with proposals from entrepreneurs, laws and regulations in Russia were adjusted, and government resolutions and presidential decrees issued.

Thanks in part to this initiative, it has be-come possible to simplify the procedure of get-ting connected to a power grid and to reduce the associated costs to less than a quarter of what they used to be, from 9,500 rubles ($147) to 2,100 rubles per 1 kilowatt.

As a result, in the Getting Electricity indi-cator, Russia rose from 143rd position to 29th

place, a record in the history of the World Bank ranking.

Skeptics point out that Russia has managed to improve its Doing Business ranking main-ly because of methodological changes. In 2014, the World Bank introduced several changes to how it calculated the ranking.

First, for 11 countries with more than 100 million people, data began to include fi gures for the countries’ second-largest city as well. So in addition to Moscow, World Bank analysts began to use data for St. Petersburg, where the quality of the business environment has been traditionally higher than in the capital.

Second, three indicators expanded their scope: Resolving Insolvency, Protecting Minor-ity Investors and Getting Credit. As a result of these and other changes, Russia rose from the 92nd to 64th place in one go, and through improvements in some indicators managed to secure the 62nd rank a year ago.

Despite a certain amount of skepticism, Rus-sia’s improved ranking cannot be attributed to a change in methodology alone. In the En-forcing Contracts ranking, Russia is in 5th place and ranks 8th for Registering Property.

In fact, it is just one position away from the interim target set in President Putin’s decree. The Economic Development Ministry describes Russia’s improved ranking as a rare example of applying a project-management approach to addressing a task. Furthermore, no one could suspect the ranking compilers of any bias.

The Doing Business ranking also reveals the weakest areas in the Russian business envi-ronment: mainly, construction and export-im-port operations.

In the Dealing with Construction Permits cat-egory, Russia is in 119th position (compared with

156th a year ago). Whereas in the Trading Across Borders section, in 2015 it even slipped from 155th position to 170th place, the worst result to date. Experts attribute this poor ranking to the need for a far-reaching and comprehensive reform of the country’s customs authority.

Russia’s positions also suffered because the scope of this indicator has been expanded to include transportation of goods not only by sea, but also by air and rail. This means that Russia has problems in processing goods pass-ing through all types of checkpoints.

For instance, the Doing Business ranking takes into account how electronic systems are used, how long a cargo is kept at the border and how much the paperwork costs.

In all these parameters, so far Russia has no progress to report. By way of comparison, in Organization for Economic Cooperation and Development countries, documentary compli-ance takes a maximum fi ve hours and costs $36, whereas in Russia the fi gures are 43 hours and $500.

According to World Bank calculations, bor-der compliance costs Russian exporters $1,125, while in Kazakhstan, a fellow member of the Customs Union, the fi gure is $574.

To become one of the top-20 countries with the best conditions for business by 2018, the Russian government still has much to do.

However, a solid foundation for large-scale reforms has already been laid. In 2015, Russia became one of the world’s top-fi ve countries in terms of the number of reforms. They were conducted in fi ve out of the 10 areas being as-sessed by the World Bank.

Three Urban Legends about Russian Businesspeople

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satom. This will result in lower material costs and wider applications, he says.

“That is why we believe that Agabuga-Volok-no will be instrumental in reducing Russia’s dependence on imports,” adds Lokshin.

For the time being, the plan is to produce two types of carbon fi ber: Umatex UMT42–12К — which is used in manufacturing cars, ships and aircraft as well as in the wind-pow-er industry — and Umatex UMT42–24К, which

Page 4: Doing Business in St. Petersburg

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RUSSIA BEYOND THE HEADLINESA global media project sponsored by Rossiyskaya Gazeta

www.rbth.comExperience

■IGOR NAYDENOV

RUSSKY REPORTER

Roof climbing is a pastime that has many fol-lowers in Russia’s northern capital. It is prac-ticed in other cities as well, but only in St. Pe-tersburg can one freely navigate the space between the ground and the sky. This is why there are already some 10,000 roof climbers in the city. For these agile climbers, it is no lon-ger a hobby but a way of life, a symbol of free-dom and a good way of overcoming stress. There is no need to go to Goa to get a break from the corporate world. All it takes is a bit of skill, nimbleness and courage, and you can become an elf, if only for fi ve minutes.

