doc.ukdataservice.ac.ukdoc.ukdataservice.ac.uk/doc/4765/mrdoc/pdf/4765userguide... · 2004-04-14 · I.4.6. In the last five years, have any of the following activities in this company

Manufacturing Company Questionnaire Prompt Cards I.4.1. What are the main activities that occur in this company at this location? Yes No I.4.1.1 Manufacturing 1 2 I.4.1.2 Food retailing 1 2 I.4.1.3 Research 1 2 I.4.1.4 Product development 1 2 I.4.1.5 Training 1 2 I.4.1.6 Marketing 1 2 I.4.1.7 After sales service 1 2 I.4.1.8 Finance 1 2 I.4.1.9 Manufacturing maintenance 1 2 I.4.1.10 Human resource management/personnel 1 2 Other: please specify: I.4.1.11 1 2 I.4.1.12 1 2

I.4.4. How many people are employed in each of the following activities by your company at this location? Number employed I.4.4.1 Manufacturing

I.4.4.2 Food retailing

I.4.4.3 Research

I.4.4.4 Product development

I.4.4.5 Training

I.4.4.6 Marketing

I.4.4.7 After sales service

I.4.4.8 Finance

I.4.4.9 Manufacturing maintenance

I.4.4.10 Human resource management/personnel

Other: please specify:

I.4.4.11

I.4.4.12

I.4.5. How have employment levels in this company at this location in each of the following activities changed over the last 5 years? Increased Decreased Fluctuated Stayed the

same I.4.5.1 Manufacturing 1 2 3 4 I.4.5.2 Food retailing 1 2 3 4 I.4.5.3 Research 1 2 3 4 I.4.5.4 Product development 1 2 3 4 I.4.5.5 Training 1 2 3 4 I.4.5.6 Marketing 1 2 3 4 I.4.5.7 After sales service 1 2 3 4 I.4.5.8 Finance 1 2 3 4 I.4.5.9 Manufacturing maintenance 1 2 3 4 I.4.5.10 Human resource management/personnel 1 2 3 4 Other: please specify: I.4.5.11 1 2 3 4 I.4.5.12 1 2 3 4

I.4.6. In the last five years, have any of the following activities in this company at this location been qualitatively upgraded, downgraded or removed? ? Qualitative change does not refer to levels of employment but to factors such as the skills required and the types and qualifications of those employed to perform these tasks. Upgraded Down-

graded Removed Stayed the


I.5.2. Has the value of production of these five products in real terms increased, decreased or remained the same over the last 5 years or since the organisation was established at this location if less than five years ago? Product

Large increase

Small Increase

Large decrease

Small decreased

Stayed the same

Fluctuated

1 1 2 3 4 5 6 2 1 2 3 4 5 6 3 1 2 3 4 5 6 4 1 2 3 4 5 6 5 1 2 3 4 5 6

I.6.1. What was the approximate turnover of your company at this location in the last financial year? 1 Less than £0.49 million 2 £0.5 million - £1 million 3 £1 million - £4.9 million 4 £5 million - £9.9 million 5 £10 million - £ 49.9 million 6 £50 million - £99.9 million 7 £100 million - £199 million 8 £200 million or more

I.6.2. Has the turnover of your company at this location increased, decreased or stayed the same in the last 5 years? 1 Large increase 2 Small increase 3 Large decrease 4 Small decrease 5 Fluctuated 6 Stayed approximately the same

I.7.1. What is the status of the company at this location? 1 Headquarters of a multi-site organisation 2 One part of a multi-site organisation 3 Headquarters of a multi-site organisation which is one

part of another national multi-site organisation 4 Headquarters of a multi-site organisation which is one

part of a European multi-site organisation 5 Headquarters of a multi-site organisation which is one

part of an international (non-solely European) multi-site organisation

6 Independent company located only at this site 7 Part of a holding company with varied interests 7 Franchised company 8 Other. Please specify:

9 A combination of the above. Please specify:

I.7.3. If the status of this company at this location has changed in the last five years, what is the nature of that change? 1 Merger 2 De-merger 3 Takeover 4 Other. Please specify:

I.7.5. What is the main activity of the parent organisation? 1 Manufacturing 2 Food retailing 3 Research 4 Product development 5 Training 6 Marketing 7 After sales service 8 Finance 9 Manufacturing maintenance 10 Human resource management/personnel 11 Other: please specify:

I.8. What is the legal form of ownership of this company at this location? 1 State owned (national or local state) 2 A limited company (Ltd) 3 A share owned company (plc) 4 A co-operative 5 Other. Please specify:

I.9.3. Who are the major shareholders? Please specify the approximate proportions of share ownership Type of ownership Approx.

percentage of share ownership

1 Employees (non-managerial) 2 Company management 3 Financial institutions 4 Government 5 Individuals who are not employed by the

company at this location

6 A combination of the above. Please specify: 7 Other. Please specify:

I.11. Does Senior Management in your company at this location have the ability to

allocate budgets for the following activities? Yes, partially Yes, totally No Don’t know I.11.1 Product

development 1 2 3 4

I.11.2 Employment levels

1 2 3 4

I.11.3 Management training programmes

1 2 3 4

I.11.4 Non-management training programmes

1 2 3 4

I.12. Please indicate the importance of the following factors in determining the successful

operation of the company at this site: Very

important Quite

important Not

important Don’t know

I.12.1 Sectoral subsidy from local or national government

1 2 3 4

I.12.2 Area specific incentives through a Special Economic Zone or other government programme

1 2 3 4

I.12.3 Existence of a local education or training establishment

1 2 3 4

I.12.4 Skills in the local labour force 1 2 3 4 I.12.5 Proximity to main market and customers 1 2 3 4 I.12.6 Relatively low wage costs 1 2 3 4 I.12.7 Proximity to major suppliers 1 2 3 4 I.12.8 Proximity to other similar companies as

this one 1 2 3 4

I.12.9 Customer feedback 1 2 3 4 I.12.10 Supplier feedback 1 2 3 4 I.12.11 Transportation links (e.g. rapid speed and

relatively low cost) 1 2 3 4

I.12.12 Flexible working arrangements 1 2 3 4 I.12.13 Other. Please specify: 1 2 3 4

I.13. To what approximate capacity has the company been working over the past two years? More than 90% Between 70-

90% Between 50-70%

Less than 50% Don’t know

1 2 3 4 5 I.14. Over the last five years (or since the company at this location was established if less than five years), what has been the trend in investment in the following areas of activity where relevant? Investment has

increased Investment has stayed approximately the same

Investment has decreased

Not applicable to this company

Don’t know

I.14.1 Office automation

1

2

3

4

5

I.14.2 Computer aided production equipment (e.g. robots, CAM)

1

2

3

4

5

I.14.3 Other production equipment

1

2

3

4

5

I.14.4 Computer aided design equipment

1

2

3

4

5

I.14.5 Other design equipment

1

2

3

4

5

I.14.6 Research and development

1

2

3

4

5

II.5. What is the approximate percentage of total employment (or number of employees) in the following categories of employees (where applicable) working in this company at this location. II.6. What has been the trend in the numbers employed in each of these groups in this company at this location over the past five years (or since the company was established at this location if less than five years ago)? II.5

% of total employment at this location, or number

II.6 Trend in levels of employment over last 5 years

Increased Decreased Stayed the same

Fluctuated

1 Managers & supervisors

1 2 3 4

2 Professional staff

1 2 3 4

3 Skilled staff 1 2 3 4 4 Unskilled staff 1 2 3 4 5 Clerical and

administrative staff

1 2 3 4

II.7. What are the approximate average gross monthly earnings (including all bonuses) of each of these groups of employees who are working in this company at this location? II.8. What has been the trend in average gross monthly earnings for these groups in this company at this location over the past five years (or since the company was established at this location if less than five years ago)? II.7

Average gross monthly earnings

II.8 Trend in gross earnings over last 5 years


Fluctuated


1 2 3 4


1 2 3 4



1 2 3 4

II.9. From which main geographical area are the following categories of employees recruited: local, regional, elsewhere in this country, international? Local

