ACCIONAmedia.acciona-windpower.es/media/1004186/corporativo_en.pdfGlobal customer satisfaction index (%) 84.9 85.5 83.4 % contribution of Social Action dividend (*) 3.60 4.06 7.90

ACCIONAPIONEERS INSUSTAINABILITY&DEVELOPMENT

contents

04. 12. 22. Leaders in ACCIONA ACCIONA today’s and tomorrow’s

Energy Infrastructure

top sectors

30. 40. ACCIONA ACCIONA Agua Service

ACCIONA is one of Spain’s leading corporations, a front-runner in the development and management of infrastructure, renewable energy, water ad services backed by over one hundred years’ experience and with 30,000 professionals on its books, ACCIONA is to be found in more than 30 countries and on the five continents. In 2012, the Company posted a total 7.016 billion euro in revenues. ACCIONA is listed on the Ibex-35 blue chip index and is a market benchmark.

ACCIONA’s business model looks to the long term and the Company’s business is closely tied to the challenges and opportunities stemming from Sustainable Development. In response to its challenges, ACCIONA has developed advanced Sustainability practices, structured around a Sustainability Master Plan (SMP 2015), and ensures that the Plan’s objectives contribute towards enhancing the Company’s competitiveness all round.

Among other main specific commitments, ACCIONA makes every effort to reduce its climate footprint and leads the way towards a low-carbon economy. Accordingly, in 2012 ACCIONA’s business and activities avoided 14 million metric tons of carbon emissions. This commitment is further evidenced by the Company’s inclusion in globally acknowledged sustainability indices such as the Dow Jones Sustainability Index, FTSE4Good, MSCI ESG Index, STOXX®Sustainability, Carbon Disclosure Leadership Index (CDLI) and the Carbon Performance Leadership Index (CPLI) Iberia 2012.

ACCIONA has consolidated its firm commitment to Innovation through increased investment, more projects and programs and more human resources. It’s a clear sign that the Company has every intention of continuing to stand at the leading edge as a provider of more sustainable solutions and alternatives.

ACCIONA, pioneers in development and sustainability

4 // 5 LEADERS IN TODAY’S AND TOMORROW’S TOP SECTORS

Leaders in today’s andtomorrow’s top sectorsBehind every great company are people who are ready to face great challenges. This firm belief allows ACCIONA to bring into being a new corporate model geared toward providing complete solutions with high added value in every business.

Innovation is one of ACCIONA’s unique capabilities. We believe that we shape tomorrow’s future today. We innovate now by looking at the challenges our societies face today and envisioning those that lie ahead. The Company works on the basic elements that will set the stage for future

prosperity of our societies, namely a new energy model, better infrastructures and the availability of water.

ACCIONA’s success is based on unique capabilities related not only to its capacity for innovation, but also to the rigor and technical skill of its employees and its achievements —as proven in its track record and its credentials—- in offering high-value solutions for complex problems related to energy, infrastructures and water.

Our mission is to be a leader in the creation, development and management of infrastructure, energy and water; actively contributing to social well-being, sustainable development and the creation of value for our stakeholders

Our vision is to meet the challenge of achieving sustainable development in all our business areas, improving the quality of life of both today’s and tomorrow’s generations

Our values

HONESTY. We want transparency, dialogue and participation to be the hallmark of our activities.

LEADERSHIP. We believe that innovation and foresight will allow us to be pioneers and leaders in future trends in all aspects of our business activity.

EXCELLENCE. ACCIONA aims to set the benchmark in the markets where it operates.

ENVIRONMENTAL CONCERN. In 2012, ACCIONA avoided a total of 13.97 million metric tons of CO2 emissions, nearly 20% more than in 2011.

CORPORATE SOCIAL RESPONSIBILITY. ACCIONA’s commitment to sustainable development is reflected in its position as a sector benchmark in the Dow Jones Sustainability Index in recent years.

LONG-TERM VIEW. Our pledge to sustainability both inspires and reflects our commitment to finding forward-looking solutions and business models.

FINANCIAL STRENGTH. We guarantee the viability and profitability of our businesses, creating a relationship of trust with our shareholders and stakeholders.

CUSTOMER FOCUS. Our customers’ satisfaction is one of the fundamental principles of our bid for excellence.

INNOVATION. One of ACCIONA’s strategic pillars.

CARE FOR PEOPLE. Our system is on integration and equal opportunities. We aim to create a work environment that promotes professional development and respect for our employees’ personal lives, as well as their health and safety.

ACCIONA is a leading Spanish company in the development and management of infrastructures, renewable energies, water and services. It is listed on the Madrid stock exchange’s selective IBEX 35 index.

The Company has more than 100 years of history. Its business model and position as a pioneer in development and sustainability bear out its ability to support society in the transition to sustainable development. ACCIONA focuses its strategy on sustainability and social well-being as the

vectors of economic growth, ecological balance and social progress.

ACCIONA is an economic project geared toward generating value for its shareholders, drawing from its international expansion, development of complete solutions and its integrated portfolio of services that comprise a business model specially design to shore up the competitive capacities of its strategic divisions.

