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Dell Optiplex 960 Service Manual

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Dell Optiplex 960 Desktop Computer Service Manual

Text of Dell Optiplex 960 Service Manual

DellOptiPlex960ServiceManual

Mini Tower Computer

Desktop Computer

Small Form Factor Computer

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BatteryDellOptiplex960MiniTower/Desktop/SmallFormFactorServiceManualReplacing the Battery

Replacing the Battery CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis. A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years. The battery may need replacing if an incorrect time or date is displayed during the boot routine along with a message such as: Time-of-day not set - please run SETUP program or Invalid configuration information please run SETUP program or Strike the F1 key to continue, F2 to run the setup utility To determine whether you need to replace the battery, reenter the time and date in system setup and exit the program to save the information. Turn off your computer and disconnect it from the electrical outlet for a few hours; then reconnect the computer, turn it on, and enter system setup (see the Dell Technology Guide). If the date and time are not correct in system setup, replace the battery. You can operate your computer without a battery; however, without a battery, the configuration information is erased if the computer is turned off or unplugged from the electrical outlet. In this case, you must enter system setup (see the Dell Technology Guide) and reset the configuration options. CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. To remove the battery: If you have not already done so, make a copy of your configuration information, found in system setup. Perform the procedure Before Working on Your Computer. Remove the computer cover. Locate the battery socket.

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NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board. NOTICE: To avoid damage to the battery connector, you must firmly support the connector while removing the battery.

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Remove the system battery. a. b. Support the battery connector by pressing down firmly on the positive side of the connector. While supporting the battery connector, press the battery tab away from the positive side of the connector and pry the battery it up out of the securing tabs at the negative side of the connector.

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system battery battery socket tab

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positive side of battery connector battery socket

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Install the new system battery. a. b. c. Support the battery connector by pressing down firmly on the positive side of the connector. Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector. Press the battery straight down into the connector until it snaps into place.

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Perform the procedure After Working on Your Computer.

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Enter system setup (see the Dell

Technology Guide) and restore the settings you recorded in step1.

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Properly dispose of the old battery as described in the safety information that shipped with your computer.

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Contacting DellDellOptiplex960MiniTower/Desktop/SmallFormFactorServiceManualTo contact Dell for sales, technical support, or customer service issues: Visit support.dell.com. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. Click Contact Us on the left side of the page. Select the appropriate service or support link based on your need. Choose the method of contacting Dell that is convenient for you.

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Desktop ComputerDellOptiplex960MiniTower/Desktop/SmallFormFactorServiceManualInside View of Your Computer

Inside View of Your Computer

1 drive bays (media card reader, floppy drive, optical drive, hard drive(s)) 3 chassis-intrusion switch 5 card slots 7 front I/O assembly

2 power supply 4 system board 6 heatsink assembly

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DellOptiPlex960ServiceManualDesktop Computer

Working on Your Computer Inside View of Your Computer System Board Components Cover Chassis Intrusion Switch Cards Drives Processor I/O Panel Power Supply Speakers Battery System Board Memory Troubleshooting Tips Contacting Dell

Notes, Notices, and CautionsNOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. IfyoupurchasedaDellnSeriescomputer,anyreferencesinthisdocumenttoMicrosoft Windows operating systems are not applicable.

Information in this document is subject to change without notice. 2008DellInc.Allrightsreserved. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, OptiPlex, Dell OpenManage and the YOURS IS HERE logo are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation in the U.S. and other countries; Microsoft, Windows, Windows Server, MS-DOS and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model DCNE December2008Rev.A01

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DellOptiplex960MiniTower/Desktop/SmallFormFactorServiceManualCards

Cards CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC compliance of the computer. The brackets help to keep foreign objects out of your computer and help direct airflow for cooling. YourDellcomputerprovidesthefollowingconnectorsforPCIandPCIExpress(PCIe)cards:l l l l

One low-profile PCIe x16 card slot Two connectors for low-profile PCI cards One low-profile PCIe x1 card slot One connector for an internal wireless card

PCI and PCIe Cards

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PCIe x1 card PCIe x16 riser interface release lever, securing tab

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PCIe x16 card PCIe x1 card

Installing a PCI CardIf you are replacing a PCI card, remove the current driver for the card from the operating system. See the documentation that came with the card for information. Perform the procedure Before Working on Your Computer. Gently press the release tab on the card-retention latch all the way up.

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card system board connector card-retention latch

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release lever, securing tab card insert

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If you are installing a card in an empty card connector on the system board, remove the filler bracket to create a card-slot opening at the back of the computer. Then continue with step 5. If you are installing a card to replace one already installed in the computer, remove the installed card (see Removing a PCI Card). Prepare the card for installation. NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer.

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release tab on card retention latch card-edge connector

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card card connector

CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.

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PCIe x16 card securing slot (not all cards) PCIe x16 card connector

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release lever securing tab

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Place the card in the connector and press down firmly. Using the following illustration as a guide, ensure that the card is fully seated in the slot.

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card fully seated bracket within slot

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card not fully seated bracket caught outside of slot

NOTE: If you are installing a PCIe x16 card, ensure that the securing tab on the connector's release lever fits into the slot on the

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