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National e-Governance Plan (NeGP)
• Objectives
– Holistic view (Center, States, Local Bodies)– Avoid Duplication of efforts– Build solutions that are scalable, easily replicable,
technology neutral– Integrated citizen services
How to achieve
Standards, Best Practices, Guidelines, and Frameworks
Open Standards• GOI has decided to use Open Standards in e-Governance implementations
• An open standard is a standard– Whose specifications are publicly available & not owned by a single agency eg: HTML,
PNG
– Developed collaboratively
– Followed universally
– has various rights to use associated with it
• Principles of Open Standards are the same across various international organizations and countries, some of the critical issues w.r.t licensing, support for multiple standards etc. differ based on the National interest and requirement.
• GOI has prepared a Policy on Open Standards which will be notified shortly This will provide a framework for the selection of Standards to facilitate interoperable systems
Institutional Mechanism
Standards Formulation
eGD(STQC)
STQC
Sub working Groups for Procedures/ Guidelines
Task Gr. / Study Gr. in specific areas
ExpertCommittees Members drawn from DIT, NIC, STQC, CDAC, other relevant Govt. departments, subject experts fromAcademia, etc.
Working Groups
Members drawn from DIT, NIC, STQC, BIS, CDAC, other relevant Govt. departments, subject experts from Industry, Academia etc.
Specialist Committees Members drawn from:DIT, NIC, STQC, other relevant Govt. departments, subject experts from, Academia etc.
OTC(NIC) eGSD(NIC) eGD(DIT)
Apex BodyMembers from STQC,NIC,NASCOM,BIS,CDAC, Planning Commission, MAIT, Min of law etc.
NIC DIT
Release and Maintenance of Standards & for Security & EA
6
Present Areas of Standardization
Status
Metadata and Data Standards (Person Identification, Land Region Codification )
Completed & notified.Phase II under progress
Language Technology Standards (e-gov applications in multiple languages)
Encoding (Unicode 5.1.0), Font (ISO/IEC14496-22) published, Keyboard layout standard in progress
Digital Signature DSC Guidelines published by CCA . XML signature expert committee to submit report by Nov 2010
Biometrics - Facial image, fingerprint and minutiae Standards - Iris specifications
Standards Approved in principle by Apex Body on 23rd
Sep’ 10. Will be notified after the decision on inclusion of JPEG 2000/PNG for storageDraft Iris Image specs also approved on 23 Sep’ 10
Technology Standards (Presentation, access, integration, network, archival, processing, image, video etc )
Interim Interoperability Framework report under preparation. To be published in November, 2010
E-Forms In progress , industry preparedness being evaluated
Enterprise Architecture Under preparation
Network and Information Security(secure e-Governance systems)
7 guidelines (ISO 27001 ) published 2 in pipeline
Quality Assurance (quality systems) QAF & CARE guidelines published. Other guidelines under preparation
EForms and Service Deliverythrough
State Portal & SSDG
Objectives• Leverage the existing infrastructure (SDCs, SWAN and
CSCs)
• Facilitate submission of electronic forms by citizens even if the backend is not computerized
• To lay down a standards based architecture that will facilitate
– Integration and data sharing across databases and applications
– assured electronic delivery, acknowledgement & status tracking of e-Form application
– Automatic routing to the destination offices9
What does SSDG offer?
• Legacy systems join the SOA with minimal effort.• Gateway separates/decouples/shields the backend
from the frontend– Security – authentication and Authorization (Who ?
Which services)– Joined up & Integrated services – Value added services by private players eg. US– Verification services invoked from front end => reduced
overload on the backend– Works as a catalyst in ensuring adherence to Standards.– Each department service to manage one interface for ‘n’
clients.
• Scalable architecture– different workflows• Transaction logging/audit logging
Other Benefits
• State data asset - ideal scenario applications without attachments
• Service directory – NSD – access services of the constellation
Service provided by SSDG (UP) can be used by Service access provider(portal) registered with SSDG(Kerala)
• Being leveraged in eforms project
– Today one backend application – future ‘n’ applications without any change in front end
Slide 12
Stakeholders Involved in the Implementation
S.No
.
Stakeholder Responsibilities
1. DIT, GoI Overall execution of the Project including central empanelment of Consultants & Implementing Agencies
2 States Overall responsibility for the smooth implementation of the project
3. NIC NIC to provide the State Portal Framework (SPF), Website Guidelines and technical advice/consultation to the Implementation Agency for the development of State portal in accordance with SPF, integration of Content & exchange of Services between State portal, India Portal & other websites of State Government.
