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User: charlie.latham Time: 08-19-2015 15:18 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_01 Color: CMYK
Contents2
Message from the Chairman.........................3
Sponsors .........................................................4
Message from the Keynote Speaker ............5
About the Awards............................................6
History of the Awards .....................................7
The Judging Process.......................................8
Clarence Valley Businessof the Year Award ............................................9
Trainee or Apprentice of the Year................11
Better Access Award ....................................13
Work Health and Safety Award....................15
Retail Award ..................................................17
Professional Services Award.......................22
Tourism, Accomodation, Events andEntertainment Award ...................................25
Trade, Industry andManufacturing Award ...................................27
New Business Award....................................29
Health, Fitness and Wellbeing Award.........33
Food and Beverage Award ...........................35
People’s Choice Award.................................38
Finalists.........................................................40
Clarence Valley Business Excellence Awards
Publilshed by The Daily Examiner Newspaper Pty LtdACN 000 006 959 | 55 Fitzroy St, Grafton NSW 2450
Printed by APN Print Warwick | 56 Kenilworth St, Warwick QLD 4370© The Daily Examiner Pty Ltd 2015 | Unauthorised reproduction isProhibited under the laws of Australia and by international treaty.
User: charlie.latham Time: 08-19-2015 15:18 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_02 Color: CMYK
Chairman’s Message 3
Clarence Valley Business Excellence Awards
ONCE again, we havesome wonderfulexamples of
outstanding businesses in theClarence Valley who have theconfidence in their performanceto put themselves forward,showcasing businessexcellence.
Running a business is not easy, or for thefaint hearted. It requires tenacity, hard workand a commitment to continually improvemanagement, marketing, customer service,staff skills, safety, innovation andenvironmental impact.
The 2015 finalists are well deserving of ourcongratulations.
Their excellent achievements could not beassessed without experienced and highlyqualified judges.
They devote their time andexpertise to the process, forwhich we thank them.
The Clarence Valley BusinessExcellence Awards also has thesupport of many valuablesponsors, including our majorsponsor The Daily Examiner.Without their help, we would not
be able to build the awards into the majorevent it has become, and celebrate thewinners in such fine style. We thank themfor their ongoing support of businessexcellence in the Clarence Valley.
The quality of this year’s finalists do not failto inspire confidence in the quality ofbusinesses we have in our region.
Adam GordonChairmanClarence Valley Business Excellence Awards Committee
“ T h e 2 0 1 5 f i n a l i s t s a r e w e l l
d e s e r v i n g o f o u r c o n g r a t u l a t i o n s .”
User: charlie.latham Time: 08-19-2015 15:18 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_03 Color: CMYK
The Daily ExaminerMAJOR SPONSOR
SPONSORS
CHESS EMPLOYMENT CLARENCE VALLEYCOUNCIL
EPIC EMPLOYMENTSERVICE
GRAFTON CHAMBER OFCOMMERCE
KEY EMPLOYMENT
MACLEAN CHAMBER OFCOMMERCE
WORKCOVER NSW STATE TRAININGSERVICES, NORTH
COAST
ETC
104.7FM
2GF
NORTH COAST TAFENSW
TURSA EMPLOYMENTAND TRAINING
YAMBA DISTRICTCHAMBER OFCOMMERCE
MAREEBA AGED CARE
Clarence Valley Business Excellence Awards
Sponsors4
SUPPLIERS
AJ ENTERTAINMENT
FABULOUS FUNCTIONS YAMBA GOLF AND COUNTRYCLUB
YOOHOO CREATIVE ANDDIGITAL
FORD BROTHERS SEAFIRE RESTAURANT TREASURY WINES ESTATE BOTERO
NORTH COASTHAIR ANDBEAUTY
NSW BUSINESS CHAMBER,NORTHERN RIVERS
NORTH COAST DESTINATIONNETWORK / THE LEGENDARY
PACIFIC COASTNORTHERN RIVERS BUSINESS
MAGAZAINE
SUPPORTERS
MACLEAN TROPHIES
User: charlie.latham Time: 08-19-2015 15:18 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_04 Color: CMYK
enabling us to reach morebusinesses in more places. TheSmall Business FriendlyCouncils Program has engaged67 local councils to implementplans to better support smallbusiness.