(within this immediate town or city)

Regional (in the surrounding area: NB need to specify for each region)

Elsewhere in this country

International

Yes No Yes No Yes No Yes No 1 Managers &

supervisors 1 2 3 4 5 6 7 8


1 2 3 4 5 6 7 8

3 Skilled staff 1 2 3 4 5 6 7 8 4 Unskilled

staff 1 2 3 4 5 6 7 8

5 Clerical and administrat-ive staff

1 2 3 4 5 6 7 8

II.12. To obtain new skills or knowledge, do you or your employees ever use the following types of training? Yes No Don’t know II.12.1 On the job

training 1 2 3

II.12.2 Day release from employment

1 2 3

II.12.3 Distance learning

1 2 3

III.7. If you use independent supplier companies, what is the approximate geographical distribution of the value of purchases used as inputs in the production process? On site From this region From elsewhere

in this country From elsewhere in Europe

From elsewhere in the world

III.8. If you use independent supplier companies, what was the approximate geographical distribution of the value of purchases used as inputs in the production process five years ago? On site From this region From elsewhere



III.9. If you use internal supply within your company but from different plants, what is the approximate geographical distribution of the value of purchases used as inputs in the production process? On site From this region From elsewhere



III.10. If you use internal supply within your company but from different plants, what was the approximate geographical distribution of the value of purchases used as inputs in the production process five years ago? On site From this region From elsewhere



III.11.2. From where are the goods that are supplied on a just in time basis mainly derived? 1 Directly from component suppliers 2 From a warehouse not on this site 3 A combination of 1 and 2 III.12.2. Which of the following business services does your company at this location purchase on a regular basis? III.12.3. What type of firm do you mainly purchase from (e.g. a local firm, a national firm, etc.)? Yes No Local firm National firm European

firm International

firm III.12.3.1 Human resource management

1 2 3 4 5 6

III.12.3.2 Finance and banking

1 2 3 4 5 6

III.12.3.3 Training

1 2 3 4 5 6

III.12.3.4 Marketing

1 2 3 4 5 6

III.12.3.5 Information technology

1 2 3 4 5 6

III.12.3.6 Research

1 2 3 4 5 6

III.12.3.7 Catering

1 2 3 4 5 6

III.12.3.8 Security

1 2 3 4 5 6

III.12.3.9 Cleaning

1 2 3 4 5 6

IV.1. What is the approximate percentage of total company sales at this location in the following market areas? % of total sales IV.1.1 Products sold directly to the market IV.1.2 As a final product directly to other companies

that are retailers

IV.1.3 Directly to other companies as sub-components for use in further production

IV.1.4 To other parts of the same company at this location or elsewhere as sub-components for use in further production

IV.1.5 To other parts of the same company at this location or elsewhere as a final product for retail

IV.1.6 To wholesalers IV.1.7 Other. Please specify: IV.1.8 A combination of the above. Please specify:

IV.2. Where are your main markets located (please give approximate percentage of total sales)? This region Elsewhere

in this country

Elsewhere in Europe

Elsewhere in the world

IV.2.1

Products sold directly to the market

IV.2.2

As a final product directly to other companies that are retailers

IV.2.3

Directly to other companies as sub-components for use in further production

IV.2.4

To other parts of the same company at this location or elsewhere as sub-components for use in further production

IV.2.5

To other parts of the same company at this location or elsewhere as a final product for retail

IV.2.6

To wholesalers

IV.2.7

Other. Please specify:

IV.2.8

A combination of the above. Please specify:

IV.7. What was the approximate percentage of total company sales at this location in the following market areas five years ago? % of total sales IV.7.1 Products sold directly to the market IV.7.2 As a final product directly to other companies

that are retailers





IV.8. Where were your main markets located five years ago (please give approximate percentage of total sales)? This region Elsewhere

in this country

Elsewhere in Europe


IV.8.1


IV.8.2


IV.8.3


IV.8.4


IV.8.5


IV.8.6

To wholesalers

IV.8.7


IV.8.8


IV.11. How important are the following factors in enabling you to secure supply contracts with your main customers? Not at

all import-ant

Quite import-ant

Average import-ance

Import-ant

Very import-ant

IV.11.1 Product quality 1 2 3 4 5 IV.11.2 Product price 1 2 3 4 5 IV.11.3 Reliability of supply 1 2 3 4 5 IV.11.4 Ability to supply on just in

time basis 1 2 3 4 5

IV.11.5 Research and development in product input

1 2 3 4 5

IV.11.6 The overall quality of the service you provide

1 2 3 4 5

IV.11.7 Skill of this company’s workforce

1 2 3 4 5

IV.11.8 A common manufacturing philosophy

1 2 3 4 5

IV.11.9 Level of investment in new technology

1 2 3 4 5

IV.11.10 Ability to reduce lead times to supply of new products

1 2 3 4 5

IV.11.11 Product reliability 1 2 3 4 5 IV.11.12 Ability to provide financing

to customers for purchasing of products

1 2 3 4 5

IV.11.13 Ability to service products after sale

1 2 3 4 5

IV.11.14 Other. Please state: 1 2 3 4 5

IV.12. In the last five years which of these factors have taken on an increasing or

decreasing significance at this location in enabling you to secure supply contracts with your main customers?

Increasing

significance Decreasing significance

Remained the same

IV.12.1 Product quality 1 2 3 IV.12.2 Product price 1 2 3 IV.12.3 Reliability of supply 1 2 3 IV.12.4 Ability to supply on just in

time basis 1 2 3


1 2 3


1 2 3

IV.12.7 Skill of this company’s workforce

1 2 3

IV.12.8 A common manufacturing philosophy

1 2 3


1 2 3


1 2 3

IV.12.11 Product reliability 1 2 3 IV.12.12 Ability to provide financing

to customers for purchasing of products

1 2 3


1 2 3

IV.12.14 Other. Please state: 1 2 3

IV.13. Do you operate any of the following jointly with your main customers? Yes No Don’t know IV.13.1 Research and

development 1 2 3

IV.13.2 Product design 1 2 3 IV.13.3 Quality

awareness 1 2 3

IV.13.4 Manufacturing process design

1 2 3

IV.13.5 Employee training

1 2 3

V.1. Does your company at this location operate any of the following? Yes No Don’t know V.1.1 Team or cell

working 1 2 3

V.1.2 Multi-skilling 1 2 3 V.1.3 Job rotation 1 2 3 V.1.4 Flexible

working 1 2 3

V.1.5 Quality awareness programmes

1 2 3

V.1.6 Continuous improvement schemes

1 2 3

V.1.7 Operator approval

1 2 3

V.1.8 Other. Please specify:

1 2 3

V.2. When were these activities introduced into your company at this location? In the last 2

years Between the

last 2 to 5 years

Between the last 5 to 10

years

Other Not applicable

V.2.1 Team or cell working

1 2 3 4 5

V.2.2 Multi-skilling 1 2 3 4 5 V.2.3 Job rotation 1 2 3 4 5 V.2.4 Flexible

working 1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

V.2.7 Operator approval

1 2 3 4 5


1 2 3 4 5

VI.6. What type of cooperation are you involved in? Yes No VI.6.1 Manufacturing 1 2 VI.6.2 Research 1 2 VI.6.3 Product development 1 2 VI.6.4 Training 1 2 VI.6.5 Marketing 1 2 VI.6.6 After sales service 1 2 VI.6.7 Finance 1 2 VI.6.8 Human resource management/personnel 1 2 Other: please specify: VI.6.9 1 2 VI.6.10 1 2

VII.3. Do you have contact with any of the following organisations/institutions identifgied in the matrix? VII.4. If you do have contact with organisations and institutions identified in the matrix, how important do you think these links are to the operation of your company at this location? Yes No Very

important Quite

important Not

important VII.3.1 Regional

Develop-ment Agencies

1 2 3 4 5

VII.3.2 Local schools or technical training establ-ishments

1 2 3 4 5

VII.3.3 National schools or technical training establish-ments

1 2 3 4 5

VII.3.4 Universities 1 2 3 4 5 VII.3.5 Manage-

ment or design consultants

1 2 3 4 5

VII.3.6 Local government

1 2 3 4 5

VII.3.7 Regional government

1 2 3 4 5

VII.3.8 Managers from local companies

1 2 3 4 5

VII.3.9 National government

1 2 3 4 5

VII.3.10 Other. Please specify:

1 2 3 4 5

VII.5. If you do have contact with organisations and institutions in the matrix, how has the importance of these links to the operation of your company changed in the last five years? Become

more important

Become less

important

Stayed about the

same

Don’t know

VII.5.1 Regional Develop-ment Agencies

1 2 3 4


1 2 3 4


1 2 3 4

VII.5.4 Universities 1 2 3 4 VII.5.5 Manage-


1 2 3 4


1 2 3 4


1 2 3 4


1 2 3 4


1 2 3 4


1 2 3 4

Retail Company Questionnaire Prompt Cards I.4.1. What are the main activities that occur in this company at this location?