Optical illusion“Concentrate, watch your feet. Use your en-tire foot, to increase traction,” roof climber Andrey Dubrovsky instructs me softly.

It is easy for him to say since he has been on this roof countless times. How does Du-brovsky expect me to watch my feet when right above us, looming right above our heads, is St. Isaac’s Cathedral with all its architec-tural and historical might?

Generally speaking, I am not a fan of St. Petersburg. It is just a museum built on a swamp. But this time something stirs in –side me.

It seems you can touch St. Isaac’s Cathe-dral with your hand. It is just an optical il-lusion. But what an extraordinary illusion! The whole of St. Petersburg seems to be in

Russia’s northern capital is ideal for roof climbing. The compactness of St. Petersburg’s historical center helps this fl eet-footed pursuit.

the palm of your hand. It is a completely dif-ferent city. Its angularity is gone. Its geome-try is softened. It’s like a smart jacket turned inside out. Then suddenly you fi nd that it can be comfortably worn that way, too. The Her-mitage is no longer oppressive with its exces-sive monumentality. From the height of a sev-en-story building, the Admiralty needle is not quite as arrogantly sharp either.

Far away, you can hear seagull shrieks and the chants of Zenit football fans. Zenit scores a goal against Bayern Munich. Yet, Dubrovsky does not even turn his head toward the Petro-vsky stadium. Here, on a St. Petersburg roof, discussing a mundane topic like football would be considered bad manners.

Roof climbing is a lofty pursuit, in every sense of the word.

There are fi ve of us here: Andrey Dubrovsky, Bulat, Maxim Nikonov, photographer Alexei and myself. Five is a bit too many. Roof climb-ing is not a group activity, and is better suit-ed for loners.

“Why do you climb roofs,” I ask Nikonov, who teaches at a university and does part-time logistics work in a small company. “To sit there and think,” he replies. “It is a great place to think,” Bulat, a software engineer, agrees. “If you need to make a decision and don’t know what to do, there is no better place. From up here, everybody looks so small, so insignifi cant in their daily worries.”

Forgiving roofsThere is a stereotype that a roof climber can-not exist without a camera. There is some truth in it. Many climb the roofs in order to take pictures of St. Petersburg. Some have made it a part of their lives. They take pictures of the city from the same spot in different seasons, at different times of day or night, in different weather.

Some even say, “I won’t be climbing today, I’ve left my camera behind.” Those for whom roof climbing is a creed despise this point of view. These devotees maintain that a good roof will always forgive you if you don’t take a pic-ture of it.

Seeing roofs as animate objects is yet an-other trait typical of roof climbers.

“A roof treats you the way you treat it,” says Nikonov. “If you do nasty things there, it can throw you down. If you don’t, it can reveal some of its secrets to you.”

Nikonov has never been thrown down by a roof. Dubrovsky’s experience is different. Once he tried to climb to a roof on a wet day, slipped, and began sliding down. Trying to hold on to something, he hurt his hands. Luckily, the roof was being repaired at the time and one of the workers saw him and managed to catch him. It was a migrant worker from Tajikistan. After that incident, Dubrovsky has become a cham-pion of ethnic tolerance.

Roof climbers seldom have problems with the police. There was only one incident that our group of participants could recall. Two Rus-sian climbers and a Danish friend of theirs, a photographer, were out on the roofs. One of the residents of the building saw them and called the police, who arrived soon. As fate would have it, at the time there were news re-ports about a congress of exiled Chechens led

by Akhmed Zakayev being held in Denmark. The Danish photographer was suspected of espionage and his Russian friends of assisting him. However, a Federal Security Service of-fi cer arrived soon, took a close look at the three people’s faces, and let them off with a warn-ing, without even checking the pictures they had taken.