Businesses can accesspersonalised business advice
through Small Biz Connect, a team of mobilebusiness advisors, which complements ourregional and multicultural programs that arehelping us to break through the barriers oflanguage and distance.
These awards are an opportunity to applaudsmall business success but also for you tobuild networks that will support yourbusiness journey. Thank you for yourcontribution to the Clarence Valley economyand community.
Robyn HobbsNSW Small Business Commissioner
SMALL businesses are thebackbone of ourcommunities, and it is
heart-warming to see hardworking individuals recognisedthrough the Clarence ValleyBusiness Excellence Awards. Iwould like to congratulate thenominees, finalists and winnersand am honoured to helpcelebrate your achievements.
At the Office of the NSW Small BusinessCommissioner, we have the privilege ofworking with small businesses throughoutNSW. We understand that operating a smallbusiness can be challenging at times, whichis why we help businesses navigatedisputes through confidential mediationservices and provide a voice withingovernment.
Our role is also to empower small businessowners with information and assistancethrough a range of programs that are
“ T h e s e a w a r d s a r e a n o p p o r t u n i t y t o a p p l a u d s m a l l
b u s i n e s s s u c c e s s b u t a l s o f o r y o u t o b u i l d n e t w o r k s
t h a t w i l l s u p p o r t y o u r b u s i n e s s j o u r n e y .”
Message from the Keynote Speaker 5
Clarence Valley Business Excellence Awards
User: charlie.latham Time: 08-19-2015 15:18 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_05 Color: CMYK
by completing an entry form and providing abusiness profile.
The majority of participants comment on thevalue of entering the Awards and how ithelped themselves, their business or theirstaff.
2015 entrant Dane Mitchell of OptimumHealth Solutions said the proof was in thepudding.
“We had tremendous growth last year fromthe relationships built from the awards andit is definitely worth the effort.”
Sign up to the newsletter atwww.valleyexcellence.org.au to be kept upto date with all the awards news includingkey dates.
ORGANISED by a committee of
volunteers, the Clarence Valley
Business Excellence Awards
recognise and reward outstanding levels of
business excellence and customer service.
These Awards aim to promote a climate of
pride in the business community and
provide a benchmark of best practice.
The benefits of entering the Awards can be
summarised into five key areas:
1. Local business marketing and promotion
2. Review of business practices
3. Public recognition for a job well done
4. Improve staff moral and team work
5. Networking
Entry into the awards is by self-nomination
“ We h a d t r e m e n d o u s g r o w t h l a s t y e a r f r o m t h e
r e l a t i o n s h i p s b u i l t f r o m t h e a w a r d s a n d i t i s
d e f i n i t e l y w o r t h t h e e f f o r t .”
– D a n e M i t c h e l l , O p t i m u m H e a l t h S o l u t i o n s
About the Awards6
Clarence Valley Business Excellence Awards
User: charlie.latham Time: 08-19-2015 15:45 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_06 Color: CMYK
winner, the Clarence Valley Business of the
Year Award, is crowned.
To raise the profile of the awards and to
increase business involvement, the People’s
Choice Award was introduced in 2013 which
relies on the public voting for their favourite
business to determine the winner.
This year, the People’s Choice Award was
expanded to recognise good customer ser-
vice with the introduction of Favourite Em-
ployee to sit alongside the Favourite Busi-
ness Award.
The Daily Examiner has been the proud
major sponsor for the last two years.
SINCE 2006 the Clarence Valley Busi-
ness Excellence Awards has recog-
nised excellence in business.