With over 100 years of history, ACCIONA has become one of the global leaders in developing and managing infrastructures, renewable energies, water and services


ACCIONA’s key figures (2012)

189 3,219MILLION € IN NET PROFIT MILLION € IN MARKET CAPITALIZATION

7,016MILLION € IN REVENUES 1,431

MILLION € IN EBITDA

5.4% IMPLICIT DIVIDEND YIELD PER SHARE

FINANCIAL LEVERAGE 166.2

MILLION € INVESTMENT 136% IN INNOVATION

EMPLOYEES IN MORE THAN 30 COUNTRIES ON 5 CONTINENTS32,905

ACCIONA IN FIGURES 2010 2011 2012

ECONOMIC PERFORMANCE

Revenues (€ million) 6,263 6,646 7,016

EBITDA (€ million) 1,211 1,312 1,431

Profit before tax (€ million) 240 224 246

Net profit (€ million) 167 202 189

Total investment in innovation (€ million) 88.1 93.6 166.2

Investment effort (R&D and Innovation/sales) 1.41 1.41 2.37

Business innovation projects portfolio 54 163 247

Total number of patents 67 78 94

% of activity certified under ISO 9001 86 88 93

ENVIRONMENTAL PERFORMANCE

Emissions (millions of metric tons of CO2) - Scopes 1 and 2 1.06 0,86 0.81

Emissions avoided (millions of metric tons of CO2) 11.41 11.7 13.97

Emissions ratio (metric tons of CO2 /sales in € thousands) 0.17 0.13 0.12

Energy consumption ratio (TJ/sales in € millions) 2.50 1,69 1.58

Water footprint: net positive contribution (hm3) 236 405 426

Recycled/reused water or rainwater as a % of total water consumed 10.21 20 37

Environmental investment and expenditure (€ million) 12 69 71.3

% of activity certified under ISO 14001 83 86 90

SOCIAL PERFORMANCE

Average headcount at year end 31,687 31,859 32,905

Average hours of training/year per employee 16 17.9 19.0

% differently-abled employees (Spain) 2.48 2.63 2.88

% of employees in Spain covered through equality plans 90.79 98.37 95.31

Accident rate: frequency index (Spain) 33.39 28.59 29.43

Suppliers having completed the sustainability self-assessment as a % of total suppliers selected

36.26 36.66 35.11

Global customer satisfaction index (%) 84.9 85.5 83.4

% contribution of Social Action dividend (*) 3.60 4.06 7.90

Sustainability Training: number of students 11,737 10,395 6,570

Number of corporate volunteers n. a. n. a. 450

(*) In June 2012, ACCIONA reported that it had reduced capital from 63,550,000 shares to 57,259,550 shares, by redeemingtreasury shares held. Dividend used: €2.65. Dividend published on the website www.acciona.es at the date of preparation ofthe Annual Report.


CANADA GERMANY

BELGIUM

QATAR

HOLLAND

CROATIA

HUNGARY

GREECE

INDIA

SOUTH KOREA

MEXICO

POLAND

SWEDEN

PORTUGAL

SPAIN

BRAZIL SOUTH AFRICA

ITALY

ROMANIA

COLOMBIA

MOROCCO

VENEZUELA UAE

GABON

CAPE VERDE SAUDI ARABIA

ARGELIA

PERU

ECUADOR

COSTA RICA

PANAMA

DOMINICANREPUBLIC

UNITED KINGDOM

US

AUSTRALIA

Energy Agua Infrastructure Real Estate Service

CHILE

Awarded projects, being built or in operation

Focused on creating value for society, for our customers and our shareholdersThe design of ACCIONA’s businesses and its pledge to vertical and horizontal integration constitute one of the Company’s significant distinctive capacities; a characteristic difficult for competitors to imitate.

Horizontal integration allows ACCIONA to optimize management of its assets, reduce the volatility of different businesses, facilitate its proximity to customers and maximize returns on R&D outlays. Vertical integration optimizes investments and generates efficiencies among its activities. ACCIONA is a total solution provider, offering complete solutions for customers. This is one of the aspects that sets the company apart from its peers. The business structure also generates significant synergies,

while ACCIONA’s competitive edge in the infrastructure business helps bolster its position in water management.

A wide range of ACCIONA’s products and services fall within the concept of the green economy —low on carbon, resourceefficient and socially inclusive— and bring considerable benefits to the environment and sustainability. Specifically, in 2012, 41.6% of sales and 82.4% of EBITDA came from businesses considered by the company to be green economy ventures (ACCIONA Agua, ACCIONA Energy and ACCIONA Environment).


Collectionand treatment of urban

solid waste

Design,construction and maintenance of

parks, gardens and green areas

Ecoefficientconstruction

Design,construction, and operation and

maintenance of water treatment plants

ACCIONA, a leader inthe greeneconomy

Electricityfrom renewable sources

Wind turbines

e-Mobility

Consultingand advisory services in energy efficiency

12 // 13 ACCIONA ENERGY

ACCIONA EnergyACCIONA Energy is a global operator in the field of renewable energy. It takes on the mission of operating renewable generation assets and generating value, demonstrating the technical and economic viability of a new sustainability-based energy model.

