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Understand the role and importance of logistics in private and public organizations.Discuss the impact of logistics on the economy and how effective logistics management contributes to the vitality of the economy.Understand the value-added roles of logistics on both the macro and micro level.Explain logistics systems from several perspectives
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7/17/2019 Dimensions of Logistics
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Chapter 2 Management of Business Logistics, 7thEd.
2
Learning Objectives - After
reading this chapter, you should be able to
do the folloing:
!nderstand the role and importance oflogistics in private and public organi"ations#
Discuss the impact of logistics on theeconomy and ho e$ective logisticsmanagement contributes to the vitality ofthe economy#
!nderstand the value-added roles of
logistics on both the macro and micro level# %&plain logistics systems from severalperspectives#
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Chapter 2 Management of Business Logistics, 7thEd.
3
Learning Objectives !nderstand the relationship beteen
logistics and the other important
functional areas in a company, includingmanufacturing, mar'eting, and (nance#
Discuss the important managementactivities in the logistics function#
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Chapter 2 Management of Business Logistics, 7thEd.
5
Logistics )ro(le:
Jordano Foods *ordano +oods is a major vendor for A
Distribution, and must decide if it ants a
supply chain relationship ith A# *ordano.s C%O put together a study team
to evaluate the impact of adding alogistics systems approach#
As you read this chapter, loo' for ays for *ordano to improve its logistics processesand supply chain relationship ith A#
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Chapter 2 Management of Business Logistics, 7thEd.
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Dimensions of Logistics:
Introduction Logistics has come a long ay since the
/01s#
3he big challenge is to manage the holelogistics system in such a ay that orderful(llment meets or e&ceeds customere&pectations#
+ocus of this chapter is upon the individual(rm.s logistics system but also recogni"ingthat no logistics system operates in a vacuum#
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Chapter 2 Management of Business Logistics, 7thEd.
7
+igure 2-/Contemporary Supply Chain
Pipeline
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Chapter 2 Management of Business Logistics, 7thEd.
8
+igure 2-2: Logistics Costs as a
Percentage of GDP
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Chapter 2 Management of Business Logistics, 7thEd.
Logistics in the %conomy:
A Macro Perspective As indicated in +igure 2-2, logistics costs
as a percentage of 4D) have declinedfrom /1 percent in /05, to under /percent in /000#
%arly to mid-/06s sa the (gure closerto 2 percent#
3his re7ects a serious improvement in thee8ciency of logistics systems# +igure 2-9 shos a further brea'don of
logistics costs for /000#
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Chapter 2 Management of Business Logistics, 7thEd.
!"
+igure 2-9:
otal Logistics Costs !!! "###
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Chapter 2 Management of Business Logistics, 7thEd.
!!
+igure 2-:
Inventory Sales $atio
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics in the %conomy:
A Macro Perspective As indicated in +igure 2-, the +ederal
;eserve measure of inventory to sales
ratios from /00/ to /000 clearlyindicate that companies are gettingbetter at managing inventory#
Companies have been supporting larger
amounts of sales ith decreasingamounts of inventory#
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Chapter 2 Management of Business Logistics, 7thEd.
!3
Logistics in the %conomy:
A Macro Perspective 3he to largest cost categories in logistics
systems are transportation and inventory#
<hile e ill loo' at this in Chapter 0,motor carriers. share of total freighte&penditures is => billion versus =00billion for all other carriers#
3he most fre?uent trade-o$ in logistics isbeteen transportation and inventorycost#
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Chapter 2 Management of Business Logistics, 7thEd.
!4
#hat is Logistics$ @ncreased recognition through nes
media, corporate-oned trailer
promotions, and television @ncreased sensitivity to service ?uality
provided by logistics Logistics de(nitions provided in 3able 2-
/ on the folloing slide#
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Chapter 2 Management of Business Logistics, 7thEd.
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3able 2-/:
Logistics De%nitions
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Chapter 2 Management of Business Logistics, 7thEd.
