Designing product strategies of nestle company

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    Nestls approach to packaging design aimsto make its products easier to enjoy

    Jan 20, 2012

    SPECIAL GLOVES: Jacky Nordsvan, packagingspecialist at Nestl Australia, left, and Fergal Barry, of Arthritis Australia, right, simulate how arthritis restrictsmovement and strength.

    Nestl is adapting the packaging of some of its products to ensure consumers of all ages can usethem without difficulty.

    One approach, established by the University of Cambridge in the United Kingdom, is called'Inclusive Design' .

    Nestl is the first food and beverage company to adopt this method following its partnership withthe university in 2009.

    Inclusive Design is a process which seeks to develop product design to meet the needs of more people.

    Companies can use a number of specialist Inclusive Design tools to determine how they canmake products easier to use.

    Design philosophy

    Nestl is taking a lead role in the development of this design philosophy, said David Wiggins,Head of Packaging at Nestl UK.

    Inclusive Design allows us to move from good design to great design.

    It is about pioneering design that benefits all our consumers, he added.

    Nestl also aims to make its products safe to use, maintains freshness, provides easy tounderstand instructions and minimises waste.

    http://www.inclusivedesigntoolkit.com/http://www.inclusivedesigntoolkit.com/http://www.inclusivedesigntoolkit.com/
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    Putting the consumer at the centre of packaging development means creating products and packaging that are easy to use regardless of age, disability or physi cal condition, said AnneRoulin, Global Head of Packaging and Design at Nestl.

    Putting the consumer at the centre of packaging development means creating products and packaging that are easy to use regardless of age, disability or physical condition. Anne Roulin,Global Head of Packaging and Design at Nestl

    Special pair of gloves

    In Australia, a special pair of gloves designed by researchers at the Georgia Tech ResearchInstitute in Atlanta in the United States is helping Nestl understand the impact of arthritis.

    Nestl packaging experts used the gloves on five of the company s most popular products tosimulate the way the debilitating disease restricts an arthritis sufferer s movement and strength.

    As a result, Nestl launched an Accessibility Benchmarking Scale last year with ArthritisAustralia .

    The scale allows packaging designers to predict how many people can use their packaging.

    Consumers want packaging that is easy to open and products that are easy to use, said FergalBarry, Arthritis Australia s Strategic Partnerships Manager.

    But the challenge for manufacturers up to now has been to determine how well their packagingis performing. The scale challenges their perceptions, he added.

    Liberating

    The move by Nestl Australia to redesign some of its packaging has been welcomed by arthritissufferer Wendy Favorito, a 41-year-old speech pathologist from Sydney.

    Since she was diagnosed with juvenile arthritis at the age of six, everyday tasks such as makingher children s lunches or opening bottles have been extremely difficult.

    Every day of my life I ve struggled with packaging so this move by Arthritis Australia and Nestl is really liberating it will certainly give me more independence in my day-to- day life,

    she said.

    If I can open a package easily then it s certainly more appealing to buy, not just to me, but alsothe age ing population.

    Key brand asset

    Nestl is already creating easy-to-use packaging as a result of its design process.

    http://media-centre.nestle.com.au/media-release/arthritis-australia-helps-nestle-design-more-accessible-packaging/http://media-centre.nestle.com.au/media-release/arthritis-australia-helps-nestle-design-more-accessible-packaging/http://media-centre.nestle.com.au/media-release/arthritis-australia-helps-nestle-design-more-accessible-packaging/http://media-centre.nestle.com.au/media-release/arthritis-australia-helps-nestle-design-more-accessible-packaging/http://media-centre.nestle.com.au/media-release/arthritis-australia-helps-nestle-design-more-accessible-packaging/http://media-centre.nestle.com.au/media-release/arthritis-australia-helps-nestle-design-more-accessible-packaging/
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    Watch how Boost has improved its packaging by using the slide tool More images on Flickr

    Read more about Nestls work on packaging: Nestl global workshop advances sustainability in product design

    Nestl sees bioplastics as future of packaging

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