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8/8/2019 1 STUDENT ORIENTATION Albright Institute of Business and Language RTO: 45041 CRICOS: 03550J

DOC-09 Student Orientation Slides V8 · coursecompletion. 8/8/2019 20 General English Holiday Breaks A holiday MUST be included in your Confirmation of Enrolment (CoE). Study breaks

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Page 1: DOC-09 Student Orientation Slides V8 · coursecompletion. 8/8/2019 20 General English Holiday Breaks A holiday MUST be included in your Confirmation of Enrolment (CoE). Study breaks

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STUDENT ORIENTATION

Albright Institute of Business and LanguageRTO: 45041 CRICOS: 03550J

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About Us! You are now AlBright!

Welcome! Welcome to Albright!We are delighted to have you!Andwelcome to your orientation day! Today is the start of a great journey! Yeaaaay!

At Albright wewant to:Inspire you!Motivate you!Support you!Help you enjoy Australia!Provide the best educational experience!

Andmake you feel like home!

Join us and say,#iamalbright

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Contact Us

Phone: 1300 189 154

Email: [email protected]

Address: Level 2 & 8, 341-345 Queen St, Melbourne VIC

Level 14, 90 King, William St, Adelaide SA

360 St Pauls Tce, Fortitude Valley QLD

269 Sussex St, Sydney NSW

Webpage: www.albrightinstitute.edu.au

Opening hours: Varies per Campus

Building access: Varies per Campus

Key Staff Contact Details

Student Support Officers

Valeriya Ignateva (Student Support, First Aid/Fire Warden) [email protected]

Jiaying Lin (Nora) (StudentSupport)

[email protected]

Linh Tran (StudentSupport)

[email protected] Staffs

Mimii Sumirattana (General Marketing Manager) [email protected]

Carlos Plata (Latin America)[email protected]

Tanya Poonsub ( Thailand) [email protected]

Management

AbuHuraira (CEO)

[email protected]

MahsaMoravej (CampusManager)

[email protected]

AdmissionsCoordinator

[email protected]

Course Coordinators

AnnaPowell (ELICOSCoordinator)

[email protected]

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Facilities

1. ClassroomsEnjoy our modern classes! Please look after the furniture and equipment like you do athome!

2. Bathrooms

FLUSH used toilet paper; put Sanitary items in the bins provided.

3. KitchenDONOT put foil/metal in themicrowave.

4. Student AreaDONOT leave your belongings unattended.

5. Computer Lab:DO NOT eat or drink in the lab. (Please note: Computer lab may not always be available. You mustbring in your own laptop/Tablet to access digitalmaterial.)

Health and Safety

1. Two Emergency Exits: Evacuate in a calm manner following the firewarden (wearing a red cap). Leave possessions behind! Your life ismore important!

2. First Aid: When you require assistance, ALWAYS approach one of

the staff members.

3. Any incident (fight, theft, fire, accident, etc.) must be reported.Request a form from one of the Student Support Officers or speakto the receptionist.

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4. Emergency: follow the instructions.1. DO NOT panic.

2. Listen carefully.

3. Stay with people.

4. Do not run .

5. Wait for the warden/follow your teacher.

If you are alone, CALL 000

(Police, Fire, Ambulance)

5. Medical Emergency – call 0001. Routine visits – General Practitioner (GP)

2. Ask student support to help you find the nearest GP

3. ALWAYS have your BUPA

Security

1. Do Not Leave Your Possessions Unattended.

Albright Institute IS NOT responsible for loss or damage

of your possessions.

2. Report property loss or damage sowe could

assist you thewaywe can.

3. Do Not Break The Law (Lawyer: AUD 400-600per hour).

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Student Support Services

If you need help with any ACADEMIC or NON-

ACADEMIC matters: Speak to your Teacher/a

Student Support Officer.

We provide:

Internal counselling by request

Internal academic counselling

Officers to assist you with different enquiries

Referral to an external counsellor (Feesmay apply)

Administration

1. Policies and Procedures: SeeWebsite, Student Handbook

2. Payments and Refunds:

Payment Plans available (approach Student Services).

All payments are to be completed BY THEDUE DATE.

Payment options: CASH, EFTPOS, BANK TRANSFER.

Refund conditions depend on individual circumstances (approachStudent Services).

3. Always inform Student Services of ANY changes in yourcircumstances: contact details, address, issues, etc.

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!NOTE!