These Awards were established from an
initiative of the then Grafton City Council
(now Clarence Valley Council) who invited all
five Chambers of Commerce to join.
Clarence Valley Business Excellence Awards
Inc was formed as a not for profit committee
to oversee the staging of the awards and
operate under the umbrella of the NSW
Business Chamber.
Today, 16 Awards are presented across
diverse industry categories and an overall
History of the Awards 7
Clarence Valley Business Excellence Awards
User: charlie.latham Time: 08-19-2015 15:45 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_07 Color: CMYK
The Judging Process8
Clarence Valley Business Excellence Awards
claims made within the written submission.Winners are determined by the scores ofboth the written entry forms and the sitevisit.
To ensure consistency and fairness in judg-ing, a standardised matrix is used across allcategories.
The People’s Choice Award is not judged butrather decided by popular vote by the public.
Nominations are taken and then one roundof voting follows for the public to vote ontheir favourite business and employee andthe one with the most votes wins.
All information submitted in an entry isstrictly confidential and the judges sign aconfidentiality agreement.
THE Daily Examiner Clarence Valley
Business Excellence Awards judging
process is overseen by the judging
coordinator, appointed by the committee.
Experienced business professionals from
the region are selected to judge the awards,
except the People’s Choice Award which is
decided by public vote.
Each award category is allocated a team of
two judges who carefully assess the written
entry forms.
A site visit is prearranged by the judges to
conduct an interview with the entrant.
The site visit is important to gain a better
understanding of the business and verify
User: charlie.latham Time: 08-19-2015 15:45 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_08 Color: CMYK
WINNER: Fresh Dental Care
OUR Grafton practice employs 6dentists offering services in allgeneral dental treatment.
The Grafton practice also employs achildren’s therapist, dental hygienist and aspecialist orthodontist.
Our practice philosophy is that peopleshould be healthy and happy and we striveto ensure that every patient experiencesexcellent patient care in a professional andcaring environment.
11 QUEEN ST, GRAFTONPH 6643 2225
Clarence Valley Business Excellence Awards
Clarence Valley Businessof the Year Award 9
The Daily ExaminerProud Sponsor
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User: charlie.latham Time: 08-19-2015 15:45 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_10 Color: CMYK
WINNER: Ruth Finlay – Addictive Hair and Beauty
RUTH is a valued member of theAddictive Hair and Beauty team andloves every minute of working there.
Studying a Certificate III in Hairdressing atTAFE, not only is she learning hairdressingskills but also gaining confidence incommunicating with people.
She has a growing number of clientele whoregularly rebook to come and see her.
Ruth’s favourite part of hairdressing is
upstyling and one day she hopes tospecialise in this area.
Her Manager Sophie says of Ruth, “Herwarm personality and friendly vibes shinethrough infecting everyone around her.”
Ruth’s love of her job and meeting andworking with wonderful people are whatmotivate her every day.
You can’t wipe the smile off the face of thisbudding hairdresser.
22 PRINCE ST, GRAFTONPH 6643 4747
Clarence Valley Business Excellence Awards
Trainee or Apprentice of the Year 11
Proud Sponsor
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User: charlie.latham Time: 08-19-2015 15:45 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_12 Color: CMYK
WINNER: SPAR Maclean
THE longest continually runninggrocery store in Australia (1883),owners Bob and Judith Little have put
their heart and soul into SPAR Macleansince taking over in 1980.
Major renovations in 2015 converted theconvenience store into a state of the art, fullrange supermarket employing 78 staff.
Wheelchair friendly access to the store and
aisles wide enough to accommodate electricmobility scooters help all customers feelwelcome.
For those who are unable to travel to thestore, a free phone in and deliver service isavailable.
SPAR Maclean aims to provide the highestpossible level of service, whilst stillmaintaining a competitive pricing policy.