For ACCIONA, development of renewable energies offers a two-fold dividend: it makes economic sense while also contributing to society as a whole. The economic opportunity both for the sector and for ACCIONA arises from the rising global demand for cleaner energy sources and from the fact that these energies are becoming more and more competitive with conventional energies in terms of costs. The social meaning of ACCIONA’s energy business stems from renewable energies’ key role in reducing energy dependence, as they are decentralized, locally-available, unlimited and manageable. Moreover, clean energies do not create greenhouse gas emissions or other emissions that cause health problems, and are beneficial in both developed and developing countries.

ACCIONA Energy is an operator and developer of energy generation assets, focusing exclusively on renewable energies.

A business underpinned by solid and growing demand The world is moving towards an energy model based on renewable energies. A number of factors —primarily the conviction that our societies must shift to a model of sustainable development— underpin this trend, which is yielding huge opportunities for ACCIONA.


An integrated and unique business model geared towards managing risk and seizing opportunities...

ACCIONA Energy’s business model focuses on maintaining a presence throughout the value chain of renewables generation and sales, and in the development of key energy technologies.

Technological diversification allows the company to optimize its generation model in the different areas in which it operates, reduce volatility in the output of different technologies, and facilitate their commercialization. It also allows for diversifying risks and maximizing new opportunities, thus generating economies of scale, scope and learning.

In addition, ACCIONA Energy approaches the market from a perspective of vertical integration throughout the value chain, adding to its competitive edge.

The Company aims to add value by working in every phase of the sector’s value chain, from the design and manufacture of wind turbines to project development, facilities construction, operation and maintenance, and the sale of energy. This allows ACCIONA to optimize its investments and more efficiently maximize market opportunities.

RELEVANT PRESENCE IN FIVE TECHNOLOGIES

Wind Solar thermal Photovoltaic Hydro Biomass Total

Owned 7,096 MW 314 MW 49 MW 912 MW 57 MW 8,428 MW

Customers 1,472 MW 1 MW 67 MW - - 1.540 MW

Total 8,568 MW 315 MW 116 MW 912 MW 57 MW 9,968 MW

Eólica Hidráulica Biomasa Termoeléctrica Fotovoltaica Biodiesel Bioetanol

ELECTRICIDAD BIOCOMBUSTIBLES

17.376 GWh XXX1.828 GWh 450 GWh 454 GWh 97 GWh XXX

INTEGRACIÓN HORIZONTAL

PRESENT THROUGHOUT THE VALUE CHAINACCIONA Energy’s presence throughout the value chain gives the company across-the-board knowledge of the sector and enables it to offer customized solutions and benefit from a broader variety of opportunities. Such extensive experience lends the company proven reliability. This business model equips ACCIONA Energy with unique capacities to ensure its success.

ACCIONA Energy has one of the largestrenewable energy control centers inthe world (CECOER), which supervisesthe operations of the renewable energyinstallations managed by the company(9,593 MW owned by ACCIONA Energyand customers) in real time. The work ofCECOER directly boosts installations’ highavailability rates, which currently exceed98.7%.

Projectdevelopment

Engineering andconstruction

Manufacture ofwind turbines Production

Management and sale

of energy

Operations Operating Own technology One of the largest 3,287 GWhin 46 countries installations More than renewable energies for end customers

14,000 MWdeveloped or

underway

in 15 countries

10,300 MW in projects

4,000 MW in service or contracted in 17 countries

control centersin the world

Managing over 9,500 MW

Regulatoryexperience in30 countries


...with a presence in countries spanning five continents...

WIND 4.713HYDRO 912SOLAR THERMAL 250BIOMASS 57PHOTOVOLTAIC 3COGENERATION 9

Figures at 12/31/12 (MW).

OPERATING FACILITIES PROJECTS IN DEVELOPMENT OR AWARDED PROJECTS IN ADVANCED STAGES INDUSTRIAL PLANTS

WIND 119PHOTOVOLTAIC 46

WIND 628SOLAR THERMAL 64

CANADA 181

SPAIN 5.944

PORTUGAL 165

MEXICO 557

AUSTRALIA 305

GERMANY 150

POLAND 38

HUNGARY 24

CROATIA 30

GREECE 48

ITALY 156

INDIA 86

SOUTH KOREA 61

COSTA RICA

SOUTH AFRICACHILE

MOROCCO

BRAZIL

US 692

ACCIONA Energy has made a firmcommitment to international expansion.The Company’s accumulated experience inthis field sets it apart from its peers whencompeting in different markets. Moreover,

simultaneous exposure to and knowledgeof different markets and energy regulationshelp reduce the company’s risk profile,while increasing its know-how.

