Dawn Michele Moore Resume 1

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    201 Sherri Lane, Excelsior Springs, MO 64024 Cell: 816-529-3513 dmichelemoore1969@gmail.com

    https://www.linkedin.com/in/dmichelemoore1969 https://www.girlscoutsksmo.org/Pages/default.aspx

    Professional Summary

    Meticulous, excellent with multiple tasks and working under pressure. Broad industry experience includes Customer

    Service, Finance, and Legal. Client-focused Sales Representative with 15+ years of providing solutions to customers. Solid understanding of Word, Excel, Outlook, Lotus, Corel, Monarch, and Windows.


    Type: 50+ WPM Fast Learner: went from CSG to ASCR systems with Highly dependable Mediacom & from Agris to Cinch/GP systems with Louis

    Excellent attention to detail Dreyfus Commodities

    Work History

    Domestic Execution Associate, 02/2010 to 12/2015 Louis Dreyfus Commodities 4800 Main Street, Kansas City, MO 64112

    Created truck settlements and assisted in training new hires Accumulated all backup documentations and compiled files in electronic formats to be eco-friendly; hard copy of files when documents were too fragile or illegible when scanned

    Managed lien holder information Resolved account discrepancies with grain farmers and co-ops Improved interactions between merchandising and execution departments by showing an increase in production and accuracy; also covered the receptionist desk when needed Completed daily position reports for assigned locations which included tracking inventory Obtained documents, clearances, certificates and approvals to ship containers overseas from local, state, and federal agencies Assisted with state audits annually; also internal audits done quarterly

    Customer Service Associate, 07/1996 to 01/2010 Mediacom 115 N. Industrial Park Rd, Excelsior Springs, MO 64024

    Payroll for the telemarketing, direct sales, and technical departments Billing handled all the accounts receivable & payable for the company Customer Service opened offices, working front counters taking payments, equipment, and resolving complaints; also created and took deposits to the bank Telemarketing proven sales record; promoted to lead then supervisor Advertising did all local advertising in Newspapers, Radio, and TV spots on local origination channel Public Relations setup demonstrations of new products with the local chambers in a quad state area; also supervised company presence at local festivals by entering in parades, running booths, etc. Safety Committee Secretary NCTI/Jones Cable courses passed with honors: Excellence in Customer Service, Cable Network Overview, Delivering Cable Services

    Accounting Assistant, 06/1987 to 01/1990

    The Elms Resort & Spa Regent & Elms Blvd, Excelsior Springs, MO 64024

    Worked directly under controller doing payroll, inventory, A/R, A/P, and taking deposits to the bank.


    High School Diploma - 1987:

    Oak Park & Ruskin High School - Kansas City, MO

    Certifications & Volunteer

    CPR & First Aid Certification valid thru December 2016

    Girl Scout Troop 40 Assistant Troop Leader from 2011 to present