4 RIVER ST, MACLEANPH 6645 2002
Better Access Award 13
Clarence Valley Business Excellence Awards
Proud Sponsor
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User: charlie.latham Time: 08-19-2015 15:45 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_14 Color: CMYK
WINNER: Harwood Marine
HARWOOD Marine is a full serviceship building, repair, engineeringand construction business who
service clients of all shapes and sizes, fromlarge multi-million Government and privatetenders to smaller fishing trawlers in needof quality repair.
With operations on the North Coast of NSW,Australia and Cebu, Philippines, Harwood
Marine has the facilities capable of handlinga wide variety of vessels.
Harwood Marine Management is committedto ensuring their workers, trainees andvisitors are subjected to a safe and healthyenvironment and provide the necessaryresources and training to meet and exceedsafety standards.
162 RIVER RD, HARWOODPH 6646 4222
Work Health and Safety Award 15
Clarence Valley Business Excellence Awards
Proud Sponsor
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User: charlie.latham Time: 08-19-2015 15:46 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_16 Color: CMYK
Retail Award – Up to 5 Employees 17
Clarence Valley Business Excellence Awards
AT Bridgestone Select Grafton you’llfind an extensive range of qualitytyres, including car, 4WD and light
truck to suit any budget.
Highly qualified and friendly, local staffprovide a tyre fitting service and a fullyequipped mechanical workshop specialisingin wheel alignments, rego inspections andmechanical repairs.
Relax in a comfortable, clean lounge with TVand free Wi-Fi while work is completed onyour vehicle.
The Bridgestone brand has a globalreputation as the tyre industry marketleader, renowned for producing qualityproducts and being at the forefront oftechnology, innovation and continuousimprovement.
3/5 IOLANTHE ST,SOUTH GRAFTON
PH 6643 3377
WINNER: Bridgestone Select
Proud Sponsor
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CREATE,connect,exchange,
share, exhibitand inspire...Island Collectiveis Yamba’sdesigner home-wares, contem-porary art,furniture andfashion store.This eclecticlifestyle space isalso host to inspiring cultural art events andhands-on workshops. Be inspired by Fleur’son-site art and design studio. www.islandcollecti-ve.com.au services customers worldwide andwelcomes everyone to the Island.
FINALISTSIsland Collective
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Retail Award – Up to 5 Employees18
INSPIRATIONS Paint Grafton service the localtrade, industry and retail sectors for all paintand speciality needs including house paints,
wallpapers, automotive paints, colour consults,furniture and industrial coatings. With service andinstruction provided both in store and on site,you’re sure to be inspired on your next project.
Inspirations Paint
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WINNER: SPAR Maclean
SPAR Maclean aims to provide thehighest possible level of service,whilst still maintaining a competitive
pricing policy.
This multi award winning business offers aninnovative customer loyalty program,personalised packing, carrying and deliveryservices.
The longest continually running grocerystore in Australia (1883), owners Bob and
Judith Little have put their heart and soulinto SPAR Maclean since taking over in1980.
Major renovations in 2015 converted theconvenience store into a state of the art, fullrange supermarket employing 78 staff.
The friendly, helpful staff, range of productsand quality of fruit and vegetables make thisa popular place to shop.
4 RIVER ST, MACLEANPH 6645 2002
Retail Award – 6 or More Employees 19
Clarence Valley Business Excellence Awards
Proud Sponsor
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I Scream GraftonMall Butchery
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Retail Award – 6 or More Employees20
AN iconicAus-tralian
milk barre-inventedwith a moderntwist sellingdelicious icecream and somuch more!Espressocoffee,milkshakes,desserts andlollies as wellas hot dogs, burgers, soup and the famoustoasted sandwich. Take the whole family to thisunique retro cafe with jukebox and roller skatingstaff!
TOP quality meats, deli range and Lilydalefree range chickens. Marinated andprepared meals including stir fries,
casseroles and roast veggies make your lifeeasier. Gluten, dairy and preservative freesausages, condiments and sauces are on hand.Friends and informative staff can cut to order andanswer all your questions about preparation,cooking and food matching.