Yes No I.4.1.1 Manufacturing 1 2 I.4.1.2 Food retailing 1 2 I.4.1.3 Research 1 2 I.4.1.4 Product development 1 2 I.4.1.5 Training 1 2 I.4.1.6 Marketing 1 2 I.4.1.7 After sales service 1 2 I.4.1.8 Finance 1 2 I.4.1.9 Manufacturing maintenance 1 2 I.4.1.10 Human resource management/personnel 1 2 Other: please specify: I.4.1.11 1 2 I.4.1.12 1 2



I.4.3.3 Research


I.4.3.5 Training

I.4.3.6 Marketing


I.4.3.8 Finance




I.4.3.11

I.4.3.12

I.4.4. How have employment levels in this company at this location in each of the following activities changed over the last 5 years? Increased Decreased Fluctuated Stayed the


I.4.5. In the last five years, have any of the following activities in this company at this location been qualitatively upgraded, downgraded or removed? Upgraded Down-



I.5.1. What was the approximate turnover of your company at this location in the last financial year? 1 Less than £0.49 million 2 £0.5 million - £1 million 3 £1 million - £4.9 million 4 £5 million - £9.9 million 5 £10 million - £ 49.9 million 6 £50 million - £99.9 million 7 £100 million - £199 million 8 £200 million or more I.5.2. Has the turnover of your company at this location increased, decreased or stayed the same in the last 5 years? 1 Large increase 2 Small increase 3 Large decrease 4 Small decrease 5 Fluctuated 6 Stayed approximately the same

I.6.1. What type of food retailing is undertaken at this location? 1 General food retailing (e.g. supermarket) 2 Food retailing as part of other retail activity

(e.g. convenience store or department store) 3 Specialised food retailing. Please specify:

I.6.3. Has the value of retail sales at this company in this location increased, decreased or stayed the same in real terms over the last 5 years or since the company was established at this location if less than five years ago? 1 Large increase 2 Small increase 3 Large decrease 4 Small decrease 5 Fluctuated 6 Stayed approximately the same

I.7.1. What is the status of the company at this location? 1 Headquarters of a multi-site organisation 2 One part of a multi-site organisation 3 Headquarters of a multi-site organisation which is one

part of another national multi-site organisation 4 Headquarters of a multi-site organisation which is one

part of a European multi-site organisation 5 Headquarters of a multi-site organisation which is one

part of an international (non-solely European) multi-site organisation

6 Independent company located only at this site 7 Part of a holding company with varied interests 7 Franchised company 8 Other. Please specify:


I.7.3. If the status of this company at this location has changed in the last five years, what is the nature of that change? 1 Merger 2 De-merger 3 Takeover 4 Other. Please specify:



1 Employees (non-managerial) 2 Company management 3 Financial institutions 4 Government 5 Individuals who are not employed by the

company at this location


I.11. Does Senior Management in your company at this location have the ability to

allocate budgets for the following activities? Yes, partially Yes, totally No Don’t know I.11.1 Product

development 1 2 3 4


1 2 3 4


1 2 3 4


1 2 3 4

I.12. Please indicate the importance of the following factors in determining the successful

operation of the company at this site: Very

important Quite

important Not



1 2 3 4


1 2 3 4


1 2 3 4

I.12.4 Skills in the local labour force 1 2 3 4 I.12.5 Proximity to main market and customers 1 2 3 4 I.12.6 Relatively low wage costs 1 2 3 4 I.12.7 Proximity to major suppliers 1 2 3 4 I.12.8 Proximity to other similar companies as

this one 1 2 3 4

I.12.9 Customer feedback 1 2 3 4 I.12.10 Supplier feedback 1 2 3 4 I.12.11 Transportation links (e.g. rapid speed and

relatively low cost) 1 2 3 4

I.12.12 Flexible working arrangements 1 2 3 4 I.12.13 Other. Please specify: 1 2 3 4

I.13. Over the last five years (or since the company at this location was established if less than five years), what has been the trend in investment in the following areas of activity where relevant? Investment has

increased Investment has stayed approximat-ely the same



Don’t know


1

2

3

4

5

I.13.2 Computer aided stock control

1

2

3

4

5

I.13.3 Computer aided stock ordering

1

2

3

4

5

I.13.4 Marketing

1

2

3

4

5

II.5. What is the approximate percentage of total employment (or number of employees) in the following categories of employees (where applicable) working in this company at this location. II.6. What has been the trend in the numbers employed in each of these groups in this company at this location over the past five years (or since the company was established at this location if less than five years ago)? II.5




Fluctuated


1 2 3 4


1 2 3 4



1 2 3 4





Fluctuated


1 2 3 4


1 2 3 4



1 2 3 4



Regional (in the surrounding area: NB need to specify for each region)


International




1 2 3 4 5 6 7 8

3 Skilled staff 1 2 3 4 5 6 7 8 4 Unskilled

staff 1 2 3 4 5 6 7 8

5 Clerical and administrat-ive staff

1 2 3 4 5 6 7 8

II.12. To obtain new skills or knowledge, do you or your employees ever use the following types of training? Yes No Don’t know II.12.1 On the job

training 1 2 3

II.12.2 Day release from employment

1 2 3

II.12.3 Distance learning

1 2 3

III.9. To what extent are these main independent supply companies the direct producers

of the food products purchased? 1 All are direct producers of the goods

purchased 2 Over half of the supply companies are the

direct producers of the goods purchased 3 Less than half of the supply companies are

the direct producers of the goods purchased 4 None of the supply companies are direct

producers of the goods produced 5 Don’t know III.10. Where are your main independent supply companies located? 1 From this region (NB need to specify for

each location) 2 Mainly from other parts of this country 3 Mainly from other countries 4 A combination of the above. Please specify:

IV.1. What is the estimated ‘travel to shop’ distance of the majority of your customers in miles (km)?