FLAGSHIP PROJECTS

MEXICO SPAIN BRAZIL WIND POWER ORELLANA THERMAL WIND TURBINE HUB COMPLEX SOLAR PLANT MANUFACTURING PLANT

In 2012, ACCIONA In August 2012, the During the year,inaugurated the largest concentrated Orellana ACCIONA Windpowerwind power complex in solar power plant in opened its first windLatin America. The plant, Badajoz, Spain came turbine hub manufacturinglocated in Mexico, onstream with 50 MW of plant in Brazil, thefeatures 306 MW of power and the capacity Company’s firstoperating power. to supply 30,000 homes. industrial initiative

ACCIONA now has under its plan tofive plants with this establish a presence intechnology in Spain that country.and installed capacity of250 MW.

18 // 19 ACCIONA ENERGÍA

ACCIONA’s key competitive advantages take it to the forefront of the renewables sector...

Our capacity to add value is sustained notonly by the integration of the business,but also by distinctive capabilitiesthat differentiate us from other sectorcompanies. These capacities enable us toadd more value for our customers and toface the future with certainties of success.

We offer multiple services to meet the needs of different types of customers.From project development to engineering services, operations and maintenance, and energy and CO2 trading, among others, for a wide range of potential customers: investors, governments and institutions, utilities and private generators.

Extensive experience. Our team has the longest experience in renewables of any company in the world: twenty years in the sector, offering high quality and asset availability.

We are an international company. We are present in key markets, with installations in the US, Canada, Australia, Germany, Mexico, Poland, Hungary, South Korea and India, with additional projects in Chile and Costa Rica.

High social and environmental standards. Sustainability is the vector of our business, supported by our benchmark methodology for the environmental and social implementation of projects. In that regard, we add value to the areas in which are projects are carried out, through environmental education programs and other endeavors. Our installations are well-accepted by local residents and communities.

Our brand is a benchmark for quality reputation and recognition. We hold a unique position in clean energies and sustainability, in which we have been and continue to be a pioneer. The strength of our brand and our reputation are supported by the close relationship between our businesses, our management approach and sustainability, creating a competitive advantage that is difficult for our peers to replicate.


Renewable energies have the highest growth forecasts of all technologies and pose a unique and sustainable solution to the world’s energy demand

Our reliability, know-how, experience and global scale make us a top renewable player and a benchmark developer, partner and service provider worldwide

ACCIONA Energy’s unique and competitive profile places it at the forefront of the main markets

...we generate real value...

ACCIONA ENERGY 2012

INCOMPARISON

WITH 2011

INSTALLED CAPACITY

Wind 175 MW - 73%

Solar thermal 50 MW -

Total installed capacity 225 MW -68%

INSTALLED MW

Wind 7,096 MW + 2.5%

Other technologies 1,341 MW + 3.7%

Total 8,437 MW + 2.7%

GWh GENERATED

Wind 17,376 GWh +17.3%

Other energies 3,003 GWh -

Total 20,379 GWh +15%

WIND TURBINE PRODUCTION 331,5 MW +16.3%

...from a business point of view...

2,107 1,125 8,437 20.4 MILLION € IN REVENUES MILLION € IN EBITDA MW OF POWER IN OWNED FACILITIES TW DE PRODUCTION

...but also for society as a whole

WE GENERATE CLEAN WE HAVE OUR ACTIVITIES HELP AVOID AIN 2012, ACCIONAENERGY EQUIVALENT EMISSIONS EQUIVALENT TO SOLD CNE-CERTIFIEDTO THE PER CAPITA PLANTING RENEWABLE ENERGY TOCONSUMPTION OF 2,331

HIGHLY 685 206 QUALIFIEDMILLION TREES COMPANIESEMPLOYEES

MILLION PEOPLE

22 // 23 ACCIONA INFRASTRUCTURE

ACCIONA InfrastructureACCIONA Infrastructure stands at the leading edge of R&D and Innovation (RDI), consistently contributing new techniques and solutions to the sector. The Company covers all aspects of construction, with a philosophy based on sustainability, quality, technology and experience.

Infrastructures are a key indicator of socialprogress. Their design, construction andmaintenance boost both economic growthand social cohesion.

Quality construction requires meeting highstandards in resilience, stability and safety.Moreover, in today’s world the conceptof quality infrastructures encompassesthe well-being of the people who usethem and the rational use of resources, forwhich the development of new design andconstruction techniques is key.

A business underpinned by solid and growing demand Prospects for world growth will lead tothe proliferation of new infrastructuresspecifically designed to resolve thechallenge of meeting the growing demandfor a new efficiency-focused constructionmodel using the latest technologies.


ACCIONA Infrastructure also has extensiveexperience in the construction andrestoration of corporate buildings,museums, sports facilities and publicservices. In 2012, this activity locked inthe company’s foothold in key emergingmarkets.

Each year, ACCIONA Infrastructure carriesout numerous projects around the world,including roadways, hydro works, maritime projects, industrial projects,steel structures, and so on. These projects feature the most cutting edge and innovative construction systems. In that regard, thanks to advances ingeotechnics research, underground workshave acquired great importance in theCompany’s service portfolio.