FINALISTS
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User: charlie.latham Time: 08-19-2015 15:46 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_21 Color: CMYK
WINNER: Summerland Credit Union
ONE of 13 branches spreadthroughout the Far North Coast ofNSW and southern Queensland,
Summerland Credit Union Grafton provideshigh quality products and services,delivered with small business-like service.
This is a community-based, customer-ownedbanking organisation where decisions aremade to benefit the customers, who asmembers of the credit union and also
owners of the business.
Profits are returned to customers throughfairer fees and improved service levels.
Every person is different and as such, theirfinancial needs are most likely to bedifferent and so a range of accounts, loanstructures and investment types are offeredto match these needs.
82 PRINCE STREET, GRAFTONPH 1300 802 222
Professional Services Award –Up to 5 Employees22
Clarence Valley Business Excellence Awards
Proud Sponsor
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WINNER: Fresh Dental Care
OUR Grafton practice employs 6dentists offering services in allgeneral dental treatment.
The Grafton practice also employs achildren’s therapist, dental hygienist and aspecialist orthodontist.
Our practice philosophy is that peopleshould be healthy and happy and we striveto ensure that every patient experiencesexcellent patient care in a professional andcaring environment.
11 QUEEN ST, GRAFTONPH 6643 2225
23Professional Services Award –
6 or More Employees
Clarence Valley Business Excellence Awards
Proud Sponsor
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User: charlie.latham Time: 08-19-2015 15:46 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_24 Color: CMYK
WINNER: Grafton 2 Yamba Houseboat Hire
GRAFTON 2 Yamba Houseboat Hire isworking hard to have the ClarenceValley recognised as a preferred
houseboat holiday destination on par withthe Gold Coast, the Hawkesbury and theMurray Rivers.
People from all over Australia hire and enjoythe quality and affordably priced houseboatsfor parties and holidays.
With no boat license required and ashopping service to stock the boat withfood, drink and bait supplies as requested,customers can simply drive to the water’sedge, step aboard the boat and go.
Grafton 2 Yamba Houseboat Hire unlocksthe beauty and majesty of the ClarenceRiver and its riverside towns.
60 CLARENCE ST, BRUSHGROVEPH 6647 6638
Tourism, Accommodation, Eventsand Entertainment Award 25
Clarence Valley Business Excellence Awards
YAMBA Tours is a quality tour and charteroperation based in the coastal tourist townof Yamba in Northern New South Wales. We
are a successful family owned and operatedbusiness specialising in packaged holidays. Youare assured of an excellent touring experienceshowcasing the Clarence Valley with Yamba Tours.
FINALISTYamba Tours
Proud Sponsor
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User: charlie.latham Time: 08-19-2015 15:46 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_26 Color: CMYK
WINNER: Benny’s Smash Repairs
Benny’s Smash Repairs offer assistancewhen making a claim and dealing with theinsurance company.
Have peace of mind knowing equipment iscompletely up to date, suitable for allcurrent model vehicles and premium paint isused to replicate a “factory finish”.
If you have ding, give Benny’s a ring!
EMPATHY and compassion are at theheart of this successful business runby the Benn family for over 20 years.
The staff of Benny’s Smash Repairs know amotor vehicle accident is very stressful andso take the time to not only assess thedamage of the vehicle but also the wellbeingand comfort of the customer.
44 VILLIERS STREET, GRAFTONPH 6642 2322
Trade, Industry andManufacturing Award 27
Clarence Valley Business Excellence Awards
Proud Sponsor
HIGHLY qualified, friendly staff provide atyre fitting service as well as wheelalignments, rego inspections and
mechanical repairs. An extensive range of qualitytyres for cars, 4WDs and light trucks are sure tosuit any budget. Relax in a comfortable, cleanlounge with TV and free Wi-Fi while work iscompleted on your vehicle.