4. CDAC CDAC shall provide the technical assistance to the Implementation Agency for the SSDG implementation, NSD & NSDG Integration and Connector Interface with State Portal & Backend of electronic form Application
5. STQC Certification of the Portal including application and electronic forms and State Service Delivery
Gateway
6. Implementati
on AgencyThe Implementing Agency identified by the State government will be responsible for the effectivedevelopment and operations
2 Consultant The Consulting agency will be responsible for the initiation, planning, business process reengineering, creation of tender document, bid process management and implementation
support to the State Department for successful execution of the project. 7. CSP Providing To content support for the Portal.
Project Components
Project Components
State Portal & Application
SSDGGap
InfrastructureTraining & Manpower for SSDG,
State Portal & Gap
Infrastructure
Compliance (STQC)
13
Current Status
• DPRs approved: 30 States/UTs
• Consultants Selected: 30 States/UTs
• Request for Proposals (RFP) prepared: 26 States/UTs
• RFPs Published & IA selected: 13 States/UTs
Expected date of delivery of services March 2011 onwards
14
Status-SP, SSDG and EFormsSr No State Status
1. UP NIC is the Implementing Agency &
implementation in process
2. Bihar RFP to be finalized by state
3. Jharkhand RFP to be finalized by state
4. Uttarakhand RFP preparation yet to start
5. Chhattisgarh DPR yet to be received
6. Tripura Bid submission complete, Bid evaluation in
process
7. Sikkim RFP to be finalized by state
8. Himachal Pradesh Bid submission complete, Bid evaluation in
process
9. Haryana RFP to be finalized by state and release
10. Orissa RFP preparation yet to start
Joined up & Integrated service
Interoperability Area Specification
Document type for Hypertext Web
Content
HTML 4.01
XHTML 1.0
Document file type for content
publishing
Style Sheets CSS2
Extensible Style Sheets XSL v1.0
Document Type for Editable
documents (with formatting)
ODF , Open XML
Graphics – Raster (Lossy
Compression)
JPEG/JPEG2000
Graphics – Raster (Lossless
Compression)
PNG
Moving Image MPEG-1 / 2 *
Animation GIF *
Character Set and Encoding for Web
Content
UTF-8
Documents storage/archival
(editable & Non-editable documents)
PDF/A *
Compressed files GZIP, BZIP2
Relational Database Access SQL
Technology Standards on Interoperability – Sample 1
Interoperability
Area
Specification
Web services
description
language
WSDL 1.1 2.0
Web service
request delivery
SOAP 1.2
Web service
request registry
UDDI 3.0.1
Interoperability Area Specification
Data Schema Definition XML Schema
Data Transformation for
Presentation
XSL 1.0 6
XSL 1.1
Data Transformation for
conversion from XML
schema format to another
format
XSLT 2.0
E-Forms
Separate Category
XFORMS with
XHTML, XML.
18
33 Generic Data Elements identified
Common
Generic data
elements(08)
Generic data elements for Person ID
(17 elements)
Generic data
elements for Land
Region
Codification(08)
Date Person ID Visual identification marks
National Land Region Code
for Country /state / district /
sub district/ urban locality
(town) / rural locality ( village)
Amount
Name of a Person
-Short name in English / local
language
-Full name in English / local
language
Specimen Signature / thumb
impression image
Name of Land region
(country/state/ district/ sub
district/urban locality (town)/
rural locality (village)
Measurement Gender Identification code Appellation code
Address type
Language code Current marital status Religion code
Premise Identifier House no,
building name/no, plot no,
stairwell/ lift no)
Telephone no
Education attained code
Occupation Type code
Sub locality Identifier
Level3: block no/ name
Level2:street no/ name
Level1:Area no/ name, suburb
Financial yearFinger Print Image of a person
Date type
Elements of Postal service(
PIN, Postal service type ,Post
office service no, Delivery
post office name , Beat no)
Calendar date Facial Image of a person