ALWAYS ENSURE THAT STUDENT SERVICES HAVE:

- YOUR CURRENT AND ACCURATE ADDRESS

- YOUR CURRENT AND ACCURATE PHONE NUMBER

- YOUR VALID EMAIL ADDRESS (Gmail, Yahoo, Outlook, etc.)

- EMERGENCY CONTACT DETAILS (CURRENT AND ACCURATE)

Your personal details are strictly confidential and will not be shared with anyone.

Complaints and FeedbackFIRST – COMMUNICATEwith the TEACHER.

Then – Student Services (Reception Level 2) .

If you further queries, feel free to have a chatwith our campusmanager.

Complaints Form is to be provided by the Student Services by request.

The form is to be provided to the ELICOS/VET/NAATICoordinator.

If the issue is not resolved, it is to be escalated to highermanagement.

Student Feedback is collectedon a regular basis.

Classes are monitored and observed by Coordinators to ensure qualityeducation and continuous improvement.

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Student Card

A Student Card is your Australian ID.

Student Cards are issued by Student Services on the first day of the course.

Student Cards give students access to special offers, memberships and discounts.

ALWAYS have your Student Card on you.

Lost, stolen or damaged Student Card? Approach Student Services IMMEDIATELY!

Record Keeping and Accessing Records

1. Assessment results can be provided by request (approach StudentServices)

2. Assessment results are STRICTLY confidential: no results for a friend.

3. Assessment submissions, payments, requests for student card, mustbe completed in person by the student and not their authorisedrepresentative.

4. Students receive CERTIFICATE OF COMPLETION after completingthe course.

5. Certificates ARE NOT issued in themiddle of the course.

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Financial Difficulty

As an international student you haveto pay your fees ON TIME.

If you are facing financial difficulties,please speak to a Student SupportOfficer or ask for a meeting with theCEO

This Is Australia!Your needs, rights and responsibilities

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Student Code of Conduct Students must follow the Student Code of Conduct established by Albright Institute:

• Albright Institute is a drug, alcohol, and smoke free zone. All students are prohibited from possession or consumption of all kinds of alcoholic drinks and illegal drugs at all times when on campus

• Students are expected to accept responsibility for the safety of themselves and other students at all times

• Neat, comfortable clothing is generally considered appropriate. Maintenance of personal hygiene is required

• Students are expected to be environmentally responsible by respecting Albright’s facilities and resources

• Albright students are required to be academically compliant with all their course and visa requirements, including maintaining satisfactory course progress and attendance

• Bullying, harassment, vulgar language, verbal and physical abuse, disrespectful and inappropriate behavior will not be tolerated

For more information, please refer to Albright’s Student Handbook

Student Visa Requirements

1. 20 hours of study perweek.

MINIMUM80%attendance!

ALWAYS provide a medical certificate OR

evidence of compelling circumstances

2. Do not break the law!

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Working in Australia

You cannotwork more than 20 hours perweek!

In Australia youMUST pay taxes.

Australian Taxation Office https://www.ato.gov.au/

Tax File Number (No TFN = Nowork)

Minimumwage$18.30 per hour

Working cash-in-hand is ILLEGAL

https://www.fairwork.gov.au/ - know your rights

http://www.ombudsman.gov.au/about/overseas-students - get help

http://www.cisa.edu.au/ - get help

Living in Australia

Banking:ANZ https://www.anz.com.au/personal/Commonwealth https://www.commbank.com.au/NABhttps://www.nab.com.au/Bank ofMelbourne https://www.bankofmelbourne.com.au/

-To open an account you'll need your confirmation of enrolment (CoE), passport,Letter of Offer and photo identification.

InternationalMoney Transfers: https://transferwise.com/au/

Australia Post: send or receivemail https://auspost.com.au/

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Living in AustraliaAccommodation:www.realestate.com.auhttps://flatmates.com.au/melbourne

Electricity and Gas:AGLSIMPLY ENERGYWater: ( check your area)

Internet andmobile:www.aldimobile.comwww.optus.com.auwww.vodafone.com.au

Living in Australia

Overseas Student Health Cover (OSHC)https://www.allianz.com.au/Private hospital coverAmbulanceVisits to a doctorHave your Allianz OSHC card on you 24/7!