FINALISTBridgestone Select
User: charlie.latham Time: 08-19-2015 15:46 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_27 Color: CMYK
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User: charlie.latham Time: 08-19-2015 15:46 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_28 Color: CMYK
WINNER: CSR Gyprock Trade andTimber Supplies
CSR Gyprock Trade and TimberSupplies sell a range of plasterboardand timber supplies to the trade
sector as well as the DIY handy person.
Whether building a new home or renovatingthe old one, the friendly staff of CSRGyprock Trade and Timber Supplies offervaluable advice and make a hard job into an
easier one.Even though the Grafton branch is a newbusiness, CSR has been in operation for160 years, since established in 1855.
Great service, competitive pricing and a firstclass delivery service strengthen theoutlook of this new business.
SHED 10, 160 NORTH ST,GRAFTON
PH 6642 6477
New Business Award –1st Year of Operation 29
Clarence Valley Business Excellence Awards
Proud Sponsor
FAMILY friendly good quality food with thefamily budget in mind! Kezas is a new takeon old style café/takeaway food. The staff
always have happy smiles on their faces and willtake the time to ensure all customer orders areexactly right. Generous specials keep customershappy and returning time after time.
FINALISTKezas on Bent
User: charlie.latham Time: 08-19-2015 15:46 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_29 Color: CMYK
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New Business Award –1st Year of Operation30
HIGHLY qualified, friendly staff provide atyre fitting service as well as wheel align-ments, rego inspections and mechanical
repairs. An extensive range of quality tyres forcars, 4WDs and light trucks are sure to suit anybudget. Relax in a comfortable, clean lounge withTV and free Wi-Fi while work is completed on yourvehicle.
A FRIENDLY café that sells great coffee,handmade cakes and slices and a largerange of satisfying meals and sandwiches.
Everyone is welcome to visit Smiles Cafe andenjoy the many old family recipes. At Smiles Cafeit’s simple: great service, great coffee and greatfood, all at an affordable price.
FINALISTSSmiles Café Bridgestone Select
User: charlie.latham Time: 08-19-2015 15:46 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_30 Color: CMYK
WINNER: Irons and Craig
LOCAL, Fresh, Delicious. Irons andCraig has become a popularcafe/restaurant operating from a
vintage-inspired beach house in the busyheart of Yamba.
Not only do Irons and Craig provide a fullbreakfast and lunch menu seven days aweek but also support the Yamba FarmersMarket, create garden projects and Jam
Club, a subscription service to homemadejams.
Hosting a number of special events duringthe year including degustation dinners, artexhibitions, music performances, privatefunctions and their very own festival - BigRiver Brew Fest, Irons and Craig provide acommunity lounge room to celebrate locallygrown fresh produce, delicious meals anddrinks.
29 COLDSTREAM ST, YAMBAPH 6646 1258
New Business Award –2nd Year of Operation 31
Clarence Valley Business Excellence Awards
A UNIQUEair-condi-tioned
facility offering24/7 access tospecialist equip-ment, personal-ised training andgroup fitnessclasses. Beeducated and inspired by the dedicated team toachieve life-changing results and enjoy the bestquality of life possible.
Proud Sponsor
THIS eclecticlifestyle spaceis also host to
inspiring cultural artevents and hands-onworkshops. Beinspired by Fleur’son-site art anddesign studio.www.islandcollecti-ve.com.au services customers worldwide andwelcomes everyone to the Island.
FINALISTSIsland Collective Yamba 24/7Health and Fitness
User: charlie.latham Time: 08-19-2015 15:47 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_31 Color: CMYK
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User: charlie.latham Time: 08-19-2015 15:47 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_32 Color: CMYK
WINNER: Optimum Health Solutions
OPTIMUM Health Solutions has beenhelping Clarence Valley residentsrehabilitate injuries, lose weight,
manage chronic health conditions and live ahealthy lifestyle since 2002.