HORIZONTAL INTEGRATION

Engineering Civil engineering Building Concessions


OUR ACTIVITY IN NUMBERS

OTHER RAILWAY

CONCESSIONS ENGINEERING CONCESSIONS ENGINEERING

1 port

1 irrigation system

50 km of docks

60 dams

500 km of canals

3 concessions

82 km of trains and trams

48 million passengers/year

(trams)

1.400 km of high-speed lines

200 km of tunnels

300 km of metro

100 km of light rail

SOCIAL ROADWAYS

CONCESSIONS ENGINEERING CONCESSIONS ENGINEERING

6 hospitals

3,095 beds

6,421 m2 managed

1 university

1.5 million m2

built 12 concessions

1,238 km ofroadways

51 km of tunnels

1,000 viaducts

3,200 km of roadways

In addition, ACCIONA Infrastructure’sbusiness model is vertically integratedthroughout the sector value chain.The Company covers all stages of thelife cycle of its projects, overseeing the

design, financing, construction and,lastly, operation and maintenance ofinfrastructures.

THROUGHOUT THE VALUE CHAIN

Financing Construction Operation andmaintenanceDesign

... with a presence on five continents...

ACCIONA’s presence on five continentsenables it to maximize the opportunitiesraised by the growing integration of

world markets and to meet the increasingdemand for infrastructure expected for theleading emerging economies.

CANADA

SWEDEN

POLAND

SPAIN

PORTUGAL

MOROCCO

GABON

SOUTH AFRICAAUSTRALIA

TURKEY

UAE

US

MEXICO

PANAMA

COLOMBIA

ECUADOR

PERU BRAZIL

CHILE

Map of projects being studied

ITALY

HUNGARY ROMANIA

BULGARIA


FLAGSHIP PROJECTS

A-30 HIGHWAY LEGACY WAY TUNNEL HOSPITAL CANADA AUSTRALIA PANAMA

In 2012, ACCIONA ACCIONA is seeing ACCIONA InfrastructureInfrastructure success in the Legacy has won its firstinaugurated the A-30, Way project underway contract in Panama, forone of the largest in Australia, consisting the construction of ahighways in Canada. of a 4.6 km tunnel new hospital in theInvestment in the 30- connecting the Western province of Chiriquí.year concession project Freeway at Toowongtotaled €1,232 million. with the Inner City

Bypass at Kelvin Grovein Brisbane.

ACCIONA’s key competitive advantages takeit to the forefront of the infrastructure sector...

The success of ACCIONA Infrastructure’sbusiness draws from both theopportunities offered in the presentinternational context and on thecompany’s unique pledge to sustainabilityand continuous improvement.

Commitment to innovation. At the Madrid Technology Center, 160 professionals design, develop and apply the most advanced construction and engineering materials.

Sustainable design. Through the Ecoefficiency and Sustainability area, ACCIONA reduces energy consumption and improves the energy efficiency of buildings.

Versatility. Since it was first created, ACCIONA Infrastructure has been a leader in construction and engineering, a combination that has given it the necessary characteristics to face the major challenges of diversification.

Cutting edge technology. ACCIONA Infrastructure has built the largest floating dam in the world, the first offshore gas terminal in the world, the largest reservoir in all of Europe, and the longest bridge made of polymeric materials in the world.

International scope. ACCIONA Infrastructure’s presence in the most important strategic global markets has paved the way for the company to participate in many of the most important construction projects of the last 50 years.

At the forefront of corporate social responsibility. ACCIONA Infrastructure manages its social impact by continually rolling out methodologies to evaluate the impact of its projects.

Integrated buisiness. Our offering covers from design to maintenance.



3,326 163MILLION € IN REVENUES MILLION € IN EBITDA


PPROPOSEDIMPROVEMENTS

FOR CUSTOMERS IN 7.7 1MILLION

EARMARKED FOR 82%ENVIRONMENTAL

ACTIVITIES OF WORKS

6,766 MILLION € INFRASTRUCTURE PORTFOLIO

WE HAVE

5,199HIGHLY

QUALIFIEDEMPLOYEES

30 // 31 ACCIONA AGUA

ACCIONA AguaACCIONA Agua is a worldwide operator in the water treatment sector, developing global solutions that contribute to sustainable development via innovation in the design, execution and operation of water treatment, purification and desalination plants.

In 2010, the United Nations recognizedaccess to water as a human right; however,a significant percentage of the world’spopulation still cannot exercise that right.

Economic development and the attendantincrease in demand will define the future growth of the integral water cycle sector, in which ACCIONA provides service to 70 million people on five continents.

A business underpinned by solid and growing demandEnsuring an adequate water supply forthe world’s population is complicatedby urban sprawl and the scarcity of thisvery limited resource. This is added tothe problem of aging infrastructures, forwhich there is insufficient investment. Inresponse to these challenges, we havedefined a business model espousing newtechnologies. Moreover, our presencethroughout the value change will helpACCIONA Agua to meet the challenges that lie ahead.



