Upload
sheena-walker
View
218
Download
2
Tags:
Embed Size (px)
Citation preview
Department of Social Development 1
DEPARTMENT OF SOCIAL DEVELOPMENT
Presentation to the Portfolio Committee on Social Development on the
Transformation of Welfare Services15 April 2003
Department of Social Development 2
MINMEC Review
MINMEC decision to review Financing Policy in February 2001Review was motivated by:
Concerns raised by internal and external stakeholders, including Portfolio CommitteeMINMEC observations about protracted process of implementationConfusion about status of the Financing Policy
Department of Social Development 3
Key Recommendations
Overall conclusion: Policy has good intentions, but lacks direction to advance implementationImplementation of policy to be held in abeyance until detailed review is doneFunding to continue on current basisPrinciples of policy to be retained
Department of Social Development 4
Key Recommendations
Detailed review and revision to include:
Legislation/regulation to be developed to enforce policyCosting of policy to consider financial implications for government and partners
Department of Social Development 5
Transformation Agenda
Proposal from National Department to MINMEC to adopt more comprehensive approach to transformation of welfare services Motivation for comprehensive approach:
Financing Policy is one of many transformation initiativesFragmentation of different initiatives
Department of Social Development 6
Outputs of Review
Norms and standards for services:
Human Resource Issues
Improving infrastructure
Review of welfare policies and legislation
Financial Issues
Monitoring and evaluation
Implementation Plan
Department of Social Development 7
Norms and standards for servicesActivity Progress Constraints/
Way Forward
A gap analysis between service needs and service provision
Mapping of services done and migration plans initiated
Some of the activities need to be outsourced
Service Standards director post to be filled – urgent
An audit of service provision by the national and provincial departments
Types of welfare services rendered at both levels identified
Gap analysis results will be used to determine quality of service delivery
Impact of services rendered cannot be measured due to unreliable information received from provinces
Department of Social Development 8
Norms and standards for servicesActivity Progress Constraints/
Way Forward
An audit of service provision by subsidized welfare organizations, including national councils
Desk-top study of profile and services rendered by National Councils completed
Some initial information could be obtained from Provinces – results will determine whether this task should be outsourced
Department of Social Development 9
Norms and standards for servicesActivity Progress Constraints/
Way Forward
Norms and Standards for services
Minimum Standards developed for children, youth, disabled persons and older persons
DQA process developed and implemented in most
provinces
Uniform approach needed for all service fields
Similar process used for Social Security to be followed
Treasury promised support
Department of Social Development 10
Human Resource Issues
Activity Progress Constraints/ Way
ForwardFinalise HRD Strategy for sector
HRD Strategy finalised
See slides 12 to 23
Revise curriculum for social service professionals in sector
Initial discussions undertaken with Tertiary and other training institutions
Department of Social Development 11
Human Resource IssuesActivity Progress Constraints/
Way Forward
Review and revise service conditions of social service professionals to address issues of low morale and low retention
Involvement in development of CORE
Piece-meal work attempted by SACSSP
No competency at both national and provincial levels to effectively assess problem
Conference planned to address crisis
Low morale has definite link to poor salaries - Situation worse in NGOs
Department of Social Development 12
PURPOSE
HRD Strategy:
To facilitate the delivery of the 10-point plan and it’s statutory obligations.
To expedite the government’s commitment to the public service transformation.
Department of Social Development 13
OBJECTIVES OF THE HRD STRATEGY
Analyse key elements of the functional strategies: provincial and national.
Analyse skill, service delivery and personnel audit reports from provinces (where they exist).
Examine workplace skill plans: relevancy and linkages.
Determine current education and training supply in the sector
Department of Social Development 14
OBJECTIVES OF THE HRD STRATEGY (continues)
Investigate institutional arrangements for successful HRD.
Determine generic employee profile (existent vs. ideal).
Collate and assimilate into HRD strategy and tactical plans
Department of Social Development 15
THE SUCCESS TRIANGLE
For a value adding strategy, there are three key cornerstones that have to be considered:
The organisational culture itself – and how enabling it is.
The process of ensuring that other systems and processes are complementary.
The process of ensuring that the strategy adds value to the business and the HRD function.
Department of Social Development 16
AREAS OF THE STRATEGY
Transformation of services.Transformation of the curriculum.Proffessionalisation of social work.Financing mechanism.
Department of Social Development 17
ROLE PLAYERS
Govt. departments.Professional Bodies.Universities (Training providers).NGO’s.HWSETA.SAQA.
Department of Social Development 18
THE STRATEGY
Ensure the appropriate training, education and employment of a new category of social workers:
Recruitment of new workers: moving from traditional forms of Welfare and social work to a developmental form.
A sufficient skills pool in terms of numbers and quality of graduates and future incumbents.
Department of Social Development 19
THE STRATEGY (continues)
X number of employees at all provinces to undergo reorientation training.