Formerly known as Peak Health, thetransition to Optimum Health Solutions wasmade in January 2015 to grow allied healthservices provided to the community.
The business is built on a team approach tohealthcare with a team of ExercisePhysiologists, Physiotherapists andDietitians under the same roof.
The team work together to treat injuries, getpeople moving again and improve diets.
Services are offered to the Clarence Valleyand beyond to Ballina and Lismore.
UNIT 1/1 FAIRTRADER DRIVE,YAMBA
PH 0423 267 856
Health, Fitness andWellbeing Award 33
Clarence Valley Business Excellence Awards
Proud Sponsor
A UNIQUE air-conditioned facility offering24/7 access to specialist equipment,personalised training and group fitness
classes. Be educated and inspired by the dedicat-ed team to achieve life-changing results and enjoythe best quality of life possible.
FINALISTYamba 24/7Health and Fitness
User: charlie.latham Time: 08-19-2015 15:17 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_33 Color: CMYK
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User: charlie.latham Time: 08-19-2015 15:47 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_34 Color: CMYK
WINNER: Irons and Craig
jams.
Hosting a number of special events duringthe year including degustation dinners, artexhibitions, music performances, privatefunctions and their very own festival - BigRiver Brew Fest, Irons and Craig provide acommunity lounge room to celebrate locallygrown fresh produce, delicious meals anddrinks.
LOCAL, Fresh, Delicious. Irons andCraig has become a popularcafe/restaurant operating from a
vintage-inspired beach house in the busyheart of Yamba.
Not only do Irons and Craig provide a fullbreakfast and lunch menu seven days aweek but also support the Yamba FarmersMarket, create garden projects and JamClub, a subscription service to homemade
29 COLDSTREAM ST, YAMBAPH 6646 1258
Food and Beverage Award 35
Clarence Valley Business Excellence Awards
Proud Sponsors
A FRIENDLY café that sells great coffee,handmade cakes and slices and a largerange of satisfying meals and sandwiches.
Everyone is welcome to visit Smiles Café andenjoy the many old family recipes. At Smiles Caféit’s simple: great service, great coffee and greatfood, all at an affordable price.
FINALISTSmiles Café
User: charlie.latham Time: 08-19-2015 15:47 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_35 Color: CMYK
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Food and Beverage Award36
FAMILY friendly good quality food with thefamily budget in mind! Kezas is a new takeon old style café/takeaway food. The staff
always have happy smiles on their faces and willtake the time to ensure all customer orders areexactly right. Generous specials keep customershappy and returning time after time.
Kezas on Bent
AN ICONIC Australian milk bar re-inventedwith a modern twist selling delicious icecream and so much more! Enjoy espresso
coffee, milkshakes, desserts and lollies as wellas hot dogs, burgers, soup and the famous toast-ed sandwich. Take the whole family to this uniqueretro cafe with jukebox and roller skating staff!
FINALISTSI Scream
User: charlie.latham Time: 08-19-2015 15:47 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_36 Color: CMYK
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User: charlie.latham Time: 08-19-2015 15:47 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_37 Color: CMYK
WINNER: Julie Kendell – Smiles Café
JULIE is committed to giving customersof Smiles Café the best she has tooffer: great service, great coffee and
great food.
When asked about her work ethic and skills,Julie’s Manager and grandmother, Carole,proudly said, “She’s just grown so much!”
Julie keeps customer service at the centreof her work, smiling and being polite to
every customer as she takes their order.
She is happy and eager to serve customersand maintains a happy atmosphere wherecustomers can relax and enjoy a coffee ormeal.
Managing school work while workingweekend shifts, at just 17 years of age,Julie is learning important skills that will bevaluable in future endeavors.
