D9412G/D7412G 2019-09-08¢  R10 iCLASS Mullion Reader, R40 iCLASS Switchplate Reader, RK40 iCLASS Pin

  • View
    0

  • Download
    0

Embed Size (px)

Text of D9412G/D7412G 2019-09-08¢  R10 iCLASS Mullion Reader, R40 iCLASS Switchplate Reader, RK40...

  • D9412G/D7412G

    EN Troubleshooting Guide

    Control Panel

  • D9412G/D7412G | Troubleshooting Guide |

    2 Bosch Security Systems, Inc. | 8/05 | F01U004320B

    CD-ROM • To order hard copies of this guide with an enclosed CD-ROM, request P/N F01U010925B. • To order the CD-ROM only, request P/N F01U010929B.

  • D9412G/D7412G | Troubleshooting Guide |

    .

    Bosch Security Systems, Inc. | 7/05 | F01U004320B 3

    Contents 1.0 Introduction.....................................................................................................................................................................5 2.0 Troubleshooting Test Procedures...............................................................................................................................6 3.0 Troubleshooting .............................................................................................................................................................7 3.1 Access Control Symptoms............................................................................................................................................7

    TTP1: Card Does Not Open Access Door ....................................................................................................................8 TTP2: Alarm Occurs On Access Door After Valid Card Read..............................................................................13 TTP3: Alarm Occurs When Exiting Access Door....................................................................................................15 TTP4: Keypad Displays SERVICE 9210 ....................................................................................................................17 TTP5: SDI Fail 33 to 40 ..............................................................................................................................................20 TTP6: Control Panel Log Displays “Access Denied” for Alleged Valid Card......................................................20 TTP7: D9210B NOT READY Displayed on Keypads When Enrolling Cards, Tokens, or Keyfobs ................21 TTP8: Access Door Unlocks When Area Is Disarmed............................................................................................22 TTP9: Access Door Does Not Relock after Clearing a Fire Alarm and Resetting the Control Panel................22

    3.2 Point Symptoms ............................................................................................................................................................23 TTP10: Point Trouble ....................................................................................................................................................23 TTP11: Point Trouble and D8128C or D8128D OctoPOPITs Are Connected to the Control Panel..................24 TTP12: Point Trouble and the D8125 POPEX with D8126, D8127, or D9127 POPITs Is Connected to the

    Control Panel ....................................................................................................................................................28 TTP13: Point Trouble and D8125MUX and Detection Systems Multiplex Devices Are Connected to the

    Control Panel ....................................................................................................................................................35 TTP14: Point Trouble with D8125INV and Inovonics Wireless Devices Connected to the Control Panel .......46 TTP15: Point Trouble and D9210B Card Access Interface Modules Are Connected to the Control Panel .......53 TTP16: Point Trouble on One of the Eight On-board Points...................................................................................55 TTP17: Point 8 Indicates a Short Even Though the Point has an EOL Resistor....................................................56 TTP18: Control Panel’s On-board Point Has Only an EOL Resistor Connected, and the Keypad Indicates the

    Point Is Faulted.................................................................................................................................................56 TTP19: Points 128 and 248 Are Missing .....................................................................................................................56 TTP20: Point Indicates a Short Circuit When It Is Open .........................................................................................57 TTP21: Extra Points on the System .............................................................................................................................58 TTP22: Keypad Displays SERVICE ZONEX............................................................................................................60 TTP23: Control Panel Sends PT BUS TROUBLE Reports to the Central Station ................................................60 TTP24: All Points On a Point Expansion Technology Show Shorted .....................................................................60 TTP25: Point Does Not Respond as Programmed.....................................................................................................61 TTP26: Missing Points ...................................................................................................................................................63 TTP27: Unexpected Voltage on On-board Point Wiring..........................................................................................63

    3.3 Keypad Symptoms .......................................................................................................................................................65 TTP28: Keypad Sounds Trouble Tone Even Though There Are No Displayed Troubles ...................................65 TTP29: Keypad Shows CALL FOR SERVICE..........................................................................................................65 TTP30: Keypad Shows SERVICE KEYPAD .............................................................................................................67 TTP31: SDI Fail 1 to 8...................................................................................................................................................68 TTP32: Silencing Alarms or Troubles, and Clearing Keypad Memory...................................................................68

    3.4 Central Station Communications Symptoms.........................................................................................................69 TTP33: Control Panel Does Not Communicate with Central Station by Telephone.............................................70 TTP34: Dial Tone Does Not Occur after Red PHONE LED Lights .......................................................................72 TTP35: Dial Tone Does Not Stop after the First or Second Digit is Dialed, or No Ring Sound Occurs after the

    Dialing Completes............................................................................................................................................73

  • D9412G/D7412G | Troubleshooting Guide |

    4 Bosch Security Systems, Inc. | 7/05 | F01U004320B

    TTP36: The Receiver Does Not Answer or Does Not Send ACK Tones ...............................................................73 TTP37: Control Panel Does Not Send Event Data after ACK Tones Occur, or Control Panel Attempts to

    Communicate Again for the Same Event ......................................................................................................74 TTP38: Control Panel Does Not Communicate with the Central Station Receiver through a Network .............74 TTP39: Control Panel Does Not Send Opening and Closing Reports by Area .....................................................88 TTP40: PHONE LINE FAIL Message Appears on the Keypad ..............................................................................89 TTP41: Cannot Connect RPS to Control Panel Using the Network........................................................................90

    3.5 Ground Fault Symptoms.............................................................................................................................................91 TTP42: Ground Fault on Control Panel ......................................................................................................................91 TTP43: Control Panel Sends “Trouble Point 256” Message to Central Station......................................................92 TTP44: Control Panel Sends “BTO/BTR” Message to Central Station ..................................................................92

    3.6 General Wiring Troubleshooting .............................................................................................................................93 TTP45: Shorted Wiring .................................................................................................................................................94 TTP46: Open Wiring.....................................................................................................................................................96 TTP47: Noise on Wire...................................................................................................................................................98 TTP48: Wire Shorted to Ground................................................................................................................................102 TTP49: Unexpected Voltage on On-board Point Wiring........................................................................................104 TTP50: Power Troubleshooting...............................................................................................