No Allianz – AUD 500-700 for Ambulance

Find a GP: https://healthengine.com.au/find/bulk-billing-gp/VIC/Find a doctor after hours: : National Home Doctor Service - 13 74 25

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Living in Australia

Travel/Things to doMundo Lingo Meetup https://www.meetup.com/en-AU/Mundo-Lingo-Melbourne/

Newbies International Meetup https://www.meetup.com/en-AU/newbiesinternational/

Fun Addicts – Tours https://www.thefunaddicts.com.au/

Jet Sports - https://www.jetsport.com.au/

Visit Victoria http://www.visitvictoria.com/Things-to-do/Tours

Essential LinksStudy in Australia - https://www.studyinaustralia.gov.au/Study Melbourne - https://www.studymelbourne.vic.gov.au/Student Ombudsman - http://www.ombudsman.gov.au/making-a-complaint/overseas-studentsEssential Tips - https://www.studymelbourne.vic.gov.au/getting-around-melbourne-victoriaLifeline https://www.lifeline.org.au/ 13 11 14Reporting child abuse https://services.dhhs.vic.gov.au/reporting-child-abuseReporting family violence http://www.dvrcv.org.au/Drug and alcohol counselling http://www.directline.org.au/Buy a car https://www.carsales.com.au/Rent a car https://www.budget.com.au/Apply for an Australian driving license https://www.vicroads.vic.gov.au/

In case of emergency, call 000! If in danger, ALWAYS approach the nearest Police Officer.

They are here to help!

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Let’s Make It Happen!What to know as a student

Students Are Entitled To

- Quality education

- Support and assistance

- Appeals Process (for Assessment results)

- counselling

- Unbiased and objective assessment of their progress

- Feedback and advice regarding course progress and further studies

- Advice regarding self-study

- Compassionate and understanding attitude

- Engaging and vibrant learning environment

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Students Must

- Attend aminimumof 80% of classes

- Satisfy all student visa requirements

- Satisfy all course requirements (course progress/ attendance)

- Pay all the fees and costs in time

- Complete homework and assessments

- Engage in classroom activities

- Adhere to student code of conduct

- Be respectful and culture-sensitive

- Bring in own Electronic device (laptop/tablet/ iPad)

While Studying In Australia, DO NOT

- Cheat

- Pick a fight with other people

- Be disrespectful or insensitive

- Produce fraudulent or bogus documentation/evidence

- Initiate physical contact without other person’s consent

- Support or engage in any acts of discrimination, unlawful conduct, or violence

- Breach the conditions of your visa

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While studying in Australia, PLEASE

- Study hard!

- Come to classes!

- Make new friends!

- Speak English!

- Be happy!

- Drink and Eat! That’s Melbourne!

- ENJOY!

- Check-in at Albright online using our hashtag #iamalbright

Course Pre-requisites

VET Courses and ELICOS Academic Courses have Language, Literacyand Numeracy requirements.

Consult Student Services prior to enrolment.

Course Requirements not satisfied = no enrolment.

EXAMPLE:

To enrol in: EAP (English for Academic Purposes):

You need: CEFR B2/Upper-Intermediate/IELTS5.5-6.0

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Academic Staff Responsibilities

- Provide quality education

- Provide support and assistance

- Provide proper classroommanagement

- Advise students on their academic performance

- Objectively assess students’ skills and progress

- Approach higher management to resolve issueswhen necessary

- Provide feedback to students and give recommendations regardingself-study

- Ensure that the learning environment is engaging and vibrant

ELICOSEnglish Language Intensive Courses for Overseas Students

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What you should do?

1. Study Hard!

2. Attend classes!• 90% - First Attendance Warning Letter

• 85% - Second Attendance Warning Letter

• 79% or lower - INTENTION TO REPORT letter.

3. Engage, learn, have fun, and make friends!

4. Prepare for tests, and enhance your skills more and more!

General English CRICOS: 096826G

General English course is 72weeks in total

This course has 6 levels:

Elementary

Pre-Intermediate

Intermediate

Upper-Intermediate

12weeks each level.

NO entry pre-requisites.

5 sessions perweek, 4 hours each session.

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Tests and Exams – General English

Obligatory Progress Test: Every 6weeks

Four essential macro-skills: Reading,Writing, Listening, Speaking.

Minimumof (A, B, B, C) IN FOURMACRO-SKILLS +

Good attendance +

Classroom participation +

Homework completion +

4weeks of study in the same level =

PROMOTION to a higher level.

Promotions - General English

(Example)Pre-Intermediate Student:A, A, B, B + 96% Attendance + 8/10 Classroom Participation + 9/10Homework completion = Promotion to INTERMEDIATE(Student receives feedback on the first working day of the followingweek, then moves to the new class and receives resources for the newlevel – Student Book andWorkbook)

Student Progress Report is issued after completion of every ProgressTest.End-of-Course Report + Certificate of Completion are issued aftercourse completion.