Live status Georeferencing ( Phase II)
Version no Relation typeSuffix code
Elements of Police station
Relationship code19
ISF 01 Information Security Assessment Framework
GD 100 Guidelines for Information System Categorization
GD 200 Catalog of Security Controls
GD 201 Baseline Security Control for LOW IMPACT INFORMATION SYSTEMS
GD 202 Baseline Security Control for MEDIUM IMPACT INFORMATION SYSTEMS
GD 203 Baseline Security Control for HIGH IMPACT INFORMATION SYSTEMS
GD 210 Guidelines for Implementation of Security Controls
GD 220 Guidelines for Assessment of Effectiveness of Security Controls
GD 300 Guidelines for Information Security Risk Assessment and Management
eGovernance Security Guidelines (eSAFE) - status
Completed
In progress – expected date of completion October 201020
Quality Assurance Framework• To ensure quality practices in the life cycle of e-
Governance projects, STQC under the Quality & Documentation WG is preparing following documents– Quality Assurance Framework - published
– Conformity Assessment Requirements - published
– User Satisfaction measurement requirements – under progess
– Legal aspects of e-Governance – under progress
– Recommended practices for e-Gov
• Business continuity Planning• Disaster Recovery Planning• E-Governance Project
Management
• State Data center• Request for Proposal• Service Level Agreement
Project implementation steps
1. Scheme Approval
2. Project Proposal by states to DIT and subsequent approval
3. e-Form PoC
4. Empanelment of Consultants
5. Empanelment of Implementing Agencies
6. Selection of Consultants & Preparation of RFP by States
7. Selection of Implementing Agencies
8. Implementation of eForm application by States through IAs
9. Training by CDAC/NIC
10.Compliance Audit by STQC
11.O&M for 3 years
Project Details
• Scheme approved on 16.12.08
• Total outlay: Rs 400 Cr: DIT & State Share (ACA): Rs 200 Cr each
• Centrally Empanelled Consultants:
– E&Y, IL&FS, KPMG, PWC and UTITSL
• Centrally Empanelled Implementing Agency:
– Accenture, HP India, Infosys Technologies ,Wipro and 3i Infotech
– Empanelment process for additional Implementing Agencies is on …
25
26
Sr. No States & United Territories Consultant Proposal Status RFP approval by SPC Publication of the RFP Pre-bid dateLast date of
Submission of RFPExtension on last
date of RFP
1 Andaman & Nicobar E&Y Approved
2 Andhra Pradesh KPMG Approved 12-Aug-10 12-Oct-10 18-Oct-10 26-Oct-10
3 Arunachal Pradesh IL & FS Approved 10-Aug-10 August-10 18-Aug-10 20-Aug-1030-Aug-10 07-Sep-
10
4 Assam KPMG Approved 17-Jul-10
5 Bihar KPMG Approved
6 Chandigarh Not identified. Approved
7 Chhattisgarh UTITSL Not received
8 Dadra & Nagar Haveli Not identified. Not received
9 Daman & Diu Not identified. Not received
10 Delhi IL & FS Approved
11 Goa KPMG Approved 2-Jun-10 30-Jul-10 20-Aug-10 3-Sep-10 14-Sep-10
12 Gujarat PWC Approved
13 Haryana KPMG Approved
14 Himachal Pradesh KPMG Approved 17-Mar-10 August-10 13-Aug-10 1-Sep-10
15 Jammu & Kashmir IL & FS Approved 29-Apr-10 Nomination
16 Jharkhand E&Y Approved
17 Karnataka PWC Approved
18 Kerala E&Y Approved
19 Lakshadweep Not identified. Not received
20 Madhya Pradesh PWC Approved
21 Maharashtra IL & FS Approved
22 Manipur PWC Approved 9-Jul-10 29-Sep-10 18-Oct-10 30-Oct-10
23 Meghalaya IL & FS Approved 17-Mar-10 22-Jul-10 6-Aug-10 20-Aug-1031-Aug-10 08-Sep-10 13-Sep-10
24 Mizoram UTITSL Approved
25 Nagaland PWC Approved 27-Mar-10 30-Mar-10 28-Apr-10 13-May-10 8-Jun-10
26 Orissa E&Y Approved
27 Puducherry PWC Approved 16-Jun-10 09-Jul-10 21-Jul-10 30-Jul-10 17-Aug-10
28 Punjab KPMG Approved
29 Rajasthan KPMG Approved 27-Jul-10 12-Aug-10 19-Aug-10 21-Sep-1027-09-2010 18-Oct-10
30 Sikkim UTITSL Approved 28-May-10
31 Tamil Nadu IL & FS Approved 15-Apr-10 07-May-10 18-May-10 21-May-10 14-Jun-10
32 Tripura IL & FS Approved 25-Aug-10 13-Sep-10 25-Sep-10
33 Uttar Pradesh IL & FS Approved 5-May-10 Nomination
34 Uttarakhand PWC Approved
35 West Bengal PWC Approved