0-1.9 miles 2-4.9 miles 5-9.9 miles 10-49.9 miles 50 miles or more

1 2 3 4 5 IV.2. Who are your main retail competitors? 1 Small independent companies 2 Franchised retail outlets 3 Supermarkets 4 Hypermarkets 5 Specialist food outlets 6 Other. Please specify:

IV.4. Where would you say that the majority of your retail competitors are located? 1 They are mainly within this town or city 2 They are mainly within this region 3 They are located outside this region 4 They are located abroad

V.1. Does your company at this location operate any of the following? Yes No Don’t know V.1.1 Team or cell

working 1 2 3

V.1.2 Multi-skilling 1 2 3 V.1.3 Job rotation 1 2 3 V.1.4 Flexible

working 1 2 3


1 2 3


1 2 3


1 2 3


years Between the

last 2 to 5 years


years



1 2 3 4 5

V.2.2 Multi-skilling 1 2 3 4 5 V.2.3 Job rotation 1 2 3 4 5 V.2.4 Flexible

working 1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

VII.3. Do you have contact with any of the following organisations/institutions identifgied in the matrix? VII.4. If you do have contact with organisations and institutions identified in the matrix, how important do you think these links are to the operation of your company at this location? Yes No Very

important Quite

important Not



1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

VII.3.4 Universities 1 2 3 4 5 VII.3.5 Manage-


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

VII.5. If you do have contact with organisations and institutions in the matrix, how has the importance of these links to the operation of your company changed in the last five years? Become

more important

Become less

important

Stayed about the

same

Don’t know


1 2 3 4


1 2 3 4


1 2 3 4

VII.5.4 Universities 1 2 3 4 VII.5.5 Manage-


1 2 3 4


1 2 3 4


1 2 3 4


1 2 3 4


1 2 3 4


1 2 3 4

Slovak Republic Manufacturing Company Prompt Cards I.4.1. What are the main activities that occur in this company at this location? Yes No I.4.1.1 Manufacturing 1 2 I.4.1.2 Food retailing 1 2 I.4.1.3 Research 1 2 I.4.1.4 Product development 1 2 I.4.1.5 Training 1 2 I.4.1.6 Marketing 1 2 I.4.1.7 After sales service 1 2 I.4.1.8 Finance 1 2 I.4.1.9 Manufacturing maintenance 1 2 I.4.1.10 Human resource management/personnel 1 2 Other: please specify: I.4.1.11 1 2 I.4.1.12 1 2



I.4.4.3 Research


I.4.4.5 Training

I.4.4.6 Marketing


I.4.4.8 Finance




I.4.4.11

I.4.4.12

I.4.5. How have employment levels changed in this company at this location in each of the following activities over the last 5 years? Increased Decreased Fluctuated Stayed the


I.5.2. Has the value of production of these five products in real terms increased, decreased or remained the same over the last 5 years or since the organisation was established at this location if less than five years ago? Product

Large increase Small Increase Large decrease Small decreased

Stayed the same

Fluctuated

1 1 2 3 4 5 6 2 1 2 3 4 5 6 3 1 2 3 4 5 6 4 1 2 3 4 5 6 5 1 2 3 4 5 6 I.6.1. What was the approximate turnover of your company at this location in the last financial year? 1 Less than £0.49 million 2 £0.5 million - £1 million 3 £1 million - £4.9 million 4 £5 million - £9.9 million 5 £10 million - £ 49.9 million 6 £50 million - £99.9 million 7 £100 million - £199 million 8 £200 million or more I.6.2. Has the turnover of your company at this location increased, decreased or stayed the same in the last 5 years? 1 Large increase 2 Small increase 3 Large decrease 4 Small decrease 5 Fluctuated 6 Stayed approximately the same

I.7.1. What is the status of the company at this location? 1 Headquarters of a multi-site organisation 2 One part of a multi-site organisation 3 Headquarters of a multi-site organisation which is one part of

another national multi-site organisation 4 Headquarters of a multi-site organisation which is one part of a

European multi-site organisation 5 Headquarters of a multi-site organisation which is one part of an

international (non-solely European) multi-site organisation 6 Independent company located only at this site 7 Part of a holding company with varied interests 7 Franchised company 8 Other. Please specify:




1 Employees (non-managerial) 2 Company management 3 Financial institutions 4 Government 5 Individuals who are not employed by the company at

this location


I.11. Does Senior Management in your company at this location have the ability to allocate budgets for the following

activities? Yes,

partially Yes, totally No Don’t know Not

applicable I.11.1 Product

development 1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

I.12. Please indicate the importance of the following factors in determining the successful operation of the company at this

site: Very

important Quite

important Not


Not applica-ble


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

I.12.4 Skills in the local labour force 1 2 3 4 5 I.12.5 Proximity to main market and

customers 1 2 3 4 5

I.12.6 Relatively low wage costs 1 2 3 4 5 I.12.7 Proximity to major suppliers 1 2 3 4 5 I.12.8 Proximity to other similar companies as

this one as a positive factor affecting success

1 2 3 4 5

I.12.9 Customer feedback 1 2 3 4 5 I.12.10 Supplier feedback 1 2 3 4 5 I.12.11 Transportation links (e.g. rapid speed

and relatively low cost; accessibility) 1 2 3 4 5

I.12.12 Flexible working arrangements 1 2 3 4 5 I.12.13 Other. Please specify: 1 2 3 4 5

I.13. To what approximate capacity has the company been working over the past two years? More than 90% Between 70-90% Between 50-70% Less than 50% Don’t know

1 2 3 4 5 I.14. Over the last five years (or since the company at this location was established if less than five years), what has been the trend in investment in the following areas of activity where relevant? Investment has

increased Investment has stayed approximately the same



Don’t know


1

2

3

4

5

I.14.2 Computer aided production equipment (e.g. robots, CAM)

1

2

3

4

5

I.14.3 Other production equipment

1

2

3

4

5

I.14.4 Computer aided design equipment

1

2

3

4

5

I.14.5 Other design equipment

1

2

3

4

5

I.14.6 Research and development

1

2

3

4

5

II.5. What is the approximate percentage of total employment (or number of employees) in the following categories of employees (where applicable) working in this company at this location. II.6. What has been the trend in the numbers employed in each of these groups in this company at this location over the past five years (or since the company was established at this location if less than five years ago)? ? Managers and supervisors, professional staff who are not managers (e.g. design staff, research staff, accounting and bookkeeping, etc.), skilled employees (staff performing tasks that require particular qualifications or experience but who are not managers or professionals), unskilled employees (staff performing tasks that do not require particular qualifications or experience). II.5




Fluctuated


1 2 3 4

2 Professional staff 1 2 3 4 3 Skilled staff 1 2 3 4 4 Unskilled staff 1 2 3 4 5 Clerical and

administrative staff 1 2 3 4

II.7. What are the approximate average gross monthly earnings (including all bonuses) of each of these groups of employees who are working in this company at this location? II.8. What has been the trend in average gross monthly earnings for these groups in this company at this location over the past five years (or since the company was established at this location if less than five years ago)?

II.7 Average gross monthly earnings



Fluctuated


1 2 3 4





Regional (in the surrounding area: Bratislava/Trnava or Presov/Kosice)


International




1 2 3 4 5 6 7 8

3 Skilled staff 1 2 3 4 5 6 7 8 4 Unskilled staff 1 2 3 4 5 6 7 8 5 Clerical and

administrat-ive staff

1 2 3 4 5 6 7 8

III.7. If you use independent supplier companies, what is the approximate geographical distribution of the percentage of total value of purchases used as inputs in the production process? On site From this region

(Bratislava/Trn-ava or Presov/Kosice)

From elsewhere in this country

From elsewhere in Europe


III.8. If you use independent supplier companies, what was the approximate geographical distribution of the percentage of total value of purchases used as inputs in the production process five years ago? On site From this region





III.9. If you use internal supply within your company but from different plants, what is the approximate geographical distribution of the percentage of total value of purchases used as inputs in the production process? On site From this region





III.10. If you use internal supply within your company but from different plants, what was the approximate geographical distribution of the percentage of total value of purchases used as inputs in the production process five years ago? On site From this region





III.12.2. Which of the following business services does your company at this location purchase on a regular basis? III.12.3. What type of firm do you mainly purchase from (e.g. a local firm, a national firm, etc.)? Yes No Local firm National firm European firm International

firm III.12.3.1 Human resource management

1 2 3 4 5 6

III.12.3.2 Finance and banking

1 2 3 4 5 6

III.12.3.3 Training

1 2 3 4 5 6

III.12.3.4 Marketing

1 2 3 4 5 6

III.12.3.5 Information technology

1 2 3 4 5 6

III.12.3.6 Research

1 2 3 4 5 6

III.12.3.7 Catering

1 2 3 4 5 6

III.12.3.8 Security 1 2 3 4 5 6 III.12.3.9 Cleaning

1 2 3 4 5 6

IV.1. What is the approximate percentage of total company sales at this location in the following market areas? % of total sales IV.1.1 Products sold directly to the market IV.1.2 As a final product directly to other companies that are

retailers





IV.2. Where are your main markets located (please give approximate percentage of total sales)? This region