ACCIONA Agua has committed itself toa diversified business model, operatingthroughout the entire value chain. Thisgives it a key role in efforts to resolvecurrent and future water managementissues. The challenges posed by aginginfrastructures and growing urbanizationcan be addressed by developing new waterpurification and reuse infrastructures andservices. Likewise, desalination provides ananswer to the increasing scarcity of water indifferent parts of the world.

ACCIONA Agua’s commitment to horizontalintegration allows the company to takeadvantage of water-related businessopportunities anywhere in the world, asleaders in the sector. ACCIONA Agua isalso a technological pioneer in sea waterdesalination and the treatment of brackishwater through reverse osmosis. Many of thetechnology design innovations featuredin today’s desalination and drinking water

plants worldwide have been developedand fine-tuned by ACCIONA Agua.

ACCIONA Agua has played a role indeveloping more than 400 drinking watertreatment plants, over 300 purificationplants and more than 75 desalinationplants. To continue broadening its services,ACCIONA has a department dedicated tooffering horizontal solutions.

The Company’s pledge to verticalintegration enables it to participate in anyphase of the integral water cycle. This focushas endowed ACCIONA Agua with solidknow-how and experience at all levels,from design to end consumer billing,thus setting the company apart from itssector peers as a provider of complete andintegral solutions. Moreover, its presence throughout the value chain paves theway for the company to participate in

concessions management, as a part of itsend-to-end services. ACCIONA Aguacurrently holds 40 concession and publicutility contracts, managing water for 185municipalities with a total population of7.5 million residents.

Every step, from construction and start-upto operation and maintenance of the plant,enjoys the strong support of the R&D andInnovation department.


Desalination

Capacity to desalinatewater for over 10 million

people/day

Wastewater treatment

Capacity to purify water forover 52 million

people/day

Treatment of drinking water

Capacity to treatwater for over 29 million

people/day

VERTICAL INTEGRATION

Construction Operation andmaintenance

Workconcessions

(BOT )

Water andintegral services

concessions

Design andengineering


...with a presence in over 20 countrieson five continents...

ACCIONA Agua has a growing internationalpresence. The Company currently operatesin more than 20 countries. In 2012, 90%

of its business related to design andconstruction in the international arena.

ASIA AND OCEANIA

EUROPE

MIDLE EASTAND AFRICA

LATIN AMERICA

NORTH AMERICA

AUSTRALIA

INDIA

SPAIN

UNITED KINGDOM

ITALY

PORTUGAL

UAE

MOROCCO

SAUDI ARABIA

ALGERIA

EGYPT

GABON

BRAZIL

CHILE

COLOMBI A

VENEZUELA

MEXICO

PERU

COSTA RICA

PUERTO RICO

DOMINICAN REPUBLIC

CANADA

US

FLAGSHIP PROJECTS

DESALINATION PLANT WASTE WATER AIGUES TER-LLOBREGATAUSTRALIA TREATMENT MEXICO CONCESSION AIRE

In 2012, ACCIONA Agua ACCIONA Agua was In 2012, ACCIONAcompleted construction part of a consortium Agua won the Aigueson the Adelaide to build and operate Ter-Llobregat contract.desalination plant, the Atotonilco waste The contract is for 50thus initiating the 20- water treatment plant years and includes 105year contract over a 22-year period. municipalities, thusunder which it will The plant purifies waste benefiting 5 millionoperate and maintain water for a population people. The projectthe facility. The plant of 12,600,000 residents, represents the largesthas a daily capacity of equal to the population privatization in Spain.300 km3 and is one of of Mexico City.the largest desalinationplants currently inoperation.


ACCIONA’s key competitive advantages take it to the forefront of the water sector...

We stand out among our peers not onlydue to our role as a provider of globalsolutions, but also to the distinctivecapabilities ACCIONA Agua boasts in twofundamental aspects.

International presence. ACCIONA Agua’s presence in more than 20 countries on five continents paves the way for opportunities in markets of different maturity levels and characteristics.

Strong commitment to innovation. At the Barcelona Water Technology Center, ACCIONA Agua carries out numerous research and innovation activities to develop novel solutions to efficient water use. The Company has also entered into collaborative arrangements with universities and public research centers, locking in its position as a sector leader. The R&D and Innovation area takes part in each stage of the business.

A business model offering complete solutions. Our horizontally and vertically integrated business model gives customers confidence, as we are present all stages of projects. This model increases our diversification efforts and grants us access to a wide range of business opportunities.

Acknowledged leadership. The Adelaide desalination plant won the Civil Contractor’s Federation Excellence Award (CFF) from the civil works contractors’ federation of South Australia. The Australian Water Association (AWA) awarded the innovative infrastructure recognition to the Adelaide desalination project. ACCIONA Agua has been voted Water Company of the Year by the readers of GWI, the international water industry’s premier journal.

Optimization of processes. ACCIONA Agua seeks to optimize processes through minimization of energy consumption, assurance of purification yields in treatment, analytic control of water quality and correct environmental management of sludge, waste and byproducts generated in the treatment process.


...and we generate real value...

