Demonstrator Workbook a $500 - $2,000 Performance Bonus. Executive and Star Executive Directors earn consistent Monthly Bonuses in addition to your override commissions! 2 Unlock Your

© 2013 Vantel Pearls - Confidential

“There is no success withoutcommitment and action.”

Vantel Pearls

DemonstratorWorkbook

Confidential


Directory

Mailing Address Vantel International * *NOTE: For added security, in sending in your parties, 46 Eastman Street we do not include the word "Pearls" in our name South Easton, Massachusetts 02375

Web Site Address www.vantelpearls.com

Home Office Hours 8:30 AM - 5:00 PM (EST) Monday - Thursday 8:30 AM - 4:00 PM (EST) Friday

Home Office Phone Numbers Local Calls 508.698.2220 Toll Free 800.275.3828Be prepared with the Party/Order number when calling regarding an order.

Home Office E-mail AddressesCommission Questions (x207) [email protected] Order Information (x207) [email protected] Assistance (x207) [email protected] and Procedures [email protected], Changes & Product Questions (x211) [email protected], Training, Opportunity Issues (x212) [email protected] and Oyster Orders [email protected]

Open your email daily for the latest information and important communication from Vantel Pearls; email is our primary means of communication. View Demonstrator Corner located on our web site for additional information, company specials and training tips!

This Workbook belongs to _________________________________ Start Date ____________________

My Demonstrator ID is _________________ My Sponsor is _________________________________________________________________________

Phone # ______________________ E-mail ______________________________________

My Leader is __________________________________________________________________________

Phone # ______________________ E-mail ______________________________________


Live the Life of your Dreams!

Vantel Pearls was founded in 1990 by Joan Hartel Cabral

Welcome!

Thank you for joining Vantel Pearls. Everything happens for a reason from which I can learn and grow. Perhaps your reason for joining Vantel Pearls is to help others look and feel their very best, to provide hours of fun and excitement opening Oysters, to generously give back to your communities, or to empower others to live the life of their dreams. Whatever your reason, please know we will open our hearts to you, guide you with our “Treasured Gems”, support every challenge and celebrate every success in your journey.

Believe In Possibilities,

Meet Joan at our Pearl Fest National Conference, annual travel trip and as she visits local team meetings! Check the web site for locations and dates.

Our VisionOur Vision is to inspire women to achieve joyous,authentic, abundant lives.

Welcome


Index

Chapter One Unlock Your Treasures Commission Details page 1 Additional Benefits/Bonuses page 2 Personal Goals page 3 Scheduling Your Work page 4 Grand Opening Launch page 5 ePackage page 6

Chapter Two The Oysters! Pearl Color Chart page 7 Types of Pearls page 8 Pearl Values page 9 Oyster Care and Orders page 10

Chapter Three Booking Basics Initial Contact List page 11 What to Say page 12 Telephone Success Tips page 13 Obtaining Bookings from Parties page 14 Booking ‘Green Flags’ page 15 Promote Your Business page 15 Common Booking Obstacles/Responses page 16

Chapter Four Partnering With Your Hostess Hostess Benefits page 17 Initial Hostess Coaching page 18 Sending Invitations page 19 Coaching Calls Prior to the Party page 20 Coaching During the Party page 21 Party Follow-Up page 22

Chapter Five It’s Party Time! Pre-Party Preparation page 23 Party Presentation Outline page 24 Individual Service page 25 Party Wrap Up page 26 Additional Sales Avenues page 27

Chapter Six Sharing the Vantel Pearls Opportunity Rewards page 28 Initial Contact List page 28 Sharing the Opportunity with your Hostess page 29 Sharing the Opportunity at the Party page 30 There’s interest, now what? page 31 Sponsoring ‘Green Flags’ page 32 Common Sponsoring Obstacles/Responses page 33

Q & A Common Questions & Answers page 34/35


Chapter One

Unlock Your Treasures Set your goals! There are Oceans of Opportunity waiting for YOU!

“Fast Start” Program Vantel Pearls rewards you for getting off to an Fast Start. You won’t want to miss out on this once-in-a-career opportunity to earn rewards and recognition as you begin your business. Set your goal to qualify for all levels and enjoy the rewards! Be sure to review Unlock Your Treasures with your upline Sponsor/Leader.

Personal Sales CommissionYOU determine your commission based on your desired level of activity.

Earn • 25% on your monthly personal CV Jewelry Sales when you sell between $1 and $3,999 TSV. $600 Party X 25% = $150 Commission

Earn • 30% on your monthly personal CV Jewelry Sales when you sell $4,000 TSV or more. $600 Party X 30% = $180 Commission

1st Level Override CommissionsShare the Vantel Pearls Opportunity with others and increase the commission paid on your personal sales and on the retail Jewelry Sales of those you personally recruit.

Demonstrator• - Sponsor at least 1 qualified Demonstrator and earn 2% on the monthly CV sales submitted by your personal Demonstrator. Star Demonstrator• - Sponsor at least 2 Personal Active Demonstrators and earn 4% on the monthly CV sales submitted by you and your personal Demonstrators. Leader• - Sponsor at least 3 Personal Active Demonstrators and earn 7% on the monthly CV sales submitted by you and your personal Demonstrators.

An Active Demonstrator• is one who submits $250 or more in Personal Total Sales Volume (TSV) in a calendar month or $500 or more Personal Total Sales Volume (TSV) over every two month rolling period. (If inactive for 3 consecutive months, you will be instructed to return your Oysters to Vantel Pearls.)Demonstrators receive• a 40% discount on personal orders.Commissionable sales• include Jewelry Sales and Hostess Overage purchases. Not included in commissionable sales are Hostess Program benefits and Promotions. Hostess Overage• - If a Hostess selects more than the free amount earned, the excess is called Hostess Overage and is included in the commissionable Jewelry Sales.Demonstrators• submit full payment with their orders. Commissions are paid with direct deposits into Demonstrator bank accounts every Thursday based on Parties/Orders posted by the prior Thursday at the Home Office.Overrides & Bonuses• – Direct deposits are made the 3rd Thursday of every month for Bonuses and Overrides earned the prior month.

1 Unlock Your Treasures

or

CircleYOURdesired

commission.


Additional Rewards and Opportunities... Travel Free Products Monthly PromotionsVantel Pearls rewards you with praise, recognition, all-expense paid trips and free products! Visit the Demonstrator pages of the Vantel Pearls website to view the many ways Vantel Pearls celebrates your successes!

PearlFestYou won’t want to miss this once-a-year event! Meet our Founder, Joan Hartel Cabral • Participate in incredible training • Enjoy the exciting unveiling of NEW jewelry • Join in the fun and supportive atmosphere • Receive National Awards and Recognition • Make lasting friendships with Demonstrators across the nation! Your skills and business will grow after you attend PearlFest!

Override Commission on your 1st • 2nd • 3rd • 4th Level Demonstrators Earn an additional 2% - 11% on your personal monthly sales AND the monthly sales submitted by Demonstrators sponsored by others in your team. Watch your income expand as those you sponsor follow your lead by sharing the opportunity with others!

Director, Executive Director and Star Executive Director BonusesAs a Director, Executive Director or Star Executive Director, your rewards and earnings sky rocket! Earn a $500 - $2,000 Performance Bonus. Executive and Star Executive Directors earn consistent Monthly Bonuses in addition to your override commissions!



Now that you’re aware of the opportunities... let’s establish what YOU want to achieve with your new business.

Why did you join Vantel Pearls? Demonstrators join for a variety of reasons. What is YOUR reason? Do you want additional income, extra money for a specific purchase or event, or to be home with your children? Do you need flexible hours or a career change?