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#hat is Logistics$ )opular logistics terms:
Logistics anagement
usiness Logistics anagement @ntegrated Logistics anagement aterials anagement )hysical Distribution anagement ar'eting Logistics @ndustrial Logistics Distribution
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Chapter 2 Management of Business Logistics, 7thEd.
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#hat is Logistics$%
&"st Century 'ie( of Logistics
usiness Logistics B supply chain processthat plans, implements, and controls thee8cient, e$ective 7o of goods, services,and related information from the point oforigin to the point of use or consumption inorder to meet customer re?uirements#
ilitary Logistics B design and integration of
all aspects of support for the operationalcapacity of the military forces, and theire?uipment to ensure readiness, reliability,and e8ciency#
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Chapter 2 Management of Business Logistics, 7thEd.
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#hat is Logistics$%
&"st Century 'ie( of Logistics
%vent Logistics B netor' of activities,facilities, and personnel re?uired toorgani"e, schedule, and deploy theresources for an event to ta'e place andto e8ciently ithdra after the event#
ervice Logistics B ac?uisition,scheduling, and management of thefacilitiesassets, personnel, and materialsto support and sustain a serviceoperation or business#
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Chapter 2 Management of Business Logistics, 7thEd.
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#hat is Logistics$%
'alue!Added $ole of Logistics ost commonly referred to in terms of
economic utilities: +orm utility hatE )lace utility hereE 3ime utility henE )ossession utility hyE
Also referred to as the seven ;s --- ;ightproduct, ;ight ?uantity, ;ight condition,;ight place, ;ight time, ;ight customer,and ;ight cost#
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Chapter 2 Management of Business Logistics, 7thEd.
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+igure 2-> Fundamental)tility Creation in the
*conomy
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics in the +irm:he Micro Dimension
Logistics @nterfaces ithOperationsanufacturing
Logistics @nterfaces ith ar'eting Logistics @nterfaces ith Other Areas
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics in the +irm: LogisticsInterfaces (ith +perations
Manufacturing Length of production runs
alance economies of long production
runs against increased costs of highinventories#
easonal demand
Acceptance of seasonalinventory to balancelead production times#
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics in the +irm: LogisticsInterfaces (ith
+perations,Manufacturing upply-side interfaces
toc'ing ade?uate supplies to ensure
uninterrupted production no alogistics function# )rotective pac'aging
)rincipal purpose is to protect theproduct from damage#
+oreign F third party alternatives ome logistics functions are being
outsourced#
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics in the +irm:he Micro Dimension
Logistics @nterfaces ith ar'eting: 3he ar'eting i& B +our )s
)rice )roduct
)romotion
)lace
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics in the +irm:
Price
Carrier pricing
4enerally, since the larger the shipment, thecheaper the transportation rate, shipment si"es
should be tailored to the carrier.s vehiclecapacity here possible#
atching schedules
Guantity discounts should be tied to carrier
?uantity discounts# Holume relationships
Holumes sold ill a$ect inventory re?uirements#
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics in the +irm:Product
Consumer pac'aging 4enerally, since the si"e, shape, eight and
other physical characteristics of the product
impact on its storage, transportation andhandling, the logistics managers should beincluded in any decisions regarding theseproduct traits#
A minor correction in any of the above couldconceivably cost or saveE millions of dollarsin logistical costs#
Logistics costs are not necessarilyparamount, but they need to be considered inthe decision ma'ing process#
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Logistics in the +irm:Promotion
)ush versus pull
3he most important factor is that the logisticsdivision is aare of any changes in demand
patterns so that it can plan for anyconse?uences#
)ull strategies tend to be more erratic#
)ush strategies tend to more predictable#
Channel competition 3he more popular a product, the easier it is to
persuade channel members to promote yourproduct#
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics in the +irm:Place
<holesalers 4enerally, since holesalers are combining
purchases for multiple retailers, the shipment
si"es tend to be larger and the number oftransactions that have to be processed arefeer, ith the result that logistics costs aresmaller#
;etailers <ith the e&ception of very large retailers ho
act more li'e holesalers, smaller sales arethe norm# 3hese generally cost more fortransportation and order processing#
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics @nterfaces ithOther Areas
anufacturing and mar'eting are probably theto most important internal, functionalinterfaces ith logistics#
Other important interfaces no include (nanceand accounting#
Logistics can have a major impact on returnon assets and return on investment#
Logistics costs reported by cost systemsmeasure supply chain trade-o$s andperformance#
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics Activities
3ransportation
torage
)ac'aging aterials handling
Order ful(llment
+orecasting
)roductionplanning
)urchasing Customer service
ite location
Other activities
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Chapter 2 Management of Business Logistics, 7thEd.