A standard pilot programme to be piloted at nine universities across all provinces.
Department of Social Development 20
THE STRATEGYRelationship with Universities
A Forum of key stakeholders established to develop common, multi-skilling foundation to curricula at NQF levels 5 and 6.
Professional qualification thresholds established for Community Development, Probation, Child and Youth Care Workers.
Department of Social Development 21
THE STRATEGY (continues)
Department / academic partnerships established to promote relevant development of curricula productive research, student coaching and appropriate staff forecasting / absorption.
Department of Social Development 22
PROGRESS MADE:
The JUC activities has been revived
Council is looking into the notion of Continuous Development Programme (CDP).
The strategy has been submitted to theHWSETA to inform to process of developing a Sector Skills Plan.
Department of Social Development 23
CHALLENGES:
There is slow progress in the development of the tools for transformation e.g. financing mechanism.
Instability at the line-function SETA (Health and Welfare).
Slow progress in SAQA processes.
Current working conditions for social workers.
Department of Social Development 24
Improving InfrastructureActivity Progress Constraints/
Way Forward
Location of service centres and service points, focus on rural areas, informal settlements
Equipment of service centres
No in-depth work undertaken - will piggy back on Social Security processes
Poor and or lack of offices, systems, equipment etc compounds low morale
Department of Social Development 25
Improving InfrastructureActivity Progress Constraints/
Way Forward
Upgrading or establishing facilities for target groups in rural areas and under-serviced urban areas
Existing services in all provinces mapped – need to be updated
Some facilities needing upgrading have been identified
Some provinces have embarked on the establishment of new facilities
Lack of a coherent data-base on facilities
Problem compounded by discounting of loans issue
Need to link this output to broader SD process of addressing the infra-structure problem
Department of Social Development 26
Review of policies and legislation
Activity Progress Constraints/ Way
ForwardRewriting of Financing Policy
Some aspects have been reviewed
Recommendation made to separate three issues namely transformation of services, financing of services and the DQA in new document
DG/HSD to appoint small task team rewrite financing policy to concentrate only on the financing of welfare services
Policy and guidelines on Quality Assurance to be rewritten
Department of Social Development 27
Review of policies and legislation
Activity Progress Constraints/ Way Forward
New policy and legislation : Older Persons
Draft policy document on the status of older persons consulted
Zero draft Bill ready to be submitted to Cabinet Committee
Directorate Older Persons established and Director appointed
Lack of capacity at both national and provincial departments
Other departments to show commitment
Costing process to be initiated
Department of Social Development 28
Review of policies and legislation
Activity Progress Constraints/ Way
ForwardReview of Prevention and Treatment of Drug Dependency Act
Gaps in Act identified
Task team to develop discussion paper established
Act still a national competency – It should be assigned to provinces
Amendments to be affected to deal with flaws
Review of Probation Services Act
Amendment Act finalised
Align with Child Justice Bill
Appointment of POs and Assistant POs – cost implications of Child Justice Bill
Department of Social Development 29
Review of policies and legislation
Activity Progress Constraints/ Way
ForwardNew Child Care legislation
Discussion Paper finalised and to consulted
Draft bill discussed with other departments
Process drawn out
Policy issues suggested in Discussion Paper to be discussed, amended or adopted before it is written into law
Act to be costed
Department of Social Development 30
Financing issuesActivity Progress Constraints/
Way Forward
Costing of services Historical and present information of expenditure and amount budgeted in process of being captured
Process to be informed by norms and standards
Costing exercised to be outsourced
Simplifying options for financing of services provided by NGOs and CBOs
HSD team appointed to develop uniform funding formula
Assistance from Treasury to beenlisted
Department of Social Development 31
Financing issuesActivity Progress Constraints/
Way Forward
Costing implementation of transformation programme and identification of sources of funding
Cost incurred thus far not captured
Transformation programme to be project managed and therefore costed
Department of Social Development 32
Monitoring and evaluationActivity Progress Constraints/
Way Forward
Key performance Indicators identified
Some indicators identified
Process to finalise KPIs to be expedited
Design system for data collection
System not yet designed
IT directorate to assist
Commission impact evaluation studies
Outsource
Department of Social Development 33
Implementation PlanActivity Progress Constraints/
Way Forward
Set out institutional arrangements
To be addressed when project is implemented
Guidance on the what and how sought
Procedure manuals for officials, NGOs, CBOs
Training programme in new approach
Department of Social Development 34
Implementation PlanActivity Progress Constraints/
Way Forward
Ongoing communication programme for all role players
Outdated – need to be redesigned
New communication strategy to be developed
Consultation with broad spectrum of role players
Ongoing A well thought out consultation process to be implemented
Department of Social Development 35
Issues and Challenges
Scope of project requires dedicated financial and human resourcesHow to draw in existing initiatives without slowing down their progressSequencing the various elements of the projectDeveloping a sensible interim funding policy for NGOs and CBOs