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This is to certify that the Information Technology Service Management System Of DNM At Penthouse Suite, Block C, Cashel Business Centre, Cashel Road, Dublin 12 Has been assessed by Certification Europe and deemed to comply with the requirements of ISO 20000-1:2011 This certificate is valid for the activities specified below: The Service Management System supporting the provision of IT Services to external customers by the DNM Managed Services Team based at Block C, Cashel Business Centre, Cashel Road, Dublin 12 and in accordance with their Published Service Catalogue. Certification of Registration remains the property of Certification Europe Ltd. The validity of this Certificate is maintained on the condition that the Management System is assessed through an on-going surveillance programme and continues to adequately meet the requirements of the standard. To verify this certificate validity please contact us at [email protected] Date of Initial Certification: 17 th June 2015 This Certificate is valid until: 20 th April 2021 Chief Executive: Michael Brophy Chairman: Padraic A. White Signature: Signature: Client Registration No.: 2015/2104 Certificate Reference No.: A/3 Date of certificate issue: 20 th April 2018 Certification Europe Ltd Block 20A Beckett Way, Park West Business Park, Dublin 12, Ireland

DNM ISO 20000-1:2011...ISO 20000-1:2011 This certificate is valid for the activities specified below: The Service Management System supporting the provision of IT Services to external

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This is to certify that the

Information Technology ServiceManagement System

Of

DNMAt

Penthouse Suite, Block C, Cashel Business Centre, Cashel Road, Dublin 12

Has been assessed by Certification Europe and deemed to comply with the requirements of

ISO 20000-1:2011This certificate is valid for the activities specified below:

The Service Management System supporting the provision of IT Services to external

customers by the DNM Managed Services Team based at Block C, Cashel Business Centre,Cashel Road, Dublin 12 and in accordance with their Published Service Catalogue.

Certification of Registration remains the property of Certification Europe Ltd.The validity of this Certificate is maintained on the condition that the Management System is assessed through an

on-going surveillance programme and continues to adequately meet the requirements of the standard.To verify this certificate validity please contact us at [email protected]

Date of Initial Certification: 17th June 2015 This Certificate is valid until: 20th April 2021

Chief Executive: Michael Brophy

Chairman: Padraic A. White

Signature:

Signature:

Client Registration No.: 2015/2104Certificate Reference No.: A/3

Date of certificate issue: 20th

April 2018

Certification Europe Ltd Block 20A Beckett Way, Park West Business Park, Dublin 12, Ireland