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On the Line:oyota Distri-ution
oves more than 5 million parts and accessoriesevery month#
Computer modeling re-designed the 9 year old
distribution netor'# oftare loo'ed (rst at Le&us Division and then
at the entire netor'# ;esulted in to DCs, one in California, another
in Ientuc'y, feeding nine smaller DCs locatedaround the country# 3he ne netor' both improved customer
service and loered costs#
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Chapter 2 Management of Business Logistics, 7thEd.
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Approaches to Analy"ing Logisticsystems: Materials Management v.
Physical Distri-ution +re?uently the movement and storage of ra
materials is far di$erent from the movement andstorage of (nished goods#
+our di$erent classi(cations of logistics systems
alanced system - e#g#, consumer products
Jeavy inbound - e#g#, aircraft, construction
Jeavy outbound - e#g#, chemicals
;everse systems - e#g#, returnable products
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Chapter 2 Management of Business Logistics, 7thEd.
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Approaches to Analy"ingLogistics ystems
Cost Centers 3reating logistics activities as cost centers
ma'es it easier to study cost trade-o$s
beteen the centers# see 3ables 2-2 and 2-9E Kodes versus Lin's
Kodes are spatial points arehouses, plants,etc#E
Lin's are the transportation netor' rail,
motor, air, pipe and aterE# see +igure 2-1E Logistics Channel
3he netor' of intermediaries involved in thelogistics system# see +igures 2-6, 2-5, and 2-0E
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Chapter 2 Management of Business Logistics, 7thEd.
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3able 2-2 Analysis of otal Logistics Cost(ith a Change to /igher Cost Mode ofransport
Cost Centers ;ail otor
3ransportation = 9# = #2
@nventory ># 9#6>
)ac'aging #> 9#2
<arehousing /#> #6>
Cost of Lostales
2# /#
3otal Cost = /># = /9#
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Chapter 2 Management of Business Logistics, 7thEd.
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3able 2-9 Analysis of otal LogisticsCost (ith a Change to More
0arehouses
Cost Centers
ystem / ystem 2
3hree<arehouses
+ive<arehouses
3ransportation = 5>, = >,
@nventory /,>, 2,,
<arehousing 1, /,,
Cost of Lostales
9>, /,
3otal Cost = 9,9, = 9,1,
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Chapter 2 Management of Business Logistics, 7thEd.
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+igure 2-1 1odes and Lin2sin a Logistics System
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Chapter 2 Management of Business Logistics, 7thEd.
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+igure 2-6 A Simple Logistics Channel
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+igure 2-5 A Multi!*chelon Logistics
Channel
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+igure 2-0 A Comple3 Logistics Channel
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics and ystemsAnalysis
Cost )erspective
Ieep in mind that the most e8cient
systems are not alays comprised ofeach system component operating atits loest possible cost#
3he critical concern is to have theentire system operating at its loesttotal cost#
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics and ystemsAnalysis
Level of Optimality
3here are often constraints or'ing
hich result in sub-optimal outcomes# Additionally, logistics systems must
or' in harmony ith mar'eting,(nance, production, etc#--- this may
also result in sub-optimal logisticsperformance#
ee +igure 2-/ on ne&t slide#
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Chapter 2 Management of Business Logistics, 7thEd.