(Bratislava/Trnava or Presov/Kos-ice)


Elsewhere in Europe


IV.2.1


IV.2.2


IV.2.3


IV.2.4


IV.2.5


IV.2.6

To wholesalers

IV.2.7


IV.2.8


IV.7. What was the approximate percentage of total company sales at this location in the following market areas five years ago? % of total sales IV.7.1 Products sold directly to the market IV.7.2 As a final product directly to other companies that are

retailers





IV.8. Where were your main markets located five years ago (please give approximate percentage of total sales)? This region

(Bratislava/Trnava or Presov/Kos-ice)


Elsewhere in Europe


IV.8.1


IV.8.2


IV.8.3


IV.8.4


IV.8.5


IV.8.6

To wholesalers

IV.8.7


IV.8.8


IV.11. How important are the following factors in enabling you to secure supply contracts with your main customers? Not at all

import-ant Quite import-ant

Average import-ance

Import-ant Very import-ant

IV.11.1 Product quality 1 2 3 4 5 IV.11.2 Product price 1 2 3 4 5 IV.11.3 Reliability of supply 1 2 3 4 5 IV.11.4 Ability to supply on just in time

basis 1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

IV.11.7 Skill of this company’s workforce 1 2 3 4 5 IV.11.8 A common manufacturing

philosophy 1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

IV.11.11 Product reliability 1 2 3 4 5 IV.11.12 Ability to provide financing to

customers for purchasing of products

1 2 3 4 5


1 2 3 4 5

IV.11.14 Other. Please state: 1 2 3 4 5

IV.12. In the last five years which of these factors have taken on an increasing or decreasing significance at this location in

enabling you to secure supply contracts with your main customers? Increasing

significance Decreasing significance

Remained the same

IV.12.1 Product quality 1 2 3 IV.12.2 Product price 1 2 3 IV.12.3 Reliability of supply 1 2 3 IV.12.4 Ability to supply on just in time

basis 1 2 3


1 2 3


1 2 3

IV.12.7 Skill of this company’s workforce 1 2 3 IV.12.8 A common manufacturing

philosophy 1 2 3


1 2 3


1 2 3

IV.12.11 Product reliability 1 2 3 IV.12.12 Ability to provide financing to

customers for purchasing of products

1 2 3


1 2 3

IV.12.14 Other. Please state: 1 2 3


years Between the

last 2 to 5 years


years



1 2 3 4 5

V.2.2 Multi-skilling 1 2 3 4 5 V.2.3 Job rotation 1 2 3 4 5 V.2.4 Flexible working 1 2 3 4 5 V.2.5 Quality awareness

programmes 1 2 3 4 5


1 2 3 4 5

V.2.7 Operator approval 1 2 3 4 5 V.2.8 Other. Please

specify: 1 2 3 4 5

VII.3. Do you have contact with any of the following organisations/institutions identified in the matrix? VII.4. If you do have contact with organisations and institutions identified in the matrix, how important do you think these links are to the operation of your company at this location? Yes No Very

important Quite

important Not



1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

VII.3.4 Universities 1 2 3 4 5 VII.3.5 Manage-ment

or design consultants

1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

VII.5. If you do have contact with organisations and institutions in the matrix, how has the importance of these links to the operation of your company changed in the last five years? Become more

important Become less important

Stayed about the same

Don’t know


1 2 3 4


1 2 3 4


1 2 3 4

VII.5.4 Universities 1 2 3 4 VII.5.5 Manage-ment


1 2 3 4


1 2 3 4


1 2 3 4


1 2 3 4


1 2 3 4


1 2 3 4

Slovak Republic Retail Company Prompt Cards I.4.1. What are the main activities that occur in this company at this location? Yes No I.4.1.1 Food retailing 1 2 I.4.1.2 Food processing activities (e.g. in-store bakers,

butchers) 1 2

I.4.1.3 Research 1 2 I.4.1.4 Product development 1 2 I.4.1.5 Marketing 1 2 I.4.1.6 After sales service 1 2 I.4.1.7 Finance 1 2 I.4.1.8 Human resource management/personnel/training 1 2 Other: please specify: I.4.1.9 1 2 I.4.1.10 1 2

I.4.3. How many people are employed in each of the following activities by your company at this location? Number employed I.4.3.1 Food retailing

I.4.3.2 Food processing activities (e.g. in-store bakers, butchers)

I.4.3.3 Research


I.4.3.5 Marketing


I.4.3.7 Finance

I.4.3.8 Human resource management/personnel/training


I.4.3.9

I.4.3.10

I.4.4. How have employment levels changed in this company at this location in each of the following activities over the last 5 years? Increased Decreased Fluctuated Stayed the

same I.4.4.1 Food retailing 1 2 3 4 I.4.4.2 Food processing activities (e.g. in-store bakers,

butchers) 1 2 3 4

I.4.4.3 Research 1 2 3 4 I.4.4.4 Product development 1 2 3 4 I.4.4.5 Marketing 1 2 3 4 I.4.4.6 After sales service 1 2 3 4 I.4.4.7 Finance 1 2 3 4 I.4.4.8 Human resource management/personnel/training 1 2 3 4 Other: please specify: I.4.4.9 1 2 3 4 I.4.4.10 1 2 3 4



same I.4.5.1 Food retailing 1 2 3 4 I.4.5.2 Food processing activities (e.g. in-store

butchers, bakers) 1 2 3 4

I.4.5.3 Research 1 2 3 4 I.4.5.4 Product development 1 2 3 4 I.4.5.5 Marketing 1 2 3 4 I.4.5.6 After sales service 1 2 3 4 I.4.5.7 Finance 1 2 3 4 I.4.5.8 Human resource management/personnel/training 1 2 3 4 Other: please specify: I.4.5.9 1 2 3 4 I.4.5.10 1 2 3 4

I.5.1. What was the approximate turnover of your company at this location in the last financial year? 1 Less than £0.49 million 2 £0.5 million - £1 million 3 £1 million - £4.9 million 4 £5 million - £9.9 million 5 £10 million - £ 49.9 million 6 £50 million - £99.9 million 7 £100 million - £199 million 8 £200 million or more I.5.2. Has the turnover of your company at this location increased, decreased or stayed the same in the last 5 years? 1 Large increase 2 Small increase 3 Large decrease 4 Small decrease 5 Fluctuated 6 Stayed approximately the same

I.6.1. What type of food retailing is undertaken at this location? 1 General food retailing (e.g. supermarket) 2 Food retailing as part of other retail activity

(e.g. convenience store or department store) 3 Specialised food retailing. Please specify:

I.6.3. Has the value of food retail sales at this company in this location increased, decreased or stayed the same in real terms over the last 5 years or since the company was established at this location if less than five years ago? 1 Large increase 2 Small increase 3 Large decrease 4 Small decrease 5 Fluctuated 6 Stayed approximately the same

I.7.1. What is the status of the company at this location? 1 Headquarters of a multi-site organisation 2 One part of a multi-site organisation 3 Headquarters of a multi-site organisation which is one part of

another national multi-site organisation 4 Headquarters of a multi-site organisation which is one part of a

European multi-site organisation 5 Headquarters of a multi-site organisation which is one part of an

international (non-solely European) multi-site organisation 6 Independent company located only at this site 7 Part of a holding company with varied interests 7 Franchised company 8 Other. Please specify:



I.8. What is the legal form of ownership of this company at this location? 1 State owned (national or local state) 2 A limited company (Ltd) 3 A share owned company (plc) 4 A co-operative 5 Other. Please specify: I.9.3. Who are the major shareholders? Please specify the approximate proportions of share ownership Type of ownership Approx.