GRAFTON SHOPPING MALL,KING ST, GRAFTON
PH. 6642 1412
People’s Choice Award –Favourite Employee38
Clarence Valley Business Excellence Awards
Proud Sponsor
User: charlie.latham Time: 08-19-2015 15:47 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_38 Color: CMYK
WINNER: Farmer Lou’s
FARMER Lou’s is a Grafton basedfamily business which has providedmarket-fresh fruit and vegetables
along with a select range of deliciousgroceries to Grafton and surrounding areasfor over 18 years.
Those unable to visit the store can enjoy the
ease and convenience of online shopping atfarmerlous.com.au/stock_view.aspx andhave peace of mind knowing that qualityproduce will be delivered fresh to their door.
Being the Winner of the People’s ChoiceAward in 2013 and 2014 is a testament tothe popularity of this business.
63 SKINNER ST, SOUTH GRAFTONPH. 6642 2660
People’s Choice Award –Favourite Business 39
Clarence Valley Business Excellence Awards
The Daily ExaminerProud Sponsor
User: charlie.latham Time: 08-19-2015 15:48 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_39 Color: CMYK
Finalists40
Clarence Valley Business Excellence Awards
Benny’s Grafton Smash RepairsBridgestone SelectClarence Coast WindscreensCSR Gyprock Trade and Timber SuppliesFresh Dental CareGrafton 2 Yamba HouseboatsGrafton Mall ButcheryHarwood MarineHeart and Soul Wholefood CafeI ScreamInspirations PaintIrons and CraigIsland CollectiveIT River
Izak Hindoms - Grafton Mall ButcheryKezas on BentOptimum Health SolutionsRotary Club of MacleanRuben Melide - Cunjevoi RestaurantRuth Finlay - Addictive Hair and BeautySmiles CafeSpar MacleanSummerland Credit UnionToni Forbes - Victoria’s RestaurantWaterview MotelYamba 24/7 Health and FitnessYamba Tours
FINALISTS OF JUDGED CATEGORIES
FAVOURITE BUSINESSClarence Valley Dental Centre, GraftonESP Coffee, GraftonFarmer Lou’s, South GraftonFlowers By Bonnie, GraftonGrafton Mall Butchery, GraftonI Scream, GraftonNurture One Arthur St Children’s Centre, GraftonPurple Haze Cafe, GraftonSmiles Café, GraftonSussan, Grafton
FAVOURITE EMPLOYEEClare Bourke from Leche Café, YambaDeanne Hartman from Jeans West, GraftonErin Scarrabelotti from Inspirations Paint, GraftonJulie Kendell from Smiles Café, GraftonKathy Stewart from Wallace Bishop, Grafton
Shopping WorldKelly Spek from Grafton Lotto Plus NewsagencyMeg Lamrock from Red Hot Hair, GraftonMeg Schubert from Suzanne Grae, Grafton
Shopping WorldTeagan Munro from Impulsive Creations Hair
Studio, GraftonVanessa Bates from Yamba 247 Health
and Fitness
TOP TEN FINALISTS OF PEOPLE’SCHOICE AWARDS
User: charlie.latham Time: 08-19-2015 15:18 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_40 Color: CMYK
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User: charlie.latham Time: 08-19-2015 15:48 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_41 Color: CMYK
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User: charlie.latham Time: 08-19-2015 15:48 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_42 Color: CMYK
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User: charlie.latham Time: 08-19-2015 15:48 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_43 Color: CMYK
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User: charlie.latham Time: 08-19-2015 15:48 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_44 Color: CMYK
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User: charlie.latham Time: 08-19-2015 15:48 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_45 Color: CMYK
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User: charlie.latham Time: 08-19-2015 15:48 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_46 Color: CMYK
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User: charlie.latham Time: 08-19-2015 15:48 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_47 Color: CMYK
User: charlie.latham Time: 08-19-2015 15:48 Product: EA5 PubDate: 17-08-2015 Zone: All Edition: Main Page: FEATURE_48 Color: CMYK