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General English Holiday Breaks

A holiday MUSTbe included in your Confirmation of Enrolment (CoE).

Study breaks must start on a Monday or the first day of the week if Monday is a public holiday and end on a Friday.

Students must inform the student administration officers of their intention to take holidays no later than Wednesday of the week prior to start of their study break by filling the “STD-FORM07 GE Study Break Request Form”

http://www.albrightinstitute.edu.au/wp-content/uploads/2018/06/STD-FORM07-GE-Study-Break-Request-Form.pdf

General English: Change of Timetable (Batch)

Students must inform the student administration officers of their intention to Change class timetable no later than Wednesday of the week prior to start of their new timetable by filling the “STD-FORM09 GE Change of Class Request form”

http://www.albrightinstitute.edu.au/wp-content/uploads/2018/06/STD-FORM09-Change-of-Class-Request-Form.pdf

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IELTS: International English Language Testing System CRICOS: 096827G

Foundation andAdvanced (weekly intake) Entry pre-requisites:

• IELTS Foundation: CEFR B1, Intermediate, IELTS 5.0

• IELTS Advanced: CEFR B2, Upper-Intermediate/Advanced, IELTS 6.0

20 hours perweek: 5 sessions, 4 hours each session.

WeeklyMock Tests.

Certificate of Completion is issued after course completion.

Pearson Test of English (PTE) Academic CRICOS: 096829E

1 level - 12weeks ( consecutive, no breaks)

Entry pre-requisites: CEFR B2, Upper-Intermediate/Advanced, IELTSoverall 6.0

20 hours perweek: 5 sessions, 4 hours each session.

Weekly computer-basedMock Tests.

Certificate of Completion is issued after course completion.

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EAP (English for Academic Purposes) CRICOS: 096828F

12weeks ( consecutive, no breaks)

Entry pre-requisites: CEFR B2, Upper-Intermediate/Advanced, IELTS overall 6.0

20 hours per week: 5 sessions, 4 hours eachsession.

Weekly Assessments.

Progress Report is provided every 6weeks.

Certificate of Completion is issued aftercourse completion.

ELICOS Course Outline

- Students attend the Orientation and complete the Placement Test- Placement Tests are marked by the ELICOS Coordinator- Students receive a notification confirming their level of enrolment, timetable, classroom number, and Teacher’s name

- Students come in as per their timetable* - Students are to attend minimum 80% of their classes - Students are to follow their Teacher’s instructions, engage in classroom activities and complete their assessments by themselves. Plagiarism will be penalised.

*Timetables can be also provided by Teachers/Coordinators/Student Services by request

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VETVocational Education and Training

What can you study at Albright?

BSB42415 Certificate IV in Marketing and Communication

BSB50215 Diploma of Business

BSB51415 Diploma of Project Management

BSB51918 Diploma of Leadership and Management

BSB52415 Diploma of Marketing and Communication

PSP50916 Diploma of Interpreting (LOTE-English)

BSB61015 Advanced Diploma of Leadership and Management

BSB61218 Advanced Diploma of Program Management

PSP60816 Advanced Diploma of Translating

BSB80615 Graduate Diploma of Management (Learning)

Certificate

& DIPLOMA

ADVANCED

DIPLOMA

GRADUATE

DIPLOMA

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Albright Institute monitors and REPORTS your Course Progress!

This means:

• You must pass a minimum of 51% of the units in each study period.

• You must satisfy Albright Institute’s attendance requirements to beeligible to receive assessments.

• If you fail to pass a minimum of 51%, you will receive the First CourseProgress Warning letter and an intervention process will start to help youget on top of your studies.

Course Progress for VET Students

• If you fail to pass a minimum of 51% of the units in two consecutive studyperiods, Albright Institute will report you based on lack of course progress.This may affect your visa.

• You will have access to all the support you need, including resources andtrainers to help you progress.

• If you feel like you are struggling, please SPEAK TO YOUR TRAINER!

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Attendance for VET Students

Albright Institute monitors your Attendance!

• All international students have to attend a minimum of 80% of their scheduled classes!

• Your classes are 16 hours (2 days) of face to face sessions and 4 hours of self-directed learning, 20 hours in total.

• For more information, please refer to Albright’s “Student Attendance Policy” at www.albrightinstitute.edu.au

Units and Assessments

Each course has a set of units that you need tocomplete. The number of the units varies based onthe course.