1 Employees (non-managerial) 2 Company management 3 Financial institutions 4 Government 5 Individuals who are not employed by the company at

this location


I.11. Does Senior Management in your company at this location have the ability to allocate budgets for the following

activities? Yes, partially Yes, totally No Don’t know Not

applicable I.11.1 Product

development 1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

I.12. Please indicate the importance of the following factors in determining the successful operation of the company at this

site: Very

important Quite

important Not


Not applica-ble


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

I.12.4 Skills in the local labour force 1 2 3 4 5 I.12.5 Proximity to main market and customers 1 2 3 4 5 I.12.6 Relatively low wage costs 1 2 3 4 5 I.12.7 Proximity to major suppliers 1 2 3 4 5 I.12.8 Proximity to other similar companies as

this one being a negative factor in company success

1 2 3 4 5

I.12.9 Customer feedback 1 2 3 4 5 I.12.10 Supplier feedback 1 2 3 4 5 I.12.11 Transportation links (e.g. rapid speed,

relatively low cost, accessibility) 1 2 3 4 5

I.12.12 Flexible working arrangements 1 2 3 4 5 I.12.13 Other. Please specify: 1 2 3 4 5

I.13. Over the last five years (or since the company at this location was established if less than five years), what has been the trend in investment in the following areas of activity where relevant? Investment has

increased Investment has stayed approximat-ely the same



Don’t know


1

2

3

4

5

I.13.2 Computer aided stock control

1

2

3

4

5

I.13.3 Computer aided stock ordering

1

2

3

4

5

I.13.4 Marketing

1

2

3

4

5

II.5. What is the approximate percentage of total employment (or number of employees) in the following categories of employees (where applicable) working in this company at this location. II.6. What has been the trend in the numbers employed in each of these groups in this company at this location over the past five years (or since the company was established at this location if less than five years ago)? ? Managers and supervisors, profes sional staff who are not managers (e.g. design staff, research staff, accounting and bookkeeping, etc.), skilled employees (staff performing tasks that require particular qualifications or experience but who are not managers or professionals), unskilled employees (staff performing tasks that do not require particular qualifications or experience). II.5




Fluctuated


1 2 3 4







Fluctuated


1 2 3 4





Regional (in the surrounding area: Bratislava/Trnava or Presov/Kosice)


International




1 2 3 4 5 6 7 8

3 Skilled staff 1 2 3 4 5 6 7 8 4 Unskilled staff 1 2 3 4 5 6 7 8 5 Clerical and

administrat-ive staff

1 2 3 4 5 6 7 8

III.5. To what extent are these main independent supply companies the direct producers of the food products purchased? 1 All are direct producers of the goods purchased 2 Over half of the supply companies are the direct

producers of the goods purchased 3 Less than half of the supply companies are the direct

producers of the goods purchased 4 None of the supply companies are direct producers of

the goods produced 5 Don’t know III.6. Where are your main independent supply companies located? 1 From this region (Bratislava/Trnava or Prseov/Kosice) 2 Mainly from other parts of this country 3 Mainly from other countries 4 A combination of the above. Please specify:

IV.1. What is the estimated ‘travel to shop’ distance of the majority of your customers in miles (km)? ? ‘Travel to shop’ is defined as the average distance that customers travel to purchase food goods from this retailer.

0-1.9 miles 2-4.9 miles 5-9.9 miles 10-49.9 miles 50 miles or more 1 2 3 4 5

IV.2. Who are your main retail competitors? 1 Small independent companies 2 Franchised retail outlets 3 Supermarkets 4 Hypermarkets 5 Specialist food outlets 6 Other. Please specify:

V.1. Does your company at this location operate any of the following?

Yes No Don’t know


1 2 3

V.1.2 Multi-skilling 1 2 3 V.1.3 Job rotation 1 2 3 V.1.4 Flexible working 1 2 3 V.1.5 Quality awareness

programmes 1 2 3


1 2 3


1 2 3


years Between the

last 2 to 5 years


years



1 2 3 4 5

V.2.2 Multi-skilling 1 2 3 4 5 V.2.3 Job rotation 1 2 3 4 5 V.2.4 Flexible working 1 2 3 4 5 V.2.5 Quality awareness

programmes 1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

VII.3. Do you have contact with any of the following organisations/institutions identified in the matrix? VII.4. If you do have contact with organisations and institutions identified in the matrix, how important do you think these links are to the operation of your company at this location? Yes No Very

important Quite

important Not



1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

VII.3.4 Universities 1 2 3 4 5 VII.3.5 Manage-ment


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5


1 2 3 4 5

VII.5. If you do have contact with organisations and institutions in the matrix, how has the importance of these links to the operation of your company changed in the last five years? Become more

important Become less

important Stayed about

the same Don’t know

VII.5.1 Regional Development Agencies

1 2 3 4


1 2 3 4

VII.5.3 National schools 1 2 3 4

or technical training establishments

VII.5.4 Universities 1 2 3 4 VII.5.5 Management or

design consultants 1 2 3 4

VII.5.6 Local government 1 2 3 4 VII.5.7 Regional

government 1 2 3 4


1 2 3 4


1 2 3 4


1 2 3 4

Completed questionnaires The following are all but two of the completed southern Italian questionnaires and a small number of the north Italian questionnaires.

Anyone wishing to see the remaining completed questionnaires should contact the researchers.

Questionario ESRC per imprese manifatturiere italiane Questo questionario costituisce parte di un progetto di ricerca che studia il cambiamento delle imprese e alla sviluppo regionale in quattro paesi europei. Il progetto è finanziato dal British Economic and Social Research Council e impegna un team di ricercatori di tre università britanniche che collaborano con partner locali. Le informazioni che verranno raccolte saranno trattate anonimamente e non saranno diffusi i dati di alcuna impresa. Il simbolo ? indica un’istruzione per l’intervistatore. Data dell’intervista: 24/11/2000 Ora inizio intervista: 15h00 Nome dell’intervistatore: Cesare Benzi Ora fine intervista: 15h50 Codice dell’impresa: Codice di localizzazione dell’impresa: 1 [1=Piemonte/Lombardia; 2=Puglia/Basilicata]

Sezione I: Notizie generali sull’organizzazione ? Leggere: Questa sezione chiede informazioni generali sull’impresa intervistata I.1. Nome della persona intervistata (a) Tommasi I.2. Posizione? (a) Imprenditore I.3.1. Da quanto tempo l’azienda è attiva in questo luogo?

Anni/data: 16 anni (1984) I.3.2. L’impresa si è spostata da un altro luogo?

Si 1 ? vai alla I.3.3 No 2 ? vai alla I.3.4

I.3.3. Se si, da dove?

Da un altro luogo in questa regione 1 Da un altro luogo del territorio nazionale 2 Da un’altra nazione 3

I.3.4. L’impresa è nata come parte di un’altra impresa multi-localizzata?

Si 1 ? vai alla I.4.1 No 2 ? vai alla I.4.1

I.4.1. Quali sono le attività di questa impresa (esercitate in questo luogo)? Sì No I.4.1.1 Manifatturiere 1 2 I.4.1.3 Ricerca 1 2 I.4.1.4 Sviluppo di prodotti 1 2 I.4.1.5 Training 1 2 I.4.1.6 Marketing 1 2 I.4.1.7 Servizio post-vendita 1 2 I.4.1.8 Attività finanziarie/contabili 1 2 I.4.1.9 Assistenza alla produzione 1 2 I.4.1.10 Management delle risorse umane/personale 1 2 I.4.1.11 Altro (specificare) 1 2 I.4.2. Quali sono i cinque (o fino a 5) principali prodotti dell’impresa (prodotti qui)?

1 Schermi per cuscinetti (automobili) 2 Schermi per cuscinetti (ferrovia) 3 Schermi per cuscinetti (elettrodomestici)

I.4.3. Quanti sono i dipendenti di questa impresa?

