disrtibution ppt

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    DistributionDistribution

    BY:BY:--AshishAshish kumarkumar lambalamba

    MBAMBA

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    IntroductionIntroduction

    Marketing channels are sets ofMarketing channels are sets of

    interdependent organizationsinterdependent organizationsinvolved in the process of making ainvolved in the process of making aproduct or service available for useproduct or service available for useor consumptionor consumption

    Philip KotlerPhilip Kotler

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    Distribution ChannelDistribution Channel

    What is a Distribution Channel?What is a Distribution Channel?

    A set of organizations (intermediaries) involved inA set of organizations (intermediaries) involved in

    the process ofthe process of making a product or servicemaking a product or service

    availableavailable for use or consumption by the consumerfor use or consumption by the consumer

    or business user.or business user.

    Used to move the customer towards the productUsed to move the customer towards the product

    Selling through wholesalers and retailers usually isSelling through wholesalers and retailers usually is

    much more efficient and cost effective than directmuch more efficient and cost effective than direct

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    Nature and Importance ofNature and Importance of

    Distribution ChannelsDistribution Channels Distribution channels is the circulatory system of aDistribution channels is the circulatory system of a

    hospitality company.hospitality company.

    Competition, a global marketplace, electronicCompetition, a global marketplace, electronic

    distribution techniques have increased thedistribution techniques have increased the

    importance of distribution.importance of distribution.

    In the global economic market, companies shouldIn the global economic market, companies shouldcreate innovative ways to approach to new andcreate innovative ways to approach to new and

    existing marketsexisting markets

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    Information

    Information

    Promotion

    Promotion

    Contact

    Contact

    Matching

    Matching

    Negotiation

    Negotiation

    Physical

    Physical

    Gathering and distributing marketing research aboutthe environment

    Gathering and distributing marketing research aboutthe environment

    Developing and spreading persuasive communicationsabout an offer

    Developing and spreading persuasive communicationsabout an offer

    Finding and communicating with prospective buyers

    Finding and communicating with prospective buyers

    Shaping and fitting the offer to the buyers need

    Shaping and fitting the offer to the buyers need

    Agreeing on price and terms of the offer so ownershipor possession can be transferred

    Agreeing on price and terms of the offer so ownershipor possession can be transferred

    Distribution: transporting and storing goods

    Distribution: transporting and storing goods

    Financing

    Financing Acquiring and using funds to cover the costs ofchannel work

    Acquiring and using funds to cover the costs ofchannel work

    Distribution Key FunctionsChannel

    Risk Taking

    Risk Taking Assuming financial risks such as the inability to sellinventory at full margin

    Assuming financial risks such as the inability to sellinventory at full margin

    Distribution Channel Functions

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    Wholesaler

    Wholesaler Jobber

    Jobber Retailer

    Retailer Consumer

    Consumerp p p p

    Consumer

    Consumer

    Retailer

    Retailer Consumer

    Consumerp

    Producer

    Producer

    0-level channel

    Wholesaler

    Wholesaler Retailer

    Retailer Consumer

    Consumerp pProducer

    Producer

    2-level channel

    Producer

    Producer

    3-level channel

    1-level channel

    Producer

    Producer

    Channel Level - E

    ach L

    ayer of M

    arketing

    Intermedi

    aries th

    at Perform Some Work inBringing the Product and its Ownership Closer to the Final Buyer.

    Number of Channel Levels

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    Basic Channels ofBasic Channels of

    DistributionDistributionManufacturers/products

    Agents/brokers

    Wholesalers/distributors

    RetailersRetailers

    Consumers and organizational end users

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    Distribution ObjectivesDistribution Objectives

    Minimize total distribution costs for aMinimize total distribution costs for agiven service outputgiven service output

    Determine the target segments and theDetermine the target segments and thebest channels for each segmentbest channels for each segment

    Objectives may vary with productObjectives may vary with productcharacteristicscharacteristics e.g. perishables, bulky products, non-standard

    items, products requiring installation &maintenance

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    Transaction Cost byTransaction Cost by

    ChannelsChannelsAs the valueAs the value--added increases, the cost ofadded increases, the cost of

    transaction also increasestransaction also increases

    Direct marketing channelsDirect marketing channelslow valuelow value--added;added;low cost of transactions e.g. elow cost of transactions e.g. e--commerce,commerce,telemarketingtelemarketing

    Indirect marketingIndirect marketing channelschannelsmedium valuemedium value--

    added; medium cost of transactionsadded; medium cost of transactions e.g. retaile.g. retailstores, distributorsstores, distributors

    Direct sales channelshigh valuehigh value--added; highadded; highcost of transactions e.g. own sales forcecost of transactions e.g. own sales force

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    Competitive Advantage ofCompetitive Advantage of

    ChannelsChannels Traditional means of achieving competitiveTraditional means of achieving competitive

    advantage is through products but can beadvantage is through products but can be

    easily copiedeasily copied LowLow--cost as a competitive advantagecost as a competitive advantage

    Also suffer from sustainabilityAlso suffer from sustainability

    Brands as competitive advantageBrands as competitive advantage

    Only if you are a strong brandOnly if you are a strong brand Marketers are turning more and more toMarketers are turning more and more to

    channels as a competitive advantage e.g. Dellchannels as a competitive advantage e.g. DellComputerComputer

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    DistributionDistribution--Scope StrategiesScope Strategies Exclusive DistributionExclusive Distribution

    Limiting the distribution to only oneLimiting the distribution to only one

    intermediary in the territoryintermediary in the territory Intensive distributionIntensive distribution

    Distribute from as many outlets asDistribute from as many outlets aspossible to provide locationpossible to provide location

    convenienceconvenience Selective distributionSelective distribution

    Appoint several but not all retailersAppoint several but not all retailers

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    Exclusive Distribution:Exclusive Distribution:

    AdvantagesAdvantages

    Maximize control over service level/outputMaximize control over service level/output

    Enhance products image & allow higherEnhance products image & allow highermarkupsmarkups

    Promotes dealers loyalty, betterPromotes dealers loyalty, betterforecasting, better inventory andforecasting, better inventory and

    merchandising controlmerchandising control Restricts resellers from carryingRestricts resellers from carrying

    competing brandscompeting brands

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    Example of IntensiveExample of Intensive

    DistributionDistribution

    NewspapersNewspapers

    Most fast moving consumer goods youMost fast moving consumer goods yousee in the newsstandsee in the newsstand

    Photo processing shopsPhoto processing shops

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    Advantages:Advantages:

    Increased sales, wider customerIncreased sales, wider customerrecognition, and impulse buyingrecognition, and impulse buying

    Disadvantages:Disadvantages:

    Characteristically low price and lowCharacteristically low price and low--marginmargin

    products that require a fast turnoverproducts that require a fast turnoverDifficult to control large number ofDifficult to control large number of

    retailersretailers

    Intensive DistributionIntensive Distribution

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    Selective DistributionSelective Distribution

    Advantages:Advantages:

    Better market coverage than exclusiveBetter market coverage than exclusive

    distributiondistributionMore control and less cost than intensiveMore control and less cost than intensive

    distributiondistribution

    Concentrate effort on few productive outletsConcentrate effort on few productive outlets

    Selected firms capable of carrying full productSelected firms capable of carrying full productline and provide the required serviceline and provide the required service

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    The Future: MThe Future: M--CommerceCommerce Mobile commerce is going to be the nextMobile commerce is going to be the next

    revenue stream once the killer mobilerevenue stream once the killer mobile--application isapplication is rolledrolled outout

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    Thank youThank you

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