ACCIONA AGUA 2012 2012IN COMPARISON

WITH 2011

Volume of desalinated water (hm3) 121 98

Volume of treated drinking water (hm3) 51 35

Volume of treated sewage water (hm3) 396 376

TOTAL 568 509

...we are prepared for the future...

ACCIONA Agua’s mission is to be at the forefront of global solutions contributing to sustainable development in the water sector, by innovating in the design, creation and operation of water treatment, purification and desalination plants.


506 43 11,326MILLION € IN REVENUES MILLION € IN EBITDA MILLION € W

...but also for society as a wholeOVER 300 WATER MORE THAN

PURIFICATION PLANTS, WITH A 115 TOTAL CAPACITY OF

MORE THANDRINKING WATER 70

TREATMENTDESALINATIONPLANTS, WITH

PLANTS,TOTAL CAPACITYWITH TOTALIN EXCESS OF 82 11.4

DRINKING WATERM3/S, SUPPLYINGPRODUCTION INOVER 29 MILLION MILLION M3/S,

EXCESS OFPEOPLE BENEFITTING2.1 MILLION M3/S,OVER 52 MILLIONSUPPLYING OVERRESIDENTS

10.5 MILLIONPEOPLE

ATER PORTFOLIO

WE HAVE

2,537HIGHLY QUALIFIED EMPLOYEES

ACCIONA AGUA CURRENTLY PROVIDESMANAGEMENT SERVICES FOR THEINTEGRAL WATER CYCLE IN OVER

180TOWNS AND CITIES IN SPAIN

(7.5 MILLION RESIDENTS)

40 // 41 ACCIONA SERVICE

ACCIONA ServiceAn international service provider specialized in providing comprehensive solutions to public entities and private enterprises and institutions, to help optimize and streamline their activities.

For ACCIONA, providing an integratedoffer of ancillary services is a priority forhelping companies and institutions freeup resources, reduce costs and implementworking processes that are more efficient,more reliable and of higher quality.

A business underpinned by solid and growing demandThe service sector has been evolvingtoward greater integration in managing thebroad range of possibilities it offers, thus

achieving greater efficiency and economicsavings for its customers. This responds toenterprises’ and public administrations’increasing need to control costs whenmanaging the diverse services supportingtheir core activities. Likewise, as companiesfocus on their strategic business vision,they look to externalize services that arenot part of the core activity.

ACCIONA Service is a leading provider of anintegrated, efficient and quality service.



Social andFacility Environmental Airport Events Urban Safety services healthcareservices services services management services services


ACCIONA has been offering a wide varietyof services to both private companies andthe public sector for more than 30 years.These services have been consolidated inACCIONA Service, which has positioneditself as a leader in integrated managementallowing entities to offer more efficientservice.

The integration of services brings twofoldbenefits: firstly, the consolidationof these services has enabled ACCIONA

to optimize its own process and reducecosts by unifying different functions. It hasalso resulted in broader availability of itsservices to customers. Secondly, serviceintegration yields efficiencies for companiesand therefore economic savings, as a singlesolution provider can more easily and moreknowledgeably manage each customer’sneeds. This allows the customer to focus onits core activities and gain headway in itsown market.

This integrated offer has helped ACCIONAService win more significant contractsthat facilitate investment in innovation,new technologies and processes, whichin turn add more value for the customer.Integration is a major driver of innovationin the technology processes carried outwhen providing such services.

As a integral services provider, ACCIONAService can offer highly tailored servicesthat best meet customer needs andgenerate long-term relationships ofmutual trust. This business model allowsACCIONA Service to ensure long-termrepeat relationships with customers: thecompany currently has a business portfolioof approximately 2,000 customers andgrowing, with an average shared history of10 years.

VERTICAL INTEGRATION

Operation andmaintenanceRe-engineering


Specialized and technical cleaning

services for industry, health care and

laboratories

Specific divisions of technical, industrial and agricultural cleaning, which supplement cleaning services with strict sanitary controls and chemical products as required by each customer’s needs.

Ancillary services Services that cover the complete

manufacturing process: from the analysis of production processes, the start-up of service and creation of logistics control computer programs, all the way to subsequent follow-up to ensure continuous improvement.

Technical services and facilitymaintenance

In building and infrastructure maintenance, ACCIONA Facility

Services offers the following:

Help desk Energy management Waste management

Maintenance

Technical servicesand maintenance ofrenewable energyfacilities

At present, the division has a workforce of 430 employees. In

2012, it maintained nearly 3,000 MW at wind farms, helping to

reduce maintenance costs and increase the energy output of

these ACCIONA assets.


Environmental services ACCIONA Environment is specialized

in the design, construction and maintenance of urban green areas, forest works and maintenance and irrigation works.

Urbanservices ACCIONA Urban Services plays an

important role in the integral cycle of urban solid waste treatment. It also provides services for numerous public bodies, such as public roadway cleaning, maintenance of urban furniture, cleaning of beaches and maintenance of coasts and waste transfer plants.