N.ro dipendenti 35

2

I.4.4. Quanti sono i dipendenti impiegati in ciascuna delle seguenti attività dell’impresa (in questo luogo)? ? ‘non pertinente’ se l’attività non è esercitata in questo sito. Numero addetti I.4.4.1 Manifatturiere 25 I.4.4.3 Ricerca - I.4.4.4 Sviluppo di prodotti 2 I.4.4.5 Training - I.4.4.6 Marketing - I.4.4.7 Servizio post-vendita 1 I.4.4.8 Attività finanziarie/contabili 4 I.4.4.9 Assistenza alla produzione 2 I.4.4.10 Management delle risorse umane/personale 1 I.4.4.11 Altro (specificare) - I.4.5. Come sono cambiati i livelli di occupazione nell’azienda nelle seguenti attività negli ultimi 5 anni? ? Lasciare ‘in bianco’ tutte le attività non presenti. Aumentato Diminuito Fluttuato Lo stesso I.4.5.1 Manifatturiere 1 2 3 4 I.4.5.3 Ricerca 1 2 3 4 I.4.5.4 Sviluppo di prodotti 1 2 3 4 I.4.5.5 Training 1 2 3 4 I.4.5.6 Marketing 1 2 3 4 I.4.5.7 Servizio post-vendita 1 2 3 4 I.4.5.8 Attività finanziarie/contabili 1 2 3 4 I.4.5.9 Assistenza alla produzione 1 2 3 4 I.4.5.10 Management delle risorse umane/personale 1 2 3 4 I.4.5.11 Altro (specificare) 1 2 3 4 I.4.6. Negli ultimi 5 anni, qualcuna delle attività dell’azienda è stata qualitativamente migliorata o dequalificata o eliminata? ? Lasciare ‘in bianco’ tutte le attività non presenti. ? I cambiamenti qualitativi non si riferiscono ai livelli di occupazione ma a fattori come le capacità richieste, i tipi di lavoratori o dipendenti e le qualifiche degli stessi necessarie per esercitare le attività.

Migliorata Diminuita Eliminata Rimasta la

stessa I.4.6.1 Manifatturiere 1 2 3 4 I.4.6.3 Ricerca 1 2 3 4 I.4.6.4 Sviluppo di prodotti 1 2 3 4 I.4.6.5 Training 1 2 3 4 I.4.6.6 Marketing 1 2 3 4 I.4.6.7 Servizio post-vendita 1 2 3 4 I.4.6.8 Attività finanziarie/contabili 1 2 3 4 I.4.6.9 Assistenza alla produzione 1 2 3 4 I.4.6.10 Management delle risorse umane/personale 1 2 3 4 I.4.6.11 Altro (specificare) 1 2 3 4 I.5.1. Quale è stato il valore della produzione dei 5 maggiori prodotti (in lire) nell’ultimo anno finanziario?

1 Schermi per cuscinetti (automobili) 8 miliardi di lire

2 Schermi per cuscinetti (ferrovia) 1 miliardo di lire

3 Schermi per cuscinetti (elettrodomestici) 1 miliardo di lire

I.5.2. Il valore di produzione di questi cinque prodotti (in termini reali) è aumentato, diminuito o rimasto lo stesso negli ultimi 5 anni (o da quando l’impresa si è stabilita in questo luogo se ciò è avvenuto meno di cinque anni fa)?

Prodotto Aum. molto Aum. poco Dim. molto Dim. poco Lo stesso Fluttuato 1 1 2 3 4 5 6 2 1 2 3 4 5 6 3 1 2 3 4 5 6

3

I.6.1. Quale è stato il valore approssimativo del fatturato dell’azienda nell’ultimo anno finanziario? 1 Less than £0.49 million 2 £0.5 million - £1 million 3 £1 million - £4.9 million 4 £5 million - £9.9 million 5 £10 million - £ 49.9 million 6 £50 million - £99.9 million 7 £100 million - £199 million 8 £200 million or more

Specificare qui il fatturato (in lire): 10 miliardi

I.6.2. Il fatturato è aumentato, diminuito o rimasto lo stesso negli ultimi 5 anni?

1 Aumentato molto 2 Aumentato poco 3 Diminuito molto 4 Diminuito poco 5 Fluttuato 6 Rimasto approssimativamente lo stesso

I.7.1. Qual’è lo status dell’impresa? 1 Sede centrale di un’impresa multi-localizzata 2 Parte di un’impresa multi-localizzata 3 Sede centrale di un’impresa multi-localizzata che è a sua volta parte di un’altra impresa nazionale

multi-localizzata 4 Sede centrale di un’impresa multi-localizzata che è a sua volta parte di un’altra impresa europea

multi-localizzata 5 Sede centrale di un’impresa multi-localizzata che è parte di un’altra impresa internazionale non

europea multi-localizzata 6 Impresa indipendente localizzata solo in questo luogo 7 Parte di una holding company con diversi interessi 7 Franchised company 8 Altro (specificare) 9 Una combinazione delle stesse (specificare) I.7.2. Lo status dell’impresa (intervistata) è cambiato negli ultimi 5 anni?

1 Si ? Vai alla I.7.3 2 No ? Vai alla I.7.4

I.7.3. Se lo status dell’impresa (intervistata) è cambiato negli ultimi 5 anni, quale è la natura del cambiamento?

1 Fusione 2 Scissione 3 Acquisizione 4 Altro (specificare)

? Le domande I.7.4/5/6 si riferiscono solo alle imprese che fanno parte di un’impresa multi-localizzata. I.7.4. Se l’impresa è parte di un’impresa multi-localizzata con la sede centrale altrove, qual è il nome di tale impresa? L'impresa è multilocalizzata ma è anche la sede centrale (verificare se la risposta è in contraddizione con il suggerimento della domanda I.7.2 e con il suggerimento che precede questa domanda) I.7.5. Qual’è l’attività principale dell’impresa capogruppo

1 Manifatturiere 3 Ricerca 4 Sviluppo di prodotti 5 Training 6 Marketing 7 Servizio post-vendita 8 Attività finanziarie 9 Assistenza alla produzione 10 Management risorse umane/personale 11 Altro (specificare)

4

I.7.6. Dove è localizzata? 1 Altrove, ma nella regione Piemonte 2 Altrove ma nella nazione 3 In un’altra nazione (specificare)

I.8. Qual’è la forma giuridica della vostra impresa? 1 State owned (national or local state) 2 A limited company (Ltd) 3 A share owned company (plc) 4 A co-operative 5 Other. Please specify:

Specificare qui la forma giuridica: Società a responsabilità limitata (S.r.l.)

I.9.1 Questa impresa è stata privatizzata? Si 1 ? Vai alla I.9.2 No, ma è in atto il processo di privatizzazione 2 ? Vai alla I.10 No 3 ? Vai alla I.11 I.9.2. Se si, quando? Anno: __________________________________________________________________________________________ I.9.3. Chi sono i più grandi azionisti? Quali sono le quote di proprietà approssimative?

Soggetto proprietario % Approssimativa 1 Dipendenti (non-manageriali) 2 Management dell’impresa 3 Istituzioni finanziarie 4 Stato 5 Soggetti non impegati in questa impresa 6 Una combinazione delle stesse (specificare) 7 Altro (specificare) ? Vai alla domanda I.11. I.10. Quando dovrebbe terminare il processo di privatizzazione? Data: ___________________________________________________________________________________________ I.11. Il Senior Management di questa impresa può assegnare dei budget per le seguenti attività? Si, parz. Si, total. No Non Sa Non pert. I.11.1 Sviluppo di prodotti 1 2 3 4 5 I.11.2 Livelli di occupazione 1 2 3 4 5 I.11.3 Programmi di management training 1 2 3 4 5 I.11.4 Programmi diversi da quelli di management training 1 2 3 4 5 I.12. Potete indicare l’importanza dei seguenti fattori nel determinare il successo operativo di questa impresa? Molto

import. Abbast. import.