Each unit has a separate assessment. Eachassessment consists of 1 or more tasks, projects,written questions, etc.

To successfully pass a unit, you must complete ALLTHE ASSESSMENT TASKS with a COMPETENTresult.

To successfully complete the course and receiveyour certificate, you MUST COMPLETE ALL OFTHEUNITSwith COMPETENT results.

Fore more information, please refer to Albright Institute’s “Assessment Policy” accessible via www.albrightinstitute.edu.au

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Unit and Assessment Dates

During orientation OR on the first day of your class, you will receive your STUDY PLAN! A study plan has information about;

The units included in your courseThe start date and end date of each unitThe assessment due datesThe holiday period and term breaks

Speak to your trainer if you have any questions

Certification

If you successfully complete your course with COMPETENT RESULTS IN ALL UNITS, you will receive a certificate.

If you do not complete all the units of the course, you will receive a Statement Of Attainment

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We Support You!

If you:

Are struggling with your studies

Think the course is not what you were looking for

Have language and literacy problems

Require extra academic support

Are facing any non-academic issues (financial or personal) which are affecting your studies

Albright will do the best to help you overcome these issues by:

counselling and coaching arranging for extra classes

academic support extra resources and activities

external referrals (may include a fee).

SPEAK TO

YOUR

TRAINER

OR

STUDENT

SUPPORT

OFFICER.

Feedback

Your thoughts and feedback will help us grow and be the best all the time!

Please feel free to give us feedback about :• Your course and resources

• The academic staff

• The college staff

• Facilities

• Resources

• Your agent

You can speak to one of the staff, or fill the student feedback form available at reception!

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Questions and Enquiries?

If you have a question or enquiry about a VET course, please speak

to the Course Coordinator!

Skills StudioExtra classes and extracurricular activities for ALL STUDENTS

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FREE Extra Classes for ALL Albright StudentsMonday to Friday 2pm-3pm

PronunciationPronunciationPronunciationPronunciation:::: Improve your articulation andintonation

SurvivalSurvivalSurvivalSurvival EnglishEnglishEnglishEnglish:::: Handle everyday conversationseasily

CreativeCreativeCreativeCreative WritingWritingWritingWriting:::: Write short stories, articles andpoetry

PublicPublicPublicPublic SpeakingSpeakingSpeakingSpeaking:::: Overcome the language barrier andtalk in front of an audience

SingingSingingSingingSinging &&&& DramaDramaDramaDrama:::: Discover your creative side

JobJobJobJob----ReadyReadyReadyReady CourseCourseCourseCourse:::: Write a CV, a Cover Letter, andprepare for a job interview.

ClassClassClassClass,,,, CourseCourseCourseCourse andandandand SchoolSchoolSchoolSchool Excursions!Excursions!Excursions!Excursions! (See Infoboard)

Our Social Media!Find us! Follow us!

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Find and Follow!

Facebook

https://www.facebook.com/ALBRIGHTINST/

Instagram

Albrightinst

DO YOU HAVE ANY QUESTIONS?

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VET TIMETABLEBSB42415 Certificate IV in Marketing and Communication – Thursday & Friday, 9:00am- 5:30pm

BSB50215 Diploma of Business –Monday & Tuesday, 9:00am- 5:30pm

BSB51415 Diploma of Project Management – Tuesday & Wednesday , 9:00am- 5:30pm or Saturday 10:00am – 2:00pm

BSB51918 Diploma of Leadership and Management - Thursday and & Friday, 9:00am- 5:30pm or Saturday 2:00pm to 6:00pm

BSB52415 Diploma of Marketing and Communication - NA

PSP50916 Diploma of Interpreting (LOTE-English)

Mandarin: Thursday & Saturday 9:00am- 5:30pm

Spanish: Monday & Tuesday 9:00am- 5:30pm

Portuguese: Wednesday& Thursday, 9:00am- 5:30pm

BSB61015 Advanced Diploma of Leadership and Management- Wednesday & Friday, 9:00am- 5:30pm or Sunday, 2:00pm to 6:00pm

BSB61218 Advanced Diploma of Program Management – NA

PSP60816 Advanced Diploma of Translating

Mandarin: Tuesday & Wednesday, 9:00am- 5:30pm

Spanish: Monday & Tuesday, 9:00am- 5:30pm

BSB80615 Graduate Diploma of Management (Learning) –Wednesday & Thursday, 9:00am- 5:30pm or Sunday 10:00am to 2:00pm