Departures from Emirates Terminal 3Immigration and security

Boarding

Keep a safe distance from other passengers

and wear your mask at all times. Only travellers can enter the terminal unless you have a disability and

need assistance

Arrive 3 hours before departure

You will pass through thermal scanners

We’ll give you a travel hygiene kit containing a mask, gloves, hand sanitiser and antibacterial wipes

The Immigration desks are fitted with protective antimicrobial screens. Follow the floor markers to maintain a safe distance in the queue

Our check-in desks are fitted with protective

antimicrobial screens.Follow the floor markers

to maintain a safe distance in the queue

Separate self check-in desks

Boarding will be in small groups from the last row to the first

The boarding area is deep cleaned after each flight

Maintain a safe distance from others and keep your mask on at all times. Our seats at boarding are arranged to maintain social distancing

Departing from Dubaiis is a step-by-step guide to the measures we’re taking to keep you safe and protected when you fly with us from Dubai.

Aer landingDuring your flight

All our cabin crew are in full personal protective equipment (PPE) Wear your mask at the

airport, during boarding, on the flight and when disembarking. Dispose of used masks inside the waste bag in your seat pocket

Our Boeing 777 social area, and A380 Onboard Lounge, Shower Spa and First Class social area are open with modified services

Our onboard services are modified to maintain strict hygiene and to reduce contact Single-use menus in First and

Business Class. In Economy Class the cabin crew will share the menu options. View a digital menu in the Emirates App or offline via our OnAir onboard Wi-Fi

All food and beverages are hygienically prepared

Keep a safe distance from others as you leave the aircraft

All aircraft are deep cleaned in Dubai and go through an enhanced cleaning and disinfection process after every trip

An additional cabin service attendant

cleans the lavatories every 45 minutes on

flights over 1 hour 30 minutes. Lavatories

have sanitising soap with handwashing

instructionsComfort items (mattresses,

blankets, pillows and headphones) are hygienically

sealed. Reading materials have been removed. Our safety

cards are disinfected and all waste bags are replaced after

every flight

30.11.20

Check-in

3hours

Check the travel requirements before you depart including information about COVID-19 PCR tests and travel documents

Receive multi-risk insurance cover with every flight, including cover for COVID-19

Our team will be wearing masks

In flight

Find information about flights, services and travel requirements on our COVID-19 hub.