Non import. Non sa

Non pertinente

I.12.1 Sussidi al settore erogati dal governo locale o nazionale 1 2 3 4 5 I.12.2 Incentivi specifici dell’area attraverso programmi

speciali del governo 1 2 3 4 5

I.12.3 Esistenza di strutture locali educative o di training 1 2 3 4 5 I.12.4 Capacità della forza lavoro locale 1 2 3 4 5 I.12.5 Vicinanza dei principali mercati e dei clienti 1 2 3 4 5 I.12.6 Salari relativamente bassi 1 2 3 4 5 I.12.7 Vicinanza dei maggiori fornitori 1 2 3 4 5 I.12.8 Vicinanza di altre imprese simili a questa come

possibile fattore di successo 1 2 3 4 5

I.12.9 Responso/soddisfazione dei clienti 1 2 3 4 5 I.12.10 Responso dei fornitori 1 2 3 4 5 I.12.11 Collegamenti di trasporto (velocità, accessibilità, bassi

costi) 1 2 3 4 5

I.12.12 Flessibilità degli accordi di lavoro 1 2 3 4 5 I.12.13 Altro (specificare) 1 2 3 4 5

5

I.13.Negli ultimi 2 anni a che capacità approssimativa ha lavorato l’impresa? > 90% 70-90% 50-70% < 50% Non sa

1 2 3 4 5 I.14. Negli ultimi 5 anni, quale è stato il trend degli investimenti nelle seguente aree di attività (se rilevanti)?

Aumentati Approx gli stessi Diminuiti Non pertinente Non sa I.14.1 Office automation

1

2

3

4

5

I.14.2 Attrezzature computerizzate o robotizzate (robot, CAM)

1

2

3

4

5

I.14.3 Altre attrezzature di produzione

1

2

3

4

5

I.14.4 Attrezzature per la progettaz. computerizzate

1

2

3

4

5

I.14.5 Altre attrezzature per il design

1

2

3

4

5

I.14.6 R&S

1

2

3

4

5

Sezione II: Dipendenti ? Leggere:questa sezione chiede informazioni sui dipendenti dell’impresa. II.1.1 Quali sono le percentuali dei dipendenti full-time dell’impresa suddivise per sesso?

Full-time II.1.1 Maschi 80% (27) II.1.2 Femmine 20% (06)

II.1.3 Quali sono le percentuali dei dipendenti part-time dell’impresa suddivise per sesso? [< 30 ore settimanali]

Part-time II.1.3 Maschi 50% (01) II.1.4 Femmine 50% (01)

II.1.5. Qual’è stato il turnover percentuale dei dipendenti negli ultimi 12 mesi? 1% II.2. Utilizzate nell’impresa dipendenti di agenzie per lavoro interinale?

1 Si ? Vai alla II.3 2 No ? Vai alla II.5

II.3. Qual è la percentuale (o numero) di tali dipendenti dell’impresa? 5-6% o Numero: 02 (6 mesi) II.4. In quali settori dell’impresa sono impiegati tali dipendenti? 1. Produzione

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II.5. Quali sono le percentuali approssimative dei dipendenti impiegati in questa impresa nelle seguenti categorie (se pertinenti)? II.6. Quali sono stati i trend occupazionali di ciascuno di questi gruppi negli ultimi 5 anni? ? Usare la tabella qui riportata per registrare le riposte alle domande II.5 e II.6. ? Staff professionale (non manager & supervisor) = design staff, staff di ricerca, contabilità, ecc. Staff qualificato = staff che svolge compiti che richiedono particolari qualifiche o esperienza. II.6 - Trend dei livelli d’occupazione

negli ultimi 5 anni

II.5 - % di occupazione totale (o numero)

Aument. Diminuito Lo stesso Fluttuato 1 Manager & supervisor 03% (01) 1 2 3 4 2 Staff professionale (ingegneri, chimici…) - 1 2 3 4 3 Staff qualificato (tecnici spec.) 14% (05) 1 2 3 4 4 Staff non qualificato 71% (25) 1 2 3 4 5 Staff amministrazione e ufficio 11% (04) 1 2 3 4 II.7. Quali sono le retribuzioni approssimative (lorde) mensili (inclusi tutti i bonus) di ciascuno di questi gruppi di dipendenti? II.8. Quali sono stati i trend di tali retribuzioni negli ultimi 5 anni? ? Usare la tabella qui riportata per registrare le riposte alle domande II.7 e II.8. ? Se non è possibile avere i salari su base mensile, accettare dati su base oraria, settimanale o annuale. Accettare anche dati medi e annotare nello spazio sotto la tabella su che base (oraria, mensile, ecc.) sono stati riportati i dati.

II.8 - Trend delle retribuzioni lorde negli ultimi 5 anni

II.7 - retribuzioni approssimative (lorde) mensili Aument. Diminuito Lo stesso Fluttuato

1 Manager & supervisor Non disponibile 1 2 3 4 2 Staff professionale - 1 2 3 4 3 Staff qualificato 6.000.000 Lit. 1 2 3 4 4 Staff non qualificato 2.400.000 Lit. 1 2 3 4 5 Staff ammin. e d’ufficio 3.500.000 Lit. 1 2 3 4 NOTA: Retribuzione mensile lorda II.9. In quale area sono principalmente assunte le seguenti categorie di dipendenti: locale, regionale, altrove nella nazione, a livello internazionale? Locale (nei dintorni

del paese/città) Regionale (in

Piemonte) Altrove nella

nazione A livello

internazionale Si No Si No Si No Si No 1 Manager & supervisor 1 2 3 4 5 6 7 8 2 Staff professionale 1 2 3 4 5 6 7 8 3 Staff qualificato 1 2 3 4 5 6 7 8 4 Staff non qualificato 1 2 3 4 5 6 7 8 5 Staff ammin. e d’ufficio 1 2 3 4 5 6 7 8 II.10. L’impresa gestisce un budget per il training dei dipendenti?

1 Si ? Vai alla II.11 2 No ? Vai alla II.12

II.11.Qual è la percentuale del fatturato dell’impresa è destinata al training dei dipendenti della stessa? % ______________________________________________________________________________________________ II.12. Per ottenere nuove competenze o nuove conoscenze, i vostri dipendenti usano i seguenti sistemi? Si No Non sa II.12.1 Training in impresa 1 2 3 II.12.2 Giorni di permesso 1 2 3 II.12.3 Apprendimento a distanza 1 2 3 II.13. La vostra impresa effettua il training anche per altri dipendenti?

1 Si ? Vai alla II.14 2 No ? Vai alla sez. III

II.14. Per chi altri effettua il training? 1. ____________________________________ 2. ____________________________________

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Sezione III: Catene di Acquisto e di Fornitura ? Leggere: Questa sezione chiede informazioni sul tipo di organizzazioni che forniscono l’impresa. III.1. La vostra impresa si serve di imprese di fornitura indipendenti (non facenti parte dell’impresa o del gruppo)?

Si 1 ? Vai alla III.2 No 2 ? Vai alla III.5

III.2. Approssimativamente da quante imprese la vostra impresa acquista prodotti? Numero: 30 circa III.3. Il numero delle imprese fornitrici indipendenti è cambiato negli ultimi 5 anni?

Si 1 ? Vai alla III.4 No 2 ? Vai alla III.5

III.4. Il numero come è variato negli ultimi 5 anni?

1 Aumentato 2 Diminuito 3 Fluttuato

III.5. La vostra impresa riceve forniture direttamente da altri stabilimenti (dell’impresa) locali o non locali?

Si 1 No 2

III.6.1. Se la vostra impresa si serve di fornitori indipendenti e/o interni, qual è la percentuale degli stessi in termini di

valore delle merci e dei servizi richiesti per ogni tipo di fornitore? % approssimativa di merci e servizi forniti

III.6.1 Fornitori indipendenti 99% III.6.2 Fornitori interni 01% III.6.3. Se la vostra impresa si è servita di fornitori indipendenti e/o interni 5 anni fa, le percentuali sono le stesse?

% approssimativa di merci e servizi forniti III.6.3 Fornitori indipendenti 99% III.6.4 Fornitori interni 01% III.7. Se vi servite di impre

Documents

doc.ukdataservice.ac.ukdoc.ukdataservice.ac.uk/doc/4765/mrdoc/pdf/4765userguide... · 2004-04-14 · I.4.6. In the last five years, have any of the following activities in this company