Like Paris or VeniceEvery proper roof climber in St. Petersburg must have acquaintances, whose help could come in handy. Dubrovsky has many, which has enabled him to get access to roofs that have not been visited by many of his peers. He managed to climb the roof of the Astoria Hotel, since his girlfriend’s father works there as a security guard.

I am offered the privilege to climb to one such premium roof. It is above the studio of Viktor Tikhomirov, a prominent artist and friend of Dubrovsky’s. The studio must have been an attic in the past. There is a hatch lead-ing from the room straight to the roof. You open the window and you are there. The fa-mous Church of the Savior on Blood is so close that you can’t see all of it through the win-dow. I put my leg through the window. It feels as if I could step on the church in a minute. Over there, the view is like that of the 16th arrondissement of Paris, and looking the other way, the view is like Venice in the spring.

Unlike Moscow, where the authorities have occasionally clamped down on the activity, St. Petersburg is ideal for roof climbing. It is great-ly helped by the fact that the city’s historical center is so compact. In most other cities, climb-ing from one roof to another would be more of a challenge. On top of this, most roofs in St. Petersburg are fl at, making them much eas-ier to climb.

A roof of one’s ownAccording to some estimates, there are about 10,000 roof climbers in St. Petersburg. Those who are not involved in this lofty pursuit have no idea that there is a whole life up on the roofs. In addition to photography, roofs are ideally suited for dating; there is no better place to win a girl’s heart than up here.

To climb a standard St. Petersburg roof in the center of the city takes a certain amount of training. Staircases in St. Petersburg are a test for any cardiovascular system. Those who have climbed them will know what I mean. Elevators are virtually nonexistent.

Each self-respecting roof climber in St. Pe-tersburg has roofs of his or her own, which offer stunning views. They share these roofs with their family and friends. They share keys and code combinations. They don’t take peo-ple they don’t know or trust up there. Some, in a fi t of selfi sh possessiveness, even put their own locks on the doors leading to their favor-ite roofs. This is frowned upon in the roof-climbing community.

Higher than angelsDubrovsky dreams of climbing higher than angels. “Can you see the angels on St. Isaac’s Cathedral, above the colonnade?” he asks. “Then the dome. Then the viewing point. This is the highest you can get. Further above is the cross and the sky. That is where I want to get.”

Nikonov does not have a dream. He is quite content with the roofs that are already open to him. He does not reveal, however, the exact addresses of his favorite ones.

Roof climbing is a spontaneous movement, with no organization behind it. Enthusiasts communicate mainly through the Internet, forming small, autonomous groups. Often, they only know each other online, although some-times they meet at the At the Stone Bridge cafe. Yet, it would be wrong to describe this as their meeting point. Everything is sponta-neous and nothing resembles a sect here. There are no offices, like those that hitchhikers have, and no membership cards.

In most other cities,

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Each self-respecting roof climber in St. Petersburg has roofs of his or her own, which offer stunning views.

Seeing one rooftop at a time

Open-air skating rink with free entry. Every evening, guests

will see the ballet «Swan Lake»

performed on ice.

Russia’s biggest ice mountain: 7

meters high, 100 meters long. Ride

with the wind!A merry-go-round.

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An exhibition and a fair shaped

like a map of Russia. In the center is a 17-meter-high

Christmas tree all aglow with lights.

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During the Christmas and New Year holidays, the center of the Russian capital turns into one huge magical realm. From December 18 to January 10, the fun does not stop. This winter, Moscow will welcome the «Journey to Christmas» festival. 36 holiday sites will appear on the city map. visitors will be treated to theatrical performances, fun fairs and unforgettable gastronomic delights.

The main events will unfold in the golden triangle: Manezhnaya Ploshchad – Okhotny Ryad – Ploshchad Revolyutsii.

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Ploshchad Revolyutsii

A fair for Russia’s regions: Features New Year’s gi� s,

souvenirs, sweets — all the colors

of Christmas from around the country.

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Central children’s

restaurant.

The rink is surrounded by a restaurant area

— with delicious treats for every

taste.The country’s

main Christmas

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The country’s main Christmas ball.

Inside this giant Christmas decoration measuring 17 meters wide (56 feet), visitors

will experience a multimedia

show.