Handlingservices ACCIONA Airport Services provides the

following handling services:

Passenger service Ramp General aviation Cargo Handling in non-airport facilities

EventorganizationACCIONA Productions and Design

is currently the largest company in Europe specialized in the

design and creation of museums, exhibitions, events and multimedia

shows.

Food servicesACCIONA Facility Services offers

a complete catering service of the highest quality. The catering service is adapted to the needs

of end customers and their nutritional requirements. ACCIONA

Facility Services also offers a vending machine supply service.

SecurityservicesACCIONA Security Systems

is dedicated to the design of projects, installation and

maintenance of security systems, fire protection and alarm

management.


...with a presence in 13 countries...

The Company currently operates in 13countries and aims to expand to the rest ofEurope, the Americas and the Middle East.The international expansion strategy drawsfrom ACCIONA Service’s ability to entermarkets that demand high quality andgreater efficiency in process integration,whereby companies can better focus ontheir core business. ACCIONA’s high-value

services such as specialized technicalcleaning or facilities maintenance insectors such as the automotive sector andhospitals have given it a strong foothold innew and demanding markets. In fact, themajority of new contracts in these marketshave resulted from references given bypresent customers.

CANADA GERMANY

SPAINPORTUGAL

UNITED KINGDOM

ROMANIA

BELGIUM HOLLAND

QATAR

ITALY

MEXICO

BRAZIL

FRANCE

FLAGSHIP PROJECTS

SERVICES AND ENVIRONMENT EVENTS ANDMAINTENANCE MUSEUMS

Ford: cleaning at the Cleaning, maintenance Temporary exhibition Romania plant. and conservation of Bartholomeus

Nestlé: cleaning and green areas, parks and Schachman 1559- maintenance services in gardens in the city of 1614: The Art of Travel, all plants in Spain and Lorca, in Murcia. at the Al-Riward Portugal. Maintenance of green Exhibition Hall, in Doha,

Renfe: Since the start areas in the Sotogrande Qatar.of the year, ACCIONA development and in the Multimedia show in has managed twothirds Almenara golf course 4D technology on the of Renfe’s cleaning in Cadiz. façade of the Santiago services in Spain. Landscaping de Compostela

maintenance at the Cathedral from July 25 Alicante airport for to July 31 of each year.Aena. Sustainability Plan for

Music Day in Madrid, Music2Day. Carbon-neutral event garnering significant attention in the cultural and environmental arenas.


ACCIONA’s key competitive advantages take it to the forefront of the sector...

The success of ACCIONA Service’s business draws from:

Experience in process re-engineering and management, which allows the company to offer its services in a way that is more competitive and flexible than its competitors.

Quality services and a focus on corporate social responsibility and environmental responsibility ACCIONA Service was the first company in its sector to secure ISO 9001 and ISO 14001 certification, as well as the SA 8000, ISO 22000 and OHSAS 18001 quality certificates.

Leadership in broad sectors of the country’s industrial and economic activity such as the automotive, agricultural, pharmaceutical and banking sectors.

Technical and professional qualifications. The Company offers services for highly technical sectors and is at the global forefront of cleaning services for the hospital and automotive sectors.

Integrated business model. ACCIONA Service provides comprehensive multi-service solutions, encompassing everything from the design stage to long-term maintenance, with all phases adapted to customer needs.

Innovation. The commitment to innovation in all services spurs ACCIONA Service to constantly update its services to make them more sustainable. In addition, the Company has a clear focus on process efficiency through operational and technological innovation.

ACCIONA Service is more than a supplier, it is a partner: adaptation to customer needs and a close working relationship. The long lifespan of many of ACCIONA Service’s customer contracts reflect the company’s strong commitment to a close working relationship based on mutual trust and adaptability to customers’ needs.


... and we generate real value from abusiness point of view

17 MILLION € IN EBITDA

598MILLION € IN

REVENUES


EMPLOYSMORE THAN COMMITMENT

TO NEUTRAL

CO2 15,000 EMISSIONS WHEN ORGANIZING WORKERS

EVENTS FOR ALL OUR CUSTOMERS IN 11 COUNTRIES ....AND GROWING

SCLEAN-UP OF SEVERAL COLLABORATION IN THETHOUSAND HECTARES OF FOREST LAND,

IN NUMEROUS REGIONS, REDUCTION BOOSTING

AND EFFECTIVE

PREVENTION STREAMLINING OF FOREST FIRES

OF ENERGY USE IN OVER AND SAFEGUARDING

10 LARGE INDUSTRIAL PLANTS IN EUROPE BIODIVERSITY

IN ACCORDANCE WITHEUROPEAN REGULATIONS

Avda. de Europa, 18Parque Empresarial La Moraleja28108 Alcobendas(Madrid) Spain

Twitter: @ACCIONA_ENfacebook.com/ACCIONA

www.acciona.com

© July 2013 ACCIONA S.A. All rights reserved.

Documents

ACCIONAmedia.acciona-windpower.es/media/1004186/corporativo_en.pdfGlobal customer satisfaction index (%) 84.9 85.5 83.4 % contribution of Social Action dividend (*) 3.60 4.06 7.90