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+igure 2-/ Levels of+ptimality in *conomic
*nvironments
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Chapter 2 Management of Business Logistics, 7thEd.
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3echni?ues of Logistics ystemAnalysis: Short!$un,Static
Analysis
3his techni?ue is illustrated in 3able 2-# Comprised a matri&-li'e table hich
presents each of the logistics and otherrelevant costs for to or more alternativelogistics systems#
3he major donside to the model is that it
presents a solution hich is not necessarilythe correct one at all possible volume levels#
%&amine the data presented in 3able 2-#
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Chapter 2 Management of Business Logistics, 7thEd.
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3able 2- Static Analysis of C 4 5Chemical Company 6789888 pounds
of output:
h i f i i
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Chapter 2 Management of Business Logistics, 7thEd.
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3echni?ues of Logistics ystemAnalysis: Long!$un,Dynamic
Analysis 3his techni?ue is illustrated in +igure 2-//#
Comprised a graph of the (&ed and
variable costs of at least to alternativelogistics systems#
3he graph may have at least oneindi$erence point, but may have multiple
points of indi$erence# %&amine the data presented in +igure 2-
//#
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Chapter 2 Management of Business Logistics, 7thEd.
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+igure 2-//Dynamic Analysis
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Chapter 2 Management of Business Logistics, 7thEd.
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Dynamic Analysis
System 1 3otal Cost M +i&ed Costs N Hariable Costunit & numberof units
y M =2 N #9/>&System 2
3otal Cost M +i&ed Costs N Hariable Costunit & numberof units
y M =5 N #29&Trade-of Point ystem / 3otal Costs M ystem 2 3otal Costs =2 N #9/>& M =5 N #29&
#5>& M =1
x = 70,588 pounds
L i i i h +i F
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Chapter 2 Management of Business Logistics, 7thEd.
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Logistics in the +irm: Factors A;ecting the Cost and
Importance of Logistics Competitive ;elationships
@nventoryorder cycle length B see +igure 2-/2# @nventorylost sales e$ect B see +igure 2-/9# 3ransportationlost sales e$ect - see +igure 2-/#
)roduct ;elationships )roduct dollar valuelogistics costs B see +igure 2-/># <eight densitylogistics costs B see +igure 2-/1# usceptibility to loss F damagelogistics costs B see
+igure 2-/6# patial ;elationships
%&amine +igure 2-/5#
+i 2 /2
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Chapter 2 Management of Business Logistics, 7thEd.
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+igure 2-/2 he $elationship
-et(een $e<uired Inventory and
+rder Cycle Length from a CustomerPerspective
+i 2 /9 h l
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Chapter 2 Management of Business Logistics, 7thEd.
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+igure 2-/9 he General
$elationship of the Cost of Lost Sales
to Inventory Cost
+i 2 /
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Chapter 2 Management of Business Logistics, 7thEd. 5!
+igure 2-/he General $elationship of the Cost
of Lost Sales to ransportation Cost
+i 2 />
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Chapter 2 Management of Business Logistics, 7thEd. 52
+igure 2-/>he General $elationship of Product
Dollar 'alue to 'arious LogisticsCosts
+i 2 /1 h G l
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Chapter 2 Management of Business Logistics, 7thEd. 53
+igure 2-/1 he General
$elationship of Product 0eight
Density to Logistics Costs
+i 2 /6 h G l
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Chapter 2 Management of Business Logistics, 7thEd. 54
+igure 2-/6 he General
$elationship of Product Suscepti-ility
to Loss and Damage to LogisticsCosts
+i 2 /5
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Chapter 2 Management of Business Logistics, 7thEd. 55
+igure 2-/5Logistics and Spatial
$elations
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Chapter 2: ummary and ;evie Guestions
tudents should revie their 'noledge of thechapter by chec'ing out the ummary and
tudy Guestions for Chapter 2#
3his is the last slide forChapter 2
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%nd of Chapter 2 lides
Dimensions of Logistics