Take a few minutes to write down what you want from your business; be specific.

________________________________________________________________________________

When will you achieve it? Maybe you want to pay off a bill or save for a specific purpose. When do you want to achieve this? How much do you need each month to attain this goal? Taking a long term goal and breaking it down into* smaller steps will make it easier to see yourself achieving it.

Determine how much you would like to earn each week or month.

_______________________________________________________________________________

Will this provide you with the income you desire? If not, what’s more important - the income, or the number of Parties? Sponsoring can be included in your plan.

How will you achieve your goal? (Ask your Sponsor for the Party average for your area.)

Write the number of Parties you want to hold. 1. (Consider holding at least 2 Parties a week during your training period. This will provide income, simplify learning and qualify you for the “Fast Start” rewards.)

Write the Party average for your area. Multiply this 2. times the number of Parties to determine your total weekly or monthly sales.

Multiply the total sales times 25% or 30% to 3. determine your weekly or monthly income.

# of Parties PartyWeek/Month Average

Total Sales

Weekly/Monthly Income

$__________

$__________



When will you work?YOU determine when you want to work. Your hours are flexible, but they are not optional. The secret to success is found in a consistent daily or weekly routine. Schedule enough time to act on the following Business Building Activities to reach your desired results!

Business Building ActivitiesParties• - hold Parties consistently for the income you want and the opportunity to book additional Parties. Consider holding 2 or more per week.Training• - work closely with your sponsoring Demonstrator, attend team meetings, refer to the materials included in your kit, and company TeleClasses, view the web for helpful tips and attend company events.Office Work• - allow time to contact Customers for future business, Hostess coach and complete paperwork.

Plan Your TimeAchieve your goals by having a specific action plan and a commitment to consistent actions. Prioritize your Vantel Pearls calendar with business building activities.

Pencil in personal and family priorities you cannot or will not change. • Note the dates of your • Fast Start rewards ~ enjoy the rewards by qualifying for all levels! Identify your Open Party Dates within the next 2 -3 weeks ~ these are the dates you will offer to • your future Hostesses.Team Meetings/Company Events ~ provide continued learning, friendships and recognition.• Calendar time for Office Work ~ block 15 to 60 minutes for specific activities.•

Open Party DatesSchedule future Hostesses using one of the Open Party Date tools below; be cautious not to offer dates past 30 days.

Open Party Date Cards Verbally ask: “Which day works better

for you, a (day) or a (day)?” Then offer that first available date.

The Open Party Date Cards can be found on the web site under Demonstrator Corner > Reproducible Forms.

IMPORTANT!

Open Party Dates

Holding Parties when YOU are availablewill allow you to:

� Work your business around your family and your life.� Fill Party dates within your next 2-3 weeks first. This will allow for a consistent income.



Launch your business with aGrand Opening Party

There’s no other Party that has the emotional impact of opening a real Oyster for a gorgeous Pearl!

Benefits of a Grand Opening PartyTraining• - Observe your Sponsor before, during and after the demonstration. Take notes and assist where you’re comfortable. Ask a friend to serve refreshments so you can observe the role of the Demonstrator.Secure Future Business• - Partner with your Sponsor to share the Hostess and Demonstrator benefits. Schedule 5 Parties in addition to your Grand Opening to significantly enhance your success and assist you in reaching your goals! Obtain additional products• for future Parties with the Hostess Benefits.Introduce everyone you know to the services you offer• with your new business. (Hostess Benefits, Business Opportunity, Fundraising and shopping with the On-line Boutique.)

This is the launching of your business... Give it the attention YOU deserve!Success Tips

Hold your Grand Opening Party as soon as possible.• Prepare a GREAT Guest List; invite a variety of people. (Family, friends, neighbors, co-workers, • community service people such as your hairdresser, etc.)If someone you call is not interested in booking a Party, invite her to your Grand Opening Party. • The experience of opening an Oyster is contagious! Have Hostess Packets, Opportunity Packets and Open Party Dates available.• Observe and assist as your Sponsor takes orders and • Hostess coaches.Dress in business casual, just as you would if you were the Demonstrator.•

Have FUN and shareyour excitement!

See additional suggestions forHostess Coaching in Chapter 4.

IMPORTANT!

Follow these simple guidelines:

� Over-invite� Ask everyone to bring a friend or two you don’t know.� Collect outside orders� Obtain outside bookings� Serve simple refreshments� Remind guests



Vantel Pearls ePackage

The Vantel Pearls ePackage includes a personalized website, a newsletter to your Customers and eVites for you to send invitations.

Your Own Personalized WebsiteOpen your business to new possibilities with your own personalized Vantel Pearls Website! • Direct customers and prospective team members to YOUR custom designed page with YOUR story, photo, events and personal message. Vantel Pearls provides it all in one easy step. Simply include your Website address on every communication and email correspondence and reap the benefits – more commissions!On-Line Order Capabilities: Using YOUR Vantel Pearls Website, Customers can place orders • and tie their orders to Parties using the:

» Vantel Jewelry Catalog» On-line Boutique » eVite System orders

An Online Demonstrator Application• Reach your Personal Sponsorship Goals! Prospective new recruits can apply to become a • Vantel Pearls Demonstrator directly from your Personal Website! This tool helps you with getting a new Demonstrator started immediately.

Discover the Pearl In You

A monthly Newsletter is sent by email to all of your Customers reminding them of you and • your established business. Newsletters are personalized from you with a message, but all content, highlighting specials and engaging information, is provided by Vantel Pearls. All you provide are email addresses! This monthly Newsletter provides your Customers with a consistent, professionally developed • communication, no matter what’s going on in your life. This tool helps to build relationships, identify new opportunities and provide phenomenal customer service. Bonus - You receive confidential statistics and data about what your Customers click on. Find • out what your prospects are interested in today!

Easy eVitesParty invitations can be sent with ease! Choose different styles of invitations to accommodate • Party themes. Customers can RSVP and easily place Outside Orders directly from the eVite system. Hostesses LOVE this! Saves time and sales increase!

ePackage benefits are provided for 3 months FREE for a new Demonstrator and $12.95 per month thereafter.

Visit the Training tab on the Demonstrator Website for more info..



Chapter Two

What makes the Vantel Pearls Party different? The Oysters!

It all starts with the Oyster and the genuine Pearl inside! Throughout history, the Pearl has been considered one of the greatest of gifts.

The Pearl is unique in many ways and is the only gem crafted to perfection by Nature’s hand alone. Below are the many colors of Pearls your Customers will discover as they go “diving” in the Oysters at the Party!

No one knows what causes the Pearls to vary in color. Recent theories are that the soil below where the Oysters are being cultured may be a contributing factor. Very often Pearls will be more than one color. Look for the combination of “cream-white” and “gold-rose”; they are beautiful!

IMPORTANT!

Memorize the following and include it with your Presentation:

“A round piece of polished shell is inserted into each Oyster when the Oyster is 3 years old.The Oyster secretes layers and layers of nacre over the polished shell

and after a total of 6 years, a real Pearl is formed! When you open an Oyster, you will get a white, cream, pink, blue or even black Pearl! Or you may get twins - two Pearls in one Oyster!”

7 The Oysters

WHITE = WISDOMA white pearl inspires clarity, purity, and wisdom.

CREAM = SUCCESSA cream pearl inspires elegance, warmth, and success.

PEACH = HEALTHA peach pearl inspires balance, longevity, and health.

GOLD = WEALTHA gold pearl inspires abundance, radiance, and wealth.

LAVENDER/P INK = LOVEA lavender or pink pearl inspires compassion, joy, and love.

BLACK = TRUSTA black pearl inspires stability, protection, and trust.

Outlined text:


Fun Facts!You may have “TWINS!” Look carefully when you open the Oysters; there may be two Pearls • inside. Occasionally a Pearl may have a “bellybutton.” This is a natural marking or a very small bump. • When the Pearl is set, it is usually hidden.

There are three types of Pearls: Cultured, Natural and Simulated Cultured Pearls and Natural Pearls are • both real and made by the Oyster. The only difference is the way they get their start. With Cultured Pearls, a round piece of shell is inserted into the Oyster. With Natural Pearls, sand enters by accident, possibly pushed in by an ocean wave. Since Cultured Pearls are the same as Natural Pearls and diving is no • longer economically feasible, retailers no longer carry Natural Pearls.Simulated (faux) Pearls are made of either glass or plastic.•

Black and White Pearl OptionsCustomers have the option of selecting black or • white genuine Pearls of high quality in stock at the Home Office. They are generally between 6 and 6.5 mm in size. Black Pearls may vary in color. There is no Oyster opening with this option.They are recommended when Customers want two • or more Pearls to match well, or for long

distance Customers who cannot open an Oyster, or upon request.This option is also suggested when ordering earrings. Customers who open an Oyster and •

discover “twins” may also elect to order earrings.Black and white Pearl options are perfect for Customers who want to simply order an item from • the Catalog!

Boutique Choices - Jewelry that is preset, these pieces do not require an Oyster opening.Freshwater Pearls - are • real cultured Pearls. They are off-round and their sizes, shapes and colors vary. They are grown in freshwater mussels in Southeast Asia.Coin Pearls - near round, flat shaped Pearls (like a coin).• Baroque Pearls - non-symmetrical shaped Pearls.• Keshi Pearls - flat & bumpy, non-symmetrical shaped Pearls.• Circlé Pearls - Baroque Pearls that have rings around them.•

VERY IMPORTANT!

Clean the Pearl for your Customerwhen you first open it.

� While it is still moist, rub it vigorously with table salt to prevent a white film.� Then use a soft cloth to bring out its natural luster!

8 The Oysters

Rub the Pearl on your teeth!

A REAL Pearl is ROUGH!

A Simulated Pearl is Smooth!


Appraised Pearl Value

Use the following chart to give Customers an estimated value for their cultured Pearls.

Compiled by the National Pearl Association of the United States. All Pearl values and colors are approximate.

Size: Determine the approximate size in millimeters by fitting the Pearl completely through the hole on the Vantel Pearl sizer card located in your kit.

Color: Determine the color of the Pearl, and then locate the color on the chart above. If it is a combination of two colors, use an average of the two values.

Quality: We ONLY have EXCELLENT quality, the finest available in the industry!

Pearl SizeMillimeters Pearl Quality

Pearl ColorCream Gold White Pink Blue/Silver Black

5

5.5

6

6.5

7

7.5

8

8.5

9

9.5

Excellent

Excellent

Excellent

Excellent

Excellent

Excellent

Excellent

Excellent

Excellent

Excellent

$28

$30

$35

$42

$48

$54

$64

$70

$74

$76

$28

$32

$36

$42

$48

$54

$64

$70

$74

$77

$28

$36

$38

$44

$48

$58

$68

$74

$76

$78

$30

$36

$38

$48

$52

$60

$70

$78

$80

$82

$34

$40

$48

$58

$66

$76

$82

$92

$94

$98

$40

$50

$58

$69

$78

$86

$92

$106

$108

$114

Quick Quiz

What is the approximate value of a 6 mm cream Pearl? __________

What is the approximate value of an 8 mm cream-white Pearl? __________

9 The Oysters


What you should know about the Oysters

We buy in HUGE quantities, and we buy direct to enable us to offer them at an incredibly low price to our Customers. As seen by the appraised values on the prior page, the amounts they pay are far less than the values of the Pearls inside!

We receive our Oysters from Japan, China and the South Pacific. (90% of • the world’s Akoya Pearls come from Japan.)

The value of our jewelry will always be greater than the cost since we buy• Pearls/Oysters direct.

Prices for Black Pearl items are higher than White Pearl or Oyster Opening • prices because of the value and rarity of Black Pearls.

Important Facts about Oyster JugsYour kit contains an Oyster Jug with 35 Oysters; 2 Oysters are a “Welcome Gift” for you. This • will allow you to practice opening Oysters prior to your first Party.

In addition to observing your Sponsor, instructions for opening Oysters with ease are ► included in your kit and on the Demonstrator Corner, Training, First Steps to Success.

If you set them in a piece of Jewelry, please insert “Using my Starter Kit Welcome ► Gift Oyster.” in the comments section of the order entry screen so your Oyster Count will remain accurate.

IMPORTANT:• Once you submit your first Party and have upcoming Parties noted on OllieNet, order an additional supply of Oysters.

Simply order them online at ► www.vantelpearls.com. Go to the Demonstrator Section and click on the “OllieNet” link. IMPORTANT: Include the exact quantity you have

left and the exact dates of upcoming Parties in the “notes” on the order invoice. Allow a minimum of 2 business days for the Home Office to process your order. ► Your only cost is the UPS shipping charge. ► Instruct your UPS driver to leave in a secure place; you will be responsible if they are lost or stolen.

Track the exact number of Oysters you have at all times and verify that this matches OllieNet. • You are responsible for keeping an accurate Oyster count at all times.

VERY IMPORTANT!

Oysters MUST be stored in the alcohol and water solution within the Jug and

covered. Return any unused Party Oysters to the Jug after you return

from a Party.

Never add plain water to the solution. It will destroy the Oysters and Pearls.

10 The Oysters

Please take a few minutes to watch the "All About Oysters" video on the website under

Training>First Steps to Success.

In the event that your Oyster Jug solution is running low, add 2 cups of water and 1 cup

of rubbing alcohol.


Chapter Three

Booking Basics

WHO can you offer a “FREE Oyster and shopping spree” to as you date your initial Parties?Most Demonstrators naturally have at least five diverse groups of people in their lives. You’ll want to book at least one Party from each group to ensure future business. Below are some groups for you to consider:

Friends Organizations you belong toFamily Community/AcquaintancesCo-workers Spouse/Children’s AcquaintancesNeighbors

Compile your list of people to contact. Don’t prejudge or assume the level of interest. Your role is simply to offer. Whether they say “yes,” “no” or “maybe;” you can feel good about offering others the chance to shop for free.

WHY are so many people excited to host a Vantel Pearls Party?

Unique excitement of FUN/Social Atmosphereopening a real Oyster To HELP a friendThey were ASKED They like the DemonstratorFREE Shopping Spree/Hostess Items They learned something

VERY IMPORTANT!

Book your initial Parties among five different groups of people.

The best opportunity for your businessto grow is to book Parties outside of

your family and friends.

Ask everyone for a referral.Below are a few sample conversations.

“Who do you know that invites you to home Parties?”

“Who do you know that would enjoy the excitement of opening an Oyster to receive a gorgeous Pearl?”

“Who do you know that loves jewelry and would appreciate getting it for FREE?”

11 Booking Basics


WHAT can you say to begin a conversation?There is no “one right way” to start a conversation, but some ways are more effective than others. Ask your Sponsor and other successful Demonstrators what they say. Be sincere, listen and allow your conversations to flow naturally.

Below are a few suggestions. Adjust them to fit YOUR personality.

To a family member simply say, • “I decided to join Vantel Pearls, and I’d love for you to be one of my first Parties. Can I count on you?”

To a friend you could say, • “Hi, Donna, I decided to join Vantel Pearls...everyone gets so excited opening up their Oysters to see what color and size their Pearls are! Will you help me get started by having a Party.”

You may find it helpful to hand out a catalog to your co-workers, and then follow-up in a day • or two by saying, “Did you have a chance to look through the Vantel Pearls catalog? What items did you like?”

To a neighbor you could say, • “You always wear such beautiful jewelry! I’d really like to hear your opinion on my new Oyster opening and Pearl jewelry business. Can I show you some of my pieces?”

With your hairdresser you could say, • “I just started a new business with Vantel Pearls where everyone gets to open a real Oyster to find Pearls of different colors and sizes! I’m looking

for six people I can give a free shopping spree to. Can I show you a few of my jewelry items and see if you’d be interested?”

Ask everyone, • “Can you come to my Grand Opening Party and bring a friend or two I don’t know? That would help me a LOT!”

12 Booking Basics

READY -- SET -- CONTACT!

Name of person you will approach ______________________________________________________ What you will say to start the conversation _______________________________________________ __________________________________________________________________________________




Telephone Success Tips

The telephone is one of the most valuable business tools you will ever own. It allows you to work your business whether you have 5 minutes or 60 minutes.

Establish a habit of making contacts every week. The more consistent you are with this important business building activity, the more consistent your results will be!

Identify a space where you can make calls without interruptions or noise.• Be prepared. Have the following in front of you:•

Names of people to call and their phone numbers. ► Current Vantel Pearls or personal specials you will be offering. ► Verbiage tips for a conversation starter. This will give you direction to start the ► conversation (refer to Unlock Your Treasures for conversation scripts). Open Party Dates to schedule your Parties in close! You can find information on ►

this in Chapter One.Smile as you have your conversations. They will hear the excitement in your voice. Practice • with your Sponsor or a positive support person.Introduce yourself and then verify her time by asking, • “Do you have a minute or two?”Be sincere and allow the conversation to flow naturally. •

At times you will hear “no.” It’s a small two letter word, so don’t let it turn into a BIG roadblock by taking it personally. “No” doesn’t necessarily mean “never.” Ask, “Is it something you might be interested in doing sometime in the future?”

Follow-up Systems Keep future business leads in a follow-up system noting her name, phone number and your conversation so you can call as you said you would.

◊ Notebook ◊ File Box ◊ File Folders ◊ Computer File ◊ 3-Ring Binder Index Cards & File Folders Computer File Small File Box Monthly Tabs Monthly Tabs Monthly Tabs Computer Reminder

13 Booking Basics

VERY IMPORTANT!

What will work best for YOU? 3 - 5 Contacts Per Day • Weekly Power Hour• 15 - 30 Minute Time Blocks•

Circle the system YOU intend to use.


Prior to the Party, coach your Hostess for a “booking waiting.” Refer to the tips in “Partner with your Hostess” (Chapter 4).•

During the Party presentation, sprinkle “bookings seeds.” Booking seeds are suggestions you give about the benefits of hosting their own Party.

“My Hostesses love to get our Oysters and exclusive • items for FREE!”

“I can’t sell you this exclusive item; I can, however, • give it to you for free!”

“Wasn’t opening the Oyster exciting?! Let’s set a • date for YOUR Party, and the next one you open is on me!”

“If you love our gorgeous jewelry, think about having a Party with me. It’s easy to • do...fun and Mary (Hostess) will love you even more because she gets credit when you book your own Party!”

Writing “booking seeds” with your Party Presentation notes will make this step easy to do!

ASK every guest as you close out her order. This is a MUST DO activity! 9 out of 10 people wait to be asked before saying “yes” to hosting a Party.

“It was so much fun watching you open your Oyster tonight! I would LOVE to help • you earn your favorite pieces for free! Is that something you’d be interested in?”

“You know, you could get that (favorite item) free! Would you like to hear how to do • that?”

“I can give you (Party Pleaser or Hostess Special) when you book for this month. • Do you just want to see what dates I have available?”

VERY IMPORTANT!

Once everyone at the Party has opened an Oyster, put them AWAY and use the desire to open more as a reason to book their own Party!

14 Booking Basics

1

2

3

Obtain bookings from your Parties. Have FUN! Partner with every Hostess for 4 bookings! It’s as easy as 1 2 3!

Special OFFER for Hostesses only!


Watch for “Green Flags”A green flag is a “go ahead” sign of interest that people give. Don’t expect everyone interested to come to you. Many people wait to be asked.

Promote your business!As you talk with people, inform everyone you know that you are in business with Vantel Pearls. Simply share the excitement you and your Customers feel as Oysters are opened to reveal gorgeous natural Pearls that could be white, gold, pink, blue or even black! If you are quiet about what you do, they will miss the opportunity to share in the excitement of opening their own Oysters, hosting a Party for a free shopping spree, placing an order or doing what you do.

Wear your jewelry out in public. As people compliment you on your pieces say, • “Thank you. I love the fact I can give it to others for free!”

Do your best to talk with others on a consistent basis. For example, when asked what you • do say, “I’m a Demonstrator with Vantel Pearls and I love (share what you enjoy most). Have you ever opened an Oyster to discover genuine Pearls?”

Hand out information when you are out and about. Be sure your contact information is • included.Always be prepared to do business. Have Open Party Dates, Hostess Packets and•

Business Opportunity Packets with you.Set up a product display at fairs and bridal show events. See your Sponsor for guidance.•

Once you recognize the flag of interest, simply offer your assistance!

Draw a line connecting the “green flag” of interest and one possible way you could help.

Green Flag Ways to offer assistance

“I love this (item)!” “You have a great wish list! Are you thinking about having a Party so you can get it all for free?”

“How many people would I need “Do you want to get it for full price or free? to have if I decided to do a Party?” Has a large “wish list” of “You, me and a handful of friends. I can help items and may turn down you with that, or think about having a Party the corners of the catalog pages. with a friend. Do you want to look at my available Open Party Dates?”

15 Booking Basics


Common Booking Obstacles As Customers consider hosting a Party, sometimes a concern may come up. Don’t assume she isn’t interested in hosting a Party; it often means they simply need your help in finding a solution.

Say, “It could give you some time to have fun with your friends! We could do a mini Party. Would that help?”

Say, “Before we say no to giving you a free shopping spree, what if I could help you with a list of people to invite?”

Say, “Do you have a buddy who would possibly like to get a free shopping spree with you? You could do a Party together.”

TAKE THE CHALLENGE!Bookings Mean Business!

Let’s get YOU started for SUCCESS!STEP 1 Work on your contact list!STEP 2 Identify your Open Party Dates!STEP 3 Reference the verbiage you want to use! STEP 4 SMILE and start talking with people!

Schedule your first 5 - 6 Parties among five different groups of people!

Make a commitment to yourself to complete this by ___________ (date)!

“I’m too busy.”

“I don’t know enough people.”

“My house is too small.”

16 Booking Basics


Chapter Four

Partnering With Your Hostess

Hostess Program BenefitsFREE Pearl Oyster valued up to $114•

If customer jewelry sales ► are less than $250, a $10 fee is deducted from the Demonstrator’s commissions.

FREE Exclusive Hostess ONLY jewelry item• Refer to the catalog for selection and qualifying sales ►

10% - 20% FREE Credit Merchandise• Hostesses with jewelry sales of $250 - $600 receive 10% of sales total in free ►

shopping credits. Hostesses with jewelry sales of $601 - $1,000 receive 15% of sales total in free ► shopping credits. Hostesses with jewelry sales of $1,001 or more receive 20% of sales total in free ►

shopping credits Sales tax and shipping are not included. Free Merchandise credit is to be used ►

towards jewelry selections ONLY. It cannot be used to purchase Hostess Half-Price or Special Sale items.

Hostess Half-Off Purchases• Hostesses with jewelry sales of $250 - $600 can purchase one Catalog “Boutique ► Choices” item at Half-Off. Hostesses with jewelry sales of $601 - $1,000 can purchase two Catalog “Boutique ► Choices” items at Half-Off. Hostesses with jewelry sales of $1,001 can purchase three Catalog “Boutique ► Choices” items at Half-Off. Half-Off items do not count towards the 10% - 20% FREE Credit Merchandise or ► qualifying Party sales.

ALL Hostess Program Benefits must be redeemed when the Party is submitted.

Hostess Booking BenefitsYour Hostess will receive additional benefits when her guests book and hold their own qualified Parties! You must reserve the Booking Credits for your Hostess on OllieNet when you submit her Party Sales Order. Booking Credits must be redeemed when the bookings are held within 4 months of the original Party date and reach a qualifying Party.

FREE $25 Booking Certificates when guests hold • their own qualified Parties.

This does not include sales tax and shipping. ►To redeem credit, use item number BCERT. ►

IMPORTANT!

Review the OllieNet Tutorial on the Demonstrator website under Tools & Training>Technology for processing

information and fees associated with all Hostess Benefits.

17 Partnering With Your Hostess

$25HOSTESS/HOST NAME:

ORIG INAL PARTY DATE: OR IG INAL PARTY No.

This $25 Booking Certificate

Must be included with invoice

May be used to purchase jewelry settings

Expires 4 months from this date.

DEMONSTRATOR S IGNATUREX

NEW BOOK ING NAME:

NEW BOOK ING DATE: *

NEW BOOK ING PARTY N O. Is not transferable to others

Must be redeemed at full value - no change or credit given

Must be a Qualifying Party, (see Demonstrator Manual for details)

* The New Booking date must be within

exactly 4 months of “today’s date”.


Partner with your Hostess to make her Party FUN ••• EASY ••• and REWARDING.

Your Hostess wants to have a successful Party and so do you! The most important part of the Party happens before the event, beginning with great Hostess coaching.

Coach your Hostess with the 10 - 3 - 1 Success Formula!

Buying Guests 3 Orders Prior 1 Booking Prior in Attendance to the Party to the Party

Excite your Hostess about the rewards she’ll receive. Review the Hostess Planner and encourage her to make a Wish List including the Half-Off items! Partner to help her achieve it all!

Guest List1. - Coach to return to you in 3 days. This secures the Party and avoids postponements or cancellations. (Many Demonstrators coach for 20-30 names.)

Attendance2. - Coach your Hostess for 10 - 15 guests in attendance. Encourage each guest to bring 1 or more friends. Coach your initial 6 Hostesses to have 5 guests at their Party you don’t know.

Outside Orders and Bookings3. - Not everyone will be able to attend. Encourage shopping online at your Personal Webpage Shopping Cart. Most successful Hostesses obtain 3 - 5 orders or $200 in sales PLUS 1 or 2 bookings prior to the Party. Remind Guests4. - Typically 1- 3 invited guests planning on attending simply forget; reminder calls

are vital to solid guest attendance.

Follow up the next day with a note, phone call or e-mail; thank her, confirm her date and remind her to send the guest list in 3 days along with her wish list.

10 3 1

Suggested Hostess Packet

� Hostess Planner� Catalogs (2)� Customer Order Forms (5)� Party Invitations (5) (Extras to hand out)� Guest List � Stamped Self Addressed Envelope� Company Specials� Opportunity Brochure

Place your contact information on EVERYTHING!



Quick Review

Which of the following are included in the Hostess Benefits? A. Free Pearl Oyster valued between $28 and $114 B. Free Hostess ONLY Item C. 10% - 20% Free Merchandise Credit D. 1 - 3 Half-Off Purchases with $250 - $1,001 in jewelry sales E. $25 Booking Certificate for each qualifying booking F. A - E

You must reserve the Booking Credits for your Hostess on OllieNet. A. True B. False

Coach your Hostess to have ______ buying guests in attendance, ______ orders prior to the Party and ______ booking prior to the Party.

Invite your Party guests!

Send Party invitations approximately 12 - 14 days prior to the Party. • See your Sponsor or the web for details on sending eVites. Be sure to supplement ► this with a reminder phone call and invitation. Included in your kit and as a supply item are invitations. ►

Send a Party invitation to your Hostess.•

VERY IMPORTANT!

When you send the invitations

� You know they are completed. � Most Hostesses will not change their dates if the invitations have been sent. � Chances are more guests will be invited.



Continue the Partnership; keep your Hostess excited and informed with courtesy calls!

Prior to the Party

First Hostess Coaching Call The day after you book your future Hostess:

Reconfirm the Party date and time.• Encourage her to shoot for the 10-3-1 ••• • 10 guests in attendance, 3 outside orders plus 1 booking prior to the Party. You will add to the sales and bookings at the Party!Keep her excited about getting everything on her Wish List!• Invite her to consider the opportunity to be a Demonstrator. (Chapter 6 offers additional •

tips on sharing the business opportunity.)

Second Hostess Coaching CallTwo to three days before the Party:

Share your enthusiasm about her upcoming Party. • Review her outside orders and bookings. Applaud •

all results! Simply ask, ► “Who is your first booking going

to be?” If she has not lined that up you can say, “Who do you know that likes to do home Parties?”

Discuss the Party attendance by saying, • “I want to be sure we have plenty of Oysters. Can you tell me how many you expect?” If this is less than 10, offer suggestions to increase the attendance. (Inviting additional people, making reminder calls, Party

Pleaser gift for all who bring a friend, etc.) You want to be sure she reaches at least $650 in jewelry sales!

Discuss making reminder calls; encourage everyone to bring 1-2 friends.• Get directions to her home and let her know what time you will arrive.•

IMPORTANT!

You want EVERY Party to close with at least 10 buying Guests, 4 new bookings and

1 - 3 Recruit leads!



Coaching continues before, during and after the Party.

During your set-up

Collect information for advanced orders • and bookings.Determine if there is an interest in • the opportunity by saying, “I will be offering the opportunity to the guests at your Party, but I wanted to first offer it to you! Is this something you might be interested in hearing more about?”Ask which guests might be interested • in booking a Party or in the business opportunity.Set a final closing date.•

True or False

T F You should partner with your Hostess to get her all that she has listed on her Wish List.

T F You should contact your Hostess at least 3 times prior to her Party to keep her enthusiasm high.

T F You want EVERY Party to close with at least 10 buying Guests, 4 new bookings and 1 - 3 Recruit leads!

After Order Taking

Write the total sales and bookings on • the Hostess Envelope.Review what she has earned.• Challenge her to reach higher levels for • sales and bookings from the guests who did not attend or order. The On-line Catalog & Boutique on • your Personal Webpage makes ordering easy for the Customer, Hostess and you! Encourage your Hostess to rebook • another Party. You want every Hostess for a lifetime, not just a night time!Share the opportunity. Example: • “Tonight I earned $_______ on your Party. You already have _______ bookings to start your business. Who would you like to see get paid on those Parties? Me or you?”Close that night or within 3 days. •

{ }Your Hostess should now have FUN and

enjoy the excitement of hosting her

Vantel Pearls Party!



Following the Party

Taking Final OrdersThis can be done by phone, e-mail or in person.

Obtain any additional Customer orders (be sure to complete Customer contact information • for future service).

Review the final Hostess benefits earned; remind your Hostess that the Booking Credits are • redeemed after each booking is held and qualified within four months of her Party date.Obtain the Hostess’s e-mail address and free selections plus her retail order (if any).• Provide the Hostess with the balance due at this time and obtain payment using a credit •

and/or debit card if you do not already have this information.Review the approximate delivery date and the Vantel Pearls guarantee. Assure her everyone • will be happy!Mail a thank you note to your Hostess and include copies of any final orders if you did not • already leave them with her the night of the Party.

Order Arrival Follow Up

Track the order arrival on the UPS Webite using the • Party tracking number. Provide great customer

service by informing your Hostess of the approximate delivery date. Coach her to look for the packing slip and compare it to Customer Order slips. This will

help her check and sort her order efficiently.Place a courtesy call after the order arrives, confirm • that everything arrived successfully. If not, get the details and resolve them quickly. Thank her again and remind her of upcoming • bookings. Keep her excited about the $25 Booking Certificates; she, too, has a vested interest in

ensuring the bookings hold and qualify!

The Party is not complete until every Customer is satisfied!

Take care of your Customers if you want them to do

business with you today, tomorrow and in the future!



Chapter Five

It’s Party Time!

Your display should be an exciting and lasting first impression.

Use your Grand Opening Hostess Benefits and Elegant Start rewards to add to your display samples. Ask your Sponsor what items she suggests you obtain to increase sales and bookings.

Party Checklist

Hostess Directions/Phone # ̚Oysters/Bowl/Tongs ̚Oyster Knife ̚Quality Table Light ̚Salt/Bowl/Towel ̚Pearl Measurer ̚Jewelry ̚Ring Sizer ̚

Use boxes or jewelry stands to elevate your items. The eye should easily move from one level to another.

Product Display Tips

Ask your Hostess if she has a coffee • table or card table. Elevate your items by using small • boxes or stands.Then place a plain, shiny tablecloth • for your “canvas,” to highlight your products.Shine a light directly onto your • jewelry pieces. Keep display pieces current, clean • and shiny.Practice setting up your display. Snap • a photo for easy set-ups. Party Presentation Guidance

Party Presentation Guide• Review the Presentation Tool located in your kit.Observe• your Sponsor by attending one or two Parties.Party Presentation • View the Party Presentation suggestions under Training.

Pearl Envelopes ̚Presentation Notes/Tool ̚Catalogs ̚Customer/Hostess Invoices ̚Display Props ̚Hand Mirror ̚Guest Care Cards ̚Prizes ̚

Current Specials ̚Calculator ̚Cash/Change ̚Pens ̚Open Party Dates ̚Date Book ̚Hostess Packets ̚Opportunity ̚

Packets

23 It’s Party Time!

© 2013 Vantel Pearls - Confidential 24 It’s Party Time!

� Be excited about EVERY Pearl� Display the Pearl momentarily on top of the Oyster body for everyone to see; this is a rare experience!� Slowly remove the Pearl and clean thoroughly with salt to bring out the natural luster� Cradle the treasured Pearl in your hand and hold it up for all to see� Comment on its unique beauty, color, shine and value� Suggest possible settings� Measure the Pearl and place inside a Pearl Envelope

HOW you do your Party is as unique as YOU! Your personal style will develop with each passing Party. Be YOURSELF. Refer to the Party Presentation Guide shown below and included in your kit. Observe your sponsor at one or more of her Parties for additional presentation ideas. It’s a Party -- Keep it SIMPLE and have FUN!

Instructions & TipsAssign one of the Catalogs included in • your kit as your “Master Catalog.”Attach the • Catalog Party Presentation Guide onto the back of your “Master Catalog.” Add personal notes to the • Guide for an easy presentation.Place numbered tabs on•

the suggested pages in your “Master Catalog” to quickly access the appropriate pages for your presentation.

Simply follow the • “Guide” as you do your Party presentation.

“3 Ask Me Questions”“Who feels lucky?” (Use Ollie Auction $$$s, drawing tickets or prizes).

Who wants to be the first Winner?” (Give one of the above for playing.) “Ask me how many Parties I do a week. (I work for myself, so it’s up to me!)”

“Who is our next lucky winner? Ask me how much I earn at an average Party. (I make about $160!)”

“Who is our final winner? Ask me where our next trip is. (We are going to _______! I invite you all to join me!)”

1

2

Pearl knowledge is located in Chapter Two.Product information is located on the web site.You will also find other Party Presentation choices (such as the 7 cards in 7 minutes) under Demonstrator Tools.

PARTY PRESENTATION GUIDE

1. OPENING TALKGuests have Catalog, invoice & pen.Remember to thank the Hostess!

2. PLACE JEWELRY ON GUEST

3. OYSTERS & PEARLS!

In the catalog, Oyster Opening jewelry is on a blue • shaded box and has an Oyster icon next to the item number.

Boutique Jewelry comes just as you see it. No Oyster • opening is needed. Purchase tonight or get it for 1/2 price as a Hostess!

All of our Oysters are high quality Akoya Oysters•

Every oyster has at least one Pearl. Some have 2 Pearls or twins! •

The Pearl begins when a grain of sand or irritant enters the Oyster’s body. The Oyster secrets Nacre (or Mother of • Pearl) around it until it is smoothed into a beautiful and lustrous one-of-a-kind Pearl!

Pearls can be white, cream, gold, pink, blue, or rare black•

Real Pearls feel rough when you rub them on your teeth. Simulated Pearls feel smooth. •

Pearls are like snowflakes! There are no two alike. •

The Oyster is the only animal that creates a beautiful gem.•

The Oyster is a metaphor for life. Wouldn’t it be great if we could all be like an Oyster and make a beautiful gift • out of our life’s challenges?

4. THREE PEARL OPTIONS!Open an Oyster and discover a genuine Pearl! 1.

Every Pearl opened from an oyster must be set into a o piece of jewelry.

We will mount your Pearl on the jewelry you selecto

Order jewelry with a white Pearl and the price is the same as 2. the Oyster Opening price.

Order jewelry with a Black Pearl and pay the Black Pearl price. 3. Black Pearls are very rare and come in a variety of hues.

5. BOOKING TALK(see next page)

9. SPONSORING TALK(see next page)

8. “ASK ME” GAME(see next page)

10. CLOSE YOUR PRESENTATION• Payment can be made with Visa, MasterCard or Cash.• Delivery Date & process• Invite everyone to join you at the Oyster Bowl! • The Hostess will open the firest Oyster!

6. EARRINGSYou will want to order earrings with white or black Pearls so they match. If you are lucky enough to open an Oyster with 2 Pearls, you may want to order earrings!

7. HOSTESS PROGRAM/GET THE LOOK(Catalog p 22-23) A Hostess can receive 7 jewelry pieces valued at $494 for just $94.50. If you love more than one piece, consider having a party!


Individual Service is a vital element of every successful Party. One-on-one time with each guest provides an opportunity to help her with her purchase, book her Party, and explore the Business Opportunity. This is your time to make every guest feel important and happy she came to your Party.

Call your Customer by name.• Be prepared with calculator, pen, money, catalog, extra Invoices and price list to verify • amounts.Refer to Guest Care Cards and offer your future services. (See below)• Suggest “add-on” items that complement her purchase. For example, •

“Mary, did you notice the (earrings) that match your (necklace)?” ►Promote shopping online at your online Catalog & Boutique shopping cart on your personal • webpage for future gift giving and personal purchases.Payment Options; decide which YOU will offer in advance•

Credit/Debit Card ►Cash ►Check payable to Demonstrator or Hostess (your choice) ►Demonstrators must make payments in full for all orders using Credit/Debit Cards ►

One-on-one time is the perfect time toASK for “Future Business.”

Draw a line connecting the service with an effective approach.

Online Catalog & Boutique Orders “Have you ever considered doing what I do?”

Booking a Party “Do you like shopping online?”

Sharing the Business Opportunity “Wasn’t opening the Oyster exciting?! Let’s set a date for YOUR Party and the next one you open is on me!”



Party Wrap Up! You and your Hostess are “partners.” What was on her “Wish List”? Can she achieve more before closing out her Party?

Are there more orders and bookings to obtain? The On-line Catalog & Boutique shopping • cart on your personal website is an easy way to collect additional orders before and after the Party!Offer every Hostess the Business Opportunity. For example, • “As a Demonstrator you

would have earned $________ on this Party. You already have ____ bookings which could help you get started. Who would you like to see get paid on those Parties?”

Set up a day and time to close her Party. Submitting the Party orders within 3 days will • provide great Customer service.Parties must be entered into OllieNet and postmarked within 7 business days of the Party•

date. Parties postmarked later than this will be accessed a Demonstrator fee of $4 per late day.

Quick Review

1. A successful Party presentation includes:Being yourself and having FUN!• Involving your Hostess and guests in the Party atmosphere.• Opening the Oysters with care, pointing out the unique and natural beauty of each and • every Pearl.Creating desire for your jewelry; including exclusive Hostess items.• Inviting everyone to shop, book a Party or consider the Vantel Pearls Opportunity.• All of the above.•

2. Having one-on-one conversations allows you to understand how you can best serve future needs of your Customers.

TRUE • FALSE•

3. Which activities should follow the Party?Encourage your Hostess for more orders within 3 days of the Party.• Encourage your Hostess for additional bookings.• Agree on a day and time to close the Party within 3 days for prompt delivery.• Use a follow-up system for future customer service calls.• All of the above•



Fundraising & Bridal Registries

Talk with your Leader when you’re • ready to add these services for your Customers.

IMPORTANT!

Set up your personal Web Site right away. This will allow everyone to shop directly through your On-line Catalog

& Boutique!

Catalog Parties may be an option for Customers who are interested in collecting orders and receiving Hostess Benefits, but are unable to host an in-home Party.

The option to order White • or Black Pearls plus the Online Catalog and Boutique make this SIMPLE for busy women!Set a date to close within • 7 - 10 days.Use the Hostess Wish List • just as you would for in-home Parties.Set sales and booking goals.• Obtain contact information on • all orders.

Additional Sales Avenues

Your Vantel Pearls personal Web Page and On-line Catalog & Boutique offer your Customers one more way to shop directly with YOU from the convenience of their own homes or workplaces.

Personal Web Page and Online Catalog & Boutique and E-Package

Customers can place an order anywhere, • anytime and have it shipped directly to their homes! And YOU want to be the one who gets credit for it!Advertise this everywhere you go!• Include this with your contact • information.



Sharing the Vantel Pearls Opportunity

Many people are searching for the benefits offered at Vantel Pearls. It’s very rewarding to help others fulfill their needs and live the life of their dreams.

Rewards of SponsoringEarn an additional 2% - 11% Override Bonus on your • personal sales and on the retail Jewelry Sales of those you personally sponsor. (See the Career Compensation At-A-Glance located on the Demonstrator website under Tools & Training or complete details.)Give yourself a promotion and earn additional Performance • and Monthly Bonuses. Receive • Fast Start rewards for sponsoring as a new Demonstrator in your first 90 days. (See the Fast Start Program in Unlock Your Treasures for details.)Earn company incentives, including all expense paid trips!• Most importantly, you will receive personal satisfaction knowing • you are making a positive difference in the lives of others.

Take the three minute quiz! Who do you know that might like to...Add additional • income to her budgetHave a • flexible jobHave• fun as she worksBe a • “stay at home mom” while earning a great incomeChange to a career with an • opportunity for tremendous growth Earn fabulous incentives including all expense paid • vacationsMake new • friends

Chapter Six

Pencil in names that come to mind! Don’t assume or prejudge.

________________________________ ___________________________________

________________________________ ___________________________________

________________________________ ___________________________________

________________________________ ___________________________________

28 Sharing the Opportunity


How will you share the Opportunity?

Simply invite others to consider the possibilities and allow them to make the choice. When YOU decide not to invite, you have made the decision for them.

Invite Family and FriendsBe sincere and enthusiastic; tell them why you are sharingthe benefits of Vantel Pearls with them. Then invite them to...

your Grand Opening or next Party• talk with your Sponsor or Manager• attend your next team meeting•

Invite every HostessMost Demonstrators were Hostesses first! It’s a natural progression. They enjoy the excitement of opening Oysters, being at the Party; and they love our jewelry.

1. With your initial Hostess coachingPlace an Oceans of Opportunity Brochure in her Hostess Packet and say, • “Here’s some information on the benefits of being a Demonstrator. Let me know if you might be interested in talking more about this. Your Party could be the start of your own business!”

2. Prior to the PartyAsk if she had a chance to review the Opportunity information included in the Hostess Packet. • For example say, “Did you have a chance to look through the Demonstrator information I gave you?” If she did, ask “What did you like best?”

3. Following the PartyBe sincere and say,• “As a Demonstrator, you would have earned $_______ on your Party. You have _____ bookings already. Would you like to hear more about possibly becoming a Demonstrator? No obligation, just information.”

Quick Review

� Receive ______% - ______% Override Bonus on your personal sales and on the retail Jewelry Sales of those you personally sponsor.

� Fast Start sponsoring rewards are available to new Demonstrators in their first _______ days.

� Sponsoring is simply ________________________ others to consider the possibilities and allowing them to make the choice.


Have FUNand otherswill want

to do it, too!


Share the benefits at EVERY Party; there are at least 3 people at every Party who need what you have. Select 3 of the following to use at your Party.

Start your Parties with an invitation. • “You could earn $600 each month by just doing 1 Party a week. If you had ►

$600 extra a month, what would you do with it?” Allow the guests to respond and then say, “Watch what I do tonight and then talk with me later. No obligation, just information.”

Play the “Ask Me” game. • Encourage guests to mark their Invoice if they are interested in •

receiving information about the opportunity.Share your personal “WHY” story in one of the following ways. •

Write your story on paper. ►Tell your story with photos. ►Pull miniature props out of a gift bag to share your story. ►

Opportunity PacketHand out 3 at every Party. Include your contact information (refer to Demo Corner>Training>Share the Opportunity).

Oceans of Opportunity Brochure• Facinate Your Friends• Business Card• Income Comparison• VIP Pass - Invitation to your next monthly meeting•

Create Your “WHY” Story

1. Where did you first discover Vantel Pearls?

2. Why did you decide to start?

3. Why is your life better because you did?

4. Why do you suggest others consider it, too?



Individual Attention 9 out of 10 people wait to be asked. When you invite others on an individual basis...

you allow them to speak “privately” with you.• it helps you to better identify their wants and needs.• it makes your conversation more personal and sincere.•

“It looked like you had so much fun tonight! Have you ever considered doing what I do?”

“You mentioned you could really use the $600 to buy a new car. Would you like to take some information home?”

There is an interest, now what?Have your opportunity information available and then ask what works best for them.

Offer them an Opportunity Packet and set a time to meet or follow up.• Or ask, • “Would you prefer to review the information at home or face to face?”Or ask,• “Are you looking for more information or are you ready to get started?”

You simply need to share the opportunity and invite them to find out more. Your Sponsor/Leader will be there to assist you with the next steps.

Help them decideBuild a rapport by asking questions. Ask questions • about their families, what’s important to them

(income, flexible hours, fun, etc.). Listen• and be sincerely interested in their responses.Briefly• share what Vantel Pearls has to offer and

how they can have what they want. You can use the first few pages of Unlock Your Treasures as a guide.Do not overwhelm them with too many details.• Close by asking for a decision. See below for a •

few sample trial closes. Determine what works best for you.

Trial Closes “Are you looking for more information, or do you just want to know how to get started?”• “On a scale of 1-10, 1 being ‘no probably not right now’ and 10 being ‘I can’t wait to get • started,’ where do you think you are?” “All that’s left to do is to get you started.”• “From what you know so far, does this sound like it might fit your situation?”•

Follow Up

Call when you ► said you would.

Answer their questions. ►Ask your Sponsor ►

for assistance.



1. Why do YOU want to sponsor? Circle all that apply.

Added Income Help Others Title Promotion Contest

Build a Team Other _______________________________

2. HOW will you share the opportunity with your Hostess and at your Parties?

_________________________________________________________________

_________________________________________________________________

Listen for clues or “Green Flags.”As guests arrive at the Party, conversations naturally occur. Listen for comments that someone may benefit from the Vantel Pearls Opportunity.

Financial needs Desire to be home with their family• Unhappy with their current job Friendly/social person• Loves the product Offers to help• Excited about opening Oysters•

Once you recognize the flag of interest, simply offer your assistance!

Draw a line connecting the “green flag” of interest and one possible way you could help.

Green Flag Ways to offer assistance

“Is all this yours to keep?” “It’s affordable and what makes it great is that I made my start-up costs back in just 1 or 2 Parties. Would you like to just explore the possibilities?”

“What does your family think about “Yes, it is! Plus I receive a great income! Haveyou doing this?” you ever considered doing something like this?” “Is it expensive to get started?” “We all enjoy that it’s a family business and what it allows us to do together. Most of all we enjoy the flexible hours and income! Can I give you some information to take home?”



Obstacles

As Customers consider becoming Demonstrators, sometimes a concern or fear stops them from saying “yes.”

Listen to their comments. Ask questions. Offer solutions. Reassure.

Say, “Would it help to know that with about 5 hours a week you could earn on average about $150? What could an added $600 a month mean to you and your family?”

Say, “It sounds like the extra money could come in handy. Would it help to know that you would probably get your money back within your first Party or two?”

Say, “All you need to do is follow along with the Party PresentationGuide included in your kit (and on the Demonstrator website under Tools & Training>Demonstrator Tools); plus the Oysters are the true stars of the show! How does that sound to you?”

Brainstorm additional obstacles and solutions with your Sponsor.

TAKE THE CHALLENGE!Care to share!

Let’s get YOU started for SUCCESS!STEP 1 Work on your contact list!STEP 2 Identify a possible benefit for each person!STEP 3 Reference the verbiage you want to use! STEP 4 SMILE and start inviting others to consider the possibilities with Vantel Pearls!

“I’m too busy.”

“I can’t afford it right now.”

“It seems like a lotto remember.”



Q & A

Answers to Common Questions

Where can I find the forms mentioned in the Workbook?• You can find these and additional forms on the Demonstrator Website under ►Training>Demonstrator Tools>Reproducible Forms.

May I purchase additional items for my display or personal use?• Demonstrators receive 40% as their discount. Simply submit the order on OllieNet ► by clicking on “Demonstrator Supply & Discount Orders.”

Is there assistance for entering my Party Orders?•

Yes. In addition to training from your Sponsor, there is an “OllieNet Tutorial” ► located on the Demonstrator Website under Training.

Where do I find monthly company specials when processing an order on OllieNet?• Click on the “specials” button when entering your orders. ►

How will I get paid?• Commissions are paid with direct deposits into Demonstrator bank accounts every ► Thursday based on Parties/Orders posted by the prior Thursday at the Home Office. Direct deposits are made the 3rd Thursday of every month for Bonuses and Overrides ► earned the prior month.

What portion of the Hostess Program are Demonstrators responsible for?• Demonstrators have a commissions deduction for the following: ►

Hostess Free Oyster • $0 when Party Jewelry Sales are $250 or more. ○$10.00 when Party Jewelry Sales are less than $250. ○

$25 Booking Gift Certificate - $5.00 each when redeemed• $15 Demonstrator contribution for the 3-Booking Gift (18" Strand)•

Can Hostesses use the 10% - 20% Merchandise Credit on Half-Off or Promotional items?• No. Each Hostess Benefit is a separate transaction and may not be combined. ►

How do I track Party Orders, supplies and more?• Once an order has shipped, a UPS tracking number is provided. Simply look for the ► order you want to track and click on “View.” You will see complete shipping information. Click on the tracking number to be directed to the UPS site.

How do I redeem the $25 Booking Credits for my Hostesses?• Use item number BCERT and fill in the Booking Certificate Credit amount on the ► Invoice and submit to Vantel Pearls with a completed Booking Certificate. Refer to the “OllieNet Tutorial” for additional information.

Am I allowed to take the $25 Booking Credits for the Parties I obtain?• Yes. As long as you were a Hostess in the four months prior and they booked ►

directly from you. A qualifying Party is $250.34 Q&A


Once I use the Booking Certificates located in my kit, how do I obtain additional • Booking Certificates?

Booking Certificates are available as a supply item in OllieNet. ►

What total is used for commissions, contests and title requirements?• Commissions are paid on your Jewelry CV (Commissionable Volume). ► Title requirements and contests such as monthly bonuses, ► Elegant Start rewards and

incentive travel trips, use the SV (Total Sales Volume).

How will I be informed of company specials, products and general information?• Your team meetings are very beneficial in helping you to stay informed. You are ►

also encouraged to join the company conference calls and view the web site for general information, company specials, details and training.

How do I order additional Oysters?• Login to your OllieNet account and click on Demonstrator Supply & Discount Orders> ►

Order Oysters. You must provide information on your future Party dates and your current Oyster count in the comments section of the order entry screen. All you pay is the shipping amount.

Can Customers open Oysters without setting into a piece of jewelry at that time?• No. This does not bring value to our Customers or to the Oyster Opening experience. ►

What is the product guarantee?• It is our goal to make every Customer feel good about their purchase. Our artisans ►

adhere to the highest standards of quality. Our jewelry is guaranteed against damage due to defects in materials or crafting (excluding normal wear and tear) for 90 days.

Is there a repair and exchange option for Customers?• Yes. For complete details, refer to Tools & Training on the Demonstrator website. ►

Is there additional training available?• In addition to the assistance received from your Sponsor and team meetings. ►

You can also find help on the web site under Tools & Training.

How do I redeem my • Fast Start rewards? The Home Office will notify you via an e-mail and prizes will automatically be ►

awarded and mailed to you. Awards are sent out by the office once a month.

Are there tax advantages with my Vantel Pearls business?• ► Yes, there are many tax deductions available. For general guidance, consult with

your accountant for full details.

35 Q&A


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36 Notes

Documents

Demonstrator Workbook a $500 - $2,000 Performance Bonus. Executive and Star Executive Directors earn consistent Monthly Bonuses in addition to your override commissions